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Compare HubSpot Service Hub and Verint Foresee

See this
side-by-side comparison of HubSpot Service Hub vs. Verint Foresee
based on preference data from user reviews. HubSpot Service Hub rates 4.4/5 stars with 519 reviews. By contrast, Verint Foresee rates 4.0/5 stars with 12 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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HubSpot Service Hub
HubSpot Service Hub
(519)
4.4 out of 5
HubSpot Service Hub
Verint Foresee
Verint Foresee
(12)
4.0 out of 5
Verint Foresee
Star Rating
HubSpot Service Hub
HubSpot Service Hub
Verint Foresee
Verint Foresee
Market Segments
HubSpot Service Hub
HubSpot Service Hub
Small-Business (68.5% of reviews)
Verint Foresee
Verint Foresee
Enterprise (83.3% of reviews)
Entry Level Price
HubSpot Service Hub
HubSpot Service Hub
$0
Verint Foresee
Verint Foresee
No pricing information available

HubSpot Service Hub vs Verint Foresee

When assessing the two solutions, reviewers found HubSpot Service Hub easier to use, set up, and administer. Reviewers also preferred doing business with HubSpot Service Hub overall.

  • Reviewers felt that HubSpot Service Hub meets the needs of their business better than Verint Foresee.
  • When comparing quality of ongoing product support, reviewers felt that HubSpot Service Hub is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of HubSpot Service Hub over Verint Foresee.
Categories
Shared Categories
HubSpot Service Hub
HubSpot Service Hub
Verint Foresee
Verint Foresee
HubSpot Service Hub and Verint Foresee are categorized as Customer Success
Unique Categories
Verint Foresee
Verint Foresee is categorized as Experience Management and Session Replay
Pricing
HubSpot Service Hub
HubSpot Service Hub Pricing
Service Hub Free
$0
Service Hub Starter
$50/month
Service Hub Professional
$400/month
Service Hub Enterprise
$1,200/month
Free Trial
Verint Foresee
Verint Foresee Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
HubSpot Service Hub
HubSpot Service Hub
8.4
Responses: 377
Verint Foresee
Verint Foresee
8.2
Responses: 12
Ease of Use
HubSpot Service Hub
HubSpot Service Hub
8.5
Responses: 383
Verint Foresee
Verint Foresee
7.6
Responses: 12
Ease of Setup
HubSpot Service Hub
HubSpot Service Hub
8.2
Responses: 159
Verint Foresee
Verint Foresee
7.1
Responses: 7
Ease of Admin
HubSpot Service Hub
HubSpot Service Hub
8.4
Responses: 162
Verint Foresee
Verint Foresee
8.1
Responses: 7
Quality of Support
HubSpot Service Hub
HubSpot Service Hub
8.9
Responses: 363
Verint Foresee
Verint Foresee
8.1
Responses: 12
Ease of Doing Business With
HubSpot Service Hub
HubSpot Service Hub
8.8
Responses: 161
Verint Foresee
Verint Foresee
7.9
Responses: 7
Product Direction (% positive)
HubSpot Service Hub
HubSpot Service Hub
8.7
Responses: 366
Verint Foresee
Verint Foresee
8.1
Responses: 12
Features
Customer Information
Customer Health Scores
HubSpot Service Hub
HubSpot Service Hub
8.6
Responses: 120
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Customer Monitoring
HubSpot Service Hub
HubSpot Service Hub
8.7
Responses: 165
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Customer Profiles
HubSpot Service Hub
HubSpot Service Hub
8.7
Responses: 170
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Playbooks
HubSpot Service Hub
HubSpot Service Hub
8.0
Responses: 74
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Customer Segments
HubSpot Service Hub
HubSpot Service Hub
8.3
Responses: 113
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Product Engagement
HubSpot Service Hub
HubSpot Service Hub
8.3
Responses: 116
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Surveys
HubSpot Service Hub
HubSpot Service Hub
8.5
Responses: 144
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Predictions
Churn Risk
HubSpot Service Hub
HubSpot Service Hub
7.4
Responses: 74
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Upsell Opportunities
HubSpot Service Hub
HubSpot Service Hub
7.5
Responses: 76
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Custom Triggers
HubSpot Service Hub
HubSpot Service Hub
8.6
Responses: 107
Verint Foresee
Verint Foresee
Not enough data available
Machine Learning
HubSpot Service Hub
HubSpot Service Hub
7.6
Responses: 72
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Platform
Reporting & Dashboards
HubSpot Service Hub
HubSpot Service Hub
8.5
Responses: 196
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
API & Integrations
HubSpot Service Hub
HubSpot Service Hub
8.3
Responses: 153
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Data Import & Export Tools
HubSpot Service Hub
HubSpot Service Hub
8.6
Responses: 157
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Workflow Capability
HubSpot Service Hub
HubSpot Service Hub
8.6
Responses: 189
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Notifications
HubSpot Service Hub
HubSpot Service Hub
8.6
Responses: 201
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Customization
HubSpot Service Hub
HubSpot Service Hub
8.7
Responses: 32
Verint Foresee
Verint Foresee
Not enough data available
Scalability
HubSpot Service Hub
HubSpot Service Hub
8.5
Responses: 182
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Data Security
HubSpot Service Hub
HubSpot Service Hub
8.9
Responses: 167
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Performance & Reliability
HubSpot Service Hub
HubSpot Service Hub
8.6
Responses: 207
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
User, Role, and Access Management
HubSpot Service Hub
HubSpot Service Hub
8.7
Responses: 198
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Reviewers' Company Size
Reviewers of HubSpot Service Hub were most often representing companies in the Small-Business segment, while reviewers for Verint Foresee were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
HubSpot Service Hub
HubSpot Service Hub
68.5%
Verint Foresee
Verint Foresee
0%
Mid-Market
(51-1000 emp.)
HubSpot Service Hub
HubSpot Service Hub
29.8%
Verint Foresee
Verint Foresee
16.7%
Enterprise
(> 1000 emp.)
HubSpot Service Hub
HubSpot Service Hub
1.7%
Verint Foresee
Verint Foresee
83.3%
Reviewers' Industry
HubSpot Service Hub
HubSpot Service Hub Industry
Computer Software
19.9%
Information Technology and Services
9.4%
Marketing and Advertising
6.2%
Real Estate
5.4%
Financial Services
4.7%
Other
54.4%
Verint Foresee
Verint Foresee Industry
Banking
25.0%
Retail
16.7%
Internet
16.7%
Real Estate
8.3%
Newspapers
8.3%
Other
25.0%
Reviews
Most Helpful Favorable Review
HubSpot Service Hub
G
User in Market Research

