# HubSpot Sales Hub vs Oracle EBS CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in user experience, with many users appreciating its clean interface and automation features that streamline repetitive tasks. This makes managing leads, deals, and follow-ups much easier compared to Oracle EBS CRM, which, while functional, has been noted for its more complex navigation.
- **Users say** that HubSpot Sales Hub's integration capabilities are a standout feature, allowing seamless connections with various tools and platforms. In contrast, Oracle EBS CRM users highlight its strong integration with other Oracle EBS modules, which is beneficial for organizations already embedded in the Oracle ecosystem.
- **Reviewers mention** that HubSpot Sales Hub's extensive customization options, such as the ability to create folders for business templates, significantly enhance usability. Oracle EBS CRM, while customizable, has received feedback indicating that it can be less intuitive in this regard, potentially leading to configuration challenges for some users.
- **According to verified reviews** , HubSpot Sales Hub has a much larger user base and more recent feedback, which contributes to its high G2 Score. Users appreciate the detailed reporting and analytics features, while Oracle EBS CRM, despite its solid performance, has a lower score and fewer recent reviews, suggesting it may not be as widely adopted or updated.
- **Users highlight** that HubSpot Sales Hub's automation tools save significant time, allowing sales teams to focus on closing deals rather than administrative tasks. Oracle EBS CRM, while effective in managing customer information, has been noted for requiring more manual input, which can slow down workflows.
- **G2 reviewers indicate** that both products have strong support features, but HubSpot Sales Hub's quality of support is rated higher, with users appreciating the responsiveness and helpfulness of the support team. Oracle EBS CRM users have reported satisfactory support, but some have expressed a desire for more comprehensive resources and quicker response times.



| | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 13,867 | 251 | 
| **Largest Market Segment** | Small-Business (60.8% of reviews) | Enterprise (45.4% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### Oracle EBS CRM

Pros:
- Integration (3 reviews)
- Customer Management (2 reviews)

Cons:
- Learning Curve (2 reviews)
- Limited Features (2 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10067 reviews) | 8.5 (198 reviews) | 
  | **Ease of Use** | 8.7 (10959 reviews) | 8.0 (197 reviews) | 
  | **Ease of Setup** | 8.3 (4920 reviews) | 7.8 (65 reviews) | 
  | **Ease of Admin** | 8.6 (3160 reviews) | 8.2 (44 reviews) | 
  | **Quality of Support** | 8.6 (9067 reviews) | 8.0 (177 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3112 reviews) | 8.5 (43 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9612 reviews) | 6.6 (189 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### Oracle EBS CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7638 |
| **Oracle EBS CRM** | 8.3/10 | 178 |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6171 reviews) ✓ Verified | 8.5 (129 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.2 (106 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6051 reviews) ✓ Verified | 8.2 (112 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.6 (6207 reviews) ✓ Verified | 8.2 (131 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.8 (4201 reviews) ✓ Verified | 8.3 (109 reviews) ✓ Verified | 
| **Desktop Integration** | 8.5 (5096 reviews) ✓ Verified | 8.3 (124 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.8 (3263 reviews) ✓ Verified | 8.0 (117 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (3172 reviews) ✓ Verified | 8.2 (116 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (2466 reviews) | 8.5 (116 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Email Marketing** | 8.7 (5428 reviews) ✓ Verified | 8.3 (99 reviews) ✓ Verified | 
| **Campaign Management** | 8.5 (5065 reviews) ✓ Verified | 8.2 (97 reviews) ✓ Verified | 
| **Lead Management** | 8.7 (5267 reviews) ✓ Verified | 8.3 (103 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (4452 reviews) ✓ Verified | 8.2 (96 reviews) ✓ Verified | 

