# HubSpot Sales Hub vs SuiteCRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in user experience, with many praising its intuitive interface and automation features. Users appreciate how it keeps everything related to sales in one place, making it easy to manage leads, deals, and follow-ups efficiently.
- **Users say** SuiteCRM offers high flexibility and cost-effectiveness, particularly for small teams. Reviewers highlight its ability to customize the platform to meet specific needs, which is especially beneficial for niche industries like chemical research and health services.
- **According to verified reviews** , HubSpot Sales Hub stands out for its quick implementation process. New users often mention the intuitive onboarding wizard that helps them get started without a steep learning curve, enhancing their overall satisfaction.
- **Reviewers mention** that SuiteCRM is valuable for lead and opportunity management, helping users keep their sales pipeline organized. Many find it effective for tracking prospects from initial contact through closing, which is crucial for maintaining customer relationships.
- **G2 reviewers highlight** HubSpot Sales Hub's advanced search and filtering capabilities, which allow users to quickly access detailed information about prospects and deal stages. This feature significantly enhances productivity and decision-making for sales teams.
- **Users report** that while SuiteCRM is highly customizable, it may require more technical expertise to fully leverage its capabilities. Some users find that the learning curve can be steeper compared to HubSpot, which may impact day-to-day usability for less tech-savvy team members.



| | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 13,868 | 104 | 
| **Largest Market Segment** | Small-Business (60.8% of reviews) | Small-Business (63.9% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### SuiteCRM

Pros:
- Customizability (3 reviews)
- Ease of Use (3 reviews)

Cons:
- Poor Design (3 reviews)
- Integration Issues (2 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10067 reviews) | 8.6 (84 reviews) | 
  | **Ease of Use** | 8.7 (10959 reviews) | 7.9 (84 reviews) | 
  | **Ease of Setup** | 8.3 (4920 reviews) | 8.2 (43 reviews) | 
  | **Ease of Admin** | 8.6 (3161 reviews) | 8.1 (36 reviews) | 
  | **Quality of Support** | 8.6 (9067 reviews) | 7.9 (77 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3113 reviews) | 8.8 (35 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9612 reviews) | 8.6 (81 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### SuiteCRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7639 |
| **SuiteCRM** | 8.2/10 | 84 |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6171 reviews) ✓ Verified | 9.0 (71 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6051 reviews) ✓ Verified | 8.6 (66 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.6 (6207 reviews) ✓ Verified | 8.5 (69 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.8 (4201 reviews) ✓ Verified | 8.2 (58 reviews) ✓ Verified | 
| **Desktop Integration** | 8.5 (5096 reviews) ✓ Verified | 8.3 (60 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.8 (3263 reviews) ✓ Verified | 8.2 (60 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (3172 reviews) ✓ Verified | 8.4 (61 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (2466 reviews) | 8.3 (60 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Email Marketing** | 8.7 (5428 reviews) ✓ Verified | 8.4 (56 reviews) ✓ Verified | 
| **Campaign Management** | 8.5 (5065 reviews) ✓ Verified | 8.0 (57 reviews) ✓ Verified | 
| **Lead Management** | 8.7 (5267 reviews) ✓ Verified | 8.8 (62 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (4452 reviews) ✓ Verified | Feature Not Available | 

#### Customer Support

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Case Management** | 8.3 (3634 reviews) ✓ Verified | 8.2 (57 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (2466 reviews) | 8.0 (55 reviews) ✓ Verified | 
| **Knowledge Base** | 8.4 (3306 reviews) ✓ Verified | 7.8 (57 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (3283 reviews) ✓ Verified | 7.6 (53 reviews) ✓ Verified | 
| **Support Analytics** | 8.3 (3511 reviews) ✓ Verified | 8.0 (55 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Reporting** | 8.2 (5852 reviews) ✓ Verified | 8.4 (65 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (6164 reviews) ✓ Verified | 8.4 (69 reviews) ✓ Verified | 
| **Forecasting** | 8.0 (4301 reviews) ✓ Verified | 7.9 (59 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3812 reviews) ✓ Verified | Feature Not Available | 
| **Social Network Integration** | 8.1 (2462 reviews) ✓ Verified | 8.1 (48 reviews) | 
| **Mobile User Support** | 7.7 (4133 reviews) ✓ Verified | 8.2 (51 reviews) ✓ Verified | 

#### Platform

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Customization** | 8.0 (2960 reviews) ✓ Verified | 8.6 (40 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (2608 reviews) ✓ Verified | 8.5 (41 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (2987 reviews) ✓ Verified | 8.8 (38 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (2280 reviews) ✓ Verified | 8.4 (34 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.5 (1975 reviews) | 8.4 (34 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (2584 reviews) ✓ Verified | 8.6 (37 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.6 (3032 reviews) ✓ Verified | 8.7 (39 reviews) ✓ Verified | 
| **Output Document Generation** | 8.0 (1667 reviews) | 7.9 (36 reviews) ✓ Verified | 

#### Integration

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2270 reviews) ✓ Verified | 8.4 (36 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (2401 reviews) ✓ Verified | 7.7 (30 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.2 (2251 reviews) ✓ Verified | 7.7 (30 reviews) ✓ Verified | 

