# HubSpot Sales Hub vs Infor Customer Relationship Management (CRM) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in user-friendliness, with many users appreciating its intuitive interface that allows for easy management of sales activities. One user highlighted how the platform keeps everything organized in one place, making it simpler to track emails, follow-ups, and customer interactions.
- **Users say** that Infor Customer Relationship Management (CRM) offers unique features like an AI Assistant that can answer questions about CRM data and help users find records quickly. This capability enhances the user experience by providing context faster, although some users noted that it may not fully meet their specific workflow needs.
- **Reviewers mention** that HubSpot Sales Hub provides robust reporting tools that are easy to access and understand. Users have praised the platform for its ability to actively monitor performance with reliable, up-to-date data, which is crucial for making informed sales decisions.
- **According to verified reviews** , Infor CRM is recognized for its centralized information management, which helps automate routine tasks and improve collaboration across teams. However, some users have expressed challenges with configuration, indicating that it may require more effort to tailor to specific business needs.
- **G2 reviewers highlight** that HubSpot Sales Hub's implementation process is quick and straightforward, with many users appreciating the intuitive onboarding experience. This ease of setup contrasts with Infor CRM, where users have reported a more complex setup process that can be time-consuming.
- **Users report** that HubSpot Sales Hub consistently delivers high-quality support, with many praising the responsiveness and helpfulness of the support team. In contrast, while Infor CRM has its strengths, users have noted that the quality of support could be improved, indicating a potential area for growth.



| | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.3 out of 5 | 
| **Total Reviews** | 13,897 | 82 | 
| **Largest Market Segment** | Small-Business (60.8% of reviews) | Mid-Market (55.4% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### Infor Customer Relationship Management (CRM)

Pros:
- Customer Management (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Missing Features (1 reviews)
- Slow Loading (1 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10091 reviews) | 6.7 (67 reviews) | 
  | **Ease of Use** | 8.7 (10984 reviews) | 6.6 (68 reviews) | 
  | **Ease of Setup** | 8.3 (4945 reviews) | 5.6 (33 reviews) | 
  | **Ease of Admin** | 8.6 (3174 reviews) | 5.5 (32 reviews) | 
  | **Quality of Support** | 8.6 (9090 reviews) | 6.3 (55 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3126 reviews) | 6.9 (26 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9634 reviews) | 4.1 (67 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### Infor Customer Relationship Management (CRM)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7662 |
| **Infor Customer Relationship Management (CRM)** | 6.3/10 | 67 |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6182 reviews) ✓ Verified | 7.4 (54 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 6.9 (28 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6061 reviews) ✓ Verified | 6.6 (51 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.6 (6213 reviews) ✓ Verified | 6.4 (53 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.8 (4202 reviews) ✓ Verified | 5.9 (38 reviews) ✓ Verified | 
| **Desktop Integration** | 8.5 (5097 reviews) ✓ Verified | 6.3 (52 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.8 (3264 reviews) ✓ Verified | 6.4 (42 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (3173 reviews) ✓ Verified | 6.2 (36 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (2468 reviews) | 6.3 (36 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Email Marketing** | 8.7 (5431 reviews) ✓ Verified | 6.1 (34 reviews) | 
| **Campaign Management** | 8.5 (5066 reviews) ✓ Verified | 6.4 (35 reviews) | 
| **Lead Management** | 8.7 (5273 reviews) ✓ Verified | 6.8 (38 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (4453 reviews) ✓ Verified | 6.5 (25 reviews) ✓ Verified | 

#### Customer Support

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Case Management** | 8.3 (3637 reviews) ✓ Verified | 7.2 (29 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (2466 reviews) | 6.7 (24 reviews) ✓ Verified | 
| **Knowledge Base** | 8.4 (3306 reviews) ✓ Verified | 6.4 (26 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (3283 reviews) ✓ Verified | 6.4 (22 reviews) ✓ Verified | 
| **Support Analytics** | 8.3 (3511 reviews) ✓ Verified | 6.7 (26 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Reporting** | 8.2 (5861 reviews) ✓ Verified | 6.1 (46 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (6169 reviews) ✓ Verified | 6.6 (43 reviews) ✓ Verified | 
| **Forecasting** | 8.0 (4302 reviews) ✓ Verified | 5.2 (38 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3812 reviews) ✓ Verified | 5.4 (23 reviews) ✓ Verified | 
| **Social Network Integration** | 8.1 (2462 reviews) ✓ Verified | 5.8 (24 reviews) ✓ Verified | 
| **Mobile User Support** | 7.7 (4134 reviews) ✓ Verified | 6.0 (34 reviews) ✓ Verified | 

#### Platform

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Customization** | 8.0 (2964 reviews) ✓ Verified | 7.2 (24 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (2613 reviews) ✓ Verified | 5.8 (24 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (2989 reviews) ✓ Verified | 7.5 (23 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (2281 reviews) ✓ Verified | 6.6 (15 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.5 (1976 reviews) | 7.2 (20 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (2585 reviews) ✓ Verified | 4.8 (22 reviews) | 
| **Performance and Reliability** | 8.6 (3035 reviews) ✓ Verified | 6.1 (23 reviews) ✓ Verified | 
| **Output Document Generation** | 8.0 (1668 reviews) | 5.7 (20 reviews) ✓ Verified | 

