Compare HubSpot Sales Hub and Planhat 
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (61.0% of reviews)
Entry-Level Pricing
$0.00
Custom
HubSpot Sales Hub
Star Rating
(13,756)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansPlanhat
Star Rating
(926)4.5 out of 5
Market Segments
Mid-Market (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Learn more about PlanhatSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in user onboarding, with many users highlighting the intuitive setup process. One user mentioned, "I find it easy to onboard new users with HubSpot Sales Hub," which suggests a smoother transition for teams adopting the platform.
- Users say that HubSpot Sales Hub offers robust customization options, allowing for tailored tracking of unique objects. A reviewer noted, "I definitely like how you can customize unique objects within HubSpot Sales Hub for your own individualized tracking purposes," indicating a strong fit for diverse business needs.
- According to verified reviews, Planhat is recognized for its potential in account management, with users appreciating its ability to store and analyze customer data effectively. One user stated, "Planhat enables me to locate key information very quickly," which highlights its utility for customer success teams.
- Reviewers mention that HubSpot Sales Hub's reporting features are particularly strong, with one user praising the "sales intelligence forecasting" and "reporting features" as the best aspects of the tool. This suggests that users can gain valuable insights to drive their sales strategies.
- Users indicate that while Planhat has room for improvement, it has become integral for some teams, with one user saying, "It has become a key part of how I organize my work." This reflects its growing importance in managing customer relationships, despite its lower overall satisfaction ratings.
- G2 reviewers highlight that HubSpot Sales Hub provides a comprehensive suite for managing sales processes, with features like the AI note taker for recording sales calls. A user mentioned, "I use HubSpot Sales Hub daily for managing my sales, deals, leads," showcasing its effectiveness in daily operations.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Planhat
From Start-up to Enterprise
Custom
Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/
Free Trial
HubSpot Sales Hub
Free Trial is available
Planhat
No trial information availableRatings
Meets Requirements
8.6
9,986
8.6
755
Ease of Use
8.7
10,876
8.3
764
Ease of Setup
8.4
4,834
7.5
520
Ease of Admin
8.6
3,158
8.2
463
Quality of Support
8.6
8,994
9.2
731
Has the product been a good partner in doing business?
8.7
3,110
9.3
460
Product Direction (% positive)
8.7
9,543
9.2
706
Features by Category
Sales Force Automation
8.7
6138
|
Verified
8.4
29
Feature Not Available
7.5
25
8.6
6013
|
Verified
7.5
25
8.6
6172
|
Verified
8.3
29
7.8
4202
|
Verified
6.7
24
8.5
5088
|
Verified
8.7
26
7.8
3262
|
Verified
7.0
23
7.8
3169
|
Verified
6.2
24
8.2
2463
6.5
25
Marketing Automation
8.7
5412
|
Verified
7.4
28
8.5
5059
|
Verified
6.9
27
8.7
5246
|
Verified
5.9
25
8.1
4449
|
Verified
5.3
25
Customer Support
8.3
3634
|
Verified
7.2
27
8.1
2466
7.0
28
8.4
3302
|
Verified
7.4
28
8.0
3281
|
Verified
5.8
24
8.2
3511
|
Verified
6.3
24
Reporting & Analytics
8.2
5825
|
Verified
7.7
30
8.4
6145
|
Verified
7.5
30
8.0
4296
|
Verified
7.0
26
Mobile & Social
8.0
3809
|
Verified
6.2
24
8.1
2462
|
Verified
5.6
23
7.7
4130
|
Verified
5.0
23
Platform
8.1
2948
|
Verified
8.7
51
8.3
2580
|
Verified
8.3
50
8.5
2987
|
Verified
8.6
50
8.1
2283
|
Verified
7.4
47
7.5
1976
5.6
44
8.0
2581
|
Verified
6.7
46
8.6
3010
|
Verified
8.3
48
8.0
1668
7.1
46
Integration
8.4
2267
|
Verified
7.7
40
8.2
2388
|
Verified
7.8
40
8.1
2237
|
Verified
7.4
38
Generative AI
7.4
683
7.0
18
Agentic AI - CRM
7.2
218
6.1
17
7.2
213
