# HubSpot Sales Hub vs InStream Group Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in user experience, with many praising its intuitive interface. Users appreciate how everything is clearly labeled and easy to navigate, allowing them to quickly find deals and leads, which enhances their overall productivity.
- **Users say** that InStream Group offers a unique relationship-focused approach that simplifies the structuring of contacts, companies, and deals. This feature is particularly beneficial for tracking communication history, making it easier for teams to manage client relationships effectively.
- **Reviewers mention** that HubSpot Sales Hub provides robust reporting and dashboard features, which help users understand trends at a glance. This capability is highlighted as a significant advantage for managers who need to monitor workloads and performance metrics efficiently.
- **According to verified reviews** , InStream Group stands out for its video capabilities, with users enjoying the high-quality service for live streams. The platform's ability to record and share short videos has been noted as a game-changer for reducing lengthy meetings and improving team communication.
- **G2 reviewers highlight** that HubSpot Sales Hub has a strong support system, with features like a ticketing system that consolidates all tickets in one view, making it easier for users to manage customer inquiries compared to other systems they have used.
- **Users report** that while InStream Group has a simple setup process, it may not offer the same level of comprehensive features as HubSpot Sales Hub, which is often preferred for its extensive capabilities in sales management and customer relationship tools.



| | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 13,825 | 125 | 
| **Largest Market Segment** | Small-Business (60.8% of reviews) | Small-Business (42.7% of reviews) | 
| **Entry Level Price** | $0.00 | $0 per user | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### InStream Group

Pros:
- Ease of Use (2 reviews)
- Easy Setup (1 reviews)

Cons:
- Integration Issues (2 reviews)
- Performance Issues (1 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | InStream Group | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10035 reviews) | 8.7 (107 reviews) | 
  | **Ease of Use** | 8.7 (10926 reviews) | 8.8 (108 reviews) | 
  | **Ease of Setup** | 8.3 (4889 reviews) | 8.4 (44 reviews) | 
  | **Ease of Admin** | 8.6 (3159 reviews) | 8.5 (43 reviews) | 
  | **Quality of Support** | 8.6 (9038 reviews) | 8.9 (106 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3111 reviews) | 8.9 (42 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9587 reviews) | 9.1 (105 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### InStream Group

#### Entry-Level Pricing

Plan: Free

Price: $0 per user

Key Features:
- 1 User
- 0 Mailboxes
- 100 contacts

[Browse all 5 editions](https://www.g2.com/products/instream-group/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7602 |
| **InStream Group** | 8.2/10 | 99 |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6155 reviews) ✓ Verified | 8.8 (87 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6036 reviews) ✓ Verified | 8.3 (81 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.6 (6190 reviews) ✓ Verified | 8.5 (82 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.8 (4197 reviews) ✓ Verified | 8.3 (78 reviews) ✓ Verified | 
| **Desktop Integration** | 8.5 (5091 reviews) ✓ Verified | 8.3 (80 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.8 (3257 reviews) ✓ Verified | 8.3 (81 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (3166 reviews) ✓ Verified | 8.3 (79 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (2462 reviews) | 8.5 (82 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Email Marketing** | 8.7 (5414 reviews) ✓ Verified | 8.6 (78 reviews) ✓ Verified | 
| **Campaign Management** | 8.5 (5059 reviews) ✓ Verified | Feature Not Available | 
| **Lead Management** | 8.7 (5258 reviews) ✓ Verified | 8.5 (81 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (4449 reviews) ✓ Verified | Feature Not Available | 

