# HubSpot Sales Hub vs Zoho CRM Comparison - What are their main differences? At a Glance Star Rating **HubSpot Sales Hub** [ 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews#reviews) **Zoho CRM** [ 4.1/5(2,948) ](https://www.g2.com/products/zoho-crm/reviews#reviews) Market Segments **HubSpot Sales Hub** Small-Business (60.8% of reviews) **Zoho CRM** Small-Business (61.6% of reviews) Pros & Cons **HubSpot Sales Hub** [ Ease of Use (1216) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1250020&qs=pros-and-cons#reviews)[ Features (702) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253932&qs=pros-and-cons#reviews)[ Missing Features (435) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1252638&qs=pros-and-cons#reviews)[ Limited Features (409) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253709&qs=pros-and-cons#reviews) **Zoho CRM** [ Ease of Use (271) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1033869&qs=pros-and-cons#reviews)[ Features (172) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1035441&qs=pros-and-cons#reviews)[ Learning Curve (112) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1038939&qs=pros-and-cons#reviews)[ Limited Features (71) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1035234&qs=pros-and-cons#reviews) Entry-Level Pricing **HubSpot Sales Hub** **$0.00** **Zoho CRM** **Free** Summary AI Generated Summary AI-generated. Powered by real user reviews. - **G2 reviewers report** that HubSpot Sales Hub excels in user-friendliness, with many users appreciating its intuitive interface that allows for easy management of sales activities. One user highlighted how the platform keeps everything organized in one place, making it simple to track emails, follow-ups, and customer interactions. - **Users say** that Zoho CRM offers robust project management capabilities, which some find particularly beneficial for managing client accounts. Reviewers noted the ability to create custom data fields for contacts and leads, enhancing their tracking of sales and client information. - **According to verified reviews** , HubSpot Sales Hub stands out for its comprehensive reporting features. Users mentioned that the platform provides clear tracking for activities and deals, enabling them to actively monitor performance with reliable, up-to-date data. - **Reviewers mention** that while Zoho CRM is effective for small businesses, it sometimes struggles with configuration challenges, which can hinder its ability to meet specific workflow needs. This feedback suggests that users may face a learning curve when customizing the software. - **G2 reviewers highlight** that HubSpot Sales Hub's support quality is a significant advantage, with many users praising the responsive customer service and helpful resources available. This level of support can be crucial for businesses looking to maximize their use of the platform. - **Users report** that Zoho CRM's integration capabilities are a strong point, allowing for seamless connections with various tools and applications. This flexibility is appreciated by users who need to manage multiple aspects of their sales processes in one place. Pricing Entry-Level Pricing **HubSpot Sales Hub** HubSpot Sales Hub Free HubSpot CRM $0.00 A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers. - Contact management - Contact website activity - Companies [Browse all 4 pricing plans](/products/hubspot-sales-hub/pricing) **Zoho CRM** Zoho CRM Free Edition Free With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit for your home business. - Leads, Contacts, Accounts - Tasks, Events, Call log, and Notes - Opportunities [Browse all 5 pricing plans](/products/zoho-crm/pricing) Free Trial **HubSpot Sales Hub** HubSpot Sales Hub Free Trial is available **Zoho CRM** Zoho CRM Free Trial is available Ratings Meets Requirements 8.6 10,100 8.4 2,498 Ease of Use 8.7 10,993 8.3 2,522 Ease of Setup 8.3 4,954 8.0 1,292 Ease of Admin 8.6 3,177 8.0 1,027 Quality of Support 8.6 9,099 7.7 2,289 Has the product been a good partner in doing business? 8.7 3,129 8.0 1,002 Product Direction (% positive) 8.7 9,641 8.0 2,423 Features by Category CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.0 7,669 8.1 1,987 Sales Force Automation Contact & Account Management 8.7(won by 0.2) 6184 | Verified 8.5 1672 | Verified Partner Relationship Mgmt. (PRM) Feature Not Available 8.3(won by default) 878 | Verified Opportunity & Pipeline Mgmt. 8.6(won by 0.4) 6066 | Verified 8.2 1582 | Verified Task / Activity Management 8.6(won by 0.4) 6214 | Verified 8.2 1641 | Verified Territory & Quota Management 7.8(tied score) 4202 | Verified 7.8(tied score) 1186 | Verified Desktop Integration 8.5(won by 0.1) 5098 | Verified 8.4 673 | Verified Product & Price List Management 7.8 3264 | Verified 7.9(won by 0.1) 1217 | Verified Quote & Order Management 7.8 3173 | Verified 8.0(won by 0.2) 1210 | Verified Customer Contract Management 8.2(tied score) 2468 8.2(tied score) 1324 | Verified Contract/License Management Not enough data Not enough data Marketing Automation Email Marketing 8.7(won by 0.6) 5432 | Verified 8.1 1351 | Verified Campaign Management 8.5(won by 0.6) 5067 | Verified 7.9 1307 | Verified Lead Management 8.7(won by 0.3) 5274 | Verified 8.4 1555 | Verified Marketing ROI Analytics 8.1(won by 0.1) 4453 | Verified 8.0 1130 | Verified Email Management Not enough data Not enough data File Management Not enough data Not enough data Deal Management Not enough data Not enough data Customer Support Case Management 8.3(won by 0.3) 3637 | Verified 8.0 1202 | Verified Customer Support Portal 8.1(won by 0.2) 2466 7.9 1204 | Verified Knowledge Base 8.4(won by 0.5) 3306 | Verified 7.9 1236 | Verified Call Center Features 8.0(won by 0.2) 3284 | Verified 7.8 1068 | Verified Support Analytics 8.3(won by 0.3) 3511 | Verified 8.0 1112 | Verified Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Calendar Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Content Management Not enough data Not enough data Communication Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Template Management Not enough data Not enough data Predictive Analytics Not enough data Not enough data Document Management Not enough data Not enough data Channel Management Not enough data Not enough data Commission Management Not enough data Not enough data Field Sales Management Not enough data Not enough data Reporting & Analytics Reporting 8.2(tied score) 5862 | Verified 8.2(tied score) 1519 | Verified Dashboards 8.4(won by 0.2) 6169 | Verified 8.2 1568 | Verified Forecasting 8.0 4302 | Verified 8.1(won by 0.1) 1054 | Verified Mobile & Social Social Collaboration Features 8.0 3812 | Verified 8.1(won by 0.1) 1082 | Verified Social Network Integration 8.1(won by 0.1) 2462 | Verified 8.0 1091 | Verified Mobile User Support 7.7 4134 | Verified 8.0(won by 0.3) 1201 | Verified Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.0 2965 | Verified 8.2(won by 0.2) 876 | Verified Workflow Capability 8.3(won by 0.1) 2614 | Verified 8.2 847 | Verified User, Role, and Access Management 8.5(won by 0.1) 2989 | Verified 8.4 859 | Verified Internationalization 8.1(tied score) 2281 | Verified 8.1(tied score) 649 | Verified Sandbox / Test Environments 7.5 1976 7.8(won by 0.3) 548 | Verified Document & Content Mgmt. 8.0 2585 | Verified 8.1(won by 0.1) 719 | Verified Performance and Reliability 8.6(won by 0.2) 3036 | Verified 8.4 854 | Verified Output Document Generation 8.0 1668 8.1(won by 0.1) 662 | Verified Mobile Access Not enough data Not enough data Lead Generation Not enough data Not enough data Integration Data Import & Export Tools 8.4(won by 0.1) 2272 | Verified 8.3 651 | Verified Integration APIs 8.2(won by 0.1) 2401 | Verified 8.1 647 | Verified Breadth of Partner Applications 8.2(won by 0.2) 2253 | Verified 8.0 607 | Verified Third-Party Integration Not enough data Not enough data Internal Chat Integration Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prospecting Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Generative AI AI Text Generation 7.4 695 8.2(won by 0.8) 180 Generative AI Not enough data Not enough data Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 7.2 221 8.0(won by 0.8) 67 Multi-step Planning 7.2 215 8.3(won by 1.1) 65 Cross-system Integration 7.4 226 8.1(won by 0.7) 69 Adaptive Learning 7.1 216 8.1(won by 1.0) 67 Natural Language Interaction 7.0 222 8.3(won by 1.3) 66 Proactive Assistance 7.1 218 8.3(won by 1.2) 67 Decision Making 7.2 216 8.3(won by 1.1) 68 Calendar/Reminder System Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Import/Export Not enough data Not enough data Lead Capture Not enough data Not enough data Batch Processing Not enough data Not enough data Email Tracking Not enough data Not enough data Tagging Not enough data Not enough data Pipeline Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Segmentation Not enough data Not enough data Customizable Fields Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Interaction Tracking Not enough data Not enough data CRM Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data Contact Database Not enough data Not enough data Referral Tracking Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Lead Qualification Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Sales Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Reminders Not enough data Not enough data Lead Scoring Not enough data Not enough data Data Security Not enough data Not enough data Customizable Reports Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Activity Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Lead Nurturing Not enough data Not enough data Gamification Not enough data Not enough data Prioritization Not enough data Not enough data Web-based Deployment Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Customer Database Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile App Not enough data Not enough data Email Sequences Not enough data Not enough data Customer Segmentation Not enough data Not enough data Lead Assignment Not enough data Not enough data For Small Businesses Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Monitoring Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customer Engagement Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data Workflow Automation Not enough data Not enough data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Quote Management[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Electronic Signature Not enough data Not enough data Approval Process Control Not enough data Not enough data Customer History Not enough data Not enough data Workflow Management Not enough data Not enough data Reminders Not enough data Not enough data Automated Quoting Not enough data Not enough data Price/Margin Management Not enough data Not enough data Contact Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Pricing and Cost Calculations Not enough data Not enough data Calendar Management Not enough data Not enough data Catalog Management Not enough data Not enough data Client Portal Not enough data Not enough data Discount Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Proposal Generation Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Estimating Not enough data Not enough data Email Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Fields Not enough data Not enough data CRM Not enough data Not enough data Pricing Management Not enough data Not enough data API