# HubSpot Sales Hub vs InsideSales Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. Features like lead management, deal tracking, and email integration streamline workflows, making it easier to manage follow-ups.
- **Users say** that InsideSales offers a user-friendly interface and a smooth onboarding process, which many find beneficial for quick implementation. Reviewers highlight the effectiveness of the task function, which helps them prioritize calls without spending time figuring out who to contact next.
- **Reviewers mention** that HubSpot Sales Hub's automation features significantly enhance productivity by handling repetitive tasks. Users have noted that the clean interface and AI tools simplify daily operations, allowing them to focus on more strategic activities.
- **According to verified reviews** , while InsideSales has a strong focus on enterprise-level solutions, some users feel it may not cater as effectively to small businesses. This is contrasted by HubSpot Sales Hub's popularity among small businesses, with many users praising its tailored features for their specific needs.
- **G2 reviewers highlight** the quality of support provided by InsideSales, with many users expressing satisfaction with ongoing assistance. However, HubSpot Sales Hub also receives positive feedback for its support, particularly for its resources and community, which help users navigate challenges effectively.
- **Users report** that HubSpot Sales Hub's detailed search and filtering capabilities enhance their ability to manage data efficiently. The integration with AI tools like Claude allows for quick access to information about prospects and deal stages, which users find invaluable for maintaining momentum in their sales processes.



| | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 13,874 | 618 | 
| **Largest Market Segment** | Small-Business (60.9% of reviews) | Enterprise (48.4% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### InsideSales

**Not enough data**

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | InsideSales | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10073 reviews) | 8.9 (487 reviews) | 
  | **Ease of Use** | 8.7 (10965 reviews) | 8.9 (491 reviews) | 
  | **Ease of Setup** | 8.3 (4925 reviews) | 8.4 (94 reviews) | 
  | **Ease of Admin** | 8.6 (3163 reviews) | 8.4 (96 reviews) | 
  | **Quality of Support** | 8.6 (9073 reviews) | 9.1 (479 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3115 reviews) | 9.2 (92 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9617 reviews) | 9.0 (473 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### InsideSales

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7641 |
| **InsideSales** | N/A | N/A |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6174 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6052 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.6 (6206 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.8 (4201 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.5 (5095 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.8 (3263 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 7.8 (3172 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.2 (2467 reviews) | Not enough data | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Email Marketing** | 8.7 (5427 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.5 (5065 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.7 (5266 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 8.1 (4452 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Case Management** | 8.3 (3636 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (2466 reviews) | Not enough data | 
| **Knowledge Base** | 8.4 (3306 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (3283 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.3 (3511 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Reporting** | 8.2 (5854 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.4 (6166 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.0 (4301 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3812 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 8.1 (2462 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (4134 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Customization** | 8.0 (2960 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.3 (2608 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.5 (2987 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.1 (2280 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.5 (1975 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (2584 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.6 (3031 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (1667 reviews) | Not enough data | 

#### Integration

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2270 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.2 (2400 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.2 (2251 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 7.4 (694 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (221 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (215 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (216 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (221 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (218 reviews) | Not enough data | 
| **Decision Making** | 7.2 (216 reviews) | Not enough data | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InsideSales** | 8.7/10 | 123 |

#### Data Availability

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.8 (94 reviews) | 
| **Company Data Availability** | Not enough data | 8.6 (92 reviews) | 
| **Industry Research Availability** | Not enough data | 8.4 (77 reviews) ✓ Verified | 
| **Technographic Data Availability** | Not enough data | Not enough data | 

#### Data Accuracy

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | 8.5 (85 reviews) | 
| **Company Data Accuracy** | Not enough data | 8.5 (81 reviews) | 
| **Technographic Data Accuracy** | Not enough data | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Internationalization** | Not enough data | 8.7 (22 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.2 (29 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (31 reviews) | 
| **Reporting/Dashboards** | Not enough data | 8.3 (29 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | Not enough data | 
| **APIs** | Not enough data | 9.1 (23 reviews) | 

#### Features

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Lead Builder** | Not enough data | 8.6 (67 reviews) | 
| **Integration to CRM/Marketing Automation** | Not enough data | 9.1 (89 reviews) | 
| **Data Cleaning/Enrichment** | Not enough data | 8.4 (73 reviews) | 
| **Data Segmentation/Filtering** | Not enough data | 8.7 (77 reviews) ✓ Verified | 
| **Search** | Not enough data | 8.8 (95 reviews) ✓ Verified | 
| **News/People Alerts** | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Connections** | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.6 (80 reviews) ✓ Verified | 
| **Messaging** | Not enough data | 8.9 (83 reviews) ✓ Verified | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 839 |
| **InsideSales** | 9.2/10 | 35 |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (526 reviews) | 9.4 (8 reviews) | 
| **Lead Qualification** | 8.6 (622 reviews) | 8.7 (21 reviews) | 
| **Lead Follow-up** | 8.9 (651 reviews) | 9.4 (27 reviews) | 
| **Meeting Scheduling ** | 8.9 (657 reviews) | 9.4 (20 reviews) | 

#### Organization

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (678 reviews) | 9.4 (24 reviews) | 
| **Data Entry** | 8.8 (666 reviews) | 9.4 (27 reviews) | 
| **Integrations / APIs** | 8.6 (602 reviews) | 9.1 (18 reviews) | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Coaching ** | 8.3 (555 reviews) | 8.9 (17 reviews) | 
| **Peformance Tracking** | 8.8 (668 reviews) | 9.1 (25 reviews) | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | 9.4 (13 reviews) | 
| **Sales Forecasting ** | 8.7 (620 reviews) | 9.0 (18 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 8.1 (156 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (155 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (20 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (20 reviews) | Not enough data | 
| **Decision Making** | 8.3 (20 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1888 |
| **InsideSales** | 8.8/10 | 244 |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Task Management** | 8.8 (1640 reviews) | 9.1 (225 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 9.0 (1691 reviews) | 9.0 (228 reviews) ✓ Verified | 
| **Calls and Voice** | 8.3 (1440 reviews) | 9.0 (228 reviews) | 
| **Other Outreach Options ** | 8.2 (1336 reviews) | 8.8 (173 reviews) ✓ Verified | 
| **CRM Integration** | 8.8 (1528 reviews) | 9.1 (219 reviews) ✓ Verified | 
| **Calendar** | 8.7 (1390 reviews) | 8.9 (19 reviews) | 
| **Shared Records** | 8.5 (1302 reviews) | 8.6 (11 reviews) | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Content Management** | 8.6 (1478 reviews) | 8.9 (197 reviews) ✓ Verified | 
| **Workflow Management** | 8.7 (1551 reviews) | 9.1 (209 reviews) ✓ Verified | 
| **Workflow Performance** | 8.6 (1522 reviews) | 9.1 (200 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.1 (1393 reviews) | 8.7 (175 reviews) ✓ Verified | 
| **Gamification** | Feature Not Available | 8.2 (15 reviews) | 

#### AI and Automation

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1246 reviews) | 8.8 (20 reviews) | 
| **Lead Scoring** | 8.1 (1211 reviews) | 8.4 (17 reviews) | 
| **Best Time of Day Scheduling** | 8.1 (1203 reviews) | 8.7 (17 reviews) | 
| **Buyer Intelligence** | 7.8 (1083 reviews) | 8.9 (15 reviews) | 
| **Machine Learning** | 7.7 (1030 reviews) | 8.2 (15 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 7.3 (495 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (181 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (181 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (182 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (181 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (182 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (182 reviews) | Not enough data | 
| **Decision Making** | 7.2 (184 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **InsideSales** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.5/10 | 12 |
| **InsideSales** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Personalization** | 8.5 (11 reviews) | Not enough data | 
| **Route To Human** | 8.6 (11 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.7 (11 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Sales Follow-Up** | 8.8 (10 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (10 reviews) | Not enough data | 
| **Lead Generation** | 8.8 (10 reviews) | Not enough data | 
| **Document Processing** | 8.5 (10 reviews) | Not enough data | 
| **Feedback Collection** | 8.9 (9 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Conversation Editor** | 8.3 (11 reviews) | Not enough data | 
| **Integration** | 8.3 (11 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.0 (10 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Independent Decision Making** | 7.8 (10 reviews) | Not enough data | 
| **Adaptive Responses** | 8.0 (10 reviews) | Not enough data | 
| **Task Execution** | 8.0 (10 reviews) | Not enough data | 
| **Problem Solving** | 7.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 9.2 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (11 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **InsideSales** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **InsideSales** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **InsideSales** | 8.4/10 | 35 |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | 8.1 (16 reviews) | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | 8.2 (19 reviews) | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | 6.3 (8 reviews) | 
| **Leaderboards** | 8.3 (944 reviews) | 8.8 (25 reviews) ✓ Verified | 

#### Personalization

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | 8.3 (17 reviews) ✓ Verified | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | 8.3 (17 reviews) ✓ Verified | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | 8.8 (23 reviews) ✓ Verified | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | 8.3 (18 reviews) | 

#### Administrative

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | 9.2 (28 reviews) ✓ Verified | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | 9.1 (18 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.3 (857 reviews) | 8.8 (18 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **InsideSales** | 9.2/10 | 196 |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | 9.1 (175 reviews) | 
| **Link Activity** | 8.8 (2082 reviews) | 9.1 (169 reviews) | 
| **Attachment Activity** | Feature Not Available | 9.2 (171 reviews) | 

#### Customizations

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | 9.2 (186 reviews) | 
| **Email Scheduling** | 8.9 (2135 reviews) | 9.3 (174 reviews) | 
| **Notifications** | 8.8 (2231 reviews) | 9.3 (180 reviews) | 
| **Email Categorization** | Feature Not Available | 8.9 (155 reviews) | 
| **Templates** | 8.9 (2211 reviews) | 9.3 (184 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1861 |
| **InsideSales** | 8.8/10 | 208 |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (107 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (105 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (103 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (105 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (104 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Data Sourcing** | 8.3 (1357 reviews) | 8.9 (131 reviews) | 
| **Exporting & Sharing Data** | 8.4 (1426 reviews) | 9.0 (124 reviews) | 
| **Multi-Device Data Visualization** | 8.2 (1290 reviews) | 9.0 (107 reviews) | 
| **Interactive Dashboards** | 8.6 (1546 reviews) | 8.9 (156 reviews) | 
| **Data Segmentation** | 8.4 (1388 reviews) | 8.7 (127 reviews) | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Lead Scoring** | 8.1 (1346 reviews) | 8.6 (135 reviews) | 
| **Opportunity Scoring** | 8.2 (1302 reviews) | 8.7 (114 reviews) | 
| **Risk Analysis** | 7.8 (1131 reviews) | 8.5 (99 reviews) | 
| **Live Forecasting** | 7.9 (1263 reviews) | 8.8 (112 reviews) | 

#### Sales Management

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1553 reviews) | 8.9 (128 reviews) | 
| **Sales Gamification** | 7.9 (1245 reviews) | 8.8 (153 reviews) | 
| **Account-Based Analytics** | 8.4 (1408 reviews) | 8.9 (150 reviews) | 
| **Activity Tracking** | 8.9 (1622 reviews) | 9.1 (183 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1507 |
| **InsideSales** | 8.9/10 | 386 |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (61 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Record Calls** | 8.6 (1190 reviews) | 8.9 (291 reviews) | 
| **Generate Location** | 8.1 (981 reviews) | 8.9 (312 reviews) | 
| **Call Types** | 8.6 (1149 reviews) | 9.1 (322 reviews) | 
| **Click-to-Call** | 8.7 (1180 reviews) | 9.3 (372 reviews) | 
| **Auto Dialer** | 7.9 (71 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | 8.9 (333 reviews) | 
| **Information Locater** | 8.4 (1099 reviews) | 8.8 (309 reviews) | 
| **Record Prospect Data** | 8.6 (1158 reviews) | 8.8 (308 reviews) | 

#### Insights

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | 8.9 (341 reviews) | 
| **Daily Summary** | 8.7 (1186 reviews) | 8.7 (303 reviews) | 
| **Automated Voicemails** | Feature Not Available | 8.9 (254 reviews) | 
| **Automated Emails** | Feature Not Available | 9.0 (309 reviews) | 
| **Sorts Prospects** | 8.4 (1090 reviews) | 8.7 (308 reviews) | 
| **Automated Note Taking** | 7.6 (68 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **InsideSales** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Reporting** | 8.4 (883 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (6):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to HubSpot Sales Hub (7):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [CRM Software](https://www.g2.com/categories/crm), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to InsideSales (1):** [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | InsideSales | 
|---|---|---|
| **Small-Business** | 60.9% | 15.5% | 
| **Mid-Market** | 35.2% | 36.1% | 
| **Enterprise** | 4.0% | 48.4% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### InsideSales

- **Information Technology and Services:** 22.7%
- **Computer Software:** 16.0%
- **Marketing and Advertising:** 12.9%
- **Telecommunications:** 6.9%
- **Financial Services:** 5.6%
- **Internet:** 3.8%
- **Transportation/Trucking/Railroad:** 2.9%
- **Consumer Services:** 2.3%
- **Chemicals:** 2.0%
- **Hospital & Health Care:** 1.6%
- **Other:** 23.2%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (850 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

### Alternatives to InsideSales

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (579 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1549 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1458 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### InsideSales

- Title: [Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?](https://www.g2.com/discussions/26128-do-you-think-playbooks-will-integrate-more-plays-into-the-system-by-the-end-of-2020) — 1 comment, 2 upvotes
  > **Top comment:** "Plays are written by users with permission, not by playbooks"
- Title: [Does Playbooks work with the Microsoft Dynamics cloud solution?](https://www.g2.com/discussions/work-with-miscrosoft-dynamics) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works with the cloud Microsoft Dynamics CRM. "
- Title: [Is Playbooks Salesforce lightning ready?](https://www.g2.com/discussions/salesforce-lightning-capable-f9f5a24d-500f-4b05-8b22-2ef70a1f8b83) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works seamlessly with Salesforce lightning. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-insidesales)