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Compare HubSpot Sales Hub and Reply 
Featured Products
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0.00
Free
HubSpot Sales Hub
Star Rating
(13,421)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansReply
Star Rating
(1,522)4.6 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Reply. Users appreciate its robust automation features, which help streamline workflows and manage sales activities effectively.
- Users say that HubSpot Sales Hub's implementation process is intuitive, making it easier for teams to onboard quickly. Recent feedback highlights the platform's ability to automate emails and tasks, allowing users to stay organized and focused on their sales goals.
- Reviewers mention that while Reply offers user-friendly features, it falls short in overall performance metrics. Users have noted that although it provides good automation and analysis capabilities, it lacks the comprehensive functionality that HubSpot Sales Hub delivers.
- According to verified reviews, HubSpot Sales Hub shines in its quality of support, with users praising the responsive customer service and helpful resources available. In contrast, while Reply also has a solid support system, it does not match the level of satisfaction reported by HubSpot users.
- G2 reviewers highlight that Reply is particularly appreciated for its email tracking and response management features, which help users keep track of replies within campaigns. However, HubSpot Sales Hub's advanced capabilities in lead qualification and follow-up give it a competitive edge in managing sales pipelines.
- Users report that HubSpot Sales Hub's extensive integration options enhance its usability, allowing for seamless connections with other tools. While Reply offers some integrations, users feel that HubSpot's options provide a more comprehensive solution for their sales needs.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Reply
Free
Free
Discover Reply.io and take it for a spin
- AI Sequence generator
- 200 B2B data search credits
- Jason AI
Free Trial
HubSpot Sales Hub
Free Trial is available
Reply
Free Trial is available
Ratings
Meets Requirements
8.6
9,790
9.0
1,153
Ease of Use
8.7
10,676
8.9
1,180
Ease of Setup
8.4
4,650
8.7
587
Ease of Admin
8.6
3,128
8.8
426
Quality of Support
8.6
8,815
9.3
1,142
Has the product been a good partner in doing business?
8.7
3,081
9.2
426
Product Direction (% positive)
8.7
9,370
9.1
1,090
Features by Category
Sales Force Automation
8.7
6057
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
5915
|
Verified
Not enough data
8.5
6100
|
Verified
Not enough data
7.8
4197
|
Verified
Not enough data
8.5
5061
|
Verified
Not enough data
7.8
3254
|
Verified
Not enough data
7.8
3159
|
Verified
Not enough data
8.2
2453
Not enough data
Marketing Automation
8.7
5385
|
Verified
Not enough data
8.5
5050
|
Verified
Not enough data
8.7
5200
|
Verified
Not enough data
8.1
4438
|
Verified
Not enough data
Customer Support
8.3
3632
|
Verified
Not enough data
8.1
2461
Not enough data
8.4
3294
|
Verified
Not enough data
8.0
3276
|
Verified
Not enough data
8.3
3509
|
Verified
Not enough data
Reporting & Analytics
8.2
5768
|
Verified
Not enough data
8.4
6111
|
Verified
Not enough data
8.0
4284
|
Verified
Not enough data
Mobile & Social
8.0
3803
|
Verified
Not enough data
8.1
2456
|
Verified
Not enough data
7.7
4124
|
Verified
Not enough data
Platform
8.1
2906
|
Verified
Not enough data
8.3
2527
|
Verified
Not enough data
8.5
2978
|
Verified
Not enough data
8.1
2280
|
Verified
Not enough data
7.5
1974
Not enough data
8.0
2573
|
Verified
Not enough data
8.6
2978
|
Verified
Not enough data
8.0
1663
Not enough data
Integration
8.4
2264
|
Verified
Not enough data
8.2
2368
|
Verified
Not enough data
8.1
2227
|
Verified
Not enough data
Generative AI
7.4
677
Not enough data
Agentic AI - CRM
7.1
214
Not enough data
7.2
212
Not enough data
7.3
210
Not enough data
7.1
213
Not enough data
7.0
212
Not enough data
7.1
212
Not enough data
7.2
212
Not enough data
Data Availability
Not enough data
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Data Accuracy
Not enough data
8.2
57
Not enough data
8.3
55
Not enough data
8.3
27
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
61
Not enough data
9.1
64
Not enough data
9.2
65
Not enough data
9.3
65
Not enough data
8.4
58
Not enough data
8.6
60
Features
Not enough data
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.5