#### Customer Support

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Case Management** | 8.3 (3630 reviews) ✓ Verified | 8.4 (80 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (2462 reviews) | 8.2 (80 reviews) ✓ Verified | 
| **Knowledge Base** | 8.4 (3300 reviews) ✓ Verified | 8.4 (79 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (3278 reviews) ✓ Verified | 8.1 (78 reviews) ✓ Verified | 
| **Support Analytics** | 8.2 (3506 reviews) ✓ Verified | 8.4 (80 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Reporting** | 8.2 (5843 reviews) ✓ Verified | 8.3 (81 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (6153 reviews) ✓ Verified | 8.5 (82 reviews) ✓ Verified | 
| **Forecasting** | 8.0 (4295 reviews) ✓ Verified | 8.4 (77 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3808 reviews) ✓ Verified | 8.3 (78 reviews) ✓ Verified | 
| **Social Network Integration** | 8.1 (2457 reviews) ✓ Verified | 8.4 (79 reviews) ✓ Verified | 
| **Mobile User Support** | 7.7 (4128 reviews) ✓ Verified | 8.2 (75 reviews) ✓ Verified | 

#### Platform

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Customization** | 8.0 (2954 reviews) ✓ Verified | 7.7 (33 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (2599 reviews) ✓ Verified | 7.8 (33 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (2983 reviews) ✓ Verified | 7.9 (34 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (2278 reviews) ✓ Verified | 8.5 (33 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.5 (1972 reviews) | 7.9 (29 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (2580 reviews) ✓ Verified | 7.6 (30 reviews) | 
| **Performance and Reliability** | 8.6 (3020 reviews) ✓ Verified | 8.2 (31 reviews) ✓ Verified | 
| **Output Document Generation** | 8.0 (1664 reviews) | 7.5 (30 reviews) ✓ Verified | 

#### Integration

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2266 reviews) ✓ Verified | 7.4 (32 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (2393 reviews) ✓ Verified | 7.6 (31 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.2 (2246 reviews) ✓ Verified | 7.5 (31 reviews) ✓ Verified | 

#### Generative AI

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **AI Text Generation** | 7.4 (687 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (219 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (213 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (221 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (214 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (219 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (215 reviews) | Not enough data | 
| **Decision Making** | 7.2 (214 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InStream Group** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 834 |
| **InStream Group** | N/A | N/A |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (524 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (620 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (648 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.9 (655 reviews) | Not enough data | 

#### Organization

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (676 reviews) | Not enough data | 
| **Data Entry** | 8.8 (663 reviews) | Not enough data | 
| **Integrations / APIs** | 8.6 (600 reviews) | Not enough data | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Coaching ** | 8.3 (553 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (665 reviews) | Not enough data | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | 8.7 (617 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **AI Text Generation** | 8.1 (155 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (154 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (19 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (19 reviews) | Not enough data | 
| **Decision Making** | 8.2 (19 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1883 |
| **InStream Group** | N/A | N/A |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Task Management** | 8.8 (1637 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.0 (1687 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (1438 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.2 (1334 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (1525 reviews) | Not enough data | 
| **Calendar** | 8.7 (1387 reviews) | Not enough data | 
| **Shared Records** | 8.5 (1300 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Content Management** | 8.6 (1476 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (1548 reviews) | Not enough data | 
| **Workflow Performance** | 8.6 (1520 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.1 (1391 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### AI and Automation

