# Huntress Managed EDR vs Secureworks Taegis MDR Comparison
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## AI Generated Summary
- **G2 reviewers report** that Huntress Managed EDR excels in user experience, with many users highlighting its **intuitive interface** and ease of learning. One user mentioned, "Everything is easy and user friendly," which contributes to its high satisfaction ratings.
- **Users say** that Secureworks Taegis MDR offers a solid combination of **advanced threat detection** and expert-driven response. Reviewers appreciate the **24/7 monitoring** and real-time alerts, which ensure faster incident resolution, although some feel it may not be as user-friendly as Huntress.
- **According to verified reviews** , Huntress Managed EDR stands out for its **proactive incident reporting**. Users receive alerts on user activity before manual checks, and the option for automatic incident resolution makes the process smoother, enhancing overall efficiency.
- **Reviewers mention** that Secureworks Taegis MDR has a detailed reporting system that points directly to issues, which is beneficial for mid-market users. However, some users have noted that the implementation process, while generally smooth, can be less intuitive compared to Huntress.
- **G2 reviewers highlight** the quality of support provided by Huntress Managed EDR, with a score of 9.7. Users appreciate the **rapid response times** and the human-led analysis that delivers actionable insights without overwhelming noise, making it a reliable partner in security management.
- **Users report** that while Secureworks Taegis MDR provides good support, with quick response times and a willingness to assist, it does not quite match the high level of support satisfaction seen with Huntress. Some users feel that the support could be more proactive in addressing ongoing issues.



| | Huntress Managed EDR | Secureworks Taegis MDR | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 889 | 48 | 
| **Largest Market Segment** | Small-Business (80.1% of reviews) | Mid-Market (52.1% of reviews) | 
| **Entry Level Price** | Free Trial | No pricing available | 

---
## Top Pros & Cons

### Huntress Managed EDR

Pros:
- Customer Support (158 reviews)
- Ease of Use (125 reviews)

Cons:
- Improvements Needed (20 reviews)
- Lack of Customization (17 reviews)

### Secureworks Taegis MDR

Pros:
- Immediate Response (2 reviews)
- 24/7 Availability (1 reviews)

Cons:
- Difficult Navigation (1 reviews)
- Implementation Challenges (1 reviews)

---
## Ratings Comparison
| Rating | Huntress Managed EDR | Secureworks Taegis MDR | 
|---|---|---|
  | **Meets Requirements** | 9.5 (782 reviews) | 9.1 (46 reviews) | 
  | **Ease of Use** | 9.5 (801 reviews) | 9.2 (46 reviews) | 
  | **Ease of Setup** | 9.6 (765 reviews) | 8.9 (41 reviews) | 
  | **Ease of Admin** | 9.6 (728 reviews) | 9.2 (38 reviews) | 
  | **Quality of Support** | 9.7 (758 reviews) | 9.2 (45 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (719 reviews) | 9.6 (38 reviews) | 
  | **Product Direction (% positive)** | 9.8 (780 reviews) | 9.5 (45 reviews) | 

---
## Pricing

### Huntress Managed EDR

#### Entry-Level Pricing

Plan: Managed EDR

Price: Free Trial

Description: Huntress Managed EDR supports Windows, macOS, and Linux. It's built and managed by our team, backed by world-renowned threat experts plus 24/7 detection and response from our human-led, AI-assisted SOC. Our security experts investigate suspicious activity in your environment, eliminate false positives, and stop attackers before they do damage. Using Microsoft Defender Antivirus? With Managed EDR, we'll manage it for you FREE with optimized configuration to make Defender Antivirus protect even better—and whether you use that for Defender for Enterprise, our SOC will monitor alerts 24/7. You get all this at an accessible, predictable price without add-ons or service tiers like other vendors.

To experience the true power of Huntress Managed EDR, we give you a fully-featured trial—no watered-down versions here!—where you can deploy agents across your Windows, macOS, and Linux endpoints and be protected in under 30 minutes.

Key Features:
- Backed by the power of our 24/7 human-led SOC
- Detect suspicious endpoint activity, uncover hidden adversaries, stop business email compromise, and more

[Learn more about Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)

#### Free Trial

Yes

### Secureworks Taegis MDR

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **Huntress Managed EDR** | 9.0/10 | 474 |
| **Secureworks Taegis MDR** | 8.7/10 | 36 |

