# Human Interest vs Ubiquity Retirement Comparison
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## AI Generated Summary
- **G2 reviewers report** that Human Interest excels in user experience, with many praising its seamless integration with Gusto Payroll services, making it extremely user-friendly. Users appreciate the straightforward setup process, noting that it requires little ongoing effort for managing employee contributions.
- **Users say** that Ubiquity Retirement offers a good balance of personal support and do-it-yourself options, which some find appealing. Reviewers highlight the flexibility and affordability of the service, along with the kindness and helpfulness of the agents, making it easy to reach a real person when needed.
- **According to verified reviews** , Human Interest stands out for its transparency and clarity in managing financial plans. Users find the interface uncomplicated, which enhances their overall experience when viewing their 401(k) details.
- **Reviewers mention** that while Ubiquity Retirement is user-friendly and has an easy onboarding process, it has received significantly fewer reviews compared to Human Interest, which may indicate less widespread user experience and feedback.
- **G2 reviewers highlight** that Human Interest has a much higher overall satisfaction score, reflecting a strong preference among users for its features and support. Many recent users have noted the friendly customer service as a key factor in their positive experiences.
- **Users report** that while both platforms have similar scores for ease of use and setup, Human Interest's higher G2 Score suggests a more robust overall performance, with users feeling more satisfied with the product's capabilities and support compared to Ubiquity Retirement.



---
## Frequently Asked Questions

### What is the difference between Human Interest vs Ubiquity Retirement?

Human Interest and Ubiquity Retirement are both highly rated 401(k) platforms for small businesses, but Human Interest stands out for its larger review volume and payroll integration strength, while Ubiquity Retirement edges ahead in support and requirements satisfaction scores.

| [Human Interest](https://www.g2.com/products/human-interest/reviews) | [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) |
| --- | --- |
| 4.3/5 (2,447 reviews) | 4.3/5 (60 reviews) |
| Small-Business | Small-Business |
| 8.8 | 8.9 |
| 8.3 | 8.5 |
| Easy Setup (266 all-time mentions) | Ease of Use (16 all-time mentions) |



### How do the pricing models of Human Interest and Ubiquity Retirement compare?

Ubiquity Retirement is rated higher for price satisfaction, with a Price/Cost-related score advantage over Human Interest.

- **Human Interest:** In recent reviews, many cite affordability and value, but some mention that pricing can increase quickly and requires annual negotiation.
- **Ubiquity Retirement:** Reviewers consistently highlight affordability and standardized, predictable fees, with several noting significant cost savings compared to previous providers.
- **Switching reasons:** Recent Human Interest reviewers mention switching due to cost increases and a desire for more transparent or stable pricing.



### What are the best alternatives to Human Interest and Ubiquity Retirement?

The top three alternatives to Human Interest and Ubiquity Retirement are Gusto 401(k), Betterment at Work, and 401GO.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Human Interest](https://www.g2.com/products/human-interest/reviews) | 4.3/5 (2,447 reviews) | Small-Business | Affordable, but some mention price increases | Easy Setup (266 all-time mentions) |
| [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) | 4.3/5 (60 reviews) | Small-Business | Standardized, predictable fees | Ease of Use (16 all-time mentions) |
| [Gusto 401(k)](https://www.g2.com/products/gusto-401-k/reviews) | 4.5/5 (1,156 reviews) | Small-Business | Reviewers highlight strong value and integration with payroll | Payroll Integration |
| [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) | 4.3/5 (709 reviews) | Small-Business | Reviewers note competitive pricing and investment options | Investment Options |
| [401GO](https://www.g2.com/products/401go/reviews) | 4.8/5 (157 reviews) | Small-Business | Reviewers cite low cost and ease of use | Ease of Use |



### Which 401(k) features should I prioritize when comparing Human Interest and Ubiquity Retirement?

Buyers comparing Human Interest and Ubiquity Retirement should prioritize Ease of Setup, Payroll Integration, Customer Support, Investment Options, and Pricing Satisfaction.

