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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
HubSpot Sales Hub
Star Rating
(13,376)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Ease of Use with a score of 8.9, making it intuitive for small businesses to navigate, while HubSpot Sales Hub, with a score of 8.7, is slightly less user-friendly, particularly for those new to CRM systems.
- Reviewers mention that Pipedrive's Opportunity & Pipeline Management features score 8.8, allowing users to effectively track sales processes, whereas HubSpot Sales Hub scores 8.5, indicating it may not be as robust in this area.
- G2 users highlight that HubSpot Sales Hub offers superior Email Marketing capabilities with a score of 8.7 compared to Pipedrive's 7.5, making it a better choice for businesses focused on email campaigns and outreach.
- Users on G2 report that Pipedrive's Customer Support Portal scores 7.8, which is lower than HubSpot Sales Hub's 8.2, suggesting that HubSpot provides a more comprehensive support experience for users needing assistance.
- Reviewers mention that Pipedrive shines in Task / Activity Management with a score of 8.6, which helps users stay organized, while HubSpot Sales Hub's score of 8.5 indicates it may not offer as many features in this area.
- Users say that Pipedrive's Performance and Reliability score of 8.7 is a strong point, ensuring consistent uptime and functionality, while HubSpot Sales Hub's score of 8.6 is slightly lower, indicating a minor edge for Pipedrive in this critical area.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
HubSpot Sales Hub
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.6
9,747
8.5
2,488
Ease of Use
8.7
10,633
8.9
2,524
Ease of Setup
8.3
4,611
8.7
1,543
Ease of Admin
8.6
3,110
8.6
997
Quality of Support
8.6
8,775
8.4
2,128
Has the product been a good partner in doing business?
8.7
3,064
8.7
965
Product Direction (% positive)
8.7
9,327
8.8
2,452
Features by Category
Sales Force Automation
8.7
6030
|
Verified
8.5
2004
|
Verified
Feature Not Available
Feature Not Available
8.5
5883
|
Verified
8.8
2039
|
Verified
8.5
6076
|
Verified
8.6
2050
|
Verified
7.8
4182
|
Verified
7.7
1609
|
Verified
8.5
5043
|
Verified
8.3
1100
|
Verified
7.8
3239
|
Verified
7.7
1610
|
Verified
7.8
3144
|
Verified
7.7
1565
8.2
2436
7.8
1667
Marketing Automation
8.7
5364
|
Verified
7.5
1498
|
Verified
8.5
5033
|
Verified
7.5
1483
|
Verified
8.7
5175
|
Verified
8.5
1820
|
Verified
8.1
4424
|
Verified
7.5
1446
|
Verified
Customer Support
8.3
3615
|
Verified
7.9
1005
8.2
2446
7.8
986
8.4
3280
|
Verified
8.0
1016
8.0
3262
|
Verified
7.5
1474
8.3
3494
|
Verified
7.7
959
Reporting & Analytics
8.2
5741
|
Verified
8.0
1853
|
Verified
8.4
6094
|
Verified
8.3
1942
|
Verified
7.9
4268
|
Verified
7.9
1716
|
Verified
Mobile & Social
8.0
3790
|
Verified
7.6
1422
|
Verified
8.1
2441
|
Verified
7.4
1376
|
Verified
7.7
4109
|
Verified
7.9
1584
|
Verified
Platform
8.1
2898
|
Verified
8.2
1334
|
Verified
8.3
2513
|
Verified
8.3
1315
8.5
2969
|
Verified
8.4
1352
|
Verified
8.1
2273
|
Verified
8.2
1167
|
Verified
7.5
1966
7.3
1059
|
Verified
8.0
2567
|
Verified
7.8
1168
8.6
2969
|
Verified
8.7
1317
|
Verified
8.0
1656
7.8
1123
Integration
8.4
2257
|
Verified
8.1
1224
|
Verified
8.2
2360
|
Verified
8.0
1157
|
Verified
8.1
2219
|
Verified
7.9
1090
|
Verified
Generative AI
7.4
666
Feature Not Available
Agentic AI - CRM
7.1
206
7.2
167
7.1
204
7.5
168
7.3
202
7.4
166
7.1
205
7.2
167
7.0
204
7.3
166
7.0
204
7.3
167
7.1
204
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
622
Not enough data
8.8
650
Not enough data
8.9
657
Not enough data
Organization
9.0
679
Not enough data
8.8
665
Not enough data
8.6
603
Not enough data
Performance Analysis
8.3
557
Not enough data
8.8
666
Not enough data
Sales Analysis
8.5
561
Not enough data
8.7
617
Not enough data
Generative AI
8.1
156
Not enough data
8.3
156
Not enough data
Agentic AI - AI Sales Assistant
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Not enough data
Integrated Workflows
8.8
1625
Not enough data
9.0
1671
Not enough data