#### Platform Features

| Feature | Huntress Managed EDR | Secureworks Taegis MDR | 
|---|---|---|
| **24/7 support** | 9.5 (460 reviews) | 9.5 (36 reviews) | 
| **Proactive report alerts** | 9.4 (453 reviews) | 9.4 (36 reviews) | 
| **Application  control** | 8.0 (430 reviews) | 7.8 (36 reviews) | 
| **Proactive threat hunting** | 9.6 (447 reviews) | 9.1 (36 reviews) | 
| **Rapid response time** | 9.7 (452 reviews) | 9.1 (35 reviews) | 
| **Customizeable reports** | 8.1 (424 reviews) | 7.8 (36 reviews) | 
| **Managed Services** | 9.6 (33 reviews) | Not enough data | 

#### Automation Capabilities

| Feature | Huntress Managed EDR | Secureworks Taegis MDR | 
|---|---|---|
| **Automated remediation** | 9.3 (441 reviews) | 8.0 (35 reviews) | 
| **Automated investigation** | 9.5 (441 reviews) | 8.6 (36 reviews) | 
| **AI Agents** | 7.0 (25 reviews) | Not enough data | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **Huntress Managed EDR** | 9.7/10 | 87 |
| **Secureworks Taegis MDR** | N/A | N/A |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | Huntress Managed EDR | Secureworks Taegis MDR | 
|---|---|---|
| **Managed Services** | 9.7 (87 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Huntress Managed EDR** | N/A | N/A |
| **Secureworks Taegis MDR** | N/A | N/A |

#### System Control

| Feature | Huntress Managed EDR | Secureworks Taegis MDR | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Huntress Managed EDR | Secureworks Taegis MDR | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Huntress Managed EDR | Secureworks Taegis MDR | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr)

**Unique to Huntress Managed EDR (1):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr)



---
## Reviewer Demographics

### By Company Size

| Segment | Huntress Managed EDR | Secureworks Taegis MDR | 
|---|---|---|
| **Small-Business** | 80.1% | 10.4% | 
| **Mid-Market** | 17.8% | 52.1% | 
| **Enterprise** | 2.1% | 37.5% | 

### By Industry

#### Huntress Managed EDR

- **Information Technology and Services:** 52.0%
- **Computer & Network Security:** 26.6%
- **Consulting:** 2.7%
- **Hospital & Health Care:** 1.7%
- **Computer Software:** 1.3%
- **Information Services:** 1.3%
- **Computer Networking:** 1.2%
- **Accounting:** 1.1%
- **Manufacturing:** 0.8%
- **Financial Services:** 0.8%
- **Other:** 10.5%

#### Secureworks Taegis MDR

- **Financial Services:** 12.5%
- **Computer & Network Security:** 10.4%
- **Computer Software:** 6.3%
- **Hospital & Health Care:** 6.3%
- **Retail:** 6.3%
- **Legal Services:** 6.3%
- **Insurance:** 4.2%
- **Non-Profit Organization Management:** 4.2%
- **Manufacturing:** 4.2%
- **Airlines/Aviation:** 2.1%
- **Other:** 37.5%

---
## Alternatives

### Alternatives to Huntress Managed EDR

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (280 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1088 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (258 reviews)
- [Guardz](https://www.g2.com/products/guardz/reviews) — 4.6/5 stars (119 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews)
- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) — 4.7/5 stars (505 reviews)
- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (1002 reviews)
- [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) — 4.7/5 stars (258 reviews)

### Alternatives to Secureworks Taegis MDR

- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (280 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (258 reviews)
- [eSentire](https://www.g2.com/products/esentire/reviews) — 4.6/5 stars (287 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1088 reviews)
- [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) — 4.7/5 stars (258 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (1002 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1438 reviews)
- [LevelBlue MDR / MXDR](https://www.g2.com/products/levelblue-mdr-mxdr/reviews) — 4.5/5 stars (256 reviews)
- [Intezer](https://www.g2.com/products/intezer-intezer/reviews) — 4.5/5 stars (193 reviews)

---
## Top Discussions

### Huntress Managed EDR

- Title: [Is Huntress an antivirus?](https://www.g2.com/discussions/is-huntress-an-antivirus) — 2 comments
  > **Top comment:** "No but it can help to manage some antivirus programs"
- Title: [How does a huntress work?](https://www.g2.com/discussions/how-does-a-huntress-work) — 1 comment
  > **Top comment:** "Install the agent, either manually, or they have awesome scripts to deploy through your RMM.  Once you do it starts what it needs to do, and you get any..."
- Title: [What is Huntress program?](https://www.g2.com/discussions/what-is-huntress-program) — 1 comment
  > **Top comment:** "We’re a managed security platform for SMBs and IT resellers! We’re adding a lot of new features to the platform to help partners defend against ransomware,..."

### Secureworks Taegis MDR

- Title: [What is Secureworks Taegis ManagedXDR used for?](https://www.g2.com/discussions/what-is-secureworks-taegis-managedxdr-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/huntress-managed-edr-vs-secureworks-taegis-mdr)