Compare HubSpot Sales Hub and Orum

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At a Glance
HubSpot Sales Hub
HubSpot Sales Hub
Star Rating
(13,644)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Orum
Orum
Star Rating
(785)4.6 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Orum
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Orum. Users appreciate the platform's robust features for managing sales, deals, and leads, with one reviewer highlighting the AI note taker for recording sales calls as a standout feature.
  • Users say that Orum shines in its efficiency as a power dialer, allowing users to make a high volume of calls quickly. Reviewers mention that the filter and dial functions enhance usability, making it easier to connect with prospects and boost productivity.
  • According to verified reviews, HubSpot Sales Hub is praised for its customization options, which allow users to tailor the platform to their specific needs. One user noted the ease of onboarding new team members, thanks to the intuitive setup process and automation features.
  • Reviewers mention that while Orum is easy to set up and use, it may not offer the same level of comprehensive features as HubSpot Sales Hub. Users appreciate the accessibility of Orum's support team, but some feel that HubSpot's extensive reporting capabilities provide a more complete sales management experience.
  • G2 reviewers highlight that HubSpot Sales Hub's reporting features are among the best in the industry, with users noting the effectiveness of its sales intelligence forecasting. This capability is particularly beneficial for teams looking to gain insights into their sales performance.
  • Users report that Orum's focus on dialing efficiency is a major advantage, especially for cold calling. However, some users feel that HubSpot's broader range of tools for managing sales pipelines and forecasting gives it an edge for teams that require more than just a dialing solution.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
Browse all 4 pricing plans
Orum
No pricing available
Free Trial
HubSpot Sales Hub
Free Trial is available
Orum
No trial information available
Ratings
Meets Requirements
8.6
9,929
9.1
559
Ease of Use
8.7
10,818
9.2
594
Ease of Setup
8.4
4,782
9.2
336
Ease of Admin
8.6
3,157
8.9
101
Quality of Support
8.6
8,941
9.3
529
Has the product been a good partner in doing business?
8.7
3,109
9.3
103
Product Direction (% positive)
8.7
9,503
9.7
558
Features by Category
8.0
7,492
Not enough data
Sales Force Automation
8.7
6115
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
5992
|
Verified
Not enough data
8.6
6157
|
Verified
Not enough data
7.8
4201
|
Verified
Not enough data
8.5
5079
|
Verified
Not enough data
7.8
3260
|
Verified
Not enough data
7.8
3166
|
Verified
Not enough data
8.2
2460
Not enough data
Marketing Automation
8.7
5404
|
Verified
Not enough data
8.5
5057
|
Verified
Not enough data
8.7
5239
|
Verified
Not enough data
8.1
4446
|
Verified
Not enough data
Customer Support
8.3
3633
|
Verified
Not enough data
8.1
2464
Not enough data
8.4
3299
|
Verified
Not enough data
8.0
3278
|
Verified
Not enough data
8.2
3508
|
Verified
Not enough data
Reporting & Analytics
8.2
5812
|
Verified
Not enough data
8.4
6137
|
Verified
Not enough data
8.0
4293
|
Verified
Not enough data
Mobile & Social
8.0
3808
|
Verified
Not enough data
8.1
2460
|
Verified
Not enough data
7.7
4129
|
Verified
Not enough data
Platform
8.1
2932
|
Verified
Not enough data
8.3
2563
|
Verified
Not enough data
8.5
2986
|
Verified
Not enough data
8.1
2282
|
Verified
Not enough data
7.5
1975
Not enough data
8.0
2578
|
Verified
Not enough data
8.6
2996
|
Verified
Not enough data
8.0
1665
Not enough data
Integration
8.4
2265
|
Verified
Not enough data
8.2
2379
|
Verified
Not enough data
8.1
2232
|
Verified
Not enough data
Generative AI
7.4
679
Not enough data
Agentic AI - CRM
7.2
216
Not enough data
7.1
213
Not enough data
7.3
213
Not enough data
7.1
214
Not enough data
7.0
213
Not enough data
7.1
213
Not enough data
7.1
212
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
835
Not enough data
Lead Facilitation
8.4
527
Not enough data
8.6
623
Not enough data
8.8
652
Not enough data
8.9
659
Not enough data
Organization
9.0
680
Not enough data
8.8
666
Not enough data
8.6
604
Not enough data
Performance Analysis
8.3
557
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
620
Not enough data
Generative AI
8.2
157
Not enough data
8.3
156
Not enough data
Agentic AI - AI Sales Assistant
7.7
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.0
20
Not enough data
8.0
20
Not enough data
8.3
20
Not enough data
8.0
1,875
Not enough data
Integrated Workflows
8.8
1635
Not enough data
9.0
1682
Not enough data
8.3
1438
Not enough data
8.2
1334
Not enough data
8.8
1522
Not enough data
8.7
1385
Not enough data
8.5
1301
Not enough data
Repeatability and Reportability
8.6
1476
Not enough data
8.7
1548
Not enough data
8.6
1520
Not enough data
8.1
1392
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1244
Not enough data
8.1
1210
Not enough data
8.1
1201
Not enough data
7.8
1082
Not enough data
7.7
1029
Not enough data
Generative AI
7.3
493
Not enough data
Agentic AI - Sales Engagement
7.0
179
Not enough data
7.1
179
Not enough data
7.1
180
Not enough data
7.2
179
Not enough data
7.1
180
Not enough data
7.2
180
Not enough data
7.1
182
Not enough data
Not enough data
8.6
508
Dialing Options
Not enough data
9.0
455
Not enough data
8.9
441
Not enough data
Feature Not Available
Agent Tools
Not enough data
8.2
342
Not enough data
8.1
342
Not enough data
9.2
453
|
Verified
Automation
Not enough data
8.5
433
|
Verified
Not enough data
8.3
350
|
Verified
Not enough data
8.5
364
Agentic AI - Auto Dialer
Not enough data
8.5
202
Not enough data
8.6
213
AI Capabilities - Auto Dialer
Not enough data
8.6
204
Not enough data
8.5
195
Not enough data
8.8
199
Conversation IntelligenceHide 15 FeaturesShow 15 Features
7.7
384
Not enough data
Call Analytics
8.2
302
Not enough data
7.9
269
Not enough data
8.0
278
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
243
Not enough data
Not enough data
Not enough data
Generative AI
7.6
112
Not enough data
Agentic AI - Conversation Intelligence
7.4
25
Not enough data
7.5
25
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
Not enough data
8.6
41
Visual Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Office Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Guest Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Not enough data
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
8.4
24
Not enough data
Feature Not Available
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.4
10
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
8.4
771
Not enough data
Integrations
8.3
523
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
488
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Visitor IdentificationHide 1 FeatureShow 1 Feature
6.1
17
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.0
1,388
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.9
770
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
967
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
991
|
Verified
Not enough data
Administrative
8.6
1022
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
857
Not enough data
7.8
2,524
Not enough data
Agentic AI - Email Tracking
6.9
117
Not enough data
6.9
117
Not enough data
6.9
117
Not enough data
6.9
117
Not enough data
6.8
116
Not enough data
6.8
117
Not enough data
6.9
118
Not enough data
Analytics
8.7
2096
Not enough data
8.8
2082
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2135
Not enough data
8.9
2135
Not enough data
8.8
2231
Not enough data
Feature Not Available
Not enough data
8.9
2210
Not enough data
Generative AI
7.5
484
Not enough data
8.0
1,854
Not enough data
Agentic AI - Sales Analytics
7.0
106
Not enough data
7.1
104
Not enough data
7.2
102
Not enough data
7.3
104
Not enough data
7.2
103
Not enough data
Data Sourcing
8.3
1354
Not enough data
8.4
1424
Not enough data
8.2
1290
Not enough data
8.6
1543
Not enough data
8.4
1387
Not enough data
Predictive Analytics
8.1
1345
Not enough data
8.2
1302
Not enough data
7.7
1131
Not enough data
7.9
1263
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1244
Not enough data
8.4
1407
Not enough data
8.9
1618
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.3
1,507
8.9
260
Agentic AI - Outbound Call Tracking
7.4
62
8.4
81
7.1
60
8.5
81
Calling
8.6
1191
9.2
242
8.1
983
8.6
216
8.6
1151
9.0
227
8.7
1182
9.2
232
7.9
70
9.5
102
Contacts
8.7
1257
8.7
222
8.4
1099
8.7
209
8.6
1159
9.0
221
Insights
9.0
1346
9.0
231
8.7
1187
9.2
220
Feature Not Available
9.0
215
Feature Not Available
Feature Not Available
8.4
1091
8.7
212
7.5
66
8.7
93
7.7
1,022
Not enough data
Agentic AI - Sales Enablement
6.9
62
Not enough data
7.0
61
Not enough data
6.9
60
Not enough data
Content Management
8.4
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.3
799
Not enough data
Analytics
8.4
884
Not enough data
8.4
884
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
39
Not enough data
7.4
39
Not enough data
7.8
40
Not enough data
Revenue Enablement - Sales Enablement
7.3
38
Not enough data
7.2
39
Not enough data
7.4
39
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub
HubSpot Sales Hub
Orum
Orum
HubSpot Sales Hub and Orum are categorized as Outbound Call Tracking
Reviews
Reviewers' Company Size
HubSpot Sales Hub
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
60.8%
Mid-Market(51-1000 emp.)
35.2%
Enterprise(> 1000 emp.)
3.9%
Orum
Orum
Small-Business(50 or fewer emp.)
28.5%
Mid-Market(51-1000 emp.)
55.9%
Enterprise(> 1000 emp.)
15.6%
Reviewers' Industry
HubSpot Sales Hub
HubSpot Sales Hub
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Orum
Orum
Computer Software
36.8%
Information Technology and Services
20.9%
Computer & Network Security
5.6%
Financial Services
5.1%
Marketing and Advertising
4.2%
Other
27.3%
Alternatives
HubSpot Sales Hub
HubSpot Sales Hub Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
Apollo.io
Apollo.io
Add Apollo.io
Salesloft
Salesloft
Add Salesloft
Zoho CRM
Zoho
Add Zoho CRM
Orum
Orum Alternatives
Nooks
Nooks
Add Nooks
Koncert
Koncert
Add Koncert
PhoneBurner
PhoneBurner
Add PhoneBurner
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Discussions
HubSpot Sales Hub
HubSpot Sales Hub Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
Caleb M.
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?
4 Comments
JOKO A.
JA
HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by: Giving a clear view of all leads and deals. Automating...Read more
Orum
Orum Discussions
What is Orum used for?
4 Comments
JW
Automated DialingRead more
Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?
1 Comment
Aheli B.
AB
<p><span style="color: rgb(0, 0, 0);">Have you integrated Orum with your CRM for automated data capture? The platform ensures all call data, notes, and...Read more
How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?
1 Comment
Aheli B.
AB
<p><span style="color: rgb(0, 0, 0);">Make sure your team understands how AI fits into their workflow. Training should focus on making AI feel seamless...Read more