- **Ease of Setup:** Human Interest 8.8, Ubiquity Retirement 8.9
- **Payroll Integration:** Human Interest: 113 all-time mentions; Ubiquity Retirement: 3 all-time mentions
- **Customer Support:** Human Interest 8.3, Ubiquity Retirement 8.5
- **Investment Options:** Ubiquity Retirement: 7 all-time mentions; Human Interest: not a top-cited theme
- **Pricing Satisfaction:** Human Interest: 53 all-time mentions of affordability, but recent reviews note price increases; Ubiquity Retirement: 3 all-time mentions of affordability, with reviewers citing standardized fees



### What are the pros and cons of Human Interest vs Ubiquity Retirement?

Human Interest's headline strength is easy setup and payroll integration, while Ubiquity Retirement's is affordability and ease of use.

- **Human Interest strengths:** Easy Setup (266 all-time mentions), Payroll Integration (113 all-time mentions), Ease of Use (242 all-time mentions), Customer Support (152 all-time mentions), Simple (136 all-time mentions)
- **Human Interest trade-offs:** Difficulty Understanding (46 all-time mentions), some reviewers cite price increases and annual negotiation, and a few mention inconsistent support after onboarding
- **Ubiquity Retirement strengths:** Ease of Use (16 all-time mentions), Affordability (3 all-time mentions), Customer Support (9 all-time mentions), Investment Options (7 all-time mentions), Payroll Integration (3 all-time mentions)
- **Ubiquity Retirement trade-offs:** Difficulty Understanding (6 all-time mentions), Limited Options (3 all-time mentions), some reviewers note onboarding and setup issues



### Is Human Interest or Ubiquity Retirement better for small businesses?

Both Human Interest and Ubiquity Retirement are focused on small businesses, but Human Interest has a much larger small-business reviewer base and more extensive small-business sentiment.

- **Human Interest:** Largest segment is Small-Business, with hundreds of reviewers highlighting easy setup, payroll integration, and value for small teams
- **Ubiquity Retirement:** Largest segment is Small-Business, with reviewers noting affordability and ease of use for small companies, but with a smaller review volume



### Which 401(k) platform has better integrations?

Human Interest is favored for integrations, especially with payroll providers.

- **Human Interest:** Gusto (221 all-time mentions), Rippling (96 all-time mentions), QuickBooks (recent reviews)
- **Ubiquity Retirement:** Gusto (2 all-time mentions), ERP system (recent reviews)



### How do Human Interest and Ubiquity Retirement compare on customer support?

Ubiquity Retirement has a slight edge in Quality of Support, scoring 8.5 versus Human Interest's 8.3, which is below the materiality threshold and indicates near parity.

- **Human Interest:** Reviewers frequently mention helpful and responsive support, but some cite slow response times and inconsistent follow-up after onboarding
- **Ubiquity Retirement:** Reviewers highlight knowledgeable, friendly, and accessible support, with several noting real-time responses and personalized service



### Which is easier to implement, Human Interest or Ubiquity Retirement?

Ubiquity Retirement and Human Interest are rated nearly identically for Ease of Setup, with scores of 8.9 and 8.8, indicating parity.

- **Human Interest:** Hundreds of reviewers cite easy setup and onboarding, especially with payroll integration, though a few mention initial confusion or back-and-forth during onboarding
- **Ubiquity Retirement:** Reviewers consistently describe quick and straightforward setup, with several noting the process as "the easiest setup" and praising onboarding consultants



### Which product has better Employees?

Human Interest is more frequently cited for employee-related strengths, with 36 all-time mentions of employee satisfaction and robust payroll integration supporting employee management.

- **Human Interest:** 36 all-time mentions of employee satisfaction, 113 all-time mentions of payroll integration, and frequent reviewer praise for making it easy for employees to enroll and manage their 401(k)
- **Ubiquity Retirement:** Reviewers note ease of use for employees and straightforward plan management, but employee-specific strengths are less frequently cited



| | Human Interest | Ubiquity Retirement | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 2,481 | 60 | 
| **Largest Market Segment** | Small-Business (82.8% of reviews) | Small-Business (80.6% of reviews) | 
| **Entry Level Price** | $80.00 80 per month + $5 per eligible employee | Starting at $19.00 Per Month | 

---
## Top Pros & Cons

### Human Interest

Pros:
- Easy Setup (266 reviews)
- Ease of Use (242 reviews)

Cons:
- Poor Customer Support (85 reviews)
- Difficulty Understanding (46 reviews)

### Ubiquity Retirement

Pros:
- Ease of Use (16 reviews)
- Simple (10 reviews)

Cons:
- Difficulty Understanding (5 reviews)
- Limited Options (3 reviews)

