# Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub Comparison
---
## AI Generated Summary
- Users report that HubSpot Sales Hub excels in **Email Marketing** with a rating of 8.8, while Salesforce Sales Cloud falls behind at 7.9. Reviewers mention that HubSpot's email tools are intuitive and effective for small businesses looking to engage customers.
- Reviewers mention that HubSpot's **Lead Follow-up** feature is rated at 9.0, outperforming Salesforce's 8.9. Users say that HubSpot's automation capabilities streamline follow-up processes, making it easier to nurture leads.
- G2 users highlight HubSpot's superior **Ease of Use** with a score of 8.7 compared to Salesforce's 8.0. Users report that HubSpot's user interface is more straightforward, which is particularly beneficial for small businesses with limited technical resources.
- Users on G2 note that Salesforce Sales Cloud offers robust **Opportunity & Pipeline Management** with a score of 8.7, matching HubSpot's 8.5. Reviewers mention that Salesforce's advanced analytics and reporting tools provide deeper insights into sales performance.
- Reviewers mention that HubSpot's **Customer Support** is rated at 8.6, slightly higher than Salesforce's 8.0. Users report that HubSpot's support team is responsive and helpful, which is crucial for small businesses needing quick assistance.
- Users say that HubSpot's **Task Management** feature scores 8.9, while Salesforce's is at 8.6. Reviewers mention that HubSpot's task management tools are more user-friendly, allowing for better organization and prioritization of sales activities.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 25,760 | 13,752 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (60.9% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | $0.00 | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Ease of Use (3650 reviews)
- Features (3159 reviews)

Cons:
- Learning Curve (1826 reviews)
- Limitations (1408 reviews)

### HubSpot Sales Hub

Pros:
- Ease of Use (1429 reviews)
- Features (831 reviews)

