# HubSpot Sales Hub vs Knack Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in user satisfaction, with many praising its intuitive interface and robust features for managing client databases and analyzing metrics. Users appreciate the ability to create custom dashboards and integrate with various email providers, enhancing their workflow.
- **Users say** that Knack offers great flexibility for database solutions, allowing them to create complex applications tailored to their needs. Reviewers highlight the platform's ease of learning and the availability of templates for common business applications, making it a strong choice for those who need customizable database solutions.
- **According to verified reviews** , HubSpot Sales Hub stands out for its quality of support, with users noting responsive assistance and helpful resources. This support is crucial for businesses looking to maximize their use of the software, especially during the initial setup and implementation phases.
- **Reviewers mention** that while Knack provides excellent customization options, some users find the terminology and concepts a bit non-standard, which can lead to a learning curve. However, once users adapt, they report becoming productive quickly, indicating a strong potential for those willing to invest the time.
- **G2 reviewers highlight** that HubSpot Sales Hub's performance is consistently reliable, with minimal downtime reported. This reliability is essential for businesses that depend on uninterrupted access to their CRM tools for managing sales and customer relationships.
- **Users express** that while Knack has strong capabilities in specific areas like opportunity and pipeline management, it may not match the overall breadth of features offered by HubSpot Sales Hub, which provides a more comprehensive suite for sales and marketing integration.



| | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 13,810 | 114 | 
| **Largest Market Segment** | Small-Business (60.9% of reviews) | Small-Business (56.1% of reviews) | 
| **Entry Level Price** | $0.00 | Free Trial | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### Knack

Pros:
- Ease of Use (11 reviews)
- Intuitive (7 reviews)

Cons:
- Missing Features (8 reviews)
- Limited Customization (5 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | Knack | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10026 reviews) | 8.3 (85 reviews) | 
  | **Ease of Use** | 8.7 (10917 reviews) | 8.7 (92 reviews) | 
  | **Ease of Setup** | 8.4 (4873 reviews) | 8.4 (68 reviews) | 
  | **Ease of Admin** | 8.6 (3159 reviews) | 8.6 (57 reviews) | 
  | **Quality of Support** | 8.6 (9030 reviews) | 8.1 (80 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3111 reviews) | 8.5 (56 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9578 reviews) | 8.2 (83 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### Knack

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Description: Knack offers a 14-day free trial period for you to explore and become familiar with the Knack online database platform. No credit card is required during this trial period.

Key Features:
- 14 Days Free

[Browse all 4 editions](https://www.g2.com/products/knack/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7591 |
| **Knack** | 8.6/10 | 24 |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6155 reviews) ✓ Verified | 8.9 (21 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 9.3 (18 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6033 reviews) ✓ Verified | 9.5 (14 reviews) | 
| **Task / Activity Management** | 8.6 (6187 reviews) ✓ Verified | 9.2 (20 reviews) | 
| **Territory & Quota Management** | 7.8 (4202 reviews) ✓ Verified | 9.3 (14 reviews) | 
| **Desktop Integration** | 8.5 (5094 reviews) ✓ Verified | 8.1 (14 reviews) | 
| **Product & Price List Management** | 7.8 (3262 reviews) ✓ Verified | 8.9 (19 reviews) | 
| **Quote & Order Management** | 7.8 (3171 reviews) ✓ Verified | 9.1 (19 reviews) | 
| **Customer Contract Management** | 8.2 (2467 reviews) | 8.9 (15 reviews) | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Email Marketing** | 8.7 (5417 reviews) ✓ Verified | 7.9 (12 reviews) | 
| **Campaign Management** | 8.5 (5063 reviews) ✓ Verified | 7.7 (8 reviews) | 
| **Lead Management** | 8.7 (5258 reviews) ✓ Verified | 9.1 (18 reviews) | 
| **Marketing ROI Analytics** | 8.1 (4451 reviews) ✓ Verified | 7.7 (8 reviews) | 

