Compare HubSpot Sales Hub and Orum 
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Mid-Market (55.9% of reviews)
Entry-Level Pricing
$0.00
No pricing available
HubSpot Sales Hub
Star Rating
(13,650)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansOrum
Star Rating
(785)4.6 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OrumSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Orum. Users appreciate the platform's robust features for managing sales, deals, and leads, with one reviewer highlighting the AI note taker for recording sales calls as a standout feature.
- Users say that Orum shines in its efficiency as a power dialer, allowing users to make a high volume of calls quickly. Reviewers mention that the filter and dial functions enhance usability, making it easier to connect with prospects and boost productivity.
- According to verified reviews, HubSpot Sales Hub is praised for its customization options, which allow users to tailor the platform to their specific needs. One user noted the ease of onboarding new team members, thanks to the intuitive setup process and automation features.
- Reviewers mention that while Orum is easy to set up and use, it may not offer the same level of comprehensive features as HubSpot Sales Hub. Users appreciate the accessibility of Orum's support team, but some feel that HubSpot's extensive reporting capabilities provide a more complete sales management experience.
- G2 reviewers highlight that HubSpot Sales Hub's reporting features are among the best in the industry, with users noting the effectiveness of its sales intelligence forecasting. This capability is particularly beneficial for teams looking to gain insights into their sales performance.
- Users report that Orum's focus on dialing efficiency is a major advantage, especially for cold calling. However, some users feel that HubSpot's broader range of tools for managing sales pipelines and forecasting gives it an edge for teams that require more than just a dialing solution.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Orum
No pricing availableFree Trial
HubSpot Sales Hub
Free Trial is available
Orum
No trial information availableRatings
Meets Requirements
8.6
9,928
9.1
559
Ease of Use
8.7
10,817
9.2
594
Ease of Setup
8.4
4,781
9.2
336
Ease of Admin
8.6
3,156
8.9
101
Quality of Support
8.6
8,941
9.3
529
Has the product been a good partner in doing business?
8.7
3,108
9.3
103
Product Direction (% positive)
8.7
9,501
9.7
558
Features by Category
Sales Force Automation
8.7
6113
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
5989
|
Verified
Not enough data
8.6
6155
|
Verified
Not enough data
7.8
4200
|
Verified
Not enough data
8.5
5079
|
Verified
Not enough data
7.8
3259
|
Verified
Not enough data
7.8
3165
|
Verified
Not enough data
8.2
2459
Not enough data
Marketing Automation
8.7
5404
|
Verified
Not enough data
8.5
5056
|
Verified
Not enough data
8.7
5236
|
Verified
Not enough data
8.1
4445
|
Verified
Not enough data
Customer Support
8.3
3632
|
Verified
Not enough data
8.1
2463
Not enough data
8.4
3299
|
Verified
Not enough data
8.0
3277
|
Verified
Not enough data
8.2
3507
|
Verified
Not enough data
Reporting & Analytics
8.2
5812
|
Verified
Not enough data
8.4
6136
|
Verified
Not enough data
8.0
4293
|
Verified
Not enough data
Mobile & Social
8.0
3807
|
Verified
Not enough data
8.1
2459
|
Verified
Not enough data
7.7
4128
|
Verified
Not enough data
Platform
8.0
2931
|
Verified
Not enough data
8.3
2562
|
Verified
Not enough data
8.5
2985
|
Verified
Not enough data
8.1
2281
|
Verified
Not enough data
7.5
1974
Not enough data
8.0
2577
|
Verified
Not enough data
8.6
2995
|
Verified
Not enough data
8.0
1664
Not enough data
Integration
8.4
2265
|
Verified
Not enough data
8.2
2377
|
Verified
Not enough data
8.1
2232
|
Verified
Not enough data
Generative AI
7.4
678
Not enough data
Agentic AI - CRM
7.2
216
Not enough data
7.1
212
Not enough data
7.3
213
Not enough data
7.1
213
Not enough data
7.0
212
Not enough data
7.0
212
Not enough data
7.1
211
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
527
Not enough data
8.6
623
Not enough data
8.8
652
Not enough data
8.9
659
Not enough data
Organization
9.0
680
Not enough data
8.8
666
Not enough data
8.6
604
Not enough data
Performance Analysis
8.3
557
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
620
Not enough data
Generative AI
8.2
157
Not enough data
8.3
156
Not enough data
Agentic AI - AI Sales Assistant
7.7
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.0
20
Not enough data
8.0
20
Not enough data
8.3
20
Not enough data
Integrated Workflows
8.8
1634
Not enough data
9.0
1681
Not enough data
8.3
1437
Not enough data
8.2
1333
Not enough data
8.8
1522
Not enough data
8.7
1384
Not enough data
8.5
1300
Not enough data
Repeatability and Reportability
8.6
1475
Not enough data
8.7
1547
Not enough data
8.6
1519
Not enough data
8.1
1391
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1243
Not enough data
8.1
1209
Not enough data
8.1
1200
Not enough data
7.8
1081
Not enough data
7.7
1028
Not enough data
Generative AI
7.3
492
Not enough data
Agentic AI - Sales Engagement
7.0
178
Not enough data
7.1
178
Not enough data
7.1
179
Not enough data
7.2
178
Not enough data
7.1
179
Not enough data
7.2
179
Not enough data
7.1
181
Not enough data
Dialing Options
Not enough data
9.0
455
Not enough data
8.9
441
Not enough data
Feature Not Available
Agent Tools
Not enough data
8.2
342
Not enough data
8.1
342
Not enough data
9.2
453
|
Verified
Automation
Not enough data
8.5
433
|
Verified
Not enough data
8.3
350
|
Verified
Not enough data
8.5
364
Agentic AI - Auto Dialer
Not enough data
8.5
202
Not enough data
8.6
213
AI Capabilities - Auto Dialer
Not enough data
8.6
204
Not enough data
8.5
195
Not enough data
8.8
199
Call Analytics
8.2
302
Not enough data
7.9
269
Not enough data
8.0
278
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
243
Not enough data
Not enough data
Not enough data
Generative AI
7.6
112
Not enough data
Agentic AI - Conversation Intelligence
7.4
25
Not enough data
7.5
25
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
Visual Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Office Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Guest Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Not enough data
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
8.4
24
Not enough data
Feature Not Available
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
522
Not enough data
9.0
719
Not enough data
8.3
588
Not enough data
8.4
577
Not enough data
7.7
487
Not enough data
Branding & Customizatio
8.6
628
Not enough data
8.7
648
Not enough data
8.4
569
Not enough data
Automatic Rules & Configurations
8.7
622
Not enough data
8.9
631
Not enough data
8.5
588
Not enough data
Agentic AI - Business Scheduling
7.7
47
Not enough data
7.6
46
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
81
Not enough data
6.8
81
Not enough data
6.6
81
Not enough data
Incentives
7.9
769
Not enough data
8.1
847
|
Verified
Not enough data
7.5
718
|
Verified
Not enough data
8.3
943
Not enough data
Personalization
8.4
966
Not enough data
8.5
1099
|
Verified
Not enough data
8.8
1198
|
Verified
Not enough data
8.5
990
|
Verified
Not enough data
Administrative
8.6
1021
|
Verified
Not enough data
8.4
902
|
Verified
Not enough data
8.3
856
Not enough data
Agentic AI - Email Tracking
6.9
116
Not enough data
6.9
116
Not enough data
6.9
116
Not enough data
6.9
116
Not enough data
6.8
115
Not enough data
6.8
116
Not enough data
6.9
117
Not enough data
Analytics
8.7
2095
Not enough data
8.8
2081
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2134
Not enough data
8.9
2134
Not enough data
8.8
2230
Not enough data
Feature Not Available
Not enough data
8.9
2209
Not enough data
Generative AI
7.5
483
Not enough data
Agentic AI - Sales Analytics
7.0
105
Not enough data
7.1
103
Not enough data
7.2
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1353
Not enough data
8.4
1423
Not enough data
8.2
1289
Not enough data
8.6
1542
Not enough data
8.4
1386
Not enough data
Predictive Analytics
8.1
1344
Not enough data
8.2
1301
Not enough data
7.7
1130
Not enough data
7.9
1262
Not enough data
Sales Management
8.8
1552
Not enough data
7.9
1243
Not enough data
8.4
1406
Not enough data
8.9
1617
Not enough data
Agentic AI - Outbound Call Tracking
7.4
61
8.4
81
7.1
59
8.5
81
Calling
8.6
1190
9.2
242
8.1
982
8.6
216
8.6
1150
9.0
227
8.7
1181
9.2
232
7.9
69
9.5
102
Contacts
8.7
1256
8.7
222
8.4
1098
8.7
209
8.6
1158
9.0
221
Insights
9.0
1345
9.0
231
8.7
1186
9.2
220
Feature Not Available
9.0
215
Feature Not Available
Feature Not Available
8.4
1090
8.7
212
7.5
65
8.7
93
Agentic AI - Sales Enablement
6.9
61
Not enough data
6.9
60
Not enough data
6.9
59
Not enough data
Content Management
8.4
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
811
Not enough data
8.3
798
Not enough data
Analytics
8.4
883
Not enough data
8.4
883
Not enough data
8.4
826
Not enough data
8.3
800
Not enough data
Learning Management - Sales Enablement
7.5
39
Not enough data
7.4
39
Not enough data
7.8
40
Not enough data
Revenue Enablement - Sales Enablement
7.3
38
Not enough data
7.2
39
Not enough data
7.4
39
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Orum are categorized as Outbound Call Tracking
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Orum is categorized as Auto Dialer and Virtual Workspaces
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Computer Software
36.8%
Information Technology and Services
20.9%
Computer & Network Security
5.6%
Financial Services
5.1%
Marketing and Advertising
4.2%
Other
27.3%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?
4 Comments
JA
HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:
Giving a clear view of all leads and deals.
Automating...Read more
Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Have you integrated Orum with your CRM for automated data capture? The platform ensures all call data, notes, and...Read more
How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Make sure your team understands how AI fits into their workflow. Training should focus on making AI feel seamless...Read more
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