# Huntress Managed EDR vs Pondurance Comparison
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## AI Generated Summary
- **G2 reviewers report** that Huntress Managed EDR excels in providing a seamless user experience, particularly highlighting its **lightweight design** and effective incident response capabilities. Users appreciate the SOC team's support, which enhances their confidence in security management.
- **Users say** that Pondurance offers strong real-time monitoring and prompt follow-ups, which are crucial for maintaining security. However, some users feel that while the service is effective, it may not match the overall satisfaction levels seen with Huntress Managed EDR.
- **Reviewers mention** that Huntress Managed EDR's implementation process is notably straightforward, with many users praising its **integrations with PSA and RMM tools** that simplify client management for MSPs. This ease of setup is a significant advantage for small businesses.
- **According to verified reviews** , Pondurance's initial setup is thorough and well-guided, which users find beneficial. However, the overall user experience may not be as highly rated as Huntress, which consistently receives feedback about its intuitive interface and ease of use.
- **Users highlight** that both products provide excellent support, with Huntress Managed EDR receiving particularly high marks for its **24/7 availability** and proactive threat hunting features. This level of support is a key differentiator for users who prioritize security responsiveness.
- **G2 reviewers note** that while Pondurance has a strong focus on proactive security measures, Huntress Managed EDR's overall satisfaction ratings and user feedback suggest it may be a more reliable choice for small businesses looking for comprehensive EDR solutions.



| | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 883 | 13 | 
| **Largest Market Segment** | Small-Business (80.3% of reviews) | Mid-Market (69.2% of reviews) | 
| **Entry Level Price** | Free Trial | Contact Us | 

---
## Top Pros & Cons

### Huntress Managed EDR

Pros:
- Customer Support (112 reviews)
- Ease of Use (85 reviews)

Cons:
- Alert Issues (11 reviews)
- Improvements Needed (11 reviews)

### Pondurance

Pros:
- Response Time (3 reviews)
- Cybersecurity (2 reviews)

Cons:
- Deployment Issues (1 reviews)

---
## Ratings Comparison
| Rating | Huntress Managed EDR | Pondurance | 
|---|---|---|
  | **Meets Requirements** | 9.5 (780 reviews) | 9.7 (13 reviews) | 
  | **Ease of Use** | 9.5 (799 reviews) | 9.1 (13 reviews) | 
  | **Ease of Setup** | 9.6 (763 reviews) | 9.4 (11 reviews) | 
  | **Ease of Admin** | 9.6 (728 reviews) | 9.3 (12 reviews) | 
  | **Quality of Support** | 9.7 (756 reviews) | 9.7 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (719 reviews) | 9.6 (12 reviews) | 
  | **Product Direction (% positive)** | 9.8 (779 reviews) | 10.0 (13 reviews) | 

---
## Pricing

### Huntress Managed EDR

#### Entry-Level Pricing

Plan: Managed EDR

Price: Free Trial

Description: Huntress Managed EDR supports Windows, macOS, and Linux. It's built and managed by our team, backed by world-renowned threat experts plus 24/7 detection and response from our human-led, AI-assisted SOC. Our security experts investigate suspicious activity in your environment, eliminate false positives, and stop attackers before they do damage. Using Microsoft Defender Antivirus? With Managed EDR, we'll manage it for you FREE with optimized configuration to make Defender Antivirus protect even better—and whether you use that for Defender for Enterprise, our SOC will monitor alerts 24/7. You get all this at an accessible, predictable price without add-ons or service tiers like other vendors.

To experience the true power of Huntress Managed EDR, we give you a fully-featured trial—no watered-down versions here!—where you can deploy agents across your Windows, macOS, and Linux endpoints and be protected in under 30 minutes.

Key Features:
- Backed by the power of our 24/7 human-led SOC
- Detect suspicious endpoint activity, uncover hidden adversaries, stop business email compromise, and more

[Learn more about Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)

#### Free Trial

Yes

### Pondurance

#### Entry-Level Pricing

Plan: MDR Essentials 

Price: Contact Us

Description: Managed EDR tools and monitoring supported by 24/7 US-based SOC

Key Features:
- Managed EDR from Crowdstrike, Sentinel One or Microsoft
- Risk-based platform to analyze endpoint signals
-  Endpoint alert triage and response

[Browse all 3 editions](https://www.g2.com/products/pondurance/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **Huntress Managed EDR** | 9.0/10 | 472 |
| **Pondurance** | 9.1/10 | 11 |