#### Integration

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2271 reviews) ✓ Verified | 5.4 (30 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (2401 reviews) ✓ Verified | 5.5 (17 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.2 (2253 reviews) ✓ Verified | 4.4 (20 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **AI Text Generation** | 7.4 (694 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (221 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (215 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (226 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (216 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (222 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (218 reviews) | Not enough data | 
| **Decision Making** | 7.2 (216 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 840 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (526 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (623 reviews) | Not enough data | 
| **Lead Follow-up** | 8.9 (651 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.9 (657 reviews) | Not enough data | 

#### Organization

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (678 reviews) | Not enough data | 
| **Data Entry** | 8.8 (667 reviews) | Not enough data | 
| **Integrations / APIs** | 8.6 (603 reviews) | Not enough data | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Coaching ** | 8.3 (555 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (668 reviews) | Not enough data | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | 8.7 (620 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **AI Text Generation** | 8.1 (156 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (155 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (20 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (20 reviews) | Not enough data | 
| **Decision Making** | 8.3 (20 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1888 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Task Management** | 8.8 (1640 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.0 (1691 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (1440 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.2 (1336 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (1528 reviews) | Not enough data | 
| **Calendar** | 8.7 (1390 reviews) | Not enough data | 
| **Shared Records** | 8.5 (1302 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Content Management** | 8.6 (1478 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (1551 reviews) | Not enough data | 
| **Workflow Performance** | 8.6 (1522 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.1 (1393 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### AI and Automation

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1246 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (1211 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.1 (1203 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.8 (1083 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (1030 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **AI Text Generation** | 7.3 (495 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (181 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (181 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (182 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (181 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (182 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (182 reviews) | Not enough data | 
| **Decision Making** | 7.2 (184 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.5/10 | 12 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Personalization** | 8.5 (11 reviews) | Not enough data | 
| **Route To Human** | 8.6 (11 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.7 (11 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Sales Follow-Up** | 8.8 (10 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (10 reviews) | Not enough data | 
| **Lead Generation** | 8.8 (10 reviews) | Not enough data | 
| **Document Processing** | 8.5 (10 reviews) | Not enough data | 
| **Feedback Collection** | 8.9 (9 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Conversation Editor** | 8.3 (11 reviews) | Not enough data | 
| **Integration** | 8.3 (11 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.0 (10 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Independent Decision Making** | 7.8 (10 reviews) | Not enough data | 
| **Adaptive Responses** | 8.0 (10 reviews) | Not enough data | 
| **Task Execution** | 8.0 (10 reviews) | Not enough data | 
| **Problem Solving** | 7.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **AI Text Generation** | 9.2 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (11 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | Not enough data | 
| **Link Activity** | 8.8 (2082 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (2135 reviews) | Not enough data | 
| **Notifications** | 8.8 (2231 reviews) | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 8.9 (2211 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1861 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (107 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (105 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (103 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (105 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (104 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Data Sourcing** | 8.3 (1357 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1426 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1290 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1546 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1388 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Lead Scoring** | 8.1 (1346 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1302 reviews) | Not enough data | 
| **Risk Analysis** | 7.8 (1131 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1263 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1553 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1245 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1408 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1622 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1507 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (61 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Record Calls** | 8.6 (1190 reviews) | Not enough data | 
| **Generate Location** | 8.1 (981 reviews) | Not enough data | 
| **Call Types** | 8.6 (1149 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (1180 reviews) | Not enough data | 
| **Auto Dialer** | 7.9 (71 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | Not enough data | 
| **Information Locater** | 8.4 (1099 reviews) | Not enough data | 
| **Record Prospect Data** | 8.6 (1158 reviews) | Not enough data | 

#### Insights

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (1186 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | 
| **Sorts Prospects** | 8.4 (1090 reviews) | Not enough data | 
| **Automated Note Taking** | 7.6 (68 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1027 |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Reporting** | 8.4 (884 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Cross-Functional Alignment** | 7.3 (38 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Infor Customer Relationship Management (CRM)** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)



---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | Infor Customer Relationship Management (CRM) | 
|---|---|---|
| **Small-Business** | 60.8% | 27.0% | 
| **Mid-Market** | 35.2% | 55.4% | 
| **Enterprise** | 4.0% | 17.6% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.7%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### Infor Customer Relationship Management (CRM)

- **Computer Software:** 16.2%
- **Information Technology and Services:** 10.8%
- **Marketing and Advertising:** 5.4%
- **Telecommunications:** 4.1%
- **Financial Services:** 4.1%
- **Hospital & Health Care:** 4.1%
- **Machinery:** 4.1%
- **Airlines/Aviation:** 2.7%
- **Biotechnology:** 2.7%
- **Construction:** 2.7%
- **Other:** 43.2%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9697 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (866 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9104 reviews)

### Alternatives to Infor Customer Relationship Management (CRM)

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1002 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (672 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (575 reviews)
- [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (517 reviews)
- [Oracle Siebel](https://www.g2.com/products/oracle-siebel/reviews) — 3.5/5 stars (467 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### Infor Customer Relationship Management (CRM)

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-infor-customer-relationship-management-crm)