# Micro Focus Service Manager (formerly HP Service Manager) vs PrinterLogic Comparison
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## AI Generated Summary
- **G2 reviewers report** that Vasion Print excels in user experience, with many praising its **intuitive interface** that makes it easy for end users to locate and install printers. Users appreciate the streamlined process, stating it is significantly easier than previous methods involving MDM solutions.
- **According to verified reviews** , HP Service Manager is recognized for its **flexibility and integration capabilities** , allowing it to be tailored to various organizational needs. Users highlight the ease of raising and closing incidents and change orders, which enhances overall workflow efficiency.
- **Users say** that Vasion Print's implementation process is notably quick and straightforward, with IT teams finding it much easier to set up printers and roll them out compared to traditional methods. This has led to a smoother transition for organizations adopting the software.
- **Reviewers mention** that while HP Service Manager serves as a competent ticket management tool, it may not be as user-friendly as Vasion Print. Some users find it requires more effort to navigate, which can hinder productivity in day-to-day operations.
- **G2 reviewers highlight** Vasion Print's strong support quality, with a high satisfaction rating from users who feel well-supported during their use of the software. This contrasts with HP Service Manager, where users have expressed a desire for improved support responsiveness.