# HubSpot Sales Hub vs Outplay Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. Features like automation for repetitive tasks and a clean interface enhance daily usability.
- **Users say** that Outplay offers a user-friendly experience, particularly highlighting its email campaigns and dialer as standout features. The initial setup is noted as straightforward, with one user praising the support received during the onboarding process.
- **Reviewers mention** that HubSpot Sales Hub's robust integration capabilities, including connections with AI tools like Claude, significantly streamline workflows. This integration allows for quick access to vital information about prospects and deal stages, making it a favorite among users.
- **According to verified reviews** , Outplay's customer support is frequently praised, with users describing the team as one of the best they've worked with. This level of support can be a crucial factor for teams needing assistance during implementation and beyond.
- **G2 reviewers highlight** that HubSpot Sales Hub's extensive feature set, including advanced reporting and task management, provides a competitive edge in sales engagement. Users appreciate the ability to customize business templates and manage leads effectively.
- **Users report** that while Outplay is easy to use and integrates well with other tools, it may not match the depth of features offered by HubSpot Sales Hub. Some users feel that HubSpot's more extensive capabilities can better support complex sales processes.



| | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 13,868 | 275 | 
| **Largest Market Segment** | Small-Business (60.8% of reviews) | Small-Business (62.0% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### Outplay

Pros:
- Features (3 reviews)
- Helpful (3 reviews)

Cons:
- Integration Issues (2 reviews)
- Admin Issues (1 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | Outplay | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10068 reviews) | 8.5 (207 reviews) | 
  | **Ease of Use** | 8.7 (10960 reviews) | 8.7 (206 reviews) | 
  | **Ease of Setup** | 8.3 (4921 reviews) | 8.5 (86 reviews) | 
  | **Ease of Admin** | 8.6 (3161 reviews) | 8.9 (83 reviews) | 
  | **Quality of Support** | 8.6 (9068 reviews) | 9.0 (203 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3113 reviews) | 9.0 (84 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9613 reviews) | 9.3 (190 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### Outplay

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7639 |
| **Outplay** | N/A | N/A |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6172 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6052 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.6 (6208 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.8 (4202 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.5 (5097 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.8 (3264 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 7.8 (3173 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.2 (2467 reviews) | Not enough data | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Email Marketing** | 8.7 (5429 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.5 (5066 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.7 (5268 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 8.1 (4453 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Case Management** | 8.3 (3635 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (2467 reviews) | Not enough data | 
| **Knowledge Base** | 8.4 (3307 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (3284 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.3 (3512 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Reporting** | 8.2 (5853 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.4 (6165 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.0 (4302 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3813 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 8.1 (2463 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (4134 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Customization** | 8.0 (2960 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.3 (2608 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.5 (2987 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.1 (2280 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.5 (1975 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (2584 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.6 (3032 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (1667 reviews) | Not enough data | 

#### Integration

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2270 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.2 (2401 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.2 (2251 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **AI Text Generation** | 7.4 (695 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (222 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (216 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (225 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (217 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (222 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (219 reviews) | Not enough data | 
| **Decision Making** | 7.2 (217 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Outplay** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.5/10 | 840 |
| **Outplay** | N/A | N/A |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (527 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (623 reviews) | Not enough data | 
| **Lead Follow-up** | 8.9 (653 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.9 (658 reviews) | Not enough data | 

#### Organization

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (679 reviews) | Not enough data | 
| **Data Entry** | 8.8 (667 reviews) | Not enough data | 
| **Integrations / APIs** | 8.6 (604 reviews) | Not enough data | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Coaching ** | 8.3 (556 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (669 reviews) | Not enough data | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | 8.7 (621 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **AI Text Generation** | 8.2 (157 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (156 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (21 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (21 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (21 reviews) | Not enough data | 
| **Decision Making** | 8.3 (21 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1888 |
| **Outplay** | 8.1/10 | 155 |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Task Management** | 8.8 (1640 reviews) | 8.9 (135 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 9.0 (1691 reviews) | 9.1 (148 reviews) ✓ Verified | 
| **Calls and Voice** | 8.3 (1440 reviews) | 8.3 (112 reviews) ✓ Verified | 
| **Other Outreach Options ** | 8.2 (1336 reviews) | 8.4 (121 reviews) ✓ Verified | 
| **CRM Integration** | 8.8 (1528 reviews) | 8.1 (120 reviews) ✓ Verified | 
| **Calendar** | 8.7 (1390 reviews) | 8.4 (93 reviews) | 
| **Shared Records** | 8.5 (1302 reviews) | 8.2 (81 reviews) | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Content Management** | 8.6 (1478 reviews) | 8.2 (95 reviews) ✓ Verified | 
| **Workflow Management** | 8.7 (1551 reviews) | 8.6 (122 reviews) ✓ Verified | 
| **Workflow Performance** | 8.6 (1522 reviews) | 8.5 (123 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.1 (1393 reviews) | Feature Not Available | 
| **Gamification** | Feature Not Available | 7.6 (62 reviews) | 

#### AI and Automation

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1246 reviews) | 8.0 (92 reviews) | 
| **Lead Scoring** | 8.1 (1211 reviews) | 7.9 (77 reviews) | 
| **Best Time of Day Scheduling** | 8.1 (1203 reviews) | 8.0 (88 reviews) | 
| **Buyer Intelligence** | 7.8 (1083 reviews) | 7.5 (68 reviews) | 
| **Machine Learning** | 7.7 (1030 reviews) | 7.4 (64 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **AI Text Generation** | 7.3 (495 reviews) | 7.1 (14 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (181 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (181 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (182 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (181 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (182 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (182 reviews) | Not enough data | 
| **Decision Making** | 7.2 (184 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **Outplay** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Outplay** | N/A | N/A |

#### Grammar

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | Not enough data | 

#### Formatting

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | Not enough data | 

#### Content 

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | Not enough data | 

#### Product Type

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | 
| **Plugin** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.6/10 | 13 |
| **Outplay** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Personalization** | 8.6 (12 reviews) | Not enough data | 
| **Route To Human** | 8.8 (12 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.9 (12 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Sales Follow-Up** | 8.9 (11 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (11 reviews) | Not enough data | 
| **Lead Generation** | 8.8 (11 reviews) | Not enough data | 
| **Document Processing** | 8.5 (11 reviews) | Not enough data | 
| **Feedback Collection** | 9.0 (10 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Conversation Editor** | 8.3 (12 reviews) | Not enough data | 
| **Integration** | 8.5 (12 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.1 (11 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Independent Decision Making** | 7.9 (11 reviews) | Not enough data | 
| **Adaptive Responses** | 8.0 (11 reviews) | Not enough data | 
| **Task Execution** | 8.0 (11 reviews) | Not enough data | 
| **Problem Solving** | 8.0 (11 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **AI Text Generation** | 9.1 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (12 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **Outplay** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **Outplay** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **Outplay** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **Outplay** | 8.4/10 | 107 |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | 8.4 (100 reviews) | 
| **Link Activity** | 8.8 (2082 reviews) | 8.3 (94 reviews) | 
| **Attachment Activity** | Feature Not Available | 8.1 (77 reviews) | 

#### Customizations

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | 8.7 (83 reviews) | 
| **Email Scheduling** | 8.9 (2135 reviews) | 9.0 (102 reviews) | 
| **Notifications** | 8.8 (2231 reviews) | 8.4 (97 reviews) | 
| **Email Categorization** | Feature Not Available | 8.4 (76 reviews) | 
| **Templates** | 8.9 (2211 reviews) | 8.6 (90 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | 7.0 (11 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1862 |
| **Outplay** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (108 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (106 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (104 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (106 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (105 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Data Sourcing** | 8.3 (1358 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1427 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1291 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1547 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1389 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Lead Scoring** | 8.1 (1347 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1303 reviews) | Not enough data | 
| **Risk Analysis** | 7.8 (1132 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1264 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1554 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1246 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1409 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1623 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1507 |
| **Outplay** | 8.3/10 | 77 |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (61 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Record Calls** | 8.6 (1190 reviews) | 8.9 (58 reviews) ✓ Verified | 
| **Generate Location** | 8.1 (981 reviews) | 7.9 (45 reviews) ✓ Verified | 
| **Call Types** | 8.6 (1149 reviews) | 7.9 (51 reviews) ✓ Verified | 
| **Click-to-Call** | 8.7 (1180 reviews) | 8.8 (58 reviews) ✓ Verified | 
| **Auto Dialer** | 7.9 (71 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | 8.2 (65 reviews) ✓ Verified | 
| **Information Locater** | 8.4 (1099 reviews) | 8.0 (47 reviews) ✓ Verified | 
| **Record Prospect Data** | 8.6 (1158 reviews) | 8.2 (65 reviews) ✓ Verified | 

#### Insights

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | 8.3 (65 reviews) ✓ Verified | 
| **Daily Summary** | 8.7 (1186 reviews) | 8.2 (64 reviews) ✓ Verified | 
| **Automated Voicemails** | Feature Not Available | 7.8 (43 reviews) ✓ Verified | 
| **Automated Emails** | Feature Not Available | 8.9 (69 reviews) ✓ Verified | 
| **Sorts Prospects** | 8.4 (1090 reviews) | 8.0 (60 reviews) ✓ Verified | 
| **Automated Note Taking** | 7.6 (68 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **Outplay** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Reporting** | 8.4 (883 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Outplay** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Outplay** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to HubSpot Sales Hub (9):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to Outplay (1):** [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | Outplay | 
|---|---|---|
| **Small-Business** | 60.8% | 62.0% | 
| **Mid-Market** | 35.2% | 36.5% | 
| **Enterprise** | 4.0% | 1.5% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### Outplay

- **Computer Software:** 29.8%
- **Information Technology and Services:** 15.1%
- **Staffing and Recruiting:** 9.4%
- **Marketing and Advertising:** 9.4%
- **Financial Services:** 5.3%
- **Internet:** 3.8%
- **Computer & Network Security:** 2.3%
- **Telecommunications:** 1.9%
- **Hospital & Health Care:** 1.9%
- **Retail:** 1.5%
- **Other:** 19.6%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9689 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (846 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

### Alternatives to Outplay

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9689 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1545 reviews)
- [Klenty](https://www.g2.com/products/klenty/reviews) — 4.6/5 stars (390 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1458 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [lemlist](https://www.g2.com/products/lemlist/reviews) — 4.6/5 stars (1781 reviews)
- [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4124 reviews)
- [PersistIQ](https://www.g2.com/products/persistiq/reviews) — 4.5/5 stars (325 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### Outplay

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-outplay)