Link copied to clipboard # HubSpot Sales Hub vs SuiteCRM Comparison - What are their main differences? Share [ Export ](/compare/hubspot-sales-hub/suitecrm/export.csv) HubSpot Sales HubSuiteCRM[+ Add Product](#) Pricing **HubSpot Sales Hub** Free Trial **$0.00** · Free HubSpot CRM **SuiteCRM** No pricing available **Pricing Insights** from reviews Time to Implement **HubSpot Sales Hub** 2 months Based on 2018 responses **SuiteCRM** 2 months Based on 21 responses Return on Investment **HubSpot Sales Hub** 11 months Based on 1658 responses **SuiteCRM** 6 months5 months sooner Based on 17 responses Perceived Cost **HubSpot Sales Hub** $$$$$ **SuiteCRM** $$$$$ Average Discount **HubSpot Sales Hub** 16% **SuiteCRM** 16% ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") ![SuiteCRM](https://images.g2crowd.com/uploads/product/hd_favicon/56c48d82e75c29f8aeb379bec03194d4/suitecrm.png "SuiteCRM") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **HubSpot Sales Hub** [ Ease of Use (1430) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1250020&qs=pros-and-cons#reviews)[ Features (831) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253932&qs=pros-and-cons#reviews)[ Missing Features (500) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1252638&qs=pros-and-cons#reviews)[ Limited Features (472) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253709&qs=pros-and-cons#reviews) **SuiteCRM** [ Customizability (3) ](https://www.g2.com/products/suitecrm/reviews?filters%5Bsentiment_snippet%5D=2344991&qs=pros-and-cons#reviews)[ Ease of Use (3) ](https://www.g2.com/products/suitecrm/reviews?filters%5Bsentiment_snippet%5D=1920783&qs=pros-and-cons#reviews)[ Poor Design (3) ](https://www.g2.com/products/suitecrm/reviews?filters%5Bsentiment_snippet%5D=2345097&qs=pros-and-cons#reviews)[ Integration Issues (2) ](https://www.g2.com/products/suitecrm/reviews?filters%5Bsentiment_snippet%5D=2345104&qs=pros-and-cons#reviews) Integrations **HubSpot Sales Hub** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5fef15936627dac55873302a7b11add3/absorb-software-absorb-lms.png "Product Avatar Image") Absorb LMS ](https://www.g2.com/products/absorb-software-absorb-lms/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ View all ](https://www.g2.com/products/hubspot-sales-hub/integrations) **SuiteCRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ View all ](https://www.g2.com/products/suitecrm/integrations) Screenshots **HubSpot Sales Hub** ![HubSpot Sales Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1478161/conversation-intelligence-en.png) **SuiteCRM** ![SuiteCRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/55309/expirable-direct-uploads_2Fd5b9d8c5-4b7a-4431-b530-69a86d841694_2FCRM_Homepage.jpg) **Ratings** from reviews Meets Requirements **HubSpot Sales Hub** 8.6 8.610,173 **SuiteCRM** 8.6 8.684 Ease of Use **HubSpot Sales Hub** 8.7 8.711,361 **SuiteCRM** 7.9 7.984 Ease of Setup **HubSpot Sales Hub** 8.3 8.35,317 **SuiteCRM** 8.2 8.243 Ease of Admin **HubSpot Sales Hub** 8.5 8.53,221 **SuiteCRM** 8.1 8.136 Quality of Support **HubSpot Sales Hub** 8.6 8.69,164 **SuiteCRM** 7.9 7.977 Has the product been a good partner in doing business? **HubSpot Sales Hub** 8.7 8.73,171 **SuiteCRM** 8.8 8.835 Product Direction (% positive) **HubSpot Sales Hub** 8.7 8.79,698 **SuiteCRM** 8.6 8.681 **Features** ratings from reviews CRM 8.4 8,049 8.2 84 Email Tracking 7.8 2,528 Not enough data Outbound Call Tracking 8.3 1,508 Not enough data Sales Analytics 8.0 1,870 Not enough data Sales Enablement 7.7 1,027 Not enough data Sales Performance Management 8.0 1,391 Not enough data Visitor Identification 6.1 17 Not enough data AI Agents For Business Operations 8.4 11 Not enough data Conversation Intelligence 7.6 386 Not enough data Sales Engagement 8.0 1,906 Not enough data Business Scheduling 8.4 771 Not enough data AI Sales Assistant 8.4 840 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 