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1244 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (1209 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.1 (1201 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.8 (1081 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (1029 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **AI Text Generation** | 7.3 (494 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (180 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (180 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (181 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (180 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (181 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (181 reviews) | Not enough data | 
| **Decision Making** | 7.1 (183 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 385 |
| **InStream Group** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Call Recording** | 8.2 (302 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 11 |
| **InStream Group** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Personalization** | 8.3 (10 reviews) | Not enough data | 
| **Route To Human** | 8.5 (10 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.7 (10 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Sales Follow-Up** | 8.9 (9 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.1 (9 reviews) | Not enough data | 
| **Lead Generation** | 8.7 (9 reviews) | Not enough data | 
| **Document Processing** | 8.5 (9 reviews) | Not enough data | 
| **Feedback Collection** | 8.8 (8 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Conversation Editor** | 8.2 (10 reviews) | Not enough data | 
| **Integration** | 8.3 (10 reviews) | Not enough data | 
| **Human-In-The-Loop** | 8.9 (9 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Independent Decision Making** | 7.8 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 7.8 (9 reviews) | Not enough data | 
| **Task Execution** | 8.0 (9 reviews) | Not enough data | 
| **Problem Solving** | 7.6 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **AI Text Generation** | 9.1 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 9.0 (10 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 769 |
| **InStream Group** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **MS Teams Integration** | 8.3 (521 reviews) | Not enough data | 
| **Email Integration** | 9.0 (718 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Set Working Hours** | 8.7 (620 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **InStream Group** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1387 |
| **InStream Group** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Profiles** | 8.4 (966 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1099 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1198 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (990 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2521 |
| **InStream Group** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (118 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (118 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (118 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (118 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (117 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (118 reviews) | Not enough data | 
| **Decision Making** | 6.9 (119 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Open Rates** | 8.7 (2094 reviews) | Not enough data | 
| **Link Activity** | 8.8 (2080 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2132 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (2131 reviews) | Not enough data | 
| **Notifications** | 8.8 (2228 reviews) | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 8.9 (2208 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **AI Text Generation** | 7.5 (484 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1856 |
| **InStream Group** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (105 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (103 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (101 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (103 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (102 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Data Sourcing** | 8.3 (1354 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1423 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1288 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1544 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1386 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Lead Scoring** | 8.1 (1343 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1299 reviews) | Not enough data | 
| **Risk Analysis** | 7.7 (1129 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1261 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1550 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1242 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1404 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1617 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1505 |
| **InStream Group** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (62 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (60 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Record Calls** | 8.6 (1188 reviews) | Not enough data | 
| **Generate Location** | 8.1 (979 reviews) | Not enough data | 
| **Call Types** | 8.6 (1147 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (1178 reviews) | Not enough data | 
| **Auto Dialer** | 7.9 (70 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Personalization** | 8.7 (1253 reviews) | Not enough data | 
| **Information Locater** | 8.4 (1098 reviews) | Not enough data | 
| **Record Prospect Data** | 8.6 (1156 reviews) | Not enough data | 

#### Insights

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Notes** | 9.0 (1343 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (1184 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | 
| **Sorts Prospects** | 8.4 (1089 reviews) | Not enough data | 
| **Automated Note Taking** | 7.5 (67 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1023 |
| **InStream Group** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Content Import** | 8.4 (803 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (811 reviews) | Not enough data | 
| **Content Storage** | 8.3 (798 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Reporting** | 8.4 (882 reviews) | Not enough data | 
| **Alerts** | 8.4 (882 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (825 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (799 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InStream Group** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InStream Group** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)



---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | InStream Group | 
|---|---|---|
| **Small-Business** | 60.8% | 42.7% | 
| **Mid-Market** | 35.2% | 26.5% | 
| **Enterprise** | 4.0% | 30.8% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Staffing and Recruiting:** 1.6%
- **Health, Wellness and Fitness:** 1.6%
- **Other:** 44.5%

#### InStream Group

- **Information Technology and Services:** 11.4%
- **Retail:** 9.6%
- **Telecommunications:** 7.0%
- **Hospital & Health Care:** 5.3%
- **Marketing and Advertising:** 5.3%
- **Accounting:** 4.4%
- **Insurance:** 2.6%
- **Staffing and Recruiting:** 2.6%
- **Education Management:** 2.6%
- **Food & Beverages:** 2.6%
- **Other:** 46.5%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9662 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (114 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2042 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (824 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)

### Alternatives to InStream Group

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3056 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (492 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### InStream Group

- Title: [What is InStream used for?](https://www.g2.com/discussions/what-is-instream-used-for) — 1 comment
  > **Top comment:** "Some common uses include:

Tracking sales leads and opportunities
Managing customer contacts and communication
Monitoring emails, calls, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-instream-group)