Cons:
- Missing Features (499 reviews)
- Limited Features (472 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14157 reviews) | 8.6 (9984 reviews) | 
  | **Ease of Use** | 8.2 (18152 reviews) | 8.7 (10874 reviews) | 
  | **Ease of Setup** | 7.8 (9089 reviews) | 8.4 (4832 reviews) | 
  | **Ease of Admin** | 7.9 (4492 reviews) | 8.6 (3158 reviews) | 
  | **Quality of Support** | 8.1 (12358 reviews) | 8.6 (8992 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4457 reviews) | 8.7 (3110 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13782 reviews) | 8.7 (9541 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11126 |
| **HubSpot Sales Hub** | 8.0/10 | 7547 |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9619 reviews) ✓ Verified | 8.7 (6137 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9337 reviews) ✓ Verified | 8.6 (6012 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (9552 reviews) ✓ Verified | 8.6 (6172 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.0 (7325 reviews) ✓ Verified | 7.8 (4202 reviews) ✓ Verified | 
| **Desktop Integration** | 8.2 (7625 reviews) ✓ Verified | 8.5 (5088 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.0 (6767 reviews) ✓ Verified | 7.8 (3262 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.1 (6667 reviews) ✓ Verified | 7.8 (3169 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.3 (7419 reviews) ✓ Verified | 8.2 (2463 reviews) | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Email Marketing** | 8.0 (6681 reviews) ✓ Verified | 8.7 (5412 reviews) ✓ Verified | 
| **Campaign Management** | 8.1 (7001 reviews) ✓ Verified | 8.5 (5059 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (8132 reviews) ✓ Verified | 8.7 (5246 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.9 (5429 reviews) | 8.1 (4449 reviews) ✓ Verified | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Case Management** | 8.3 (6836 reviews) ✓ Verified | 8.3 (3634 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | 8.1 (2466 reviews) | 
| **Knowledge Base** | 8.2 (6793 reviews) ✓ Verified | 8.4 (3302 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (5499 reviews) ✓ Verified | 8.0 (3281 reviews) ✓ Verified | 
| **Support Analytics** | 8.2 (5989 reviews) ✓ Verified | 8.2 (3511 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | 8.5 (9041 reviews) ✓ Verified | 8.2 (5825 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (9202 reviews) ✓ Verified | 8.4 (6145 reviews) ✓ Verified | 
| **Forecasting** | 8.2 (7481 reviews) ✓ Verified | 8.0 (4296 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5628 reviews) ✓ Verified | 8.0 (3809 reviews) ✓ Verified | 
| **Social Network Integration** | 7.8 (5247 reviews) ✓ Verified | 8.1 (2462 reviews) ✓ Verified | 
| **Mobile User Support** | 7.7 (6107 reviews) ✓ Verified | 7.7 (4130 reviews) ✓ Verified | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Customization** | 8.5 (3684 reviews) ✓ Verified | 8.0 (2947 reviews) ✓ Verified | 
| **Workflow Capability** | 8.5 (3691 reviews) ✓ Verified | 8.3 (2579 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (3645 reviews) ✓ Verified | 8.5 (2987 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (2904 reviews) ✓ Verified | 8.1 (2283 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.5 (3186 reviews) ✓ Verified | 7.5 (1976 reviews) | 
| **Document & Content Mgmt.** | 8.1 (3206 reviews) ✓ Verified | 8.0 (2581 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.7 (3676 reviews) ✓ Verified | 8.6 (3010 reviews) ✓ Verified | 
| **Output Document Generation** | 8.1 (3032 reviews) | 8.0 (1668 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2613 reviews) ✓ Verified | 8.4 (2267 reviews) ✓ Verified | 
| **Integration APIs** | 8.5 (3104 reviews) ✓ Verified | 8.2 (2388 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.5 (2918 reviews) ✓ Verified | 8.1 (2237 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 7.6 (896 reviews) | 7.4 (683 reviews) | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (289 reviews) | 7.2 (218 reviews) | 
| **Multi-step Planning** | 8.0 (253 reviews) | 7.2 (213 reviews) | 
| **Cross-system Integration** | 8.3 (269 reviews) | 7.3 (217 reviews) | 
| **Adaptive Learning** | 8.1 (238 reviews) | 7.1 (214 reviews) | 
| **Natural Language Interaction** | 8.1 (242 reviews) | 7.0 (215 reviews) | 
| **Proactive Assistance** | 8.2 (263 reviews) | 7.1 (213 reviews) | 
| **Decision Making** | 8.2 (259 reviews) | 7.2 (213 reviews) | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 46 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Map Design** | 8.7 (36 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (32 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (36 reviews) | Not enough data | 
| **Overlaying** | 8.4 (36 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Predictive Analysis** | 8.3 (29 reviews) | Not enough data | 
| **Distance Analysis ** | 8.5 (36 reviews) | Not enough data | 
| **Spatial Analysis** | 8.4 (32 reviews) | Not enough data | 
