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Compare HubSpot Sales Hub and UserGems 
Featured Products
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (77.2% of reviews)
Entry-Level Pricing
$0.00
No pricing available
HubSpot Sales Hub
Star Rating
(13,460)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansUserGems
Star Rating
(145)4.7 out of 5
Market Segments
Mid-Market (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UserGemsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates emails and tasks, which helps them stay organized and saves time in managing sales activities.
- Users say that UserGems stands out for its data enrichment features, which automatically update CRM information. This functionality frees up sales reps to focus more on engaging with prospects rather than spending time on research, making it a valuable tool for enhancing productivity.
- Reviewers mention that HubSpot Sales Hub is particularly user-friendly, with an intuitive interface that makes it easy to navigate. Users have highlighted how simple it is to access customer information, which contributes to a smoother sales process.
- According to verified reviews, UserGems provides valuable insights into customer behavior, enabling users to make informed, data-driven decisions. This capability is especially beneficial for companies looking to implement targeted strategies for growth.
- G2 reviewers note that while HubSpot Sales Hub has a larger market presence and a wealth of user feedback, UserGems has garnered high satisfaction ratings, particularly in areas like support quality and product direction, indicating a strong commitment to user needs.
- Users highlight that both products have their strengths, with HubSpot Sales Hub being favored for its comprehensive automation and ease of use, while UserGems is praised for its effective data management and insights, making each suitable for different business needs.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
UserGems
No pricing availableFree Trial
HubSpot Sales Hub
Free Trial is available
UserGems
No trial information availableRatings
Meets Requirements
8.6
9,814
9.3
103
Ease of Use
8.7
10,700
9.2
111
Ease of Setup
8.4
4,674
8.9
35
Ease of Admin
8.6
3,138
8.8
20
Quality of Support
8.6
8,837
9.3
84
Has the product been a good partner in doing business?
8.7
3,090
9.5
20
Product Direction (% positive)
8.7
9,394
8.4
94
Features by Category
Sales Force Automation
8.7
6069
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
5924
|
Verified
Not enough data
8.5
6109
|
Verified
Not enough data
7.8
4200
|
Verified
Not enough data
8.5
5064
|
Verified
Not enough data
7.8
3257
|
Verified
Not enough data
7.8
3162
|
Verified
Not enough data
8.2
2456
Not enough data
Marketing Automation
8.7
5388
|
Verified
Not enough data
8.5
5052
|
Verified
Not enough data
8.7
5204
|
Verified
Not enough data
8.1
4440
|
Verified
Not enough data
Customer Support
8.3
3635
|
Verified
Not enough data
8.1
2463
Not enough data
8.4
3298
|
Verified
Not enough data
8.0
3278
|
Verified
Not enough data
8.2
3511
|
Verified
Not enough data
Reporting & Analytics
8.2
5777
|
Verified
Not enough data
8.4
6116
|
Verified
Not enough data
7.9
4288
|
Verified
Not enough data
Mobile & Social
8.0
3808
|
Verified
Not enough data
8.1
2458
|
Verified
Not enough data
7.7
4126
|
Verified
Not enough data
Platform
8.1
2911
|
Verified
Not enough data
8.3
2536
|
Verified
Not enough data
8.5
2980
|
Verified
Not enough data
8.1
2281
|
Verified
Not enough data
7.5
1975
Not enough data
8.0
2576
|
Verified
Not enough data
8.6
2980
|
Verified
Not enough data
8.0
1665
Not enough data
Integration
8.4
2264
|
Verified
Not enough data
8.2
2369
|
Verified
Not enough data
8.1
2227
|
Verified
Not enough data
Generative AI
7.4
678
Not enough data
Agentic AI - CRM
7.2
216
Not enough data
7.1
213
Not enough data
7.3
212
Not enough data
7.1
214
Not enough data
7.0
213
Not enough data
7.1
213
Not enough data
7.2
213
Not enough data
Data Availability
Not enough data
8.6
70
Not enough data
8.8
68
Not enough data
8.5
65
|
Verified
Not enough data
8.3
19
Data Accuracy
Not enough data
8.5
72
Not enough data
8.5
69
Not enough data
8.9
19
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
35
Not enough data
9.0
37
|
Verified
Not enough data
9.1
39
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
35
Features
Not enough data
9.0
63
Not enough data
9.0
69
Not enough data
8.7
62
|
Verified
Not enough data
8.8
60
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.8
60
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
57
|
Verified
Not enough data
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
527
Not enough data
8.6
624
Not enough data
8.8
651
Not enough data
8.9
658
Not enough data
Organization
9.0
680
Not enough data
8.8
666
Not enough data
8.7
604
Not enough data
Performance Analysis
8.3
558
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
619
Not enough data
Generative AI
8.2
157
Not enough data
8.3
157
Not enough data
Agentic AI - AI Sales Assistant
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
Integrated Workflows
8.8
1634
Not enough data
9.0
1681
Not enough data
8.3
1439
Not enough data
8.2
1338
Not enough data
8.8
1525
Not enough data
8.7
1386
Not enough data
8.5
1305
Not enough data
Repeatability and Reportability
8.6
1479
Not enough data
8.7
1549
Not enough data
8.6
1519
Not enough data
8.1
1395
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1246
Not enough data
8.1
1213
Not enough data
8.1
1204
Not enough data
7.8
1084
Not enough data
7.7
1031
Not enough data
Generative AI
7.3
495
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Lead Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Integrations
8.3
524
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
489
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
571
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.8
772
Not enough data
8.1
849
|
Verified
Not enough data
7.5
720
|
Verified
Not enough data
8.3
945
Not enough data
Personalization
8.4
970
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1198
|
Verified
Not enough data
8.5
990
|
Verified
Not enough data
Administrative
8.6
1024
|
Verified
Not enough data
8.4
904
|
Verified
Not enough data
8.3
859
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2095
Not enough data
8.8
2083
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2135
Not enough data
8.9
2134
Not enough data
8.8
2229
Not enough data
Feature Not Available
Not enough data
8.9
2207
Not enough data
Generative AI
7.5
486
Not enough data
Agentic AI - Sales Analytics
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Not enough data
Data Sourcing
8.3
1356
Not enough data
8.4
1426
Not enough data
8.2
1294
Not enough data
8.6
1546
Not enough data
8.4
1389
Not enough data
Predictive Analytics
8.1
1348
Not enough data
8.2
1306
Not enough data
7.8
1134
Not enough data
7.9
1265
Not enough data
Sales Management
8.7
1555
Not enough data
7.9
1247
Not enough data
8.4
1410
Not enough data
8.9
1621
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1193
Not enough data
8.1
985
Not enough data
8.6
1153
Not enough data
8.7
1184
Not enough data
7.9
71
Not enough data
Contacts
8.7
1259
Not enough data
8.4
1101
Not enough data
8.6
1161
Not enough data
Insights
9.1
1348
Not enough data
8.7
1189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1093
Not enough data
7.6
67
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Not enough data
Analytics
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Not enough data
Agentic AI - Marketing Account Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability - Marketing Account Intelligence
Not enough data
Not enough data
Data Accuracy - Marketing Account Intelligence
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and UserGems are categorized as AI Sales Assistant
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
UserGems is categorized as Marketing Account Intelligence, Lead Intelligence, and Sales Intelligence
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserGems
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Computer Software
64.1%
Information Technology and Services
10.3%
Computer & Network Security
4.1%
Construction
2.8%
Printing
2.1%
Other
16.6%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
UserGems has no discussions with answers
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