Compare HubSpot Sales Hub and Reply 
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (80.6% of reviews)
Entry-Level Pricing
$0.00
Free
HubSpot Sales Hub
Star Rating
(13,605)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansReply
Star Rating
(1,535)4.6 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Reply. Users appreciate its robust features for managing sales, deals, and leads, with one reviewer highlighting the AI note taker for recording sales calls as a standout feature.
- Users say that HubSpot Sales Hub offers a more comprehensive onboarding experience, making it easier for new users to get started. Reviewers have noted the intuitive setup process and the extensive customization options available, which help tailor the platform to specific business needs.
- According to verified reviews, Reply shines in its ease of use for building outreach sequences, with users praising its smooth operation and efficiency. One user mentioned that it allows for effective prospecting and outbounding, leveraging automation to streamline their go-to-market functions.
- Reviewers mention that while Reply provides a solid level of automation, particularly for LinkedIn outreach, it lacks the depth of features found in HubSpot Sales Hub. Users have expressed a desire for more advanced functionalities that can match the comprehensive capabilities of HubSpot.
- G2 reviewers highlight the quality of support offered by Reply, which received higher ratings in this area compared to HubSpot Sales Hub. Users appreciate the responsive assistance, which can be crucial for teams needing quick resolutions to issues.
- Users report that HubSpot Sales Hub's extensive reporting features are a major advantage, with many finding the insights provided by the platform invaluable for sales forecasting and performance tracking. This level of detail is something that users of Reply feel is lacking in their experience.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Reply
Free
Free
Discover Reply.io and take it for a spin
- AI Sequence generator
- 200 B2B data search credits
- Jason AI
Free Trial
HubSpot Sales Hub
Free Trial is available
Reply
Free Trial is available
Ratings
Meets Requirements
8.6
9,904
9.0
1,165
Ease of Use
8.7
10,793
8.9
1,192
Ease of Setup
8.4
4,759
8.7
600
Ease of Admin
8.6
3,156
8.8
430
Quality of Support
8.6
8,919
9.3
1,154
Has the product been a good partner in doing business?
8.7
3,108
9.2
430
Product Direction (% positive)
8.7
9,480
9.1
1,102
Features by Category
Sales Force Automation
8.7
6106
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
5981
|
Verified
Not enough data
8.6
6150
|
Verified
Not enough data
7.8
4203
|
Verified
Not enough data
8.5
5076
|
Verified
Not enough data
7.8
3259
|
Verified
Not enough data
7.8
3166
|
Verified
Not enough data
8.2
2459
Not enough data
Marketing Automation
8.7
5400
|
Verified
Not enough data
8.5
5058
|
Verified
Not enough data
8.7
5231
|
Verified
Not enough data
8.1
4445
|
Verified
Not enough data
Customer Support
8.3
3633
|
Verified
Not enough data
8.1
2463
Not enough data
8.4
3298
|
Verified
Not enough data
8.0
3279
|
Verified
Not enough data
8.2
3509
|
Verified
Not enough data
Reporting & Analytics
8.2
5803
|
Verified
Not enough data
8.4
6132
|
Verified
Not enough data
8.0
4294
|
Verified
Not enough data
Mobile & Social
8.0
3809
|
Verified
Not enough data
8.1
2460
|
Verified
Not enough data
7.7
4129
|
Verified
Not enough data
Platform
8.1
2925
|
Verified
Not enough data
8.3
2552
|
Verified
Not enough data
8.5
2984
|
Verified
Not enough data
8.1
2282
|
Verified
Not enough data
7.5
1977
Not enough data
8.0
2578
|
Verified
Not enough data
8.6
2988
|
Verified
Not enough data
8.0
1667
Not enough data
Integration
8.4
2264
|
Verified
Not enough data
8.2
2379
|
Verified
Not enough data
8.1
2229
|
Verified
Not enough data
Generative AI
7.4
677
Not enough data
Agentic AI - CRM
7.2
217
Not enough data
7.2
214
Not enough data
7.3
214
Not enough data
7.1
215
Not enough data
7.0
214
Not enough data
7.1
213
Not enough data
7.2
213
Not enough data
Data Availability
Not enough data
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Data Accuracy
Not enough data
8.2
57
Not enough data
8.3
55
Not enough data
8.2
27
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
61
Not enough data
9.1
64
Not enough data
9.2
65
Not enough data
9.3
65
Not enough data
8.4
58
Not enough data
8.6
60
Features
Not enough data
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.4