---
## Ratings Comparison
| Rating | Human Interest | Ubiquity Retirement | 
|---|---|---|
  | **Meets Requirements** | 9.0 (1885 reviews) | 9.3 (27 reviews) | 
  | **Ease of Use** | 8.9 (1925 reviews) | 8.9 (52 reviews) | 
  | **Ease of Setup** | 8.8 (1805 reviews) | 8.9 (27 reviews) | 
  | **Ease of Admin** | 8.9 (1605 reviews) | 8.9 (19 reviews) | 
  | **Quality of Support** | 8.3 (1791 reviews) | 8.5 (28 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1597 reviews) | 9.0 (19 reviews) | 
  | **Product Direction (% positive)** | 7.8 (1813 reviews) | 8.3 (27 reviews) | 

---
## Pricing

### Human Interest

#### Entry-Level Pricing

Plan: Essentials

Price: $80.00 80 per month + $5 per eligible employee

Description: Your affordable all-in-one 401(k) solution.

Key Features:
- "No-Touch” integration with 500+ payroll providers 
- Flexible plan design including auto-enroll and safe harbor
- Automated administration and recordkeeping

[Browse all 3 editions](https://www.g2.com/products/human-interest/pricing)

#### Free Trial

No

### Ubiquity Retirement

#### Entry-Level Pricing

Plan: Single(k)

Price: Starting at $19.00 Per Month

Description: A flexible solo 401(k) plan for businesses that have no other full-time employees besides the owner and their spouse or business partner. 

Key Features:
- Maximum of 2 people (business owner and business partner or spouse)
- Choose your own investments at a brokerage/custodian of your choice 
- Option to add Mega Backdoor Roth

[Browse all 5 editions](https://www.g2.com/products/ubiquity-retirement/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### 401(k)

| Product | Score | Reviews |
|---|---|---|
| **Human Interest** | 8.8/10 | 1629 |
| **Ubiquity Retirement** | 9.1/10 | 26 |

#### Onboarding

| Feature | Human Interest | Ubiquity Retirement | 
|---|---|---|
| **Administrators** | 8.5 (1451 reviews) | 8.1 (21 reviews) | 
| **Employees** | 8.8 (1459 reviews) | 9.0 (23 reviews) | 

#### Dashboard

| Feature | Human Interest | Ubiquity Retirement | 
|---|---|---|
| **Balances** | 8.9 (1337 reviews) | 9.0 (21 reviews) | 
| **Investments** | 8.7 (1292 reviews) | 9.3 (22 reviews) | 
| **Personal Information** | 8.9 (1303 reviews) | 9.2 (20 reviews) | 

#### Compliance

| Feature | Human Interest | Ubiquity Retirement | 
|---|---|---|
| **IRS** | 8.9 (1201 reviews) | 9.4 (21 reviews) | 
| **Tax Benefits** | 8.8 (1198 reviews) | 9.3 (19 reviews) | 

#### Administration

| Feature | Human Interest | Ubiquity Retirement | 
|---|---|---|
| **Monitoring** | 8.8 (1283 reviews) | 9.6 (20 reviews) | 
| **Reporting** | 8.7 (1267 reviews) | 9.5 (21 reviews) | 

#### Generative AI

| Feature | Human Interest | Ubiquity Retirement | 
|---|---|---|
| **AI Image-to-Text** | Feature Not Available | 8.6 (7 reviews) | 

---
## Categories
**Shared Categories (1):** [401(k) Software](https://www.g2.com/categories/401-k)




---
## Reviewer Demographics

### By Company Size

| Segment | Human Interest | Ubiquity Retirement | 
|---|---|---|
| **Small-Business** | 82.8% | 80.6% | 
| **Mid-Market** | 16.9% | 19.4% | 
| **Enterprise** | 0.3% | 0% | 

### By Industry

#### Human Interest

- **Construction:** 7.0%
- **Computer Software:** 6.8%
- **Hospital & Health Care:** 5.9%
- **Information Technology and Services:** 5.5%
- **Non-Profit Organization Management:** 4.9%
- **Mental Health Care:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Financial Services:** 3.1%
- **Marketing and Advertising:** 3.1%
- **Accounting:** 2.9%
- **Other:** 53.5%

