Compare HubSpot Service Hub vs MyGuide

See this
comparison of HubSpot Service Hub vs. MyGuide
based on data from user reviews. HubSpot Service Hub rates 4.3/5 stars with 29 reviews. MyGuide rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Service Hub Enterprise
$1,200
/month
 
Service Hub Professional
$400
/month
 
Service Hub Starter
$50
/month
 
Service Hub Free
$0
 
Free Trial Unavailable
Free Trial Unavailable
HubSpot Service Hub
Service Hub Enterprise
$1,200/month
Service Hub Professional
$400/month
Service Hub Starter
$50/month
Service Hub Free
$0
Free Trial Unavailable
MyGuide
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
10.0
Ease of Use
Ease of Use
9.0
9.7
Ease of Setup
Ease of Setup
8.3
Not enough data available
Ease of Admin
Ease of Admin
8.3
Not enough data available
Quality of Support
Quality of Support
8.7
10.0
Ease of Doing Business With
Ease of Doing Business With
9.0
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
10.0
7.7
Meets Requirements
HubSpot Service Hub
9.0
MyGuide
10.0
Ease of Use
HubSpot Service Hub
9.0
MyGuide
9.7
Ease of Setup
HubSpot Service Hub
8.3
MyGuide
Not enough data available
Ease of Admin
HubSpot Service Hub
8.3
MyGuide
Not enough data available
Quality of Support
HubSpot Service Hub
8.7
MyGuide
10.0
Ease of Doing Business With
HubSpot Service Hub
9.0
MyGuide
Not enough data available
Product Direction (% positive)
HubSpot Service Hub
10.0
MyGuide
7.7

Features

Knowledge Share
Knowledge Base
HubSpot Service Hub
8.5
MyGuide
Not enough data available
Searchable Articles
HubSpot Service Hub
8.5
MyGuide
Not enough data available
Community Forums
HubSpot Service Hub
Not enough data available
MyGuide
Not enough data available
Interactive FAQs & Forums
HubSpot Service Hub
Not enough data available
MyGuide
Not enough data available
Interaction
Web Portals
HubSpot Service Hub
Not enough data available
MyGuide
Not enough data available
Forum to Reponse
HubSpot Service Hub
Not enough data available
MyGuide
Not enough data available
Tickets and Tagging
HubSpot Service Hub
8.7
MyGuide
Not enough data available
Live Chat
HubSpot Service Hub
Not enough data available
MyGuide
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
65.5%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.0%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.4%
0%
HubSpot Service Hub
Small-Business
65.5%
Mid-Market
31.0%
Enterprise
3.4%
MyGuide
Small-Business
80.0%
Mid-Market
20.0%
Enterprise
0%

Reviewers' Industry

 
Marketing and Advertising
19.4%
Information Technology and Services
60.0%
 
Telecommunications
8.3%
Internet
20.0%
 
Mechanical or Industrial Engineering
5.6%
Computer Software
20.0%
 
Legal Services
5.6%
 
Education Management
5.6%
 
Other
55.6%
Other
0.0%
HubSpot Service Hub
Marketing and Advertising
19.4%
Telecommunications
8.3%
Mechanical or Industrial Engineering
5.6%
Legal Services
5.6%
Education Management
5.6%
Other
55.6%
MyGuide
Information Technology and Services
60.0%
Internet
20.0%
Computer Software
20.0%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

How easily I can find customers and tickets

Bhushan D.
User in Information Technology and Services

I liked the Image steps feature most. We created walkthroughs for our mobile application. We captured screenshots then highlighted our application section using guideme chrome extension paint tool. There paint tool is awesome and very user friendly. This...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
HubSpot Service Hub
Most Helpful Favorable Review
G2 User

How easily I can find customers and tickets

Most Helpful Critical Review
G2 User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

MyGuide
Most Helpful Favorable Review
Bhushan D.
User in Information Technology and Services

I liked the Image steps feature most. We created walkthroughs for our mobile application. We captured screenshots then highlighted our application section using guideme chrome extension paint tool. There paint tool is awesome and very user friendly. This...

Screenshots

 
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Downloads

 No downloads providedNo downloads provided
HubSpot Service Hub
No downloads provided
MyGuide
No downloads provided
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