# HubSpot Sales Hub vs Jira Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jira excels in managing complex workflows, particularly for teams involved in software development and project management. Users appreciate its **powerful workflow customization** features, which allow for tailored processes, such as setting up QA stages to prevent costly errors before tasks go live.
- **Users say** HubSpot Sales Hub shines in its ability to centralize sales activities, making it easy to manage leads, deals, and follow-ups all in one place. The **automation features** are particularly praised for saving time on repetitive tasks, enhancing overall productivity.
- **Reviewers mention** that while Jira is a robust tool for project management, it can sometimes feel overwhelming for users who are not familiar with its extensive features. Some users noted that it can be more complex than necessary for simpler projects, which may hinder its usability for smaller teams.
- **According to verified reviews** , HubSpot Sales Hub offers a clean and intuitive interface that makes it easy to navigate and find information quickly. Users highlighted the **search and filter capabilities** as a significant advantage, allowing them to efficiently manage their sales processes.
- **G2 reviewers report** that Jira's strong focus on project management and collaboration tools makes it a dependable choice for teams needing visibility into task ownership and progress. Users have found it effective for managing marketing projects and cross-functional collaboration, although it may require a learning curve.
- **Users say** that while HubSpot Sales Hub is tailored for small businesses, its detailed features and integration capabilities, such as connecting with AI tools like Claude, enhance user experience by simplifying access to prospect information and deal stages, making it a valuable asset for sales teams.



| | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 13,873 | 7,887 | 
| **Largest Market Segment** | Small-Business (60.8% of reviews) | Mid-Market (43.7% of reviews) | 
| **Entry Level Price** | $0.00 | Free 10 Users Per Month | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### Jira

Pros:
- Ease of Use (1157 reviews)
- Project Management (857 reviews)

Cons:
- Learning Curve (682 reviews)
- Complexity (504 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | Jira | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10072 reviews) | 8.9 (6384 reviews) | 
  | **Ease of Use** | 8.7 (10964 reviews) | 8.1 (6479 reviews) | 
  | **Ease of Setup** | 8.3 (4925 reviews) | 8.1 (2655 reviews) | 
  | **Ease of Admin** | 8.6 (3163 reviews) | 7.7 (1758 reviews) | 
  | **Quality of Support** | 8.6 (9072 reviews) | 8.4 (5018 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3115 reviews) | 8.6 (1621 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9616 reviews) | 8.5 (6161 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### Jira

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards

[Browse all 4 editions](https://www.g2.com/products/jira/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7640 |
| **Jira** | N/A | N/A |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6175 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6053 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.6 (6208 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.8 (4201 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.5 (5096 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.8 (3263 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 7.8 (3172 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.2 (2466 reviews) | Not enough data | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Email Marketing** | 8.7 (5428 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.5 (5065 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.7 (5267 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 8.1 (4452 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Case Management** | 8.3 (3636 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (2466 reviews) | Not enough data | 
| **Knowledge Base** | 8.4 (3306 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (3283 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.3 (3511 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Reporting** | 8.2 (5856 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.4 (6166 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.0 (4301 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3812 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 8.1 (2462 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (4134 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Customization** | 8.0 (2960 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.3 (2608 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.5 (2987 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.1 (2280 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.5 (1975 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (2584 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.6 (3032 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (1667 reviews) | Not enough data | 

#### Integration

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2270 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.2 (2401 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.2 (2251 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **AI Text Generation** | 7.4 (694 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (221 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (215 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (216 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (221 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (218 reviews) | Not enough data | 
| **Decision Making** | 7.2 (216 reviews) | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Jira** | 8.4/10 | 1016 |

#### Tasks

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 9.3 (716 reviews) | 
| **Due Dates** | Not enough data | 9.0 (650 reviews) | 
| **Task Prioritization** | Not enough data | 9.2 (679 reviews) | 
| **To-Do Lists** | Not enough data | 8.8 (622 reviews) | 
| **Dependencies** | Not enough data | 8.5 (583 reviews) | 
| **Mass Updates** | Not enough data | 8.2 (560 reviews) | 
| **Drag & Drop** | Not enough data | 8.5 (591 reviews) | 
| **Recurring Tasks** | Not enough data | 8.4 (506 reviews) | 

#### Projects

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Planning** | Not enough data | 8.9 (619 reviews) | 
| **Project Map** | Not enough data | 8.7 (554 reviews) | 
| **GANTT** | Not enough data | 8.2 (525 reviews) | 
| **Calendar View** | Not enough data | 8.4 (537 reviews) | 
| **Views** | Not enough data | 8.6 (549 reviews) | 
| **Project Budgeting** | Not enough data | 7.7 (466 reviews) | 
| **Issue Tracking** | Not enough data | 9.3 (621 reviews) | 
| **Templates** | Not enough data | 8.3 (522 reviews) | 
| **Critical Path** | Not enough data | 8.0 (455 reviews) | 
| **Time & Expense** | Not enough data | 8.1 (481 reviews) | 
| **Methodologies** | Not enough data | 8.7 (546 reviews) | 

