Introducing G2.ai, the future of software buying.Try now
Compare HubSpot Sales Hub and Koncert 
Featured Products
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (45.6% of reviews)
Entry-Level Pricing
$0.00
Contact Us
HubSpot Sales Hub
Star Rating
(13,476)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansKoncert
Star Rating
(401)4.6 out of 5
Market Segments
Mid-Market (45.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in providing a comprehensive suite of sales tools, with users appreciating its clear pipeline and easy follow-up features. This all-in-one approach helps sales representatives stay productive and organized in their daily tasks.
- Users say that Koncert shines with its AI-facilitated dialer system, which allows sales teams to make multiple calls efficiently. Reviewers highlight how this feature saves time and boosts productivity, making it easier to reach a large number of prospects quickly.
- According to verified reviews, HubSpot Sales Hub is praised for its sequence and automation features, which help even less experienced sales reps navigate the platform effectively. This ease of use is a significant advantage for teams looking to onboard new members smoothly.
- Reviewers mention that while Koncert offers impressive call capabilities, it may not provide the same level of integration and overall functionality as HubSpot Sales Hub. Users have noted that HubSpot's tools are more cohesive, allowing for better management of sales processes.
- G2 reviewers highlight that HubSpot Sales Hub has a higher overall satisfaction score, reflecting its strong market presence and user base. With over 12,000 reviews, users feel confident in its reliability and effectiveness compared to Koncert, which has significantly fewer reviews.
- Users report that while Koncert has a solid performance in specific areas like call management, it struggles with broader CRM functionalities. In contrast, HubSpot Sales Hub is recognized for its lightweight yet effective CRM capabilities, making it a preferred choice for small businesses.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Koncert
Melody
Contact Us
AI Flow Dialer - Single Line Power Dialer
- CORE FEATURES / INTEGRATIONS
- Quick Connect
- Click To Call on the call list screen
Free Trial
HubSpot Sales Hub
Free Trial is available
Koncert
Free Trial is available
Ratings
Meets Requirements
8.6
9,819
9.2
347
Ease of Use
8.7
10,706
9.1
350
Ease of Setup
8.3
4,681
8.9
166
Ease of Admin
8.6
3,141
8.9
69
Quality of Support
8.6
8,842
9.4
336
Has the product been a good partner in doing business?
8.7
3,093
9.8
68
Product Direction (% positive)
8.7
9,399
9.6
335
Features by Category
Sales Force Automation
8.7
6071
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
5925
|
Verified
Not enough data
8.5
6110
|
Verified
Not enough data
7.8
4198
|
Verified
Not enough data
8.5
5062
|
Verified
Not enough data
7.8
3255
|
Verified
Not enough data
7.8
3160
|
Verified
Not enough data
8.2
2454
Not enough data
Marketing Automation
8.7
5388
|
Verified
Not enough data
8.5
5051
|
Verified
Not enough data
8.7
5205
|
Verified
Not enough data
8.1
4439
|
Verified
Not enough data
Customer Support
8.3
3633
|
Verified
Not enough data
8.1
2461
Not enough data
8.4
3296
|
Verified
Not enough data
8.0
3277
|
Verified
Not enough data
8.2
3509
|
Verified
Not enough data
Reporting & Analytics
8.2
5777
|
Verified
Not enough data
8.4
6116
|
Verified
Not enough data
7.9
4286
|
Verified
Not enough data
Mobile & Social
8.0
3807
|
Verified
Not enough data
8.1
2457
|
Verified
Not enough data
7.7
4125
|
Verified
Not enough data
Platform
8.1
2910
|
Verified
Not enough data
8.3
2535
|
Verified
Not enough data
8.5
2978
|
Verified
Not enough data
8.1
2280
|
Verified
Not enough data
7.5
1974
Not enough data
8.0
2575
|
Verified
Not enough data
8.6
2978
|
Verified
Not enough data
8.0
1664
Not enough data
Integration
8.4
2262
|
Verified
Not enough data
8.2
2368
|
Verified
Not enough data
8.1
2226
|
Verified
Not enough data
Generative AI
7.4
677
Not enough data
Agentic AI - CRM
7.2
216
Not enough data
7.1
213
Not enough data
7.3
212
Not enough data
7.1
214
Not enough data
7.0
213
Not enough data
7.1
213
Not enough data
7.2
213
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Lead Management
Not enough data
9.1
18
Not enough data
9.2
16
Not enough data
Feature Not Available
Marketing Campaigns
Not enough data
9.0
15
Not enough data
8.7
13
Not enough data
8.9
16
Not enough data
9.8
10
Not enough data
9.1
16
Campaign Execution
Not enough data
Feature Not Available
Not enough data
9.6
17
Not enough data
9.3
16
Not enough data
8.3
9
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