52
Not enough data
9.2
55
Not enough data
9.4
56
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
528
8.1
73
8.6
625
8.3
69
8.8
652
9.4
69
8.9
659
8.5
66
Organization
9.0
681
8.4
67
8.8
667
8.8
68
8.7
605
8.7
68
Performance Analysis
8.3
559
8.3
67
8.8
668
8.8
71
Sales Analysis
8.5
563
7.8
65
8.7
620
8.0
65
Generative AI
8.2
158
8.5
42
8.3
158
8.0
41
Agentic AI - AI Sales Assistant
7.9
22
7.8
6
8.1
21
7.5
6
8.1
22
7.5
6
8.1
22
7.8
6
8.2
22
7.8
6
8.2
22
7.8
6
8.4
22
7.8
6
Integrated Workflows
8.8
1633
8.0
437
|
Verified
9.0
1680
9.1
590
|
Verified
8.3
1441
7.4
305
|
Verified
8.2
1340
8.2
386
|
Verified
8.8
1526
8.0
410
|
Verified
8.7
1386
7.9
279
8.6
1307
8.0
275
Repeatability and Reportability
8.6
1481
8.2
396
|
Verified
8.7
1550
8.5
456
|
Verified
8.6
1521
8.5
456
|
Verified
8.1
1397
8.0
374
Feature Not Available
7.2
258
AI and Automation
8.2
1247
8.0
280
8.1
1215
7.8
275
8.2
1206
8.4
303
7.8
1086
7.5
258
7.7
1033
7.9
272
Generative AI
7.4
497
8.1
153
Agentic AI - Sales Engagement
7.0
181
6.9
42
7.2
182
6.5
42
7.2
183
6.8
42
7.3
182
6.7
41
7.2
183
6.6
41
7.2
183
6.6
41
7.2
184
6.6
40
Call Analytics
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Lead Intelligence
Not enough data
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Agentic AI - Lead Intelligence
Not enough data
8.7
9
Integrations
8.3
525
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
579
Not enough data
7.7
490
Not enough data
Branding & Customizatio
8.6
630
Not enough data
8.7
650
Not enough data
8.4
572
Not enough data
Automatic Rules & Configurations
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.7
48
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
81
Not enough data
6.8
81
Not enough data
6.6
81
Not enough data
Incentives
7.9
771
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
969
Not enough data
8.5
1099
|
Verified
Not enough data
8.8
1197
|
Verified
Not enough data
8.5
989
|
Verified
Not enough data
Administrative
8.6
1023
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
859
Not enough data
Agentic AI - Email Tracking
6.9
119
6.4
26
6.9
119
7.0
27
7.0
119
7.0
26
6.9
119
6.7
26
6.9
118
6.5
26
6.8
119
6.7
26
7.0
120
6.4
26
Analytics
8.7
2096
8.6
671
8.8
2084
8.2
486
Feature Not Available
8.1
449
Customizations
8.8
2136
8.7
568
8.9
2135
9.0
662
8.8
2230
8.4
568
Feature Not Available
8.5
543
8.9
2208
8.6
601
Generative AI
7.5
487
7.9
145
Agentic AI - Sales Analytics
7.0
105
Not enough data
7.1
103
Not enough data
7.3
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1354
Not enough data
8.4
1424
Not enough data
8.2
1292
Not enough data
8.6
1543
Not enough data
8.4
1387
Not enough data
Predictive Analytics
8.1
1346
Not enough data
8.2
1304
Not enough data
7.8
1132
Not enough data
7.9
1263
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1408
Not enough data
8.9
1619
Not enough data
Agentic AI - Outbound Call Tracking
7.5
65
Not enough data
7.2
63
Not enough data
Calling
8.6
1195
8.0
58
|
Verified
8.1
987
8.2
61
|
Verified
8.6
1155
7.9
61
|
Verified
8.7
1186
8.4
59
7.9
72
6.4
6
Contacts
8.7
1261
8.9
84
|
Verified
8.4
1103
8.6
64
|
Verified
8.6
1163
8.4
72
|
Verified
Insights
9.0
1350
8.6
69
|
Verified
8.7
1191
8.6
73
|
Verified
Feature Not Available
8.0
54
|
Verified
Feature Not Available
9.1
86
|
Verified
8.4
1095
8.5
68
|
Verified
7.6
68
6.0
5
Agentic AI - Sales Enablement
7.1
65
Not enough data
7.1
64
Not enough data
7.0
63
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
814
Not enough data
8.4
800
Not enough data
Analytics
8.4
884
Not enough data
8.5
885
Not enough data
8.4
829
Not enough data
8.3
803
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Reply are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, and Email Tracking
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Enablement, Sales Analytics, Visitor Identification, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Computer Software
18.2%
Marketing and Advertising
16.3%
Information Technology and Services
11.7%
Financial Services
5.5%
Staffing and Recruiting
5.2%
Other
43.1%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Have you considered implementing the lead scoring and custom size of A/B test group?
2 Comments
TC
......Read more
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 Comments
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
AD
Extracting emails from LinkedInRead more
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