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Compare HubSpot Service Hub vs Inline Manual
See this
comparison of HubSpot Service Hub vs. Inline Manual
based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. Inline Manual rates 4.8/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Service Hub Free
$0
STANDARD
$59
per month
 
Service Hub Enterprise
$1,200
/month
STANDARD PRO
$158
per month
 
Service Hub Professional
$400
/month
ENTERPRISE
from $1220
per month
 
Service Hub Starter
$50
/month
 
Free Trial Unavailable
Free Trial
HubSpot Service Hub
Service Hub Free
$0
Service Hub Enterprise
$1,200/month
Service Hub Professional
$400/month
Service Hub Starter
$50/month
Free Trial Unavailable
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.6
Ease of Use
Ease of Use
8.9
7.5
Ease of Setup
Ease of Setup
7.9
8.0
Ease of Admin
Ease of Admin
8.1
8.3
Quality of Support
Quality of Support
8.6
9.7
Ease of Doing Business With
Ease of Doing Business With
9.0
9.7
Product Direction (% positive)
Product Direction (% positive)
10.0
10.0
Meets Requirements
HubSpot Service Hub
8.8
Inline Manual
8.6
Ease of Use
HubSpot Service Hub
8.9
Inline Manual
7.5
Ease of Setup
HubSpot Service Hub
7.9
Inline Manual
8.0
Ease of Admin
HubSpot Service Hub
8.1
Inline Manual
8.3
Quality of Support
HubSpot Service Hub
8.6
Inline Manual
9.7
Ease of Doing Business With
HubSpot Service Hub
9.0
Inline Manual
9.7
Product Direction (% positive)
HubSpot Service Hub
10.0
Inline Manual
10.0

Features

Knowledge Share
Knowledge Base
HubSpot Service Hub
8.3
Inline Manual
Not enough data available
Searchable Articles
HubSpot Service Hub
8.5
Inline Manual
Not enough data available
Community Forums
HubSpot Service Hub
Not enough data available
Inline Manual
Not enough data available
Interactive FAQs & Forums
HubSpot Service Hub
Not enough data available
Inline Manual
Not enough data available
Interaction
Web Portals
HubSpot Service Hub
Not enough data available
Inline Manual
Not enough data available
Forum to Reponse
HubSpot Service Hub
Not enough data available
Inline Manual
Not enough data available
Tickets and Tagging
HubSpot Service Hub
Not enough data available
Inline Manual
Not enough data available
Live Chat
HubSpot Service Hub
Not enough data available
Inline Manual
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.1%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.6%
16.7%
HubSpot Service Hub
Small-Business
61.1%
Mid-Market
33.3%
Enterprise
5.6%
Inline Manual
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%

Reviewers' Industry

 
Marketing and Advertising
28.0%
Computer Software
42.9%
 
Telecommunications
8.0%
Marketing and Advertising
14.3%
 
Mechanical or Industrial Engineering
8.0%
Investment Management
14.3%
 
Legal Services
8.0%
Health, Wellness and Fitness
14.3%
 
Primary/Secondary Education
4.0%
Financial Services
14.3%
 
Other
44.0%
Other
0.0%
HubSpot Service Hub
Marketing and Advertising
28.0%
Telecommunications
8.0%
Mechanical or Industrial Engineering
8.0%
Legal Services
8.0%
Primary/Secondary Education
4.0%
Other
44.0%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

The platform is easy to use and is intuitive for both the end user and support team

Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
HubSpot Service Hub
Most Helpful Favorable Review
G2 User

The platform is easy to use and is intuitive for both the end user and support team

Most Helpful Critical Review
G2 User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Inline Manual
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Screenshots

 
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HubSpot Service Hub
Inline Manual
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