60.5% Mid-Market(51-1000 emp.) 35.5% Enterprise(\> 1000 emp.) 4.0% Small-Business(50 or fewer emp.) 60.5% Mid-Market(51-1000 emp.) 35.5% Enterprise(\> 1000 emp.) 4.0% Small-Business(50 or fewer emp.) 63.5% Mid-Market(51-1000 emp.) 27.1% Enterprise(\> 1000 emp.) 9.4% Small-Business(50 or fewer emp.) 63.5% Mid-Market(51-1000 emp.) 27.1% Enterprise(\> 1000 emp.) 9.4% **Reviewers' Industry** [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Computer Software 15.7% Information Technology and Services 12.1% Marketing and Advertising 9.8% Financial Services 4.3% Education Management 3.2% Other 54.7% [![SuiteCRM](https://images.g2crowd.com/uploads/product/hd_favicon/56c48d82e75c29f8aeb379bec03194d4/suitecrm.png "SuiteCRM")](https://www.g2.com/products/suitecrm/reviews) SuiteCRM Information Technology and Services 14.9% Computer Software 9.6% Telecommunications 6.4% Accounting 5.3% Internet 5.3% Other 58.5% Alternatives **HubSpot Sales Hub Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) **SuiteCRM Alternatives** ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") [ Microsoft Dynamics 365 Sales ](/products/dynamics-365-sales/reviews) ## HubSpot Sales Hub vs SuiteCRM FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between HubSpot Sales Hub vs SuiteCRM? HubSpot Sales Hub stands out for its higher reviewer satisfaction, more modern interface, and advanced analytics, while SuiteCRM is favored for its customizability and open-source flexibility. | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) | | --- | --- | | 4.4/5 (13,909 reviews) | 4.2/5 (104 reviews) | | Small-Business | Small-Business | | 8.3 | 8.2 | | 8.6 | 7.9 | | Ease of Use (1,216 all-time mentions) | Customizability (3 all-time mentions) | ### How do the pricing models of HubSpot Sales Hub and SuiteCRM compare? HubSpot Sales Hub is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to SuiteCRM. - **HubSpot Sales Hub:** In recent reviews, many small-business users note that while the platform is feature-rich and user-friendly, the cost can increase quickly as teams grow, and advanced features are often locked behind higher pricing tiers. - **SuiteCRM:** Reviewers consistently highlight SuiteCRM's open-source, no-license-cost model as a major advantage, emphasizing its affordability and cost-effectiveness for small businesses and organizations seeking to avoid recurring fees. - **Switching-reason:** Several reviewers mention switching from HubSpot Sales Hub to SuiteCRM or other alternatives due to dissatisfaction with contract terms and the desire for lower-cost, more flexible solutions. ### What are the best alternatives to HubSpot Sales Hub and SuiteCRM? The top three alternatives to HubSpot Sales Hub and SuiteCRM are Pipedrive, Agentforce Sales, and Apollo.io. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | Cost can increase quickly as teams grow | Ease of Use (1,216 all-time mentions) | | [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) | 4.2/5 (104 reviews) | Small-Business | Open-source, no license cost | Customizability (3 all-time mentions) | | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,109 reviews) | Small-Business | — | — | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — | | [Apollo.io](https://www.g2.com/products/apollo-io/reviews) | 4.7/5 (9,780 reviews) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing HubSpot Sales Hub and SuiteCRM? Buyers should prioritize ease of use, customization, automation, reporting, and integration capabilities when comparing HubSpot Sales Hub and SuiteCRM. - **Ease of Use:** HubSpot Sales Hub scores 8.7; SuiteCRM scores 7.9. HubSpot Sales Hub has 1,216 all-time mentions for ease of use, while SuiteCRM has 3. - **Customization:** SuiteCRM is frequently cited for customizability (3 all-time mentions), while HubSpot Sales Hub has 298 all-time mentions for customization. - **Automation:** HubSpot Sales Hub has 453 all-time mentions for