| **Data Stream** | 8.4 (31 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Transformation** | 8.7 (30 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (25 reviews) | Not enough data | 
| **API Integrations** | 8.6 (23 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 |
| **HubSpot Sales Hub** | 8.4/10 | 837 |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Customer-facing Chatbot** | 8.6 (273 reviews) | 8.4 (526 reviews) | 
| **Lead Qualification** | 8.8 (298 reviews) | 8.6 (623 reviews) | 
| **Lead Follow-up** | 8.8 (321 reviews) | 8.9 (651 reviews) | 
| **Meeting Scheduling ** | 8.7 (293 reviews) | 8.9 (658 reviews) | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (356 reviews) | 8.9 (679 reviews) | 
| **Data Entry** | 8.8 (349 reviews) | 8.8 (666 reviews) | 
| **Integrations / APIs** | 8.8 (343 reviews) | 8.6 (603 reviews) | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Coaching ** | 8.4 (287 reviews) | 8.3 (556 reviews) | 
| **Peformance Tracking** | 8.8 (311 reviews) | 8.8 (668 reviews) | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **ROI Forecasting ** | 8.5 (285 reviews) | Feature Not Available | 
| **Sales Forecasting ** | 8.8 (303 reviews) | 8.7 (620 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 8.5 (125 reviews) | 8.1 (156 reviews) | 
| **AI Text Summarization** | 8.5 (125 reviews) | 8.3 (155 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (32 reviews) | 7.7 (19 reviews) | 
| **Multi-step Planning** | 9.2 (31 reviews) | 8.1 (18 reviews) | 
| **Cross-system Integration** | 9.0 (28 reviews) | 8.1 (19 reviews) | 
| **Adaptive Learning** | 9.1 (27 reviews) | 8.1 (19 reviews) | 
| **Natural Language Interaction** | 9.3 (28 reviews) | 8.0 (19 reviews) | 
| **Proactive Assistance** | 9.1 (28 reviews) | 8.0 (19 reviews) | 
| **Decision Making** | 9.3 (30 reviews) | 8.2 (19 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 617 |
| **HubSpot Sales Hub** | 8.0/10 | 1882 |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Task Management** | 8.7 (521 reviews) | 8.8 (1638 reviews) | 
| **Email Tracking/Automation** | 8.5 (510 reviews) | 9.0 (1687 reviews) | 
| **Calls and Voice** | 8.1 (465 reviews) | 8.3 (1439 reviews) | 
| **Other Outreach Options ** | 8.1 (459 reviews) | 8.2 (1336 reviews) | 
| **CRM Integration** | 8.8 (524 reviews) | 8.8 (1526 reviews) | 
| **Calendar** | 8.4 (467 reviews) | 8.7 (1388 reviews) | 
| **Shared Records** | 8.6 (480 reviews) | 8.5 (1302 reviews) | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | 8.6 (1478 reviews) | 
| **Workflow Management** | 8.7 (500 reviews) | 8.7 (1550 reviews) | 
| **Workflow Performance** | 8.7 (497 reviews) | 8.6 (1522 reviews) | 
| **Sales Coaching and Insights** | 8.3 (481 reviews) | 8.1 (1393 reviews) | 
| **Gamification** | 7.8 (414 reviews) | Feature Not Available | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Prioritization** | 8.5 (461 reviews) | 8.2 (1246 reviews) | 
| **Lead Scoring** | 8.4 (469 reviews) | 8.1 (1211 reviews) | 
| **Best Time of Day Scheduling** | 8.3 (426 reviews) | 8.1 (1202 reviews) | 
| **Buyer Intelligence** | 8.0 (430 reviews) | 7.8 (1083 reviews) | 
| **Machine Learning** | 7.8 (414 reviews) | 7.7 (1030 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 7.4 (268 reviews) | 7.3 (494 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (87 reviews) | 7.0 (180 reviews) | 
| **Multi-step Planning** | 8.5 (88 reviews) | 7.1 (180 reviews) | 
| **Cross-system Integration** | 8.6 (86 reviews) | 7.1 (181 reviews) | 
| **Adaptive Learning** | 8.4 (87 reviews) | 7.3 (180 reviews) | 
| **Natural Language Interaction** | 8.3 (87 reviews) | 7.1 (181 reviews) | 
| **Proactive Assistance** | 8.2 (87 reviews) | 7.2 (181 reviews) | 
| **Decision Making** | 8.5 (87 reviews) | 7.1 (183 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 184 |
| **HubSpot Sales Hub** | 7.7/10 | 387 |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Call Recording** | 8.7 (133 reviews) | 8.2 (304 reviews) | 
| **Machine Learning** | 8.6 (137 reviews) | 7.9 (270 reviews) | 
| **Call Analysis** | 8.7 (133 reviews) | 8.0 (279 reviews) | 
| **Lead Qualification** | 8.9 (134 reviews) | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Customer Scoring** | 8.7 (142 reviews) | Feature Not Available | 
| **Speech-to-Text** | 8.7 (126 reviews) | 7.5 (244 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | 8.3 (60 reviews) | 7.6 (112 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (14 reviews) | 7.4 (25 reviews) | 
| **Multi-step Planning** | 9.2 (15 reviews) | 7.5 (26 reviews) | 
| **Cross-system Integration** | 9.3 (15 reviews) | 7.8 (26 reviews) | 
| **Adaptive Learning** | 9.2 (15 reviews) | 7.3 (25 reviews) | 
| **Natural Language Interaction** | 8.8 (14 reviews) | 7.7 (24 reviews) | 
| **Proactive Assistance** | 8.8 (15 reviews) | 7.3 (24 reviews) | 
| **Decision Making** | 9.1 (15 reviews) | 7.5 (25 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | 8.4/10 | 10 |