#### Resource Management

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Resource Definiton** | Not enough data | 8.3 (496 reviews) | 
| **Capacity** | Not enough data | 8.3 (523 reviews) | 
| **Scheduling** | Not enough data | 8.4 (511 reviews) | 

#### Project Monitoring

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Baselining / KPIs** | Not enough data | 8.4 (499 reviews) | 
| **Resource Allocation** | Not enough data | 8.4 (510 reviews) | 
| **Dashboards** | Not enough data | 8.8 (579 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (434 reviews) | 
| **AI Text Summarization** | Not enough data | 7.5 (433 reviews) | 

#### Agentic AI - Project Management

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (300 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (301 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (331 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (298 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.5 (303 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (299 reviews) | 
| **Decision Making** | Not enough data | 7.8 (313 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Jira** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 840 |
| **Jira** | N/A | N/A |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (526 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (622 reviews) | Not enough data | 
| **Lead Follow-up** | 8.9 (652 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.9 (657 reviews) | Not enough data | 

#### Organization

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (678 reviews) | Not enough data | 
| **Data Entry** | 8.8 (666 reviews) | Not enough data | 
| **Integrations / APIs** | 8.6 (603 reviews) | Not enough data | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Coaching ** | 8.3 (555 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (669 reviews) | Not enough data | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | 8.7 (620 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **AI Text Generation** | 8.1 (156 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (155 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (20 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (20 reviews) | Not enough data | 
| **Decision Making** | 8.3 (20 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1888 |
| **Jira** | N/A | N/A |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Task Management** | 8.8 (1640 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.0 (1691 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (1440 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.2 (1336 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (1528 reviews) | Not enough data | 
| **Calendar** | 8.7 (1390 reviews) | Not enough data | 
| **Shared Records** | 8.5 (1302 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Content Management** | 8.6 (1478 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (1551 reviews) | Not enough data | 
| **Workflow Performance** | 8.6 (1522 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.1 (1393 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### AI and Automation

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1246 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (1211 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.1 (1203 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.8 (1083 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (1030 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **AI Text Generation** | 7.3 (495 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (181 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (181 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (182 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (181 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (182 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (182 reviews) | Not enough data | 
| **Decision Making** | 7.2 (184 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **Jira** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### Bug Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Jira** | 8.4/10 | 2188 |

#### Bug Reporting

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **User Reports & Feedback** | Not enough data | 8.8 (1775 reviews) | 
| **Tester Reports & Feedback** | Not enough data | 8.7 (1729 reviews) | 
| **Team Reports & Comments** | Not enough data | 8.9 (1822 reviews) | 

#### Bug Monitoring

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Analytics** | Not enough data | 8.6 (1720 reviews) | 
| **Bug History** | Not enough data | 8.9 (1847 reviews) | 
| **Data Retention** | Not enough data | 8.8 (1699 reviews) | 

#### Agentic AI - Bug Tracking

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (247 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (249 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (247 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.5/10 | 12 |
| **Jira** | 9.3/10 | 78 |

#### Responses

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Personalization** | 8.5 (11 reviews) | 9.6 (37 reviews) | 
| **Route To Human** | 8.6 (11 reviews) | 9.4 (38 reviews) | 
| **Natural Language Understanding (NLU)** | 7.7 (11 reviews) | 9.5 (37 reviews) | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Sales Follow-Up** | 8.8 (10 reviews) | 9.0 (36 reviews) | 
| **Customer Interaction Automation** | 9.2 (10 reviews) | 9.2 (35 reviews) | 
| **Lead Generation** | 8.8 (10 reviews) | 9.1 (36 reviews) | 
| **Document Processing** | 8.5 (10 reviews) | 9.5 (38 reviews) | 
| **Feedback Collection** | 8.9 (9 reviews) | 9.4 (37 reviews) | 

