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Compare Humanity Schedule by TCP and Verint Workforce Management 
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At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Enterprise (55.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Humanity Schedule by TCP
Star Rating
(1,055)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Humanity Schedule by TCPVerint Workforce Management
Star Rating
(176)4.2 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Workforce ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TCP Humanity Scheduling excels in Mobile Access with a score of 8.9, allowing employees to manage their schedules on-the-go, while Verint Workforce Management has a lower score of 7.7 in this area, indicating less mobile functionality.
- Reviewers mention that TCP Humanity Scheduling's Automated Scheduling feature, rated at 8.5, significantly reduces manual scheduling efforts, whereas Verint's similar feature is not highlighted as strongly, suggesting it may require more manual intervention.
- G2 users highlight the superior Quality of Support for TCP Humanity Scheduling, scoring 8.9, compared to Verint's 8.1, indicating that users feel more supported and valued with TCP Humanity.
- Users on G2 report that TCP Humanity Scheduling's Absence Management feature, rated at 8.6, is intuitive and user-friendly, while Verint's score of 8.0 suggests it may not be as seamless, leading to potential confusion during leave requests.
- Reviewers say that TCP Humanity Scheduling's Shift Scheduling feature, with a score of 8.5, is praised for its flexibility and ease of use, while Verint's score of 8.5 indicates it meets expectations but lacks standout features that enhance user experience.
- Users report that TCP Humanity Scheduling's Performance rating of 8.8 reflects its reliability and efficiency, while Verint's performance score remains at 8.4, suggesting that TCP Humanity may offer a more robust and dependable platform overall.
Pricing
Entry-Level Pricing
Humanity Schedule by TCP
No pricing availableVerint Workforce Management
No pricing availableFree Trial
Humanity Schedule by TCP
Free Trial is available
Verint Workforce Management
No trial information availableRatings
Meets Requirements
8.7
816
8.4
94
Ease of Use
8.7
825
8.4
138
Ease of Setup
8.4
498
7.8
89
Ease of Admin
8.5
511
7.9
36
Quality of Support
9.0
742
8.0
90
Has the product been a good partner in doing business?
8.9
484
8.5
36
Product Direction (% positive)
8.5
774
8.0
95
Features by Category
Operations
7.6
14
Not enough data
8.6
14
Not enough data
9.0
15
Not enough data
Feature Not Available
Not enough data
Administrative
Feature Not Available
Not enough data
8.7
15
Not enough data
8.1
14
Not enough data
7.8
15
Not enough data
7.2
15
Not enough data
Platform Basics
8.5
264
Not enough data
8.8
337
Not enough data
8.8
329
Not enough data
Platform Content
8.4
281
Not enough data
7.9
209
Not enough data
8.1
210
Not enough data
Platform Additional Functionality
8.2
223
Not enough data
8.9
307
Not enough data
8.3
214
Not enough data
8.5
233
Not enough data
8.5
239
Not enough data
Workforce Management
Not enough data
8.3
38
|
Verified
Not enough data
8.2
36
|
Verified
Not enough data
8.4
38
|
Verified
Not enough data
8.0
35
|
Verified
Not enough data
7.5
29
|
Verified
Administration
Not enough data
7.7
34
|
Verified
Not enough data
7.8
36
|
Verified
Not enough data
7.8
36
|
Verified
Not enough data
7.9
37
|
Verified
Not enough data
8.4
37
|
Verified
Time Tracking
8.8
351
Not enough data
8.6
259
Not enough data
8.5
230
Not enough data
Client Invoicing
8.2
142
Not enough data
8.1
139
Not enough data
8.0
96
Not enough data
Mobile Time Tracking
9.0
287
Not enough data
Administration
8.4
227
Not enough data
8.7
246
Not enough data
8.6
279
Not enough data
8.5
118
Not enough data
8.7
307
Not enough data
Platform
8.6
291
Not enough data
8.0
178
Not enough data
Feature Not Available
Not enough data
8.8
306
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
Platform
7.9
132
Feature Not Available
8.0
152
7.4
37
8.4
107
7.6
35
8.3
279
8.4
45
8.4
268
8.4
45
8.2
242
7.7
36
8.1
235
7.8
42
8.3
267
8.1
40
Workforce Management Platform Features
8.2
198
8.2
60
9.1
326
8.5
66
8.9
284
8.7
67
8.4
286
8.0
67
8.1
221
7.9
61
Feature Not Available
Feature Not Available
8.2
197
8.3
62
8.6
245
7.8
59
8.1
283
7.3
47
8.3
280
Feature Not Available
Categories
Categories
Shared Categories
Humanity Schedule by TCP and Verint Workforce Management are categorized as Workforce Management
Unique Categories
Humanity Schedule by TCP is categorized as Employee Scheduling, Time Tracking, and Medical Staff Scheduling
Verint Workforce Management is categorized as Contact Center Workforce
Reviews
Reviewers' Company Size
Humanity Schedule by TCP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
12.0%
Retail
7.5%
Medical Practice
5.0%
Consumer Services
4.2%
Higher Education
4.1%
Other
67.2%
Insurance
13.5%
Financial Services
11.1%
Information Technology and Services
8.8%
Hospital & Health Care
7.6%
Telecommunications
6.4%
Other
52.6%
Alternatives
Discussions
What is the humanity app?
4 Comments
MW
The Humanity app is a complimentary application that allows you to hae access to Humanity on your personal electronic devices. You can personalize your...Read more
How do I customize my color scheme?
1 Comment
Official Response from Humanity Schedule by TCP
Hi Tony. We have you covered!
When on your mobile, after logging in, you can tap on "More" (three dots) on the bottom right of your screen and navigate...Read more
What APIs can be integrated with Humanity?
1 Comment
JF
Parth thank you for your question. We integrate with Workday, Oracle, UKG Pro, Bamboo, and many other systems. If you would like additional information...Read more
Any chance Verint can have this feature where it notifies you about your schedule and long calls?
1 Comment
AT
Hi Lem – thank you for taking the time to submit this question about notifications. Sorry for the delayed response. I hope that the answer could still be...Read more
What is Verint Workforce Management used for?
1 Comment
KS
Workforce planning and scheduling of resources including forecasting and resourcing scheduling rulesRead more
What are the benefits and drawbacks of using Verint Workforce Management for employee scheduling?
1 Comment
AT
Verint Workforce Management (WFM) is an AI-powered workforce management software that is designed to ensure that the right people are scheduled at the right...Read more
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