# Hudu vs SolarWinds Service Desk Comparison

| | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 357 | 785 | 
| **Largest Market Segment** | Small-Business (83.4% of reviews) | Mid-Market (68.3% of reviews) | 
| **Entry Level Price** | $27.00 1 User Per Month | $39.00 Per Month | 

---
## Top Pros & Cons

### Hudu

Pros:
- Ease of Use (207 reviews)
- Features (111 reviews)

Cons:
- Missing Features (75 reviews)
- Poor Integration (43 reviews)

### SolarWinds Service Desk

Pros:
- Ticketing System (8 reviews)
- Asset Management (7 reviews)

Cons:
- Missing Features (5 reviews)
- Asset Management (4 reviews)

---
## Ratings Comparison
| Rating | Hudu | SolarWinds Service Desk | 
|---|---|---|
  | **Meets Requirements** | 9.1 (286 reviews) | 8.6 (694 reviews) | 
  | **Ease of Use** | 9.2 (292 reviews) | 9.0 (712 reviews) | 
  | **Ease of Setup** | 8.8 (280 reviews) | 8.6 (572 reviews) | 
  | **Ease of Admin** | 9.2 (238 reviews) | 8.9 (580 reviews) | 
  | **Quality of Support** | 9.2 (245 reviews) | 8.9 (681 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (230 reviews) | 9.0 (560 reviews) | 
  | **Product Direction (% positive)** | 9.8 (288 reviews) | 9.0 (678 reviews) | 

---
## Pricing

### Hudu

#### Entry-Level Pricing

Plan: One Easy Price

Price: $27.00 1 User Per Month

Key Features:
- No User Minimum
- All Features
- No Contracts Required

[Learn more about Hudu](https://www.g2.com/products/hudu/reviews)

#### Free Trial

Yes

### SolarWinds Service Desk

#### Entry-Level Pricing

Plan: ESSENTIALS

Price: $39.00 Per Month

Description: Includes:

Key Features:
- Incident Management
- Knowledge Base
- Service Portal

[Browse all 3 editions](https://www.g2.com/products/solarwinds-service-desk/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | N/A | N/A |
| **SolarWinds Service Desk** | 8.5/10 | 143 |

#### Administration

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Change Management** | Not enough data | 8.7 (106 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 8.5 (114 reviews) ✓ Verified | 
| **Reports & Analytics** | Not enough data | 8.3 (122 reviews) ✓ Verified | 

#### Service Desk

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Help Desk** | Not enough data | 9.3 (128 reviews) ✓ Verified | 
| **Incident Reports** | Not enough data | 9.2 (126 reviews) ✓ Verified | 
| **Process Workflow** | Not enough data | 8.7 (124 reviews) ✓ Verified | 

#### Management

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Reporting** | Not enough data | 8.1 (68 reviews) ✓ Verified | 
| **Administration Console** | Not enough data | 8.8 (66 reviews) ✓ Verified | 
| **Access Management** | Not enough data | 8.5 (65 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 8.3 (61 reviews) ✓ Verified | 
| **Policy Dictation** | Not enough data | 7.5 (48 reviews) ✓ Verified | 

#### Functionality

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Ticketing System** | Not enough data | 9.2 (74 reviews) ✓ Verified | 
| **Performance Logging** | Not enough data | 8.2 (55 reviews) ✓ Verified | 
| **Alerting** | Not enough data | 8.7 (62 reviews) ✓ Verified | 
| **Automation** | Not enough data | 8.1 (67 reviews) ✓ Verified | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Standard Operating Procedures

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | 7.8/10 | 185 |
| **SolarWinds Service Desk** | N/A | N/A |

#### Task Tracking

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Activity Feed** | 8.0 (164 reviews) | Not enough data | 
| **Task Schedules** | 7.1 (157 reviews) | Not enough data | 
| **Comments** | 7.7 (159 reviews) | Not enough data | 

#### Checklist Options

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Templates** | 8.1 (169 reviews) | Not enough data | 
| **Native Forms** | 7.2 (154 reviews) | Not enough data | 
| **Downloadable Manuals** | 7.7 (155 reviews) | Not enough data | 

