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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
Free
$3.33 1 User Per Month
Hucu.ai
Star Rating
(44)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 6 pricing plansTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Trillian excels in its user authorization features, achieving a perfect score of 10.0 for HIPAA compliant messaging, while Hucu.ai follows closely with a score of 9.5. This makes Trillian a strong choice for organizations prioritizing security in healthcare communications.
- Reviewers mention that Hucu.ai offers a free entry-level price, making it more accessible for small businesses compared to Trillian's starting price of $3.33. This affordability can be a significant factor for startups or smaller teams looking to implement communication tools without a hefty investment.
- G2 users highlight that Trillian has a higher total number of reviews (112) compared to Hucu.ai (44), suggesting a more established user base and potentially more robust feedback on its features and performance.
- Users on G2 indicate that Hucu.ai shines in quality of support, scoring 9.4 compared to Trillian's 8.8. This could be crucial for teams that require reliable assistance and quick resolutions to issues as they arise.
- Reviewers mention that Trillian has a slight edge in ease of setup with a score of 9.3, while Hucu.ai scores 9.6 in ease of administration. This suggests that while Trillian may be easier to set up initially, Hucu.ai may offer a more user-friendly experience for ongoing management.
- Users say that Hucu.ai's messaging features, particularly in health care messages and notifications, are rated higher (9.4) compared to Trillian (8.1). This indicates that Hucu.ai may provide a more effective platform for timely and relevant communication in a healthcare setting.
Pricing
Entry-Level Pricing
Hucu.ai
Basic Communication
Free
- HIPAA compliant messaging with anyone, anywhere
- Streamlined and AI supported communication in Patient-Centered Channels
- Distinct Professional & Patient/Family Communication
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Hucu.ai
Free Trial is available
Trillian
Free Trial is available
Ratings
Meets Requirements
9.2
33
9.3
111
Ease of Use
9.0
33
9.2
111
Ease of Setup
9.6
13
9.3
41
Ease of Admin
9.8
11
9.1
35
Quality of Support
9.4
29
8.9
80
Has the product been a good partner in doing business?
10.0
10
9.5
30
Product Direction (% positive)
8.8
28
6.8
106
Features by Category
Collaboration
9.4
12
Not enough data
Not enough data
Not enough data
8.9
11
Not enough data
Communication
9.7
18
7.7
5
9.4
18
8.1
6
Not enough data
Not enough data
9.4
21
8.3
7
8.8
8
Feature Not Available
9.4
20
7.9
7
Patient Management
Not enough data
Feature Not Available
8.8
11
Feature Not Available
8.8
11
Feature Not Available
Operations
9.6
13
Not enough data
9.6
13
Not enough data
8.9
11
6.7
5
Not enough data
Not enough data
9.0
10
7.3
5
8.8
11
Not enough data
9.7
18
7.3
5
Business Instant Messaging
Not enough data
8.4
38
Not enough data
9.2
48
Not enough data
8.0
35
Business Instant Messaging
Not enough data
8.3
20
Not enough data
8.5
14
Business Instant Messaging
Not enough data
9.3
41
Not enough data
9.4
38
Not enough data
7.8
22
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.5
19
9.8
9
9.6
19
9.8
9
Not enough data
Feature Not Available
9.4
20
9.6
8
9.5
20
9.6
9
9.4
18
9.8
8
9.5
16
9.8
8
9.0
18
9.6
9
Categories
Categories
Shared Categories
Hucu.ai and Trillian are categorized as Clinical Communication and Collaboration and HIPAA Compliant Messaging
Unique Categories
Hucu.ai has no unique categories
Trillian is categorized as Business Instant Messaging
Reviews
Reviewers' Company Size
Hucu.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
57.1%
Medical Practice
21.4%
Health, Wellness and Fitness
14.3%
Pharmaceuticals
2.4%
Mental Health Care
2.4%
Other
2.4%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Discussions
Hucu.ai has no discussions with answers
They are effective and professional
2 Comments
MU
We can easily use this appRead more
Trillian has no more discussions with answers
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