52
Not enough data
9.2
55
Not enough data
9.4
56
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
528
8.1
73
8.6
624
8.3
69
8.8
652
9.4
69
8.9
660
8.5
66
Organization
9.0
681
8.4
67
8.8
667
8.8
68
8.7
605
8.7
68
Performance Analysis
8.3
558
8.3
67
8.8
669
8.8
71
Sales Analysis
Feature Not Available
7.8
65
8.7
620
8.0
65
Generative AI
8.2
157
8.5
42
8.3
157
8.0
41
Agentic AI - AI Sales Assistant
7.8
21
7.8
6
8.0
20
7.5
6
8.0
21
7.5
6
8.0
21
7.8
6
8.1
21
7.8
6
8.1
21
7.8
6
8.3
21
7.8
6
Integrated Workflows
8.8
1635
8.0
439
|
Verified
9.0
1682
9.1
594
|
Verified
8.3
1440
7.4
305
|
Verified
8.2
1336
8.2
389
|
Verified
8.8
1524
8.0
411
|
Verified
8.7
1387
7.9
279
8.5
1303
8.0
275
Repeatability and Reportability
8.6
1478
8.2
396
|
Verified
8.7
1550
8.5
467
|
Verified
8.6
1521
8.5
460
|
Verified
8.1
1394
8.0
374
Feature Not Available
7.2
258
AI and Automation
8.2
1244
8.0
280
8.1
1211
7.8
275
8.1
1202
8.4
303
7.8
1083
7.5
258
7.7
1030
7.9
272
Generative AI
7.3
494
8.1
154
Agentic AI - Sales Engagement
7.0
180
6.9
43
7.1
180
6.5
42
7.1
181
6.8
42
7.3
180
6.7
41
7.1
181
6.7
42
7.2
181
6.6
41
7.1
183
6.6
40
Call Analytics
8.2
303
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.6
26
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Lead Intelligence
Not enough data
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Agentic AI - Lead Intelligence
Not enough data
8.7
9
Integrations
8.3
524
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
578
Not enough data
7.7
489
Not enough data
Branding & Customizatio
8.6
630
Not enough data
8.7
650
Not enough data
8.4
571
Not enough data
Automatic Rules & Configurations
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.8
771
Not enough data
8.1
849
|
Verified
Not enough data
7.5
720
|
Verified
Not enough data
8.3
945
Not enough data
Personalization
8.4
968
Not enough data
8.5
1101
|
Verified
Not enough data
8.8
1200
|
Verified
Not enough data
8.5
992
|
Verified
Not enough data
Administrative
8.6
1023
|
Verified
Not enough data
8.4
904
|
Verified
Not enough data
8.3
858
Not enough data
Agentic AI - Email Tracking
6.9
118
6.4
26
6.9
118
7.0
27
6.9
118
7.0
26
6.9
118
6.7
26
6.9
117
6.5
26
6.8
118
6.7
26
6.9
119
6.4
26
Analytics
8.7
2096
8.6
670
8.8
2083
8.2
486
Feature Not Available
8.1
448
Customizations
8.8
2135
8.7
567
8.9
2135
9.0
661
8.8
2232
8.4
567
Feature Not Available
8.5
542
8.9
2209
8.6
601
Generative AI
7.5
485
7.9
145
Agentic AI - Sales Analytics
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Not enough data
Data Sourcing
8.3
1356
Not enough data
8.4
1426
Not enough data
8.2
1292
Not enough data
8.6
1545
Not enough data
8.4
1389
Not enough data
Predictive Analytics
8.1
1347
Not enough data
8.2
1304
Not enough data
7.8
1133
Not enough data
7.9
1265
Not enough data
Sales Management
8.8
1554
Not enough data
7.9
1246
Not enough data
8.4
1409
Not enough data
8.9
1620
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1192
8.0
58
|
Verified
8.1
984
8.2
61
|
Verified
8.6
1152
7.9
61
|
Verified
8.7
1183
8.4
59
7.9
71
6.4
6
Contacts
8.7
1258
8.9
84
|
Verified
8.4
1100
8.6
64
|
Verified
8.6
1160
8.4
72
|
Verified
Insights
9.0
1347
8.6
69
|
Verified
8.7
1188
8.6
73
|
Verified
Feature Not Available
8.0
54
|
Verified
Feature Not Available
9.1
86
|
Verified
8.4
1092
8.5
68
|
Verified
7.6
67
6.0
5
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Not enough data
Analytics
8.4
885
Not enough data
8.5
885
Not enough data
8.4
828
Not enough data
8.3
802
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.5
40
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.3
40
Not enough data
7.5
40
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Reply are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, and Email Tracking
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Enablement, Sales Analytics, Visitor Identification, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Computer Software
18.2%
Marketing and Advertising
16.4%
Information Technology and Services
11.7%
Financial Services
5.6%
Staffing and Recruiting
5.2%
Other
42.9%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 Comments
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
Have you considered implementing the lead scoring and custom size of A/B test group?
2 Comments
TC
......Read more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
AD
Extracting emails from LinkedInRead more
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