#### Software Availability

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Integrations** | 8.4 (177 reviews) | Not enough data | 
| **Permissions** | 8.5 (168 reviews) | Not enough data | 
| **Mobile Application** | 7.4 (162 reviews) | Not enough data | 
| **Desktop Application** | 8.2 (159 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | 7.5/10 | 222 |
| **SolarWinds Service Desk** | N/A | N/A |

#### Knowledge Pages

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Templates** | 7.8 (190 reviews) | Not enough data | 
| **In-Content Feedback** | 8.1 (54 reviews) | Not enough data | 
| **Versioning and Version History** | 8.6 (195 reviews) | Not enough data | 
| **Decision Trees** | Feature Not Available | Not enough data | 
| **Duplicate Detection** | 6.3 (175 reviews) | Not enough data | 
| **Content Editor** | 8.3 (184 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Page Analytics** | 7.6 (171 reviews) | Not enough data | 
| **Permissions** | 8.3 (187 reviews) | Not enough data | 
| **Knowledge Sharing** | 8.9 (193 reviews) | Not enough data | 
| **Notifications** | 7.5 (178 reviews) | Not enough data | 
| **Advanced Search** | 7.1 (176 reviews) | Not enough data | 
| **Browser Extension** | 7.1 (179 reviews) | Not enough data | 
| **Organization** | 8.7 (192 reviews) | Not enough data | 
| **Other Integrations** | 8.2 (185 reviews) | Not enough data | 
| **Knowledge Integrations** | 8.1 (176 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Adaptive Learning** | 5.7 (43 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (43 reviews) | Not enough data | 
| **Proactive Assistance** | 5.2 (42 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | N/A | N/A |
| **SolarWinds Service Desk** | 7.6/10 | 108 |

#### Monitoring

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 8.4 (76 reviews) ✓ Verified | 
| **Timely Alerts** | Not enough data | 8.5 (85 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 8.8 (90 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 4.3 (9 reviews) | 

#### Management Tools

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 9.0 (96 reviews) ✓ Verified | 
| **Standardization** | Not enough data | 8.7 (99 reviews) ✓ Verified | 
| **Lifecycle Visualization** | Not enough data | 8.4 (85 reviews) ✓ Verified | 

#### Generative AI

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.9 (24 reviews) | 
| **AI Text Summarization** | Not enough data | 6.5 (24 reviews) | 

#### Agentic AI - Incident Management

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | 9.3/10 | 16 |
| **SolarWinds Service Desk** | 8.2/10 | 76 |

#### Asset Inventory

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Hardware Asset Inventory** | 10.0 (13 reviews) | 8.6 (66 reviews) | 
| **Software Asset Inventory** | 9.6 (9 reviews) | 8.4 (63 reviews) | 
| **Cloud Asset Inventory** | 10.0 (5 reviews) | 8.1 (50 reviews) | 
| **Mobile Asset Inventory** | 10.0 (6 reviews) | 8.0 (50 reviews) | 
| **Asset Discovery** | 8.8 (8 reviews) | 8.0 (60 reviews) | 

#### Generative AI

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - IT Asset Management

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Management

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Central Dashboard** | 9.7 (6 reviews) | 8.6 (65 reviews) | 
| **Asset Policy Management** | 10.0 (6 reviews) | 8.0 (9 reviews) | 
| **Risk Management** | 5.8 (6 reviews) | 8.0 (9 reviews) | 
| **Integrations** | 9.8 (11 reviews) | 8.1 (57 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | N/A | N/A |
| **SolarWinds Service Desk** | N/A | N/A |

#### Content

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Document Collaboration** | Not enough data | Not enough data | 
| **Versioning** | Not enough data | Not enough data | 
| **E-Signature** | Not enough data | Not enough data | 
| **File Request** | Not enough data | Not enough data | 
| **Feedback** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 

### Software Asset Management Tools

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | N/A | N/A |
| **SolarWinds Service Desk** | N/A | N/A |