#### Responses

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | Not enough data | 8.3 (10 reviews) | 
| **Route To Human** | Not enough data | 8.5 (10 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 7.7 (10 reviews) | 

#### Automation - AI Agents

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.9 (9 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.1 (9 reviews) | 
| **Lead Generation** | Not enough data | 8.7 (9 reviews) | 
| **Document Processing** | Not enough data | 8.5 (9 reviews) | 
| **Feedback Collection** | Not enough data | 8.8 (8 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Conversation Editor** | Not enough data | 8.2 (10 reviews) | 
| **Integration** | Not enough data | 8.3 (10 reviews) | 
| **Human-In-The-Loop** | Not enough data | 8.9 (9 reviews) | 

#### Autonomy -  AI Agents

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 7.8 (9 reviews) | 
| **Adaptive Responses** | Not enough data | 7.8 (9 reviews) | 
| **Task Execution** | Not enough data | 8.0 (9 reviews) | 
| **Problem Solving** | Not enough data | 7.6 (9 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (9 reviews) | 
| **AI Text Summarization** | Not enough data | 9.1 (9 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 82 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (69 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (69 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | Not enough data | 
| **Data Segmentation** | 8.5 (66 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (58 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | Not enough data | 
| **Email Activity Capture** | 8.4 (62 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (59 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (65 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (56 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | Not enough data | 
| **Account optimization** | 8.1 (63 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (60 reviews) | Not enough data | 
| **Rep Performance** | 8.2 (59 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (56 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (21 reviews) | Not enough data | 
| **Decision Making** | 8.3 (23 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 40 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Custom Territory Mapping** | 8.8 (32 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (30 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.5 (30 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Priority** | 9.0 (29 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (31 reviews) | Not enough data | 
| **Map Directions** | 9.2 (32 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Gamification** | 8.3 (27 reviews) | Not enough data | 
| **Performance Dashboards** | 8.4 (30 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (30 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Video and Interactive Media** | 8.1 (26 reviews) | Not enough data | 
| **Digital Contracts** | 8.3 (29 reviews) | Not enough data | 
| **E-signature** | 8.6 (29 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 179 |
| **HubSpot Sales Hub** | 8.4/10 | 773 |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **MS Teams Integration** | 8.1 (157 reviews) | 8.3 (524 reviews) | 
| **Email Integration** | 8.5 (158 reviews) | 9.0 (722 reviews) | 
| **Zoom Integration** | 8.1 (158 reviews) | 8.3 (589 reviews) | 
| **Google Meet Integration** | 8.1 (157 reviews) | 8.4 (579 reviews) | 
| **Salesforce Integration** | 8.8 (160 reviews) | 7.7 (488 reviews) | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Custom Booking Page** | 8.1 (152 reviews) | 8.6 (629 reviews) | 
| **Personalized Links** | 8.2 (156 reviews) | 8.7 (649 reviews) | 
| **Personalized Web Embed** | 8.3 (155 reviews) | 8.4 (570 reviews) | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Set Working Hours** | 8.4 (156 reviews) | 8.7 (623 reviews) | 
| **Automatic Updates** | 8.3 (156 reviews) | 8.9 (632 reviews) | 
| **Buffer Times** | 8.0 (158 reviews) | 8.5 (589 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | 7.7 (48 reviews) | 
| **Multi-step Planning** | 8.4 (34 reviews) | 7.6 (47 reviews) | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Account Scoring** | 8.5 (173 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (162 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (167 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (169 reviews) | Not enough data | 
| **Sales Forecasting** | 8.7 (171 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (162 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Territory Management** | 8.6 (164 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (170 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Quota Management** | 8.4 (166 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (174 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (166 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (56 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (55 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | 6.1/10 | 17 |