automation; SuiteCRM is noted for automation features in recent reviews. - **Reporting:** Reporting is a focus feature for both products, with reviewers noting HubSpot Sales Hub's advanced analytics and SuiteCRM's customizable dashboards. - **Integrations:** HubSpot Sales Hub has 511 all-time mentions for integrations; SuiteCRM is cited for integration capabilities but with fewer mentions and more integration challenges noted. ### What are the pros and cons of HubSpot Sales Hub vs SuiteCRM? HubSpot Sales Hub's headline strength is ease of use and automation, while SuiteCRM's is customizability and cost-effectiveness. - **HubSpot Sales Hub strengths:** Ease of use (1,216 all-time mentions), intuitive interface (538), integrations (511), automation (453), and lead management (571). - **HubSpot Sales Hub trade-offs:** Learning curve (384), complexity (223), and higher costs for advanced features. - **SuiteCRM strengths:** Customizability (3), open-source flexibility, affordability, and easy setup (3). - **SuiteCRM trade-offs:** Dated user interface, integration issues, steeper learning curve for advanced customization, and slower performance with large datasets. ### Is HubSpot Sales Hub or SuiteCRM better for small businesses? SuiteCRM is the stronger fit for small businesses due to its open-source, no-license-cost model and customization flexibility. - **HubSpot Sales Hub:** Small-Business is the largest segment, with reviewers praising its user-friendly interface and automation but noting that costs can escalate as teams grow. - **SuiteCRM:** Small-Business is the largest segment, with reviewers consistently highlighting its affordability, flexibility, and suitability for organizations seeking to avoid recurring fees. ### Which CRM platform has better integrations? HubSpot Sales Hub is favored by reviewers for integrations, with a significantly higher number of integration mentions. - **HubSpot Sales Hub:** Integrations are cited in 511 all-time reviews, with frequent mentions of Google Workspace and WhatsApp integration in recent reviews. - **SuiteCRM:** Reviewers mention integration with Quick CRM and accounting software, but also note integration challenges and fewer integration options compared to HubSpot Sales Hub. ### How do HubSpot Sales Hub and SuiteCRM compare on customer support? HubSpot Sales Hub scores higher on Quality of Support (8.6 vs 7.9), a difference of 0.7 points, indicating a material advantage. - **HubSpot Sales Hub:** Reviewers frequently praise the onboarding team, training resources, and responsive support, with several noting helpful customer support and training as key benefits. - **SuiteCRM:** Reviewers describe support as responsive and helpful, especially for the open-source community, but also note reliance on community forums and less structured onboarding compared to commercial platforms. ### Which is easier to implement, HubSpot Sales Hub or SuiteCRM? HubSpot Sales Hub and SuiteCRM score within 0.1 points on Ease of Setup (8.3 vs 8.2), indicating near parity in implementation experience. - **HubSpot Sales Hub:** Reviewers describe setup as straightforward, with templates and onboarding support making it easy to get started, though some note a learning curve for advanced features. - **SuiteCRM:** Reviewers highlight easy setup for basic use and strong flexibility, but note that advanced customization and onboarding require more technical knowledge and self-guided training. ### Which product has better Reporting? HubSpot Sales Hub is favored for Reporting, with more advanced analytics and higher reviewer satisfaction. - **HubSpot Sales Hub:** Reviewers cite advanced analytics, real-time tracking, and customizable dashboards, with 1,216 all-time mentions for ease of use and frequent praise for reporting features. - **SuiteCRM:** Reviewers note customizable dashboards and reporting, but also mention slower performance and a less modern interface for complex reports.