6.4
17
7.3
217
6.7
18
7.1
214
5.9
17
7.0
215
6.5
16
7.1
213
6.1
16
7.2
213
6.0
16
Customer Information
Not enough data
8.7
566
|
Verified
Not enough data
8.8
552
|
Verified
Not enough data
8.8
569
|
Verified
Not enough data
8.2
548
|
Verified
Not enough data
8.5
515
|
Verified
Not enough data
8.0
494
|
Verified
Not enough data
7.2
422
|
Verified
Predictions
Not enough data
7.9
501
|
Verified
Not enough data
7.5
435
|
Verified
Not enough data
8.3
496
|
Verified
Not enough data
6.7
350
|
Verified
Platform
Not enough data
8.3
556
|
Verified
Not enough data
8.1
529
|
Verified
Not enough data
8.2
491
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
8.2
523
|
Verified
Not enough data
8.6
532
|
Verified
Not enough data
8.8
513
|
Verified
Not enough data
8.9
475
|
Verified
Not enough data
8.5
524
|
Verified
Not enough data
8.8
523
|
Verified
Generative AI
Not enough data
6.1
170
Not enough data
6.2
174
Agentic AI - Customer Success
Not enough data
6.3
98
Not enough data
6.7
98
Not enough data
6.8
101
Not enough data
6.5
97
Not enough data
6.2
99
Billing and Payments
Not enough data
7.9
80
Not enough data
7.6
68
Not enough data
7.5
74
Revenue Recognition
Not enough data
8.2
97
Not enough data
7.0
69
Not enough data
7.5
74
Revenue Optimization
Not enough data
8.1
103
Not enough data
7.4
78
Not enough data
8.2
106
Not enough data
7.8
92
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
623
Not enough data
8.9
651
Not enough data
8.9
658
Not enough data
Organization
8.9
679
Not enough data
8.8
666
Not enough data
8.6
603
Not enough data
Performance Analysis
8.3
556
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
620
Not enough data
Generative AI
8.1
156
Not enough data
8.3
155
Not enough data
Agentic AI - AI Sales Assistant
7.7
19
Not enough data
8.1
18
Not enough data
8.1
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
Integrated Workflows
8.8
1638
Not enough data
9.0
1687
Not enough data
8.3
1439
Not enough data
8.2
1336
Not enough data
8.8
1526
Not enough data
8.7
1388
Not enough data
8.5
1302
Not enough data
Repeatability and Reportability
8.6
1478
Not enough data
8.7
1550
Not enough data
8.6
1522
Not enough data
8.1
1393
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1246
Not enough data
8.1
1211
Not enough data
8.1
1202
Not enough data
7.8
1083
Not enough data
7.7
1030
Not enough data
Generative AI
7.3
494
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
304
Not enough data
7.9
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Not enough data
Generative AI
7.6
112
Not enough data
Agentic AI - Conversation Intelligence
7.4
25
Not enough data
7.5
26
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
Product Analytics
Not enough data
8.6
81
Not enough data
8.2
81
Not enough data
8.9
77
Not enough data
7.7
66
Not enough data
8.4
79
Not enough data
8.3
67
Not enough data
8.3
75
Not enough data
8.5
81
Agentic AI - Product Analytics
Not enough data
6.5
19
Not enough data
7.0
18
Not enough data
6.2
17
Not enough data
6.6
18
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.3
182
Not enough data
8.4
175
Not enough data
6.4
139
Not enough data
7.3
141
Intelligence
Not enough data
6.3
121
Not enough data
6.5
129
Not enough data
6.5
124
Sales Team
Not enough data
7.7
89
Not enough data
7.3
88
Not enough data
8.0
108
Intelligence
Not enough data
7.6
99
Not enough data
7.4
89
Not enough data
7.2
86
Mapping
Not enough data
6.9
84
Not enough data
8.2
99
Agentic AI - Customer Revenue Optimization
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
6.7
27
Not enough data
7.2
29
Platform Basics
Not enough data
8.0
167
Not enough data
7.9
152
Not enough data
8.2
146
Not enough data
7.7
132
Not enough data
7.8
137
Agentic AI - Customer Journey Mapping
Not enough data
6.4
36
Content
Not enough data
7.2
122
Not enough data
6.8
102
Not enough data
5.7
97
Not enough data
6.2
93
Not enough data
7.1
108
Collaboration
Not enough data
6.5
103
Not enough data
6.3
100
Not enough data
8.0
124
Not enough data
8.0
139
Not enough data
7.3
104
Not enough data
4.7
85
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Onboarding Setup
Not enough data
8.6
252
Not enough data
8.1
256
Not enough data
8.6
258
Project Tracking
Not enough data
8.2
235
Not enough data
7.7
201
Not enough data
8.0
211
Not enough data
8.4
255
Not enough data
7.9
208
Customer Engagement
Not enough data
7.7
229
Not enough data
8.0
224
Not enough data
7.4
213
Not enough data
8.3
229
Not enough data
8.1
233
Integrations
8.3
524
Not enough data
9.0
722
Not enough data
8.3
589
Not enough data
8.4
579
Not enough data
7.7
488
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.9
770
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
967
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
991
|
Verified
Not enough data
Administrative
8.6
1022
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
857
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2098
Not enough data
8.8
2084
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2137
Not enough data
8.9
2136
Not enough data
8.8
2233
Not enough data
Feature Not Available
Not enough data
8.9
2212
Not enough data
Generative AI
7.5
485
Not enough data
Agentic AI - Sales Analytics
6.9
105
Not enough data
7.1
103
Not enough data
7.2
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1357
Not enough data
8.4
1426
Not enough data
8.2
1290
Not enough data
8.6
1545
Not enough data
8.4
1387
Not enough data
Predictive Analytics
8.1
1346
Not enough data
8.2
1302
Not enough data
7.7
1131
Not enough data
7.9
1263
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1407
Not enough data
8.9
1619
Not enough data
Agentic AI - Outbound Call Tracking
7.4
62
Not enough data
7.1
60
Not enough data
Calling
8.6
1192
Not enough data
8.1
983
Not enough data
8.6
1151
Not enough data
8.7
1182
Not enough data
7.9
70
Not enough data
Contacts
8.7
1257
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
6.9
61
Not enough data
6.9
60
Not enough data
6.8
59
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Not enough data
Analytics
8.4
884
Not enough data
8.4
884
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
38
Not enough data
7.4
38
Not enough data
7.7
39
Not enough data
Revenue Enablement - Sales Enablement
7.2
37
Not enough data
7.1
39
Not enough data
7.4
38
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.6
54
Not enough data
7.4
50
Not enough data
7.5
46
Not enough data
7.2
49
Not enough data
7.2
54
Management
Not enough data
8.1
61
Not enough data
8.4
62
Not enough data
7.2
48
Not enough data
8.2
64
Not enough data
8.1
49
Generative AI
Not enough data
6.4
31
Not enough data
6.6
31
Categories
Categories
Shared Categories
HubSpot Sales Hub and Planhat are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Planhat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Computer Software
37.2%
Information Technology and Services
18.6%
Marketing and Advertising
8.1%
Education Management
2.4%
E-Learning
2.2%
Other
31.5%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
What is HubSpot Sales Hub used for?
5 Comments
BL
Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -...Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
How long did it take to implement?
2 Comments
Official Response from Planhat
Comment deleted by user.Read more
It shouldbe good if we can export the changes etc on Playbooks or have a clear idea on NPS score expectations.
1 Comment
Official Response from Planhat
Hi Martha,
Thanks for your question!
We'd love to understand a bit deeper what you are trying to solve so please feel free to reach out to your CSM...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :)
Read more
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