#### Platform Features

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **24/7 support** | 9.5 (461 reviews) | 9.8 (11 reviews) | 
| **Proactive report alerts** | 9.4 (453 reviews) | 9.5 (11 reviews) | 
| **Application  control** | 8.0 (430 reviews) | 9.3 (7 reviews) | 
| **Proactive threat hunting** | 9.6 (447 reviews) | 9.4 (11 reviews) | 
| **Rapid response time** | 9.7 (451 reviews) | 9.2 (10 reviews) | 
| **Customizeable reports** | 8.1 (424 reviews) | 7.8 (9 reviews) | 
| **Managed Services** | 9.6 (32 reviews) | Not enough data | 

#### Automation Capabilities

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Automated remediation** | 9.3 (441 reviews) | 8.7 (10 reviews) | 
| **Automated investigation** | 9.5 (441 reviews) | 8.7 (10 reviews) | 
| **AI Agents** | 7.0 (25 reviews) | Not enough data | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **Huntress Managed EDR** | 9.7/10 | 85 |
| **Pondurance** | N/A | N/A |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Managed Services** | 9.7 (85 reviews) | Not enough data | 

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **Huntress Managed EDR** | N/A | N/A |
| **Pondurance** | 9.1/10 | 9 |

#### Response

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Resolution Automation** | Not enough data | 9.2 (8 reviews) | 
| **Resolution Guidance** | Not enough data | 9.1 (9 reviews) | 
| **System Isolation** | Not enough data | 9.0 (7 reviews) | 
| **Threat Intelligence** | Not enough data | 9.4 (9 reviews) | 
| **Incident Investigation** | Not enough data | Not enough data | 

#### Records

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Incident Logs** | Not enough data | 9.4 (9 reviews) | 
| **Incident Reports** | Not enough data | 9.3 (9 reviews) | 

#### Management

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Incident Alerts** | Not enough data | 9.4 (9 reviews) | 
| **Incident Case Management** | Not enough data | 8.9 (9 reviews) | 
| **Workflow Management** | Not enough data | 8.3 (7 reviews) | 

#### Generative AI

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Huntress Managed EDR** | N/A | N/A |
| **Pondurance** | N/A | N/A |

#### System Control

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr)

**Unique to Huntress Managed EDR (1):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr)

**Unique to Pondurance (1):** [Incident Response Software](https://www.g2.com/categories/incident-response)


---
## Reviewer Demographics

### By Company Size

| Segment | Huntress Managed EDR | Pondurance | 
|---|---|---|
| **Small-Business** | 80.3% | 7.7% | 
| **Mid-Market** | 17.6% | 69.2% | 
| **Enterprise** | 2.1% | 23.1% | 

### By Industry

#### Huntress Managed EDR

- **Information Technology and Services:** 51.7%
- **Computer & Network Security:** 26.7%
- **Consulting:** 2.7%
- **Hospital & Health Care:** 1.7%
- **Computer Software:** 1.3%
- **Information Services:** 1.3%
- **Computer Networking:** 1.2%
- **Accounting:** 1.1%
- **Manufacturing:** 0.8%
- **Financial Services:** 0.8%
- **Other:** 10.6%

#### Pondurance

- **Hospital & Health Care:** 30.8%
- **Primary/Secondary Education:** 23.1%
- **Manufacturing:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Insurance:** 7.7%
- **Higher Education:** 7.7%
- **Construction:** 7.7%
- **Civil Engineering:** 7.7%

---
## Alternatives

### Alternatives to Huntress Managed EDR

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (424 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1084 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (251 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (825 reviews)
- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) — 4.7/5 stars (504 reviews)
- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (310 reviews)
- [Guardz](https://www.g2.com/products/guardz/reviews) — 4.6/5 stars (111 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews)
- [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) — 4.7/5 stars (258 reviews)

### Alternatives to Pondurance

- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1084 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (424 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1358 reviews)
- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.6/5 stars (566 reviews)
- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) — 4.7/5 stars (504 reviews)
- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (400 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (335 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews)

---
## Top Discussions

### Huntress Managed EDR

- Title: [Is Huntress an antivirus?](https://www.g2.com/discussions/is-huntress-an-antivirus) — 2 comments
  > **Top comment:** "No but it can help to manage some antivirus programs"
- Title: [How does a huntress work?](https://www.g2.com/discussions/how-does-a-huntress-work) — 1 comment
  > **Top comment:** "Install the agent, either manually, or they have awesome scripts to deploy through your RMM.  Once you do it starts what it needs to do, and you get any..."
- Title: [What is Huntress program?](https://www.g2.com/discussions/what-is-huntress-program) — 1 comment
  > **Top comment:** "We’re a managed security platform for SMBs and IT resellers! We’re adding a lot of new features to the platform to help partners defend against ransomware,..."

### Pondurance

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/huntress-managed-edr-vs-pondurance)