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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (69.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial
HubSpot Sales Hub
Star Rating
(13,383)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansVisitor Queue
Star Rating
(397)4.3 out of 5
Market Segments
Small-Business (69.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in its comprehensive CRM capabilities, with features like email tracking and pipeline management, earning it a solid score of 8.6 for meeting requirements, while Visitor Queue, although effective, scores slightly lower at 8.3.
- Reviewers mention that Visitor Queue offers superior ease of setup, scoring 9.3 compared to HubSpot's 8.3, making it a preferred choice for small businesses looking for quick implementation.
- G2 users highlight that HubSpot Sales Hub has a robust support system, scoring 8.6 for quality of support, but Visitor Queue edges out with a score of 8.7, indicating slightly better user satisfaction in support responsiveness.
- Users on G2 report that Visitor Queue shines in cross-system integration, achieving a score of 6.4, while HubSpot Sales Hub lags behind at 5.5, suggesting that Visitor Queue may offer more seamless connectivity with other tools.
- Reviewers mention that HubSpot Sales Hub is particularly strong in its product direction, with an 8.7 score, indicating a positive outlook for future updates, whereas Visitor Queue's score of 8.2 suggests it may not be evolving as rapidly.
- Users say that while both products cater well to small businesses, with HubSpot Sales Hub receiving 60.9% of reviews from this segment and Visitor Queue 69.0%, the latter may have a more tailored approach for smaller teams looking for simplicity and efficiency.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Visitor Queue
14-Day Free Trial
Free Trial
Unlimited Access
- All features included.
- Unlimited key contact records.
- Unlimited websites.
Free Trial
HubSpot Sales Hub
Free Trial is available
Visitor Queue
Free Trial is available
Ratings
Meets Requirements
8.6
9,750
8.3
320
Ease of Use
8.7
10,636
8.9
326
Ease of Setup
8.3
4,614
9.3
210
Ease of Admin
8.6
3,112
9.3
169
Quality of Support
8.6
8,778
8.7
262
Has the product been a good partner in doing business?
8.7
3,066
9.0
158
Product Direction (% positive)
8.7
9,330
8.2
315
Features by Category
Sales Force Automation
8.7
6033
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
5885
|
Verified
Not enough data
8.5
6077
|
Verified
Not enough data
7.8
4183
|
Verified
Not enough data
8.5
5044
|
Verified
Not enough data
7.8
3240
|
Verified
Not enough data
7.8
3145
|
Verified
Not enough data
8.2
2438
Not enough data
Marketing Automation
8.7
5367
|
Verified
Not enough data
8.5
5034
|
Verified
Not enough data
8.7
5176
|
Verified
Not enough data
8.1
4425
|
Verified
Not enough data
Customer Support
8.3
3618
|
Verified
Not enough data
8.2
2448
Not enough data
8.4
3281
|
Verified
Not enough data
8.0
3263
|
Verified
Not enough data
8.3
3495
|
Verified
Not enough data
Reporting & Analytics
8.2
5742
|
Verified
Not enough data
8.4
6095
|
Verified
Not enough data
7.9
4269
|
Verified
Not enough data
Mobile & Social
8.0
3791
|
Verified
Not enough data
8.1
2442
|
Verified
Not enough data
7.7
4111
|
Verified
Not enough data
Platform
8.1
2899
|
Verified
Not enough data
8.3
2515
|
Verified
Not enough data
8.5
2971
|
Verified
Not enough data
8.1
2274
|
Verified
Not enough data
7.5
1968
Not enough data
8.0
2568
|
Verified
Not enough data
8.6
2971
|
Verified
Not enough data
8.0
1657
Not enough data
Integration
8.4
2258
|
Verified
Not enough data
8.2
2362
|
Verified
Not enough data
8.1
2221
|
Verified
Not enough data
Generative AI
7.4
667
Not enough data
Agentic AI - CRM
7.1
206
Not enough data
7.1
204
Not enough data
7.3
202
Not enough data
7.1
205
Not enough data
7.0
204
Not enough data
7.0
204
Not enough data
7.1
204
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
622
Not enough data
8.8
650
Not enough data
8.9
657
Not enough data
Organization
9.0
679
Not enough data
8.8
665
Not enough data
8.6
603
Not enough data
Performance Analysis
8.3
557
Not enough data
8.8
666
Not enough data
Sales Analysis
8.5
561
Not enough data
8.7
617
Not enough data
Generative AI
8.1
156
Not enough data
8.3
156
Not enough data
Agentic AI - AI Sales Assistant
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Not enough data
Integrated Workflows
8.8
1626
Not enough data
9.0
1671
Not enough data
8.3
1434
Not enough data
8.2
1334
Not enough data
8.8
1516
Not enough data
8.7
1379
Not enough data
8.6
1301
Not enough data
Repeatability and Reportability
8.6
1475
Not enough data
8.7
1543
Not enough data
8.6
1515
Not enough data
8.1
1391
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1241
Not enough data
8.1
1208
Not enough data
8.2
1200
Not enough data
7.8
1080
Not enough data
7.7
1026
Not enough data
Generative AI
7.3
490
Not enough data
Agentic AI - Sales Engagement
7.0
175
Not enough data
7.2
176
Not enough data
7.2
177
Not enough data
7.3
176
Not enough data
7.1
177
Not enough data
7.2
177
Not enough data
7.1
178
Not enough data
Call Analytics
8.2
299
Not enough data
7.9
267
Not enough data
8.0
276
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
241
Not enough data
7.7
251
Not enough data
Generative AI
7.6
110
Not enough data
Agentic AI - Conversation Intelligence