#### Ubiquity Retirement

- **Information Technology and Services:** 12.1%
- **Accounting:** 8.6%
- **Financial Services:** 8.6%
- **Marketing and Advertising:** 6.9%
- **Consulting:** 5.2%
- **Civic & Social Organization:** 3.4%
- **Consumer Services:** 3.4%
- **Health, Wellness and Fitness:** 3.4%
- **Hospital & Health Care:** 3.4%
- **Medical Practice:** 3.4%
- **Other:** 41.4%

---
## Alternatives

### Alternatives to Human Interest

- [Gusto 401(k)](https://www.g2.com/products/gusto-401-k/reviews) — 4.5/5 stars (1156 reviews)
- [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) — 4.3/5 stars (711 reviews)
- [401GO](https://www.g2.com/products/401go/reviews) — 4.8/5 stars (157 reviews)
- [ForUsAll](https://www.g2.com/products/forusall/reviews) — 3.9/5 stars (25 reviews)
- [Vestwell](https://www.g2.com/products/vestwell/reviews) — 3.3/5 stars (10 reviews)
- [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) — 4.4/5 stars (64 reviews)
- [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) — 4.4/5 stars (5 reviews)
- [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) — 1.9/5 stars (4 reviews)
- [Saveday](https://www.g2.com/products/saveday/reviews) — 4.0/5 stars (1 reviews)
- [AB401k](https://www.g2.com/products/ab401k/reviews) — 0.0/5 stars (0 reviews)

### Alternatives to Ubiquity Retirement

- [Gusto 401(k)](https://www.g2.com/products/gusto-401-k/reviews) — 4.5/5 stars (1156 reviews)
- [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) — 4.3/5 stars (711 reviews)
- [401GO](https://www.g2.com/products/401go/reviews) — 4.8/5 stars (157 reviews)
- [ForUsAll](https://www.g2.com/products/forusall/reviews) — 3.9/5 stars (25 reviews)
- [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) — 4.4/5 stars (64 reviews)
- [Vestwell](https://www.g2.com/products/vestwell/reviews) — 3.3/5 stars (10 reviews)
- [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) — 4.4/5 stars (5 reviews)
- [ADP Retirement Services](https://www.g2.com/products/adp-adp-retirement-services/reviews) — 4.3/5 stars (7 reviews)
- [AB401k](https://www.g2.com/products/ab401k/reviews) — 0.0/5 stars (0 reviews)
- [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) — 1.9/5 stars (4 reviews)

---
## Top Discussions

### Human Interest

- Title: [Is it legal to take custody of someone's assets without notifying them or allowing them to access them?](https://www.g2.com/discussions/is-it-legal-to-take-custody-of-someone-s-assets-without-notifying-them-or-allowing-them-to-access-them) — 2 comments, 1 upvote
  > **Top comment:** "Adam, can you please reach out to our team - advocate@humaninterest.com? They'll be able to assist you best. Thanks! "
- Title: [Share your experience with Human Interest integration with payroll system.](https://www.g2.com/discussions/share-your-experience-with-human-interest-integration-with-payroll-system) — 2 comments, 1 upvote
  > **Top comment:** "My experience with Human Interest's integration is that the company have hijacked my assets without notifying me. For one month (so far), they have rejected..."
- Title: [Utilizing more Graphs on Website](https://www.g2.com/discussions/utilizing-more-graphs-on-website) — 2 comments, 1 upvote
  > **Top comment:** "Hi Zachary, I'd be happy to help. What kind of graphs are you looking to build out? If you could provide a bit of information I can help find some answers or..."
- Title: [Is Human Interest worth it for IT managers at mid-market companies making a 401(k) platform decision?](https://www.g2.com/discussions/is-human-interest-worth-it-for-it-managers-at-mid-market-companies-making-a-401-k-platform-decision) — 1 comment, 1 upvote
  > **Top comment:** "<p>For IT, the bigger question is whether “seamless integration” stays seamless after go-live, when payroll changes, eligibility issues, or data mismatches..."
- Title: [Do you have a flyer or email that I can use to send to clients who are interested in having a retirement provider?](https://www.g2.com/discussions/do-you-have-a-flyer-or-email-that-i-can-use-to-send-to-clients-who-are-interested-in-having-a-retirement-provider) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Laura,

As requested, please see the link below to learn more about Human Interest's three-tier pricing structure and different levels of service:..."

### Ubiquity Retirement

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/human-interest-vs-ubiquity-retirement)