527
Feature Not Available
8.6
624
8.8
12
8.8
651
Feature Not Available
8.9
658
9.1
18
Organization
9.0
680
9.1
18
8.8
666
9.3
19
8.7
604
9.2
17
Performance Analysis
8.3
558
9.1
21
8.8
668
9.8
21
Sales Analysis
Feature Not Available
8.7
19
8.7
619
9.1
19
Generative AI
8.2
157
9.3
15
8.3
157
9.4
15
Agentic AI - AI Sales Assistant
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
Integrated Workflows
8.8
1632
9.0
97
|
Verified
9.0
1679
8.3
81
|
Verified
8.3
1438
9.3
114
|
Verified
8.2
1336
8.6
85
|
Verified
8.8
1523
9.2
110
|
Verified
8.7
1384
8.1
44
8.5
1303
8.3
45
Repeatability and Reportability
8.6
1478
8.4
93
|
Verified
8.7
1547
8.8
97
|
Verified
8.6
1518
8.9
96
|
Verified
8.1
1394
8.8
91
Feature Not Available
7.9
41
AI and Automation
8.2
1244
8.4
43
8.1
1211
8.2
41
8.1
1202
8.6
46
7.8
1083
7.6
40
7.7
1030
8.2
33
Generative AI
7.3
494
8.0
35
Agentic AI - Sales Engagement
7.0
180
6.9
8
7.1
180
6.9
8
7.1
181
8.0
10
7.3
180
6.1
9
7.1
181
6.4
7
7.2
181
6.7
8
7.1
183
7.2
9
Dialing Options
Not enough data
9.2
126
Not enough data
9.1
124
Not enough data
Not enough data
Agent Tools
Not enough data
8.4
111
Not enough data
8.4
114
Not enough data
9.0
126
Automation
Not enough data
8.5
115
Not enough data
8.2
108
Not enough data
Feature Not Available
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
Visual Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Office Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guest Tools
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
524
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
489
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
571
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
10.0
6
Discovery
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Management
Not enough data
10.0
7
Not enough data
10.0
7
Platform
Not enough data
10.0
7
Not enough data
10.0
7
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.8
771
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
968
Not enough data
8.5
1099
|
Verified
Not enough data
8.8
1197
|
Verified
Not enough data
8.5
989
|
Verified
Not enough data
Administrative
8.6
1022
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
858
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2094
9.5
26
8.8
2082
9.1
23
Feature Not Available
8.9
25
Customizations
8.8
2134
9.5
29
8.9
2133
9.0
28
8.8
2229
9.0
26
Feature Not Available
9.0
26
8.9
2206
9.5
28
Generative AI
7.5
485
Feature Not Available
Agentic AI - Sales Analytics
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Not enough data
Data Sourcing
8.3
1355
Not enough data
8.4
1424
Not enough data
8.2
1292
Not enough data
8.6
1544
Not enough data
8.4
1388
Not enough data
Predictive Analytics
8.1
1346
Not enough data
8.2
1304
Not enough data
7.8
1133
Not enough data
7.9
1264
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1246
Not enough data
8.4
1408
Not enough data
8.9
1619
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
7.3
5
7.1
61
7.0
5
Calling
8.6
1192
9.0
141
8.1
984
9.0
91
8.6
1152
9.2
142
8.7
1183
9.2
143
7.9
71
9.6
8
Contacts
8.7
1258
8.9
142
8.4
1100
8.9
134
8.6
1160
9.0
141
Insights
9.0
1347
9.1
153
8.7
1188
9.4
149
Feature Not Available
9.0
136
Feature Not Available
7.8
75
8.4
1092
8.6
128
7.6
67
6.9
6
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
15
Not enough data
8.0
15
Not enough data
7.9
12
Not enough data
8.3
11
Feedback
Not enough data
8.9
14
Not enough data
8.7
13
Not enough data
8.3
11
Not enough data
8.8
11
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
8.2
10
Generative AI
Not enough data
7.7
8
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Not enough data
Analytics
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Koncert are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, and Email Tracking
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Enablement, Sales Analytics, Visitor Identification, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Koncert is categorized as Auto Dialer, Account Data Management, Sales Coaching, Lead Scoring, Salesforce AppExchange Apps, and Virtual Workspaces
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Koncert
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Computer Software
28.5%
Information Technology and Services
25.4%
Computer & Network Security
5.1%
Marketing and Advertising
4.1%
Financial Services
3.8%
Other
33.1%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)
2 Comments
LB
If you have multiple phone numbers for the same prospect, you can select that only one or all numbers be called. If you select all, they can get multiple...Read more
Koncert has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