I love how user friendly HubSpot has been for our Customer Success Team. It is very easy to log phone calls, emails, and notes in the system where everyone can see what has been going on with our customers.

Verint Foresee
GR
User in Retail

Satisfaction Scores, Open-Ends and Priority Map. Satisfaction scores broken down by elements and impact help in gauging site performance by usability. Open-Ends provide direct customer feedback by average satisfaction scores. Priority Map enables comparison...

Most Helpful Critical Review
HubSpot Service Hub
G
G2 User in Health, Wellness and Fitness

I have never dealt with a more inflexible, restrictive, limited survey interface. The system makes it incredibly difficult to survey the people you want to survey - you can't select a list and you can't just select a URL, you need to make a whole lot of...

Discussions
HubSpot Service Hub
HubSpot Service Hub Discussions
How to customise the website
2 comments
ED
Eduardo, Its not entirely clear to me what you are hoping to customize? We have been able to do quite a bit with ours for the Knowledge Base. Here's a link...Read more
Service Hub Features - What features are available?
1 comment
Offical Response from HubSpot Service Hub
Service Hub offers a help desk, shared inbox, knowledge base, live chat and bots, customer feedback tools, and integrates with the HubSpot CRM.Read more
Help Desk Feature - Do you offer a help desk?
1 comment
Offical Response from HubSpot Service Hub
Yes, HubSpot offers help desk & ticketing software. The software allows teams to log and track customer requests, as well as automate and assign tickets to...Read more
Verint Foresee
Verint Foresee Discussions
Monty the Mongoose crying
Verint Foresee has no discussions with answers
Screenshots
HubSpot Service Hub
HubSpot Service Hub Screenshots
Verint Foresee
Verint Foresee Screenshots
Videos
HubSpot Service Hub
HubSpot Service Hub Videos
Video Preview

With Service Hub you can build a real support system that not only helps you keep customers, but creates happier customers. Happy customers promote your brand on social, build positive word of mouth, and help you grow bigger and better.

Verint Foresee
Verint Foresee Videos
No videos provided
Downloads
HubSpot Service Hub
HubSpot Service Hub Downloads
No downloads provided
Verint Foresee
Verint Foresee Downloads
No downloads provided
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