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At a Glance
Market Segments
Small-Business (84.3% of reviews)
Mid-Market (49.6% of reviews)
Entry-Level Pricing
$27.00 1 User Per Month
No pricing available
Hudu
Star Rating
(333)4.7 out of 5
Market Segments
Small-Business (84.3% of reviews)
Pros & Cons
Entry-Level Pricing
$27.00 1 User Per Month
Free Trial is available
Learn more about HuduNinjaOne
Star Rating
(3,212)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both NinjaOne and Hudu excel in ease of use, scoring 9.2 each, making them user-friendly options for teams. However, NinjaOne's intuitive interface is often highlighted, with reviewers mentioning that it allows for quick onboarding and minimal training time.
- Reviewers mention that NinjaOne has a slight edge in ease of setup, scoring 9.2 compared to Hudu's 8.8. Users appreciate NinjaOne's straightforward installation process, which they say reduces downtime and accelerates productivity.
- Users on G2 report that NinjaOne shines in automation features, scoring 8.7, while Hudu lags behind at 7.4. Reviewers highlight NinjaOne's robust automation capabilities, such as automated patch management and remote monitoring, which streamline IT tasks significantly.
- Reviewers mention that Hudu offers superior search and indexing capabilities, scoring 8.7 compared to NinjaOne's 8.4. Users appreciate Hudu's advanced search functionality, which they say makes it easier to locate documents and information quickly.
- G2 users report that both products have high-quality support, scoring 9.2 each. However, NinjaOne is frequently praised for its responsive customer service, with users mentioning that support staff are knowledgeable and quick to resolve issues.
- Users say that both products have a strong product direction, with NinjaOne scoring 9.7 and Hudu slightly higher at 9.8. Reviewers appreciate Hudu's commitment to continuous improvement and feature updates, which they say keeps the software aligned with user needs.
Pricing
Entry-Level Pricing
Hudu
One Easy Price
$27.00
1 User Per Month
- No User Minimum
- All Features
- No Contracts Required
NinjaOne
No pricing availableFree Trial
Hudu
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.1
272
9.1
3,039
Ease of Use
9.2
278
9.1
3,073
Ease of Setup
8.8
268
9.2
2,872
Ease of Admin
9.2
235
9.2
2,748
Quality of Support
9.2
234
9.2
2,918
Has the product been a good partner in doing business?
9.5
226
9.5
2,684
Product Direction (% positive)
9.8
274
9.7
3,023
Features by Category
Administration
Not enough data
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Service Desk
Not enough data
8.0
665
Not enough data
7.8
654
Not enough data
7.7
632
Management
Not enough data
8.3
617
Not enough data
9.0
624
Not enough data
8.7
602
Not enough data
8.8
598
Not enough data
8.4
581
Functionality
Not enough data
7.5
604
Not enough data
8.5
612
Not enough data
8.8
632
Not enough data
8.9
631
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Compatibility
Not enough data
8.8
310
Not enough data
8.0
286
Not enough data
8.3
287
Not enough data
8.2
276
Management
Not enough data
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.2
304
Compliance
Not enough data
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
338
Not enough data
9.0
353
Not enough data
8.5
342
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Management
Not enough data
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1952
|
Verified
Not enough data
8.5
467
Not enough data
8.1
447
Monitoring and Management
Not enough data
9.3
1939
|
Verified
Not enough data
8.4
1832
Not enough data
8.6
1887
|
Verified
Not enough data
8.9
1935
|
Verified
Not enough data
8.2
451
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
441
Service Management
Not enough data
9.1
1859
|
Verified
Not enough data
8.0
435
Not enough data
7.2
426
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
468
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
Scope
Not enough data
8.7
411
Not enough data
8.8
420
Security
Not enough data
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Management
Not enough data
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Functionality
Not enough data
8.8
652
Not enough data
8.9
669
Not enough data
8.0
614
Not enough data
8.7
609
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.2
252
Management
Not enough data
8.2
571
Not enough data
8.2
580
Not enough data
7.6
537