#### Platform

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Conversation Editor** | 8.3 (11 reviews) | 9.5 (37 reviews) | 
| **Integration** | 8.3 (11 reviews) | 9.5 (42 reviews) | 
| **Human-In-The-Loop** | 9.0 (10 reviews) | 9.4 (38 reviews) | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Independent Decision Making** | 7.8 (10 reviews) | 9.1 (36 reviews) | 
| **Adaptive Responses** | 8.0 (10 reviews) | 9.2 (36 reviews) | 
| **Task Execution** | 8.0 (10 reviews) | 9.3 (36 reviews) | 
| **Problem Solving** | 7.8 (10 reviews) | 9.2 (37 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **AI Text Generation** | 9.2 (10 reviews) | 9.2 (42 reviews) | 
| **AI Text Summarization** | 8.9 (11 reviews) | 9.3 (37 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **Jira** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **Jira** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **Jira** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **Jira** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | Not enough data | 
| **Link Activity** | 8.8 (2082 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (2135 reviews) | Not enough data | 
| **Notifications** | 8.8 (2231 reviews) | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 8.9 (2211 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1861 |
| **Jira** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (107 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (105 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (103 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (105 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (104 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Data Sourcing** | 8.3 (1357 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1426 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1290 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1546 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1388 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Lead Scoring** | 8.1 (1346 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1302 reviews) | Not enough data | 
| **Risk Analysis** | 7.8 (1131 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1263 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1553 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1245 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1408 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1622 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1507 |
| **Jira** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (61 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Record Calls** | 8.6 (1190 reviews) | Not enough data | 
| **Generate Location** | 8.1 (981 reviews) | Not enough data | 
| **Call Types** | 8.6 (1149 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (1180 reviews) | Not enough data | 
| **Auto Dialer** | 7.9 (71 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | Not enough data | 
| **Information Locater** | 8.4 (1099 reviews) | Not enough data | 
| **Record Prospect Data** | 8.6 (1158 reviews) | Not enough data | 

#### Insights

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (1186 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | 
| **Sorts Prospects** | 8.4 (1090 reviews) | Not enough data | 
| **Automated Note Taking** | 7.6 (68 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **Jira** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Reporting** | 8.4 (883 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Jira** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Jira** | 8.5/10 | 4296 |

#### Communication

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Wiki Documentation** | Not enough data | 8.4 (2685 reviews) | 
| **Community Forum** | Not enough data | 8.2 (2528 reviews) | 
| **Customer Ideation** | Not enough data | 8.1 (2433 reviews) | 

#### Planning

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Work Capacity** | Not enough data | 8.7 (3166 reviews) | 
| **Task Ranking** | Not enough data | 8.8 (3289 reviews) | 
| **Kanban Board** | Not enough data | 8.8 (3081 reviews) | 
| **Custom Workflows** | Not enough data | 8.7 (3292 reviews) | 
| **Release Forecasting** | Not enough data | 8.3 (2657 reviews) | 

#### Workflow Management

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.6 (3030 reviews) | 
| **Progress Monitoring** | Not enough data | 8.9 (3573 reviews) | 
| **Budgeting** | Not enough data | 7.8 (2261 reviews) | 
| **Team Scorecard** | Not enough data | 8.4 (2501 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Jira** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to Jira (3):** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking), [Product Management Software](https://www.g2.com/categories/product-management-software), [Project Management Software](https://www.g2.com/categories/project-management)


---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | Jira | 
|---|---|---|
| **Small-Business** | 60.8% | 23.4% | 
| **Mid-Market** | 35.2% | 43.7% | 
| **Enterprise** | 4.0% | 32.8% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### Jira

- **Computer Software:** 23.6%
- **Information Technology and Services:** 23.6%
- **Financial Services:** 4.8%
- **Marketing and Advertising:** 4.2%
- **Internet:** 4.0%
- **Telecommunications:** 2.3%
- **Retail:** 2.0%
- **Hospital & Health Care:** 1.7%
- **Computer & Network Security:** 1.5%
- **Banking:** 1.4%
- **Other:** 30.8%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (850 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

### Alternatives to Jira

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13153 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13792 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1214 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3281 reviews)
- [Shortcut](https://www.g2.com/products/shortcut/reviews) — 4.4/5 stars (177 reviews)
- [Linear](https://www.g2.com/products/linear/reviews) — 4.6/5 stars (92 reviews)
- [YouTrack](https://www.g2.com/products/youtrack/reviews) — 4.2/5 stars (60 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (16944 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (12164 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4537 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### Jira

- Title: [Is Jira a good tool?](https://www.g2.com/discussions/is-jira-a-good-tool) — 13 comments, 4 upvotes
  > **Top comment:** "Yes, it is. It's good for having an area to house all tasks required for a scope of work. "
- Title: [How is Jira transforming project management practices in agile software development teams?](https://www.g2.com/discussions/jira-how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) — 11 comments, 8 upvotes
  > **Top comment:** "With jira we were able to streamline team collaboration by showing the actual status of all the team effort in jira timeline while we conduct Scrum..."
- Title: [What are the features of JIRA?](https://www.g2.com/discussions/jira-what-are-the-features-of-jira) — 11 comments, 2 upvotes
  > **Top comment:** "Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your..."
- Title: [Is Jira free tool?](https://www.g2.com/discussions/is-jira-free-tool) — 8 comments, 1 upvote
  > **Top comment:** "JIRA is free up to 10 users, 2GB of storage. However, they do offer paid plans for more users and storage if need."
- Title: [How is Jira transforming project management practices in agile software development teams?](https://www.g2.com/discussions/how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) — 6 comments, 4 upvotes
  > **Top comment:** "It helps to planning to visualizing progress, managing, backlogs and bug tracking"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-jira)