#### Generative AI

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (694 reviews) | 7.0 (5 reviews) | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (221 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (215 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (216 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (221 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (218 reviews) | Not enough data | 
| **Decision Making** | 7.2 (216 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **SuiteCRM** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 840 |
| **SuiteCRM** | N/A | N/A |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (526 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (622 reviews) | Not enough data | 
| **Lead Follow-up** | 8.9 (652 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.9 (657 reviews) | Not enough data | 

#### Organization

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (678 reviews) | Not enough data | 
| **Data Entry** | 8.8 (666 reviews) | Not enough data | 
| **Integrations / APIs** | 8.6 (603 reviews) | Not enough data | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Coaching ** | 8.3 (555 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (668 reviews) | Not enough data | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | 8.7 (620 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **AI Text Generation** | 8.1 (156 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (155 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (20 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (20 reviews) | Not enough data | 
| **Decision Making** | 8.3 (20 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1888 |
| **SuiteCRM** | N/A | N/A |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Task Management** | 8.8 (1640 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.0 (1691 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (1440 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.2 (1336 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (1528 reviews) | Not enough data | 
| **Calendar** | 8.7 (1390 reviews) | Not enough data | 
| **Shared Records** | 8.5 (1302 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Content Management** | 8.6 (1478 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (1551 reviews) | Not enough data | 
| **Workflow Performance** | 8.6 (1522 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.1 (1393 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### AI and Automation

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1246 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (1211 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.1 (1203 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.8 (1083 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (1030 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **AI Text Generation** | 7.3 (495 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (181 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (181 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (182 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (181 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (182 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (182 reviews) | Not enough data | 
| **Decision Making** | 7.2 (184 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **SuiteCRM** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.5/10 | 13 |
| **SuiteCRM** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Personalization** | 8.5 (11 reviews) | Not enough data | 
| **Route To Human** | 8.6 (11 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.7 (11 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Sales Follow-Up** | 8.8 (10 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (10 reviews) | Not enough data | 
| **Lead Generation** | 8.8 (10 reviews) | Not enough data | 
| **Document Processing** | 8.5 (10 reviews) | Not enough data | 
| **Feedback Collection** | 8.9 (9 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Conversation Editor** | 8.3 (11 reviews) | Not enough data | 
| **Integration** | 8.3 (11 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.0 (10 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Independent Decision Making** | 7.8 (10 reviews) | Not enough data | 
| **Adaptive Responses** | 8.0 (10 reviews) | Not enough data | 
| **Task Execution** | 8.0 (10 reviews) | Not enough data | 
| **Problem Solving** | 7.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **AI Text Generation** | 9.2 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (11 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **SuiteCRM** | N/A | N/A |

#### Customization

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Multi-page Forms** | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **SuiteCRM** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **SuiteCRM** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **SuiteCRM** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **SuiteCRM** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | Not enough data | 
| **Link Activity** | 8.8 (2082 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (2135 reviews) | Not enough data | 
| **Notifications** | 8.8 (2231 reviews) | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 8.9 (2211 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1862 |
| **SuiteCRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (107 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (105 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (103 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (105 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (104 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Data Sourcing** | 8.3 (1357 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1426 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1290 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1546 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1388 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Lead Scoring** | 8.1 (1346 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1302 reviews) | Not enough data | 
| **Risk Analysis** | 7.8 (1131 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1263 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1553 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1245 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1408 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1622 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1507 |
| **SuiteCRM** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (61 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Record Calls** | 8.6 (1190 reviews) | Not enough data | 
| **Generate Location** | 8.1 (981 reviews) | Not enough data | 
| **Call Types** | 8.6 (1149 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (1180 reviews) | Not enough data | 
| **Auto Dialer** | 7.9 (71 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | Not enough data | 
| **Information Locater** | 8.4 (1099 reviews) | Not enough data | 
| **Record Prospect Data** | 8.6 (1158 reviews) | Not enough data | 

#### Insights

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (1186 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | 
| **Sorts Prospects** | 8.4 (1090 reviews) | Not enough data | 
| **Automated Note Taking** | 7.6 (68 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **SuiteCRM** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Reporting** | 8.4 (883 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **SuiteCRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **SuiteCRM** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to SuiteCRM (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | SuiteCRM | 
|---|---|---|
| **Small-Business** | 60.8% | 63.9% | 
| **Mid-Market** | 35.2% | 26.8% | 
| **Enterprise** | 4.0% | 9.3% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### SuiteCRM

- **Information Technology and Services:** 14.9%
- **Computer Software:** 9.6%
- **Telecommunications:** 6.4%
- **Accounting:** 5.3%
- **Internet:** 5.3%
- **Retail:** 3.2%
- **Management Consulting:** 3.2%
- **Hospital & Health Care:** 3.2%
- **Mental Health Care:** 2.1%
- **Entertainment:** 2.1%
- **Other:** 44.7%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9690 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (846 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

### Alternatives to SuiteCRM

- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3090 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) — 4.1/5 stars (205 reviews)
- [YetiForce CRM](https://www.g2.com/products/yetiforce-yetiforce-crm/reviews) — 4.4/5 stars (52 reviews)
- [EspoCRM](https://www.g2.com/products/espocrm/reviews) — 4.5/5 stars (29 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### SuiteCRM

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-suitecrm)