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Not enough data
Responses
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Not enough data
Automation - AI Agents
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
Platform
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Not enough data
Autonomy - AI Agents
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
Generative AI
8.8
7
Not enough data
8.8
7
Not enough data
Integrations
8.3
521
Not enough data
9.0
717
Not enough data
8.3
586
Not enough data
8.4
575
Not enough data
7.7
486
Not enough data
Branding & Customizatio
8.6
626
Not enough data
8.7
646
Not enough data
8.4
568
Not enough data
Automatic Rules & Configurations
8.7
620
Not enough data
8.9
629
Not enough data
8.5
586
Not enough data
Agentic AI - Business Scheduling
7.6
45
Not enough data
7.6
45
Not enough data
Agentic AI - Lead Mining
Not enough data
5.4
9
Not enough data
5.0
9
Agentic AI - Visitor Identification
5.7
16
6.4
24
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.6
77
Not enough data
6.8
77
Not enough data
6.6
77
Not enough data
Incentives
7.9
767
Not enough data
8.1
844
|
Verified
Not enough data
7.6
715
|
Verified
Not enough data
8.3
940
Not enough data
Personalization
8.4
965
Not enough data
8.5
1095
|
Verified
Not enough data
8.8
1193
|
Verified
Not enough data
8.5
985
|
Verified
Not enough data
Administrative
8.6
1019
|
Verified
Not enough data
8.4
899
|
Verified
Not enough data
8.3
855
Not enough data
Agentic AI - Email Tracking
6.9
114
Not enough data
6.8
114
Not enough data
6.9
114
Not enough data
6.9
114
Not enough data
6.9
113
Not enough data
6.8
114
Not enough data
6.9
115
Not enough data
Analytics
8.7
2088
Not enough data
8.8
2077
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2129
Not enough data
8.9
2128
Not enough data
8.8
2221
Not enough data
Feature Not Available
Not enough data
8.9
2201
Not enough data
Generative AI
7.5
481
Not enough data
Agentic AI - Sales Analytics
6.9
100
Not enough data
7.1
99
Not enough data
7.2
97
Not enough data
7.3
99
Not enough data
7.1
98
Not enough data
Data Sourcing
8.3
1349
Not enough data
8.4
1418
Not enough data
8.2
1286
Not enough data
8.6
1536
Not enough data
8.4
1380
Not enough data
Predictive Analytics
8.1
1337
Not enough data
8.2
1297
Not enough data
7.7
1124
Not enough data
7.9
1256
Not enough data
Sales Management
8.7
1545
Not enough data
7.9
1238
Not enough data
8.4
1400
Not enough data
8.9
1610
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1191
Not enough data
8.1
983
Not enough data
8.6
1150
Not enough data
8.7
1182
Not enough data
7.9
70
Not enough data
Contacts
8.7
1257
Not enough data
8.4
1099
Not enough data
8.6
1159
Not enough data
Insights
9.0
1346
Not enough data
8.7
1187
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1091
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Not enough data
Analytics
8.4
881
Not enough data
8.4
882
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.4
38
Not enough data
7.3
37
Not enough data
7.7
39
Not enough data
Revenue Enablement - Sales Enablement
7.2
37
Not enough data
7.1
37
Not enough data
7.4
38
Not enough data
Agentic AI - Marketing Account Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
8.1
50
Not enough data
8.0
51
Not enough data
7.6
49
Lead Management
Not enough data
7.0
44
Not enough data
Feature Not Available
Not enough data
7.9
52
Marketing Campaigns
Not enough data
6.5
45
Not enough data
Feature Not Available
Not enough data
6.4
45
Not enough data
6.7
45
Not enough data
6.5
42
Data Availability - Marketing Account Intelligence
Not enough data
7.4
16
Data Accuracy - Marketing Account Intelligence
Not enough data
7.4
16
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
7.3
57
Not enough data
8.1
65
Not enough data
7.9
63
Not enough data
8.2
62
Not enough data
6.9
53
Not enough data
6.5
51
Campaign Activity
Not enough data
7.9
59
Not enough data
8.2
67
Not enough data
7.1
56
Not enough data
7.7
57
Not enough data
7.3
57
Not enough data
7.4
56
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Visitor Queue are categorized as Visitor Identification
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Visitor Queue is categorized as Marketing Account Intelligence, Marketing Analytics, Lead Mining, and Personalization
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Visitor Queue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Information Technology and Services
17.6%
Marketing and Advertising
16.3%
Computer Software
15.8%
Computer & Network Security
3.4%
Electrical/Electronic Manufacturing
2.8%
Other
44.2%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
FAQ 1
1 Comment
Official Response from Visitor Queue
Absolutely. On monthly plans, you can upgrade or downgrade at a prorated amount at any time. Changing your plan can be done right within your dashboard and...Read more
FAQ 4
1 Comment
Official Response from Visitor Queue
Like any information system, our data cannot always be 100% accurate. We do however guarantee that 98.5% of the data we display is accurate and up-to-date....Read more
FAQ 3
1 Comment
Official Response from Visitor Queue
You can’t know the exact name of the person that visited your website due to the fact there is simply no database or tracking mechanism out there that would...Read more
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