#### Customer Support

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Case Management** | 8.3 (3634 reviews) ✓ Verified | 9.1 (13 reviews) | 
| **Customer Support Portal** | 8.1 (2466 reviews) | 9.6 (13 reviews) | 
| **Knowledge Base** | 8.4 (3304 reviews) ✓ Verified | 9.2 (13 reviews) | 
| **Call Center Features** | 8.0 (3281 reviews) ✓ Verified | 8.0 (11 reviews) | 
| **Support Analytics** | 8.2 (3511 reviews) ✓ Verified | 8.1 (14 reviews) | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Reporting** | 8.2 (5842 reviews) ✓ Verified | 8.5 (19 reviews) | 
| **Dashboards** | 8.4 (6157 reviews) ✓ Verified | 8.2 (19 reviews) | 
| **Forecasting** | 8.0 (4299 reviews) ✓ Verified | 8.1 (17 reviews) | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3813 reviews) ✓ Verified | 8.1 (16 reviews) | 
| **Social Network Integration** | 8.1 (2462 reviews) ✓ Verified | 6.3 (8 reviews) | 
| **Mobile User Support** | 7.7 (4131 reviews) ✓ Verified | 8.2 (12 reviews) | 

#### Platform

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Customization** | 8.1 (2955 reviews) ✓ Verified | 9.3 (14 reviews) | 
| **Workflow Capability** | 8.3 (2598 reviews) ✓ Verified | 9.2 (13 reviews) | 
| **User, Role, and Access Management** | 8.5 (2988 reviews) ✓ Verified | 9.3 (14 reviews) | 
| **Internationalization** | 8.1 (2283 reviews) ✓ Verified | 7.9 (13 reviews) | 
| **Sandbox / Test Environments** | 7.5 (1976 reviews) | 7.0 (11 reviews) | 
| **Document & Content Mgmt.** | 8.0 (2583 reviews) ✓ Verified | 8.8 (14 reviews) | 
| **Performance and Reliability** | 8.6 (3020 reviews) ✓ Verified | 9.1 (13 reviews) | 
| **Output Document Generation** | 8.0 (1669 reviews) | 6.5 (12 reviews) | 

#### Integration

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2270 reviews) ✓ Verified | 9.0 (10 reviews) | 
| **Integration APIs** | 8.2 (2396 reviews) ✓ Verified | 9.5 (11 reviews) | 
| **Breadth of Partner Applications** | 8.2 (2246 reviews) ✓ Verified | 9.3 (10 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **AI Text Generation** | 7.4 (685 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (219 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (213 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (221 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (214 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (219 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (215 reviews) | Not enough data | 
| **Decision Making** | 7.2 (214 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Knack** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 837 |
| **Knack** | N/A | N/A |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (526 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (623 reviews) | Not enough data | 
| **Lead Follow-up** | 8.9 (651 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.9 (658 reviews) | Not enough data | 

#### Organization

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (679 reviews) | Not enough data | 
| **Data Entry** | 8.8 (666 reviews) | Not enough data | 
| **Integrations / APIs** | 8.6 (603 reviews) | Not enough data | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Coaching ** | 8.3 (556 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (668 reviews) | Not enough data | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | 8.7 (620 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **AI Text Generation** | 8.1 (156 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (155 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (19 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (19 reviews) | Not enough data | 
| **Decision Making** | 8.2 (19 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1884 |
| **Knack** | N/A | N/A |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Task Management** | 8.8 (1639 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.0 (1689 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (1439 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.2 (1336 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (1526 reviews) | Not enough data | 
| **Calendar** | 8.7 (1388 reviews) | Not enough data | 
| **Shared Records** | 8.5 (1302 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Content Management** | 8.6 (1478 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (1550 reviews) | Not enough data | 
| **Workflow Performance** | 8.6 (1522 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.1 (1393 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### AI and Automation

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1246 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (1211 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.1 (1202 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.8 (1083 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (1030 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **AI Text Generation** | 7.3 (494 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (180 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (180 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (181 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (180 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (181 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (181 reviews) | Not enough data | 
| **Decision Making** | 7.1 (183 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 387 |
| **Knack** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Call Recording** | 8.2 (304 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (270 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (279 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (244 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **AI Text Summarization** | 7.6 (112 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Knack** | N/A | N/A |

#### Content

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Document Collaboration** | Not enough data | Not enough data | 
| **Versioning** | Not enough data | Not enough data | 
| **E-Signature** | Not enough data | Not enough data | 
| **File Request** | Not enough data | Not enough data | 
| **Feedback** | Not enough data | Not enough data | 