#### Agentic AI - Visitor Identification

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.0 (17 reviews) | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 516 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (57 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (56 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (57 reviews) | Not enough data | 
| **Decision Making** | 8.2 (58 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Opportunity** | 8.9 (455 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (461 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (436 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Management** | 8.9 (465 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (455 reviews) | Not enough data | 
| **Lead Context** | 8.6 (432 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Conversion Viability** | 8.5 (420 reviews) | Not enough data | 
| **Workflow** | 8.7 (441 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Synchronization** | 8.6 (431 reviews) | Not enough data | 
| **Analysis** | 8.6 (432 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 685 |
| **HubSpot Sales Hub** | 8.0/10 | 1388 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (69 reviews) | 6.6 (82 reviews) | 
| **Natural Language Interaction** | 8.7 (69 reviews) | 6.8 (82 reviews) | 
| **Proactive Assistance** | 8.5 (70 reviews) | 6.6 (82 reviews) | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Badges** | 8.2 (433 reviews) | 7.9 (770 reviews) | 
| **Triggers** | 8.4 (496 reviews) | 8.1 (848 reviews) ✓ Verified | 
| **Commission Calculator** | 8.0 (430 reviews) | 7.5 (719 reviews) ✓ Verified | 
| **Leaderboards** | 8.6 (508 reviews) | 8.3 (944 reviews) | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Profiles** | 8.6 (478 reviews) | 8.4 (967 reviews) | 
| **Custom Reports** | 8.8 (556 reviews) | 8.5 (1100 reviews) ✓ Verified | 
| **Dashboards** | 8.9 (589 reviews) | 8.8 (1199 reviews) ✓ Verified | 
| **Goal Setting** | 8.6 (532 reviews) | 8.5 (991 reviews) ✓ Verified | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Integration** | 8.7 (559 reviews) | 8.6 (1022 reviews) ✓ Verified | 
| **Employee Structure** | 8.5 (522 reviews) | 8.4 (903 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.4 (503 reviews) | 8.3 (857 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **HubSpot Sales Hub** | 7.8/10 | 2526 |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | 6.9 (118 reviews) | 
| **Multi-step Planning** | 8.4 (60 reviews) | 6.9 (118 reviews) | 
| **Cross-system Integration** | 8.4 (60 reviews) | 6.9 (118 reviews) | 
| **Adaptive Learning** | 8.3 (62 reviews) | 6.9 (118 reviews) | 
| **Natural Language Interaction** | 8.4 (61 reviews) | 6.9 (117 reviews) | 
| **Proactive Assistance** | 8.3 (60 reviews) | 6.8 (118 reviews) | 
| **Decision Making** | 8.4 (63 reviews) | 6.9 (119 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | 8.7 (2098 reviews) | 
| **Link Activity** | 8.4 (576 reviews) | 8.8 (2084 reviews) | 
| **Attachment Activity** | 8.3 (590 reviews) | Feature Not Available | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | 8.8 (2137 reviews) | 
| **Email Scheduling** | 8.5 (592 reviews) | 8.9 (2136 reviews) | 
| **Notifications** | 8.6 (625 reviews) | 8.8 (2233 reviews) | 
| **Email Categorization** | 8.4 (570 reviews) | Feature Not Available | 
| **Templates** | 8.4 (598 reviews) | 8.9 (2212 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | 7.5 (485 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1198 |
| **HubSpot Sales Hub** | 8.0/10 | 1858 |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (78 reviews) | 6.9 (105 reviews) | 
| **Cross-system Integration** | 8.6 (79 reviews) | 7.1 (103 reviews) | 
| **Adaptive Learning** | 8.4 (78 reviews) | 7.2 (101 reviews) | 
| **Natural Language Interaction** | 8.4 (77 reviews) | 7.3 (103 reviews) | 
| **Proactive Assistance** | 8.2 (78 reviews) | 7.2 (102 reviews) | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Sourcing** | 8.5 (966 reviews) | 8.3 (1357 reviews) | 
| **Exporting & Sharing Data** | 8.7 (997 reviews) | 8.4 (1426 reviews) | 
| **Multi-Device Data Visualization** | 8.4 (899 reviews) | 8.2 (1290 reviews) | 
| **Interactive Dashboards** | 8.7 (1028 reviews) | 8.6 (1545 reviews) | 
| **Data Segmentation** | 8.6 (959 reviews) | 8.4 (1387 reviews) | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Scoring** | 8.4 (944 reviews) | 8.1 (1346 reviews) | 
| **Opportunity Scoring** | 8.6 (959 reviews) | 8.2 (1302 reviews) | 
| **Risk Analysis** | 8.1 (852 reviews) | 7.7 (1131 reviews) | 
| **Live Forecasting** | 8.3 (893 reviews) | 7.9 (1263 reviews) | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (983 reviews) | 8.8 (1553 reviews) | 