#### Functionality

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Software inventory and lifecycle management** | Not enough data | Not enough data | 
| **License entitlement and usage management** | Not enough data | Not enough data | 
| **Vendor management and compliance** | Not enough data | Not enough data | 
| **Automated end user license provisioning** | Not enough data | Not enough data | 
| **Approved app catalogue** | Not enough data | Not enough data | 
| **Customized alerts** | Not enough data | Not enough data | 

#### Agentic AI - Software Asset Management Tools

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Risk assessment

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Shadow IT detection** | Not enough data | Feature Not Available | 
| **Software vulnerability assessment** | Not enough data | Feature Not Available | 
| **Redundant software functionality identification** | Not enough data | Feature Not Available | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | 8.9/10 | 10 |
| **SolarWinds Service Desk** | N/A | N/A |

#### Design

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Graphics** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Themes** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **Real-Time Communication** | Not enough data | Not enough data | 

#### File Types

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Export** | 9.2 (6 reviews) | Not enough data | 
| **Import** | 7.7 (5 reviews) | Not enough data | 
| **Web Publishing** | Not enough data | Not enough data | 

#### Edit & Revise

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Revision History** | 10.0 (5 reviews) | Not enough data | 
| **Suggestion Mode** | Not enough data | Not enough data | 
| **Document Editor** | 8.6 (6 reviews) | Not enough data | 

#### Integrate & Embed

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Calendar** | Not enough data | Not enough data | 
| **Website** | Not enough data | Not enough data | 
| **Applications** | Not enough data | Not enough data | 

#### Operating System

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **PC Operating System** | Not enough data | Not enough data | 
| **Mac Operating System** | Not enough data | Not enough data | 
| **Linux Operating System** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | 8.4/10 | 112 |
| **SolarWinds Service Desk** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Search and Indexing** | 8.7 (87 reviews) | Not enough data | 
| **Version Control** | 8.7 (64 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (75 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Integrations** | 8.4 (92 reviews) | Not enough data | 
| **Automation** | 7.6 (72 reviews) | Not enough data | 
| **Reporting** | 8.0 (64 reviews) | Not enough data | 

### Website Change Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | 5.4/10 | 23 |
| **SolarWinds Service Desk** | N/A | N/A |

#### Agentic AI - Website Change Monitoring

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 5.3 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.1 (22 reviews) | Not enough data | 
| **Decision Making** | 5.4 (23 reviews) | Not enough data | 

### Password Managers

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | 8.5/10 | 192 |
| **SolarWinds Service Desk** | N/A | N/A |

#### Usability & Access

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Quick Login** | 9.3 (186 reviews) | Not enough data | 
| **Browser Extension** | 7.8 (180 reviews) | Not enough data | 
| **Mobile App Usability** | 7.2 (171 reviews) | Not enough data | 
| **Multi-Device Use** | 9.2 (175 reviews) | Not enough data | 
| **Admin Management** | 9.2 (182 reviews) | Not enough data | 

#### Security Measures

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Password Generator** | 9.4 (185 reviews) | Not enough data | 
| **Two-Factor Authentication** | 9.5 (187 reviews) | Not enough data | 
| **Security Audits** | 8.6 (172 reviews) | Not enough data | 

#### Storage

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Digital Wallet** | 6.6 (153 reviews) | Not enough data | 
| **File Storage** | 7.9 (169 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | N/A | N/A |
| **SolarWinds Service Desk** | 8.3/10 | 488 |

#### Incident Management

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | 8.6 (430 reviews) | 
| **Ticket Prioritization** | Not enough data | 8.6 (423 reviews) | 
| **Ticket Notifications** | Not enough data | 8.8 (459 reviews) | 
| **Knowledge Base** | Not enough data | 8.3 (412 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | 8.5 (396 reviews) | 

#### Reporting

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Dashboards** | Not enough data | 8.3 (455 reviews) | 
| **Time Tracking** | Not enough data | 8.2 (356 reviews) | 
| **Surveys** | Not enough data | 8.0 (329 reviews) | 

#### Access & Usability

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Mobile** | Not enough data | 7.2 (359 reviews) | 
| **Self Service** | Not enough data | 8.5 (401 reviews) | 
| **Active Directory** | Not enough data | 8.3 (340 reviews) | 
| **Multi-Channel Access** | Not enough data | 8.5 (276 reviews) | 