#### Customer Support

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Case Management** | 8.3 (3634 reviews) ✓ Verified | 8.1 (110 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (2466 reviews) | 8.1 (119 reviews) ✓ Verified | 
| **Knowledge Base** | 8.4 (3306 reviews) ✓ Verified | 8.3 (120 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (3283 reviews) ✓ Verified | 8.1 (98 reviews) ✓ Verified | 
| **Support Analytics** | 8.3 (3511 reviews) ✓ Verified | 8.1 (109 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Reporting** | 8.2 (5852 reviews) ✓ Verified | 8.1 (118 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (6164 reviews) ✓ Verified | 8.2 (125 reviews) ✓ Verified | 
| **Forecasting** | 8.0 (4301 reviews) ✓ Verified | 8.3 (112 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3812 reviews) ✓ Verified | 8.1 (85 reviews) ✓ Verified | 
| **Social Network Integration** | 8.1 (2462 reviews) ✓ Verified | Feature Not Available | 
| **Mobile User Support** | 7.7 (4133 reviews) ✓ Verified | 8.1 (89 reviews) ✓ Verified | 

#### Platform

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Customization** | 8.0 (2959 reviews) ✓ Verified | 8.4 (36 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (2607 reviews) ✓ Verified | 8.4 (40 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (2986 reviews) ✓ Verified | 8.2 (41 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (2279 reviews) ✓ Verified | 8.5 (36 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.5 (1974 reviews) | 8.3 (39 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (2583 reviews) ✓ Verified | 8.9 (37 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.6 (3031 reviews) ✓ Verified | 8.5 (39 reviews) ✓ Verified | 
| **Output Document Generation** | 8.0 (1666 reviews) | 8.5 (38 reviews) ✓ Verified | 

#### Integration

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2269 reviews) ✓ Verified | 8.7 (39 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (2400 reviews) ✓ Verified | 8.3 (37 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.2 (2250 reviews) ✓ Verified | 8.3 (36 reviews) ✓ Verified | 

#### Generative AI

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (694 reviews) | 8.6 (13 reviews) | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (221 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (215 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (216 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (221 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (218 reviews) | Not enough data | 
| **Decision Making** | 7.2 (216 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Oracle EBS CRM** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 839 |
| **Oracle EBS CRM** | N/A | N/A |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (526 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (622 reviews) | Not enough data | 
| **Lead Follow-up** | 8.9 (652 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.9 (657 reviews) | Not enough data | 

#### Organization

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (678 reviews) | Not enough data | 
| **Data Entry** | 8.8 (666 reviews) | Not enough data | 
| **Integrations / APIs** | 8.6 (603 reviews) | Not enough data | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Coaching ** | 8.3 (555 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (668 reviews) | Not enough data | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | 8.7 (620 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **AI Text Generation** | 8.1 (156 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (155 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (20 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (20 reviews) | Not enough data | 
| **Decision Making** | 8.2 (20 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1887 |
| **Oracle EBS CRM** | N/A | N/A |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Task Management** | 8.8 (1639 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.0 (1690 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (1439 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.2 (1335 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (1527 reviews) | Not enough data | 
| **Calendar** | 8.7 (1389 reviews) | Not enough data | 
| **Shared Records** | 8.5 (1301 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Content Management** | 8.6 (1477 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (1550 reviews) | Not enough data | 
| **Workflow Performance** | 8.6 (1521 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.1 (1392 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### AI and Automation