#### Collaboration

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 11 |
| **Knack** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Personalization** | 8.3 (10 reviews) | Not enough data | 
| **Route To Human** | 8.5 (10 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.7 (10 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Sales Follow-Up** | 8.9 (9 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.1 (9 reviews) | Not enough data | 
| **Lead Generation** | 8.7 (9 reviews) | Not enough data | 
| **Document Processing** | 8.5 (9 reviews) | Not enough data | 
| **Feedback Collection** | 8.8 (8 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Conversation Editor** | 8.2 (10 reviews) | Not enough data | 
| **Integration** | 8.3 (10 reviews) | Not enough data | 
| **Human-In-The-Loop** | 8.9 (9 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Independent Decision Making** | 7.8 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 7.8 (9 reviews) | Not enough data | 
| **Task Execution** | 8.0 (9 reviews) | Not enough data | 
| **Problem Solving** | 7.6 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **AI Text Generation** | 9.1 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 9.0 (10 reviews) | Not enough data | 

### Relational Databases

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Knack** | 7.7/10 | 50 |

#### Management 

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Data Schema** | Not enough data | 8.9 (14 reviews) | 
| **Query Language** | Not enough data | 7.7 (14 reviews) | 
| **ACID - Complaint** | Not enough data | 6.8 (14 reviews) | 
| **Data Replication** | Not enough data | 5.5 (13 reviews) | 

#### Support 

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Text Search** | Not enough data | 8.6 (14 reviews) | 
| **Data Types** | Not enough data | 8.0 (14 reviews) | 
| **Languages** | Not enough data | 5.6 (12 reviews) | 
| **Operating Systems** | Not enough data | 8.6 (13 reviews) | 

#### Security

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Database Locking** | Not enough data | 8.5 (13 reviews) | 
| **Access Control** | Not enough data | 8.6 (16 reviews) | 
| **Encryption** | Not enough data | 8.2 (13 reviews) | 
| **Authentication** | Not enough data | 7.7 (13 reviews) | 

#### Performance 

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Disaster Recovery** | Not enough data | 7.5 (14 reviews) | 
| **Data Concurrency** | Not enough data | 5.6 (12 reviews) | 
| **Workload Management** | Not enough data | 8.5 (14 reviews) | 
| **Advanced Indexing** | Not enough data | 7.2 (12 reviews) | 
| **Query Optimizer** | Not enough data | 5.7 (14 reviews) | 

#### Database Features

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Storage** | Not enough data | 8.4 (41 reviews) | 
| **Availability** | Not enough data | 8.7 (42 reviews) | 
| **Stability** | Not enough data | 8.0 (42 reviews) | 
| **Scalability** | Not enough data | 8.2 (41 reviews) | 
| **Security** | Not enough data | 8.3 (41 reviews) | 
| **Data Manipulation** | Not enough data | 8.1 (38 reviews) | 
| **Query Language** | Not enough data | 7.5 (26 reviews) | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Knack** | 8.0/10 | 14 |

#### Functionality

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Ease of Use** | Not enough data | 8.9 (12 reviews) | 
| **File Management** | Not enough data | 8.5 (9 reviews) | 
| **Multi-Language Support** | Not enough data | 4.1 (9 reviews) | 
| **Customization** | Not enough data | 8.2 (10 reviews) | 
| **Straight-Out-the-Box Functionality** | Not enough data | 9.0 (12 reviews) | 
| **Help Guides** | Not enough data | 8.9 (11 reviews) | 
| **Patching & Updates** | Not enough data | 8.7 (9 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Knack** | 9.2/10 | 13 |

#### Customization

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Custom Fields** | Not enough data | 9.9 (12 reviews) | 
| **Conditional Logic** | Not enough data | 9.2 (12 reviews) | 
| **Multi-page Forms** | Not enough data | 9.3 (12 reviews) | 
| **Design** | Not enough data | 9.2 (12 reviews) | 