8.3
1434
Not enough data
8.2
1334
Not enough data
8.8
1515
Not enough data
8.7
1379
Not enough data
8.6
1301
Not enough data
Repeatability and Reportability
8.6
1474
Not enough data
8.7
1542
Not enough data
8.6
1514
Not enough data
8.1
1391
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1241
Not enough data
8.1
1208
Not enough data
8.2
1200
Not enough data
7.8
1080
Not enough data
7.7
1026
Not enough data
Generative AI
7.3
490
Not enough data
Agentic AI - Sales Engagement
7.0
175
Not enough data
7.2
176
Not enough data
7.2
177
Not enough data
7.3
176
Not enough data
7.1
177
Not enough data
7.2
177
Not enough data
7.1
178
Not enough data
Call Analytics
8.2
299
Not enough data
7.9
267
Not enough data
8.0
276
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
241
Not enough data
7.7
251
Not enough data
Generative AI
7.6
110
Not enough data
Agentic AI - Conversation Intelligence
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Not enough data
Responses
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Not enough data
Automation - AI Agents
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
Platform
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Not enough data
Autonomy - AI Agents
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
Generative AI
8.8
7
Not enough data
8.8
7
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Integrations
8.3
520
Not enough data
9.0
716
Not enough data
8.3
585
Not enough data
8.4
574
Not enough data
7.7
485
Not enough data
Branding & Customizatio
8.6
625
Not enough data
8.7
645
Not enough data
8.4
567
Not enough data
Automatic Rules & Configurations
8.7
619
Not enough data
8.9
628
Not enough data
8.5
585
Not enough data
Agentic AI - Business Scheduling
7.6
45
Not enough data
7.6
45
Not enough data
Agentic AI - Visitor Identification
5.7
16
Not enough data
Agentic AI - Sales Performance Management
6.6
77
7.2
65
6.8
77
7.3
64
6.6
77
7.4
64
Incentives
7.9
767
6.9
391
8.1
844
|
Verified
7.4
399
7.6
715
|
Verified
Feature Not Available
8.3
940
7.1
394
Personalization
8.4
965
7.7
413
8.5
1095
|
Verified
7.9
406
8.8
1193
|
Verified
8.2
425
8.5
985
|
Verified
8.0
410
Administrative
8.6
1019
|
Verified
7.8
406
8.4
899
|
Verified
7.7
399
8.3
855
7.5
386
Agentic AI - Email Tracking
6.9
114
7.7
56
6.8
114
7.7
56
6.9
114
7.6
55
6.9
114
7.5
54
6.9
113
7.6
55
6.8
114
7.8
55
6.9
115
8.1
54
Analytics
8.7
2087
8.0
254
8.8
2076
8.2
255
Feature Not Available
8.1
247
Customizations
8.8
2128
8.2
265
8.9
2127
8.3
254
8.8
2220
8.3
266
Feature Not Available
7.9
255
8.9
2200
8.3
256
Generative AI
7.5
480
Feature Not Available
Agentic AI - Sales Analytics
6.9
100
7.3
57
7.1
99
7.4
57
7.2
97
7.4
57
7.3
99
7.3
57
7.1
98
7.2
56
Data Sourcing
8.3
1349
7.8
424
8.4
1418
8.0
428
8.2
1286
7.9
425
8.6
1536
8.4
432
8.4
1380
8.0
418
Predictive Analytics
8.1
1337
7.7
420
8.2
1297
7.8
422
7.7
1124
7.3
405
7.9
1256
7.7
413
Sales Management
8.7
1545
8.6
438
7.9
1238
7.6
410
8.4
1400
8.3
419
8.9
1610
8.7
437
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1190
Not enough data
8.1
982
Not enough data
8.6
1149
Not enough data
8.7
1181
Not enough data
7.9
70
Not enough data
Contacts
8.7
1256
Not enough data
8.4
1098
Not enough data
8.6
1158
Not enough data
Insights
9.0
1345
Not enough data
8.7
1186
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1090
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
802
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
811
Not enough data
8.4
797
Not enough data
Analytics
8.4
880
Not enough data
8.4
881
Not enough data
8.4
826
Not enough data
8.3
800
Not enough data
Learning Management - Sales Enablement
7.4
38
Not enough data
7.3
37
Not enough data
7.7
39
Not enough data
Revenue Enablement - Sales Enablement
7.2
37
Not enough data
7.1
37
Not enough data
7.4
38
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Pipedrive are categorized as Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, AI Agents For Business Operations, and Insurance CRM
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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