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
243
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
241
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Task Tracking
8.0
163
Not enough data
7.1
157
Not enough data
7.7
158
Not enough data
Checklist Options
8.1
166
Not enough data
7.2
153
Not enough data
7.7
155
Not enough data
Software Availability
8.4
174
Not enough data
8.5
165
Not enough data
7.4
160
Not enough data
8.2
157
Not enough data
Knowledge Pages
7.7
187
Not enough data
8.1
53
Not enough data
8.7
192
Not enough data
Feature Not Available
Not enough data
6.3
174
Not enough data
8.3
183
Not enough data
Knowledge Dissemination
7.6
170
Not enough data
8.3
184
Not enough data
8.8
189
Not enough data
7.5
177
Not enough data
7.1
174
Not enough data
7.1
177
Not enough data
8.7
188
Not enough data
8.1
180
Not enough data
8.0
174
Not enough data
Agentic AI - Knowledge Base
5.6
42
Not enough data
5.6
42
Not enough data
5.1
41
Not enough data
Monitoring
Not enough data
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Asset Inventory
10.0
12
8.9
1125
9.6
9
8.8
1116
10.0
5
7.7
1023
10.0
6
Feature Not Available
8.8
8
8.1
1050
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Management
9.7
6
9.1
1080
10.0
6
8.7
1028
5.8
6
8.0
995
9.8
9
8.1
1020
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
1553
Not enough data
8.7
1512
Not enough data
7.8
1415
Not enough data
9.1
1550
Not enough data
8.9
1476
Not enough data
8.8
1510
Maintenance
Not enough data
9.1
1540
Not enough data
7.7
1330
Communication
Not enough data
7.9
1377
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1303
Security
Not enough data
8.3
1344
Not enough data
8.4
1373
Device Support
Not enough data
7.6
1339
Not enough data
8.4
1408
Not enough data
8.4
1395
Performance
Not enough data
8.2
1463
Functionality
Not enough data
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Performance
Not enough data
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Agentic AI - PC Backup
Not enough data
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
9.2
6
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Edit & Revise
10.0
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
8.6
83
8.4
223
8.7
63
8.3
222
8.8
71
8.7
223
Operations - IT Documentation
8.3
88
8.3
220
7.5
68
8.7
221
7.9
61
8.3
223
Agentic AI - Website Change Monitoring
5.5
22
Not enough data
5.1
22
Not enough data
5.1
22
Not enough data
5.2
22
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
64
Not enough data
7.2
65
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
75
Not enough data
8.1
72
Not enough data
7.8
68
Not enough data
8.8
75
Usability & Access
9.3
183
Not enough data
7.8
178
Not enough data
7.3
169
Not enough data
9.2
173
Not enough data
9.2
180
Not enough data
Security Measures
9.5
182
Not enough data
9.6
185
Not enough data
8.6
171
Not enough data
Storage
6.6
152
Not enough data
7.9
167
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
431
Operating System
Not enough data
9.1
476
Not enough data
8.0
468
Not enough data
8.2
455
Management
Not enough data
8.5
460
Not enough data
8.2
438
Not enough data
8.2
436
Not enough data
8.1
437
Not enough data
8.3
438
Security
Not enough data
8.5
445
Not enough data
8.5
442
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.0
704
Platform
Not enough data
7.8
691
Not enough data
9.0
715
Not enough data
8.2
675
Not enough data
8.4
708
Not enough data
8.2
691
Security
Not enough data
8.6
706
Not enough data
9.1
720
Not enough data
7.6
665
Not enough data
8.6
689
Not enough data
8.1
669
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Categories
Categories
Shared Categories
Hudu and NinjaOne are categorized as IT Documentation and IT Asset Management
Unique Categories
Hudu is categorized as Document Creation, Document Management, Knowledge Base, Standard Operating Procedures, Website Change Monitoring, Password Managers, and Client Portal
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Hudu
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
52.5%
Computer & Network Security
27.5%
Consulting
2.9%
Computer Networking
2.1%
Manufacturing
1.4%
Other
13.6%
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Alternatives
Discussions
What is Hudu used for?
1 Comment
LJ
Hudu is a dedicated IT Documentation System, tailored for IT departments and MSP businesses. Read more
Hudu has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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