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1245 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (1210 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.1 (1202 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.8 (1082 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (1029 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **AI Text Generation** | 7.3 (494 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (180 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (180 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (181 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (180 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (181 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (181 reviews) | Not enough data | 
| **Decision Making** | 7.1 (183 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **Oracle EBS CRM** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.5/10 | 12 |
| **Oracle EBS CRM** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Personalization** | 8.5 (11 reviews) | Not enough data | 
| **Route To Human** | 8.6 (11 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.9 (11 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Sales Follow-Up** | 9.0 (10 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (10 reviews) | Not enough data | 
| **Lead Generation** | 8.7 (10 reviews) | Not enough data | 
| **Document Processing** | 8.5 (10 reviews) | Not enough data | 
| **Feedback Collection** | 8.9 (9 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Conversation Editor** | 8.2 (11 reviews) | Not enough data | 
| **Integration** | 8.5 (11 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.0 (10 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Independent Decision Making** | 7.8 (10 reviews) | Not enough data | 
| **Adaptive Responses** | 7.8 (10 reviews) | Not enough data | 
| **Task Execution** | 8.0 (10 reviews) | Not enough data | 
| **Problem Solving** | 7.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **AI Text Generation** | 9.0 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (11 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **Oracle EBS CRM** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **Oracle EBS CRM** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **Oracle EBS CRM** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **Oracle EBS CRM** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | Not enough data | 
| **Link Activity** | 8.8 (2082 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (2135 reviews) | Not enough data | 
| **Notifications** | 8.8 (2231 reviews) | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 8.9 (2211 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1861 |
| **Oracle EBS CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (107 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (105 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (103 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (105 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (104 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Data Sourcing** | 8.3 (1357 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1426 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1290 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1546 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1388 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Lead Scoring** | 8.1 (1346 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1302 reviews) | Not enough data | 
| **Risk Analysis** | 7.8 (1131 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1263 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1553 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1245 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1408 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1622 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1507 |
| **Oracle EBS CRM** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (61 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Record Calls** | 8.6 (1190 reviews) | Not enough data | 
| **Generate Location** | 8.1 (981 reviews) | Not enough data | 
| **Call Types** | 8.6 (1149 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (1180 reviews) | Not enough data | 
| **Auto Dialer** | 7.9 (71 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | Not enough data | 
| **Information Locater** | 8.4 (1099 reviews) | Not enough data | 
| **Record Prospect Data** | 8.6 (1158 reviews) | Not enough data | 

#### Insights

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (1186 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | 
| **Sorts Prospects** | 8.4 (1090 reviews) | Not enough data | 
| **Automated Note Taking** | 7.6 (68 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **Oracle EBS CRM** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Reporting** | 8.4 (883 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Oracle EBS CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Oracle EBS CRM** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)



---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | Oracle EBS CRM | 
|---|---|---|
| **Small-Business** | 60.8% | 23.5% | 
| **Mid-Market** | 35.2% | 31.1% | 
| **Enterprise** | 4.0% | 45.4% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### Oracle EBS CRM

- **Retail:** 7.1%
- **Information Technology and Services:** 5.9%
- **Higher Education:** 5.5%
- **Computer Software:** 5.0%
- **Marketing and Advertising:** 4.2%
- **Telecommunications:** 4.2%
- **Hospital & Health Care:** 3.4%
- **Financial Services:** 3.4%
- **Accounting:** 2.9%
- **Consumer Goods:** 2.5%
- **Other:** 55.9%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25851 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9688 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (845 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

### Alternatives to Oracle EBS CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25851 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (358 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3089 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### Oracle EBS CRM

- Title: [What CRM does Oracle use?](https://www.g2.com/discussions/oracle-ebs-crm-what-crm-does-oracle-use) — 2 comments
  > **Top comment:** "Oracle Advertising and Customer Experience (CX) is the name of Oracle's CRM system in the cloud."
- Title: [What is Oracle EBS system?](https://www.g2.com/discussions/what-is-oracle-ebs-system) — 2 comments
  > **Top comment:** "Its ERP suit for managing big business process  like order management , Inventory, shipping, pricing, forecasting, WIP and BOM widely used by big organization."
- Title: [Does Oracle have a CRM?](https://www.g2.com/discussions/does-oracle-have-a-crm) — 2 comments
  > **Top comment:** "Yes"
- Title: [How can Zoho CRM help a business that manages real-time data and automation?](https://www.g2.com/discussions/how-can-zoho-crm-help-a-business-that-manages-real-time-data-and-automation) — 1 comment, 1 upvote
  > **Top comment:** "Zoho CRM can be incredibly beneficial for businesses that manager data and automation in several ways:
- RT Data Management Centralized Data Repository, RT..."
- Title: [What is Oracle EBS CRM used for?](https://www.g2.com/discussions/what-is-oracle-ebs-crm-used-for) — 1 comment
  > **Top comment:** "Oracle EBS CRM helps users or companies to run marketing campaign by sendind emails. It also track sale and leads depends on customers needs. It  manage the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-oracle-ebs-crm)