#### Agentic AI - Service Desk

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Hudu** | N/A | N/A |
| **SolarWinds Service Desk** | N/A | N/A |

#### Knowledge Base

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)

**Unique to Hudu (8):** [Document Creation Software](https://www.g2.com/categories/document-creation), [Document Management Software](https://www.g2.com/categories/document-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures), [Website Change Monitoring Software](https://www.g2.com/categories/website-change-monitoring), [Password Managers](https://www.g2.com/categories/password-managers), [Client Portal Software](https://www.g2.com/categories/client-portal)

**Unique to SolarWinds Service Desk (4):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Incident Management Software](https://www.g2.com/categories/incident-management), [Service Desk Software](https://www.g2.com/categories/service-desk), [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Hudu | SolarWinds Service Desk | 
|---|---|---|
| **Small-Business** | 83.4% | 7.9% | 
| **Mid-Market** | 14.3% | 68.3% | 
| **Enterprise** | 2.3% | 23.7% | 

### By Industry

#### Hudu

- **Information Technology and Services:** 52.7%
- **Computer & Network Security:** 26.9%
- **Consulting:** 2.7%
- **Computer Networking:** 2.0%
- **Manufacturing:** 1.7%
- **Construction:** 1.4%
- **Automotive:** 1.0%
- **Hospital & Health Care:** 1.0%
- **Primary/Secondary Education:** 1.0%
- **Telecommunications:** 0.7%
- **Other:** 8.8%

#### SolarWinds Service Desk

- **Information Technology and Services:** 12.5%
- **Hospital & Health Care:** 7.5%
- **Higher Education:** 4.8%
- **Education Management:** 4.8%
- **Financial Services:** 4.3%
- **Computer Software:** 4.1%
- **Construction:** 3.2%
- **Retail:** 3.1%
- **Insurance:** 3.1%
- **Non-Profit Organization Management:** 2.7%
- **Other:** 49.8%

---
## Alternatives

### Alternatives to Hudu

- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (706 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4364 reviews)
- [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1235 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4488 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (534 reviews)
- [Bitwarden](https://www.g2.com/products/bitwarden/reviews) — 4.6/5 stars (1346 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (12151 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2056 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13127 reviews)
- [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (898 reviews)

### Alternatives to SolarWinds Service Desk

- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1338 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1901 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (988 reviews)
- [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) — 4.2/5 stars (249 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1218 reviews)
- [SysAid](https://www.g2.com/products/sysaid/reviews) — 4.5/5 stars (752 reviews)
- [BMC Helix ITSM](https://www.g2.com/products/bmc-software-bmc-helix-itsm/reviews) — 3.7/5 stars (294 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4488 reviews)
- [Vivantio](https://www.g2.com/products/vivantio/reviews) — 4.3/5 stars (295 reviews)
- [Spiceworks Cloud Help Desk](https://www.g2.com/products/spiceworks-cloud-help-desk/reviews) — 4.3/5 stars (311 reviews)

---
## Top Discussions

### Hudu

- Title: [What is Hudu used for?](https://www.g2.com/discussions/what-is-hudu-used-for) — 1 comment
  > **Top comment:** "Hudu is a dedicated IT Documentation System, tailored for IT departments and MSP businesses. "

### SolarWinds Service Desk

- Title: [How do I upload a solution article using tablets or phones?](https://www.g2.com/discussions/32754-how-do-i-upload-a-solution-article-using-tablets-or-phones) — 1 comment, 1 upvote
  > **Top comment:** "Unfortunately, we can’t create Solutions from the mobile app.
"
- Title: [Windows Installer](https://www.g2.com/discussions/windows-installer-8d44379e-0179-4f26-9745-c6a388d84665) — 1 comment, 1 upvote
  > **Top comment:** "This one is easy. When Samanage became Solarwinds we quit using the product and went elsewhere. 

Samanage had an EXE and an ISO. I'm none to interested in..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hudu-vs-solarwinds-service-desk)