Not enough data Not enough data Accounting Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Contract/License Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Audit Trail Not enough data Not enough data Quotes/Estimates Not enough data Not enough data CPQ[Hide 65 FeaturesShow 65 Features](javascript:void(0);) Not enough data 7.7 121 Configuration - cpq Product Catalog Not enough data Feature Not Available Guided Selling Not enough data Feature Not Available Configuration Rules Not enough data 8.3(won by default) 59 Price Configuration Not enough data 8.3(won by default) 55 Visual Configuration Not enough data 8.4(won by default) 60 Pricing Pricing Flexibility Not enough data 8.1(won by default) 62 Discounting Not enough data 7.5(won by default) 57 Commerical Rules Not enough data 8.1(won by default) 56 Terms and Conditions Not enough data 8.4(won by default) 58 Approval Workflow Not enough data 8.6(won by default) 58 Renewals Not enough data 8.5(won by default) 56 Quoting Grouping Not enough data 8.4(won by default) 58 Version Control Not enough data 8.4(won by default) 52 Quote Document Generation Not enough data 8.4(won by default) 53 Ordering Not enough data 8.4(won by default) 55 Contracts Not enough data 8.6(won by default) 52 Approval Process Control Not enough data Not enough data Admin Configuration Ease of Admin Not enough data 8.2(won by default) 89 Pricing Administration Not enough data 7.7(won by default) 83 Workflow Management Not enough data 8.3(won by default) 86 Document Management Not enough data 8.3(won by default) 83 Contact Management Not enough data Not enough data Discount Management Not enough data Not enough data Catalog Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Renewal Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Order Management Not enough data Not enough data Channels Mobile User Support Not enough data 8.1(won by default) 57 Channel Partner Support Not enough data 7.7(won by default) 52 eCommerce Not enough data 8.0(won by default) 49 Platform CRM Integration Not enough data 8.4(won by default) 89 Integration API Not enough data 8.2(won by default) 85 Internationalization Not enough data 8.0(won by default) 77 Scalability Not enough data 8.5(won by default) 88 Reporting and Dashboards Not enough data 8.4(won by default) 90 ERP Integration Not enough data 8.6(won by default) 20 Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Generative AI - cpq Dynamic Quoting Not enough data 7.4(won by default) 15 Dynamic Pricing Not enough data 7.5(won by default) 16 Personalized Sale Recommendations Not enough data 7.7(won by default) 16 Additional Functionality Price and Cost Calculations Not enough data Not enough data Data Visualization Not enough data Not enough data Rules Engine Not enough data Not enough data Real-Time Data Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Audit Trail Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Sales Automation Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Customizable Templates Not enough data Not enough data Product Configurator Not enough data Not enough data Self Service Portal Not enough data Not enough data Forecasting Not enough data Not enough data Bills of Material Not enough data Not enough data Multi-Currency Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Electronic Signature Not enough data Not enough data Document Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Gamification[Hide 18 FeaturesShow 18 Features](javascript:void(0);) Not enough data 8.7 75 Competition Competition Templates Not enough data 8.7(won by default) 58 | Verified Custom Competitions Not enough data 8.7(won by default) 57 | Verified Team Competitions Not enough data 8.7(won by default) 57 | Verified Simultaneous Competitions Not enough data 8.5(won by default) 53 | Verified Competition Adjustments Not enough data 8.5(won by default) 55 | Verified Awards and Incentives Not enough data 7.9(won by default) 18 Agentic AI - Sales Gamification Autonomous Task Execution Not enough data Not enough data Integrations CRM Integration Not enough data 8.9(won by default) 61 | Verified Social Collaboration Integration Not enough data 8.8(won by default) 59 TV Streaming Not enough data 8.7(won by default) 45 Platform Reporting Not enough data 8.8(won by default) 65 | Verified User, Role, and Access Management Not enough data 8.9(won by default) 64 | Verified Enterprise Scalability Not enough data 8.8(won by default) 58 | Verified Data Import & Export Tools Not enough data 8.8(won by default) 63 | Verified Performance and Reliability Not enough data 8.8(won by default) 63 | Verified Employee Features User Profiles Not enough data 8.9(won by default) 66 | Verified Notifications Not enough data 8.8(won by default) 68 | Verified Mobile Not enough data 8.8(won by default) 68 | Verified Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) 8.4 840 8.5 80 Lead Facilitation Customer-facing Chatbot 8.4(tied score) 526 8.4(tied score) 72 Lead Qualification 8.6 623 8.8(won by 0.2) 73 Lead Follow-up 8.9(won by 0.1) 651 8.8 73 Meeting Scheduling 8.9(won by 0.1) 657 8.8 73 Organization Opportunity and Pipeline Management 8.9(won by 0.3) 678 8.6 74 Data Entry 8.8(won by 0.4) 667 8.4 73 Integrations / APIs 8.6(tied score) 603 8.6(tied score) 73 Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Coaching 8.3(won by default) 555 Feature Not Available Peformance Tracking 8.8(won by 0.2) 668 8.6 75 Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis ROI Forecasting Feature Not Available 8.4(won by default) 69 Sales Forecasting 8.7(won by 0.3) 620 8.4 73 Generative AI AI Text Generation 8.1 156 8.3(won by 0.2) 27 AI Text Summarization 8.3(won by 0.2) 155 8.1 27 Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution 7.8(won by default) 20 Not enough data Multi-step Planning 8.1(won by default) 20 Not enough data Cross-system Integration 8.2(won by default) 20 Not enough data Adaptive Learning 8.1(won by default) 20 Not enough data Natural Language Interaction 8.1(won by default) 20 Not enough data Proactive Assistance 8.1(won by default) 20 Not enough data Decision Making 8.3(won by default) 20 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.0 1,888 8.2 170 Integrated Workflows Task Management 8.8(won by 0.1) 1640 8.7 160 Email Tracking/Automation 9.0(won by 0.2) 1691 8.8 156 Calls and Voice 8.3(tied score) 1440 8.3(tied score) 145 Other Outreach Options 8.2(tied score) 1336 8.2(tied score) 141 CRM Integration 8.8 1528 8.9(won by 0.1) 154 Calendar 8.7 1390 8.8(won by 0.1) 152 Shared Records 8.5(tied score) 1302 8.5(tied score) 147 Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management 8.6(won by 0.2) 1478 8.4 144 Workflow Management 8.7(won by 0.1) 1551 8.6 149 Workflow Performance 8.6(tied score) 1522 8.6(tied score) 142 Sales Coaching and Insights 8.1 1393 8.2(won by 0.1) 138 Gamification Feature Not Available 7.9(won by default) 120 AI and Automation Lead Prioritization 8.2 1246 8.3(won by 0.1) 146 Lead Scoring 8.1 1211 8.5(won by 0.4) 145 Best Time of Day Scheduling 8.1 1203 8.3(won by 0.2) 139 Buyer Intelligence 7.8 1083 8.1(won by 0.3) 133 Machine Learning 7.7 1030 7.8(won by 0.1) 125 Generative AI AI Text Generation 7.3 495 7.5(won by 0.2) 69 Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution 7.0 181 7.9(won by 0.9) 28 Multi-step Planning 7.1 181 7.8(won by 0.7) 26 Cross-system Integration 7.2 182 8.0(won by 0.8) 27 Adaptive Learning 7.3 181 7.9(won by 0.6) 26 Natural Language Interaction 7.1 182 7.7(won by 0.6) 27 Proactive Assistance 7.2 182 8.0(won by 0.8) 27 Decision Making 7.2 184 8.1(won by 0.9) 26 Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 7.7 386 Not enough data Call Analytics Call Recording 8.2(won by default) 303 Not enough data Machine Learning 7.9(won by default) 269 Not enough data Call Analysis 8.0(won by default) 278 Not enough data Lead Qualification Feature Not Available Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Customer Scoring Feature Not Available Not enough data Speech-to-Text 7.5(won by default) 243 Not enough data Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization 7.6(won by default) 111 Not enough data Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution 7.4(won by default) 25 Not enough data Multi-step Planning 7.5(won by default) 26 Not enough data Cross-system Integration 7.8(won by default) 26 Not enough data Adaptive Learning 7.3(won by default) 25 Not enough data Natural Language Interaction 7.7(won by default) 24 Not enough data Proactive Assistance 7.3(won by default) 24 Not enough data Decision Making 7.5(won by default) 25 Not enough data Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data Quote-to-Cash[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data 8.4 56 Customer Requirements Quoting Not enough data 8.5(won by default) 51 Configuration Not enough data 8.5(won by default) 50 Pricing Not enough data 8.5(won by default) 52 Contracts Creation Not enough data 8.5(won by default) 50 Negotiation Not enough data 8.2(won by default) 47 Execution Not enough data 8.4(won by default) 50 Revenue Invoicing Not enough data 8.5(won by default) 52 Matching Not enough data 8.5(won by default) 50 Recognition Not enough data 8.4(won by default) 47 Customer Journey Mapping[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 8.4 106 Platform Basics Customizable Templates Not enough data 8.4(won by default) 98 Exporting Not enough data 8.6(won by default) 93 Multi-user Access and Collaboration Not enough data 8.6(won by default) 97 Multiple Personas Not enough data 8.4(won by default) 89 Data Analytics Not enough data 8.8(won by default) 57 Predictive Analytics Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Website Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Customer Journey Mapping Autonomous Task Execution Not enough data 7.2(won by default) 13 Additional Functionality Multi-Channel Marketing Not enough data Not enough data Map Creation Not enough data Not enough data Email Marketing Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Metrics Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Linking Not enough data Not enough data Whiteboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Visualization Not enough data Not enough data Collaboration Tools Not enough data Not enough data Brainstorming Not enough data Not enough data Conversion Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Behavior Tracking Not enough data Not enough data Personalization Not enough data Not enough data Customizable Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Customer Profiles Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Tagging Not enough data Not enough data Audience Targeting Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Communication Management Not enough data Not enough data Attribution Modeling Not enough data Not enough data Action Management Not enough data Not enough data Map Sharing Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Generative AI Not enough data Not enough data Customer Touchpoints Not enough data Not enough data Customer Experience Management Not enough data Not enough data Diagramming Not enough data Not enough data Campaign Management Not enough data Not enough data A/B Testing Not enough data Not enough data Storyboarding Not enough data Not enough data Customer Segmentation Not enough data Not enough data Client Portal[Hide 20 FeaturesShow 20 Features](javascript:void(0);) Not enough data 8.7 89 Content Document Collaboration Not enough data 8.9(won by default) 79 Versioning Not enough data 8.6(won by default) 76 E-Signature Not enough data 8.5(won by default) 76 File Request Not enough data 8.7(won by default) 77 Feedback Not enough data 8.6(won by default) 74 Collaboration Billing and Invoicing Not enough data 8.8(won by default) 76 Instant Messaging Not enough data 8.5(won by default) 78 Project Management Not enough data 9.0(won by default) 80 Analytics Not enough data 9.0(won by default) 83 Time Tracking Not enough data 8.7(won by default) 78 Mobile Application Not enough data 8.7(won by default) 75 Engagement Tracking Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);) 8.5 12 Not enough data Responses Personalization 8.5(won by default) 11 Not enough data Route To Human 8.6(won by default) 11 Not enough data Natural Language Understanding (NLU) 7.7(won by default) 11 Not enough data Multi-Language Not enough data Not enough data Automation - AI Agents Sales Follow-Up 8.8(won by default) 10 Not enough data Customer Interaction Automation 9.2(won by default) 10 Not enough data Lead Generation 8.8(won by default) 10 Not enough data Document Processing 8.5(won by default) 10 Not enough data Feedback Collection 8.9(won by default) 9 Not enough data Natural Language Processing Not enough data Not enough data Simulation and Scenario Generation Not enough data Not enough data Platform Conversation Editor 8.3(won by default) 11 Not enough data Integration 8.3(won by default) 11 Not enough data Human-In-The-Loop 9.0(won by default) 10 Not enough data Drag & Drop Editor Not enough data Not enough data Human-in-the-loop (HITL) Not enough data Not enough data Autonomy - AI Agents Independent Decision Making 7.8(won by default) 10 Not enough data Adaptive Responses 8.0(won by default) 10 Not enough data Task Execution 8.0(won by default) 10 Not enough data Problem Solving 7.8(won by default) 10 Not enough data Generative AI AI Text Generation 9.2(won by default) 10 Not enough data AI Text Summarization 8.9(won by default) 11 Not enough data Additional Functionality Agent Collaboration Not enough data Not enough data Data Governance Not enough data Not enough data Prompt Engineering Not enough data Not enough data Feedback Management Not enough data Not enough data For No-Code Development Not enough data Not enough data Version Control Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Dynamic Modeling Not enough data Not enough data API Not enough data Not enough data Memory Management Not enough data Not enough data Monitoring Not enough data Not enough data Scalability Not enough data Not enough data Cost Management Not enough data Not enough data Scheduling Not enough data Not enough data Natural Language Interface Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Multiple LLM Models Not enough data Not enough data Integration Management Not enough data Not enough data Customizable Frameworks Not enough data Not enough data Pre-built Templates Not enough data Not enough data Analytics Not enough data Not enough data Intent Recognition Not enough data Not enough data Contextual Guidance Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Attended Automation Not enough data Not enough data Drag & Drop Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Generative AI Not enough data Not enough data Business Process Automation Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Deep Learning Not enough data Not enough data Code-free Development Not enough data Not enough data Compliance Management Not enough data Not enough data Automated Responses Not enough data Not enough data Knowledge Management Not enough data Not enough data Transfers/Routing Not enough data Not enough data Personalization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customer Experience Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data Chatbot Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Customer Engagement Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Configurable Workflow Not enough data Not enough data Unattended Automation Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Workflow Automation Not enough data Not enough data Proactive Error Detection Not enough data Not enough data Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);) Not enough data 8.5 44 Lead Monitoring Features Not enough data 9.0(won by default) 42 Performance Not enough data 8.9(won by default) 42 Identification Not enough data 8.7(won by default) 42 Lead Capture Not enough data Not enough data Agentic AI - Lead Capture Cross-system Integration Not enough data 7.2(won by default) 27 Proactive Assistance Not enough data 7.2(won by default) 27 Data Capture Mobile Not enough data 8.3(won by default) 42 Websites Not enough data 8.5(won by default) 42 Social Media Not enough data 8.1(won by default) 42 Data Not enough data 8.3(won by default) 42 Analytics Export/Import Not enough data 9.1(won by default) 42 Reporting Not enough data 8.8(won by default) 42 Customization Web Forms Not enough data 8.7(won by default) 41 Personalization Not enough data 8.6(won by default) 41 Templates Not enough data 8.7(won by default) 42 Integration Not enough data 8.7(won by default) 42 Social Media Integration Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Lead Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data A/B Testing Not enough data Not enough data AI Copilot Not enough data Not enough data Pipeline Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Prospecting Tools Not enough data Not enough data Customizable Fields Not enough data Not enough data Lead Distribution Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Engagement Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data CRM Not enough data Not enough data Email Marketing Not enough data Not enough data Template Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Customizable Branding Not enough data Not enough data Contact Management Not enough data Not enough data Contact Database Not enough data Not enough data Email Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customer Segmentation Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Campaign Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Extraction Not enough data Not enough data Lead Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Dashboard Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Lead Generation Not enough data Not enough data Customer Database Not enough data Not enough data Autoresponders Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Forms Management Not enough data Not enough data Visitor Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Search/Filter Not enough data Not enough data Campaign Planning Not enough data Not enough data Lead Scoring Not enough data Not enough data Email Tracking Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Lead Verification/Validation Not enough data Not enough data Source Tracking Not enough data Not enough data Calendar Management Not enough data Not enough data Reminders Not enough data Not enough data Interaction Tracking Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Reports Not enough data Not enough data Document Storage Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Monitoring Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Forecasting Not enough data Not enough data Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data Business Scheduling[Hide 53 FeaturesShow 53 Features](javascript:void(0);) 8.4 771 Not enough data Integrations MS Teams Integration 8.3(won by default) 523 Not enough data Email Integration 9.0(won by default) 720 Not enough data Zoom Integration 8.3(won by default) 588 Not enough data Google Meet Integration 8.4(won by default) 577 Not enough data Salesforce Integration 7.7(won by default) 487 Not enough data Third-Party Integrations Not enough data Not enough data Branding & Customizatio Custom Booking Page 8.6(won by default) 627 Not enough data Personalized Links 8.7(won by default) 647 Not enough data Personalized Web Embed 8.4(won by default) 568 Not enough data Online Booking Not enough data Not enough data Room Booking Not enough data Not enough data Automatic Rules & Configurations Set Working Hours 8.7(won by default) 621 Not enough data Automatic Updates 8.9(won by default) 630 Not enough data Buffer Times 8.5(won by default) 588 Not enough data Real-Time Updates Not enough data Not enough data Agentic AI - Business Scheduling Autonomous Task Execution 7.7(won by default) 48 Not enough data Multi-step Planning 7.6(won by default) 47 Not enough data Additional Functionality Task Scheduling Not enough data Not enough data Customizable Branding Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Shift Swapping Not enough data Not enough data Automated Scheduling Not enough data Not enough data Drag & Drop Not enough data Not enough data Mobile Access Not enough data Not enough data Real-time Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Resource Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Timesheet Management Not enough data Not enough data Availability Management Not enough data Not enough data API Not enough data Not enough data Absence Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Generative AI Not enough data Not enough data Calendar Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Class Scheduling Not enough data Not enough data Employee Scheduling Not enough data Not enough data Facility Scheduling Not enough data Not enough data Booking Management Not enough data Not enough data User Management Not enough data Not enough data Employee Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Group Scheduling Not enough data Not enough data Customer Database Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Time Zone Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Calendar Sync Not enough data Not enough data Visitor Identification[Hide 59 FeaturesShow 59 Features](javascript:void(0);) 6.1 17 Not enough data Agentic AI - Visitor Identification Cross-system Integration 6.0(won by default) 17 Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality Conversion Rate Optimization Not enough data Not enough data SEO Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Visual Analytics Not enough data Not enough data API Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data A/B Testing Not enough data Not enough data Screen Activity Recording Not enough data Not enough data Site Search Tracking Not enough data Not enough data Trend Analysis Not enough data Not enough data Visitor Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Engagement Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Funnel Analysis Not enough data Not enough data Widgets Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Heatmaps Not enough data Not enough data Search/Filter Not enough data Not enough data Conversion Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Referral Tracking Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Data Visualization Not enough data Not enough data Behavior Tracking Not enough data Not enough data Keyword Tracking Not enough data Not enough data Pageview Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data Charting Not enough data Not enough data Visualization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Time on Site Tracking Not enough data Not enough data Web Traffic Reporting Not enough data Not enough data Monitoring Not enough data Not enough data Tagging Not enough data Not enough data Dashboard Creation Not enough data Not enough data Campaign Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Customizable Branding Not enough data Not enough data Alerts/Notifications Not enough data Not enough data User Interaction Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Multiple Site Management Not enough data Not enough data Website Analytics Not enough data Not enough data Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);) Not enough data 7.9 23 Agentic AI - Lead Scoring Autonomous Task Execution Not enough data 6.4(won by default) 12 Cross-system Integration Not enough data 6.7(won by default) 13 Adaptive Learning Not enough data 6.7(won by default) 12 Decision Making Not enough data 6.8(won by default) 12 AI/Machine Learning Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Attribution Lead Opportunity Not enough data 8.5(won by default) 21 Lead Assignment Not enough data 8.6(won by default) 22 Pipeline Acceleration Not enough data 8.0(won by default) 21 Discovery Lead Management Not enough data 8.6(won by default) 22 Scoring/Ranking Not enough data 8.3(won by default) 21 Lead Context Not enough data 8.3(won by default) 22 Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Calendar Management Not enough data Not enough data Email Management Not enough data Not enough data Campaign Management Not enough data Not enough data Management Conversion Viability Not enough data 8.4(won by default) 22 Workflow Not enough data 8.4(won by default) 22 Platform Data Synchronization Not enough data 8.4(won by default) 22 Analysis Not enough data 8.3(won by default) 21 Sales Trend Analysis Not enough data Not enough data Demographic/Firmographic Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Additional Functionality Drag & Drop Not enough data Not enough data Interaction Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data CRM Not enough data Not enough data Customer Segmentation Not enough data Not enough data Predictive Analytics Not enough data Not enough data Prioritization Not enough data Not enough data Lead Qualification Not enough data Not enough data Contact Database Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Email Marketing Not enough data Not enough data Lead Nurturing Not enough data Not enough data Web Forms Not enough data Not enough data Document Storage Not enough data Not enough data Search/Filter Not enough data Not enough data Prospecting Tools Not enough data Not enough data Email Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Generation Not enough data Not enough data Sales Reports Not enough data Not enough data Lead Distribution Not enough data Not enough data Data Enrichment Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Capture Not enough data Not enough data Reminders Not enough data Not enough data Generative AI Not enough data Not enough data Forecasting Not enough data Not enough data Email Templates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Activity Tracking Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 8.0 1,389 8.3 198 Agentic AI - Sales Performance Management Autonomous Task Execution 6.6 82 7.9(won by 1.3) 21 Natural Language Interaction 6.8 82 8.1(won by 1.3) 20 Proactive Assistance 6.6 82 7.9(won by 1.3) 21 Incentives Badges 7.9 770 8.2(won by 0.3) 153 | Verified Triggers 8.1 848 | Verified 8.4(won by 0.3) 160 | Verified Commission Calculator 7.5 719 | Verified 8.0(won by 0.5) 152 | Verified Leaderboards 8.3 944 8.4(won by 0.1) 161 | Verified Personalization Profiles 8.4 967 8.5(won by 0.1) 177 | Verified Custom Reports 8.5 1101 | Verified 8.6(won by 0.1) 178 | Verified Dashboards 8.8(won by 0.2) 1199 | Verified 8.6 184 | Verified Goal Setting/Tracking 8.5(won by 0.1) 991 | Verified 8.4 171 | Verified Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations 8.6(won by 0.1) 1022 | Verified 8.5 169 | Verified Employee Structure 8.4 903 | Verified 8.5(won by 0.1) 173 | Verified Behavior Monitoring 8.3 857 8.4(won by 0.1) 161 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 7.8 2,527 8.0 161 Agentic AI - Email Tracking Autonomous Task Execution 6.9 119 7.7(won by 0.8) 30 Multi-step Planning 6.9 119 7.5(won by 0.6) 29 Cross-system Integration 7.0 119 7.6(won by 0.6) 30 Adaptive Learning 6.9 119 7.0(won by 0.1) 29 Natural Language Interaction 6.9 118 7.0(won by 0.1) 30 Proactive Assistance 6.8 119 7.4(won by 0.6) 30 Decision Making 7.0 120 7.6(won by 0.6) 29 Analytics Open Rates 8.7(won by 0.4) 2097 8.3 138 Link Activity 8.8(won by 0.5) 2082 8.3 143 Attachment Activity Feature Not Available 8.4(won by default) 144 Customizations Email Platform Integration 8.8(won by 0.1) 2136 8.7 148 Email Scheduling 8.9(won by 0.1) 2135 8.8 145 Real-Time Notifications 8.8(won by 0.1) 2232 8.7 146 Email Categorization Feature Not Available 8.7(won by default) 142 Templates 8.9(won by 0.3) 2211 8.6 147 Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation 7.5 485 7.6(won by 0.1) 59 Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.0 1,862 8.1 173 Agentic AI - Sales Analytics Autonomous Task Execution 7.0 107 7.5(won by 0.5) 31 Cross-system Integration 7.1 105 7.5(won by 0.4) 31 Adaptive Learning 7.3(won by 0.1) 103 7.2 30 Natural Language Interaction 7.3(tied score) 105 7.3(tied score) 30 Proactive Assistance 7.2 104 7.4(won by 0.2) 31 Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 8.3(tied score) 1358 8.3(tied score) 145 Exporting & Sharing Data 8.4(tied score) 1427 8.4(tied score) 149 Multi-Device Data Visualization 8.2 1290 8.3(won by 0.1) 142 Interactive Dashboards 8.6(tied score) 1546 8.6(tied score) 156 Data Segmentation 8.4 1388 8.5(won by 0.1) 147 Predictive Analytics Lead Scoring 8.1 1346 8.5(won by 0.4) 147 Opportunity Scoring 8.2 1302 8.3(won by 0.1) 139 Risk Analysis 7.8 1131 8.1(won by 0.3) 124 Live Forecasting 7.9 1264 8.2(won by 0.3) 130 Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.8(won by 0.3) 1553 8.5 154 Sales Gamification 7.9 1245 8.3(won by 0.4) 131 Account-Based Analytics 8.4 1408 8.5(won by 0.1) 145 Activity Tracking 8.9(won by 0.1) 1622 8.8 152 Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 8.3 1,508 Not enough data Agentic AI - Outbound Call Tracking Autonomous Task Execution 7.5(won by default) 63 Not enough data Natural Language Interaction 7.1(won by default) 61 Not enough data Calling Record Calls 8.6(won by default) 1190 Not enough data Generate Location 8.1(won by default) 981 Not enough data Call Types 8.6(won by default) 1149 Not enough data Click-to-Call 8.7(won by default) 1180 Not enough data Auto Dialer 7.9(won by default) 71 Not enough data Contacts Personalization 8.7(won by default) 1255 Not enough data Information Locater 8.4(won by default) 1099 Not enough data Record Prospect Data 8.6(won by default) 1158 Not enough data Contact Management Not enough data Not enough data Insights Notes 9.0(won by default) 1346 Not enough data Daily Summary 8.7(won by default) 1186 Not enough data Automated Voicemails Feature Not Available Not enough data Automated Emails Feature Not Available Not enough data Sorts Prospects 8.4(won by default) 1090 Not enough data Automated Note Taking 7.6(won by default) 68 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) 7.7 1,027 7.8 12 Agentic AI - Sales Enablement Autonomous Task Execution 6.9(won by 0.8) 61 6.1 6 Natural Language Interaction 6.9(won by 0.8) 60 6.1 6 Proactive Assistance 6.8(won by 0.7) 59 6.1 6 Content Management Content Import 8.4(won by 0.2) 804 8.2 10 Content Creation Feature Not Available 8.0(won by default) 10 Templates Feature Not Available 8.0(won by default) 10 Advanced Search 8.2 813 8.8(won by 0.6) 10 Content Library 8.3(won by 0.1) 799 8.2 10 Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting 8.4 884 9.0(won by 0.6) 10 Alerts 8.4(won by 0.1) 883 8.3 10 Account-Based Engagement 8.4(won by 0.1) 826 8.3 10 Content Utilization 8.3(tied score) 800 8.3(tied score) 10 Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Training 7.5(won by default) 38 Not enough data Sales Coaching 7.4(won by default) 38 Not enough data Sales Onboarding 7.7(won by default) 39 Not enough data Revenue Enablement - Sales Enablement Cross-Functional Alignment 7.3(won by default) 38 Not enough data AI and Automation 7.1(won by default) 39 Not enough data End-to-End Customer Journey Insights 7.4(won by default) 38 Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Relationship Management - Insurance CRM Renewal Management Not enough data Not enough data Client Communication Tools Not enough data Not enough data Lead Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Winbacks Not enough data Not enough data Communication History Not enough data Not enough data Activity Management Not enough data Not enough data Reputation Management Not enough data Not enough data Template Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Email Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Insurance Management Not enough data Not enough data Follow up Automation - Insurance CRM Automated Follow-Ups Not enough data Not enough data Marketing Campaigns Not enough data Not enough data Document Management - Insurance CRM Documentation handling Not enough data Not enough data Integrations & Reports - Insurance CRM Integrations Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Additional Functionality Sales Reports Not enough data Not enough data Customer Database Not enough data Not enough data Email Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Forecasting Not enough data Not enough data Generative AI Not enough data Not enough data Marketing Automation Not enough data Not enough data For Insurance Industry Not enough data Not enough data AI Copilot Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Capture Not enough data Not enough data AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AI Agents Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Reviews Reviewers' Company Size [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Small-Business(50 or fewer emp.) 60.8% Mid-Market(51-1000 emp.) 35.2% Enterprise(\> 1000 emp.) 4.0% [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Small-Business(50 or fewer emp.) 61.6% Mid-Market(51-1000 emp.) 32.4% Enterprise(\> 1000 emp.) 6.0% Small-Business (50 or fewer emp.) 60.8% 61.6% Mid-Market (51-1000 emp.) 35.2% 32.4% Enterprise (\> 1000 emp.) 4.0% 6.0% Reviewers' Industry [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Computer Software 15.9% Information Technology and Services 12.2% Marketing and Advertising 9.9% Financial Services 4.3% Education Management 3.2% Other 54.5% [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Information Technology and Services 16.1% Computer Software 10.0% Marketing and Advertising 8.9% Financial Services 3.5% Real Estate 3.5% Other 58.0% Alternatives **HubSpot Sales Hub Alternatives** ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") [ Agentforce Sales ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/2d02119c72d837152a0d46213a959f70/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) **Zoho CRM Alternatives** ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") [ Agentforce Sales ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell") [ Nutshell ](/products/nutshell/reviews) ### Spotlight Categories - [Virtual Data Room 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