#### Additional Functionality

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Embedded Forms** | Not enough data | 9.1 (11 reviews) | 
| **Offline Capability** | Not enough data | Feature Not Available | 
| **Notifications** | Not enough data | 9.7 (10 reviews) | 
| **Payments** | Not enough data | 8.9 (9 reviews) | 
| **Mobile Forms** | Not enough data | 8.5 (10 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 773 |
| **Knack** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **MS Teams Integration** | 8.3 (524 reviews) | Not enough data | 
| **Email Integration** | 9.0 (722 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (589 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (579 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (488 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Custom Booking Page** | 8.6 (629 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (649 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (570 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Set Working Hours** | 8.7 (623 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (632 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (589 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **Knack** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1388 |
| **Knack** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1100 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **Knack** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (118 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (118 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (118 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (118 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (117 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (118 reviews) | Not enough data | 
| **Decision Making** | 6.9 (119 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Open Rates** | 8.7 (2098 reviews) | Not enough data | 
| **Link Activity** | 8.8 (2084 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2137 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (2136 reviews) | Not enough data | 
| **Notifications** | 8.8 (2233 reviews) | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 8.9 (2212 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1859 |
| **Knack** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (105 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (103 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (101 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (103 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (102 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Data Sourcing** | 8.3 (1357 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1426 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1290 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1546 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1388 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Lead Scoring** | 8.1 (1346 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1302 reviews) | Not enough data | 
| **Risk Analysis** | 7.7 (1131 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1263 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1553 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1245 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1407 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1620 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1509 |
| **Knack** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (62 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (60 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Record Calls** | 8.6 (1192 reviews) | Not enough data | 
| **Generate Location** | 8.1 (983 reviews) | Not enough data | 
| **Call Types** | 8.6 (1151 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (1182 reviews) | Not enough data | 
| **Auto Dialer** | 7.9 (70 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Personalization** | 8.7 (1257 reviews) | Not enough data | 
| **Information Locater** | 8.4 (1100 reviews) | Not enough data | 
| **Record Prospect Data** | 8.6 (1160 reviews) | Not enough data | 

#### Insights

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Notes** | 9.0 (1347 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (1188 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | 
| **Sorts Prospects** | 8.4 (1092 reviews) | Not enough data | 
| **Automated Note Taking** | 7.5 (67 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **Knack** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Content Import** | 8.4 (805 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (800 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Reporting** | 8.4 (884 reviews) | Not enough data | 
| **Alerts** | 8.4 (884 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (827 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (801 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Knack** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Knack** | 8.3/10 | 41 |

#### User Interface Design

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **WYSIWYG Editor** | Not enough data | 7.9 (34 reviews) ✓ Verified | 
| **Customized Branding** | Not enough data | 8.0 (34 reviews) ✓ Verified | 
| **App Templates** | Not enough data | 8.0 (29 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | 8.5 (33 reviews) ✓ Verified | 

#### Data Control

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Data Migration** | Not enough data | 8.4 (30 reviews) ✓ Verified | 
| **Data Synchronization** | Not enough data | 8.2 (30 reviews) ✓ Verified | 
| **Data Security** | Not enough data | 8.8 (32 reviews) ✓ Verified | 

#### Publishing

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Application Deployment** | Not enough data | 8.7 (31 reviews) ✓ Verified | 
| **Platform Compatibility** | Not enough data | 9.0 (29 reviews) | 
| **Lifecycle Management** | Not enough data | 7.8 (29 reviews) ✓ Verified | 

#### Agentic AI - No-Code Development Platforms

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Knack** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to Knack (5):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Relational Databases](https://www.g2.com/categories/relational-databases), [Client Portal Software](https://www.g2.com/categories/client-portal)


---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | Knack | 
|---|---|---|
| **Small-Business** | 60.9% | 56.1% | 
| **Mid-Market** | 35.2% | 32.7% | 
| **Enterprise** | 4.0% | 11.2% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Staffing and Recruiting:** 1.6%
- **Health, Wellness and Fitness:** 1.6%
- **Other:** 44.5%

#### Knack

- **Construction:** 8.4%
- **Information Technology and Services:** 7.5%
- **Marketing and Advertising:** 6.5%
- **Non-Profit Organization Management:** 6.5%
- **Education Management:** 5.6%
- **Higher Education:** 4.7%
- **Management Consulting:** 3.7%
- **Consulting:** 3.7%
- **Mental Health Care:** 2.8%
- **Leisure, Travel & Tourism:** 2.8%
- **Other:** 47.7%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (114 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (816 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)

### Alternatives to Knack

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1539 reviews)
- [Caspio](https://www.g2.com/products/caspio/reviews) — 4.5/5 stars (169 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3269 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (164 reviews)
- [IBM Db2](https://www.g2.com/products/ibm-db2/reviews) — 4.1/5 stars (682 reviews)
- [Kintone](https://www.g2.com/products/kintone/reviews) — 4.6/5 stars (267 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (537 reviews)
- [Ninox](https://www.g2.com/products/ninox/reviews) — 4.7/5 stars (362 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (404 reviews)
- [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4002 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### Knack

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-knack)