| **Sales Gamification** | 8.1 (854 reviews) | 7.9 (1245 reviews) | 
| **Account-Based Analytics** | 8.6 (977 reviews) | 8.4 (1407 reviews) | 
| **Activity Tracking** | 8.8 (1046 reviews) | 8.9 (1619 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **HubSpot Sales Hub** | 8.3/10 | 1508 |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | 7.4 (62 reviews) | 
| **Natural Language Interaction** | 8.6 (39 reviews) | 7.1 (60 reviews) | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | 8.6 (1192 reviews) | 
| **Generate Location** | 8.4 (176 reviews) | 8.1 (983 reviews) | 
| **Call Types** | 8.7 (185 reviews) | 8.6 (1151 reviews) | 
| **Click-to-Call** | 8.7 (183 reviews) | 8.7 (1182 reviews) | 
| **Auto Dialer** | 8.6 (44 reviews) | 7.9 (70 reviews) | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | 8.7 (1257 reviews) | 
| **Information Locater** | 8.7 (179 reviews) | 8.4 (1100 reviews) | 
| **Record Prospect Data** | 8.7 (181 reviews) | 8.6 (1160 reviews) | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | 9.0 (1347 reviews) | 
| **Daily Summary** | 8.9 (182 reviews) | 8.7 (1188 reviews) | 
| **Automated Voicemails** | 8.3 (178 reviews) | Feature Not Available | 
| **Automated Emails** | 8.5 (188 reviews) | Feature Not Available | 
| **Sorts Prospects** | 8.4 (182 reviews) | 8.4 (1092 reviews) | 
| **Automated Note Taking** | 8.7 (38 reviews) | 7.5 (66 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 443 |
| **HubSpot Sales Hub** | 7.7/10 | 1025 |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | 6.9 (61 reviews) | 
| **Natural Language Interaction** | 8.0 (33 reviews) | 6.9 (60 reviews) | 
| **Proactive Assistance** | 8.2 (33 reviews) | 6.8 (59 reviews) | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | 8.4 (805 reviews) | 
| **Content Creation** | 8.1 (342 reviews) | Feature Not Available | 
| **Templates** | 8.2 (328 reviews) | Feature Not Available | 
| **Advanced Search** | 8.5 (318 reviews) | 8.2 (813 reviews) | 
| **Content Storage** | 8.3 (335 reviews) | 8.3 (800 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | 8.7 (346 reviews) | 8.4 (884 reviews) | 
| **Alerts** | 8.4 (344 reviews) | 8.4 (884 reviews) | 
| **Account-Based Engagement** | 8.5 (226 reviews) | 8.4 (827 reviews) | 
| **Content Utilization** | 8.3 (351 reviews) | 8.3 (801 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | 7.5 (38 reviews) | 
| **Sales Coaching** | 8.4 (27 reviews) | 7.4 (38 reviews) | 
| **Sales Onboarding** | 8.5 (27 reviews) | 7.7 (39 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | 7.2 (37 reviews) | 
| **AI and Automation** | 8.3 (28 reviews) | 7.1 (39 reviews) | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | 7.4 (38 reviews) | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | 10.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (6 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | 9.7 (5 reviews) | Not enough data | 
| **Customer Data Capture** | 10.0 (6 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (10):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (7):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to HubSpot Sales Hub (3):** [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Small-Business** | 20.6% | 60.9% | 
| **Mid-Market** | 46.0% | 35.2% | 
| **Enterprise** | 33.4% | 3.9% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.6%

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.3%
- **Hospital & Health Care:** 1.8%
- **Staffing and Recruiting:** 1.6%
- **Health, Wellness and Fitness:** 1.6%
- **Other:** 44.5%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5597 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9625 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3567 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2924 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1229 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6597 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2030 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1423 reviews)

### Alternatives to HubSpot Sales Hub

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9625 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2924 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1229 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (113 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3567 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2030 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (803 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)
- [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) — 4.5/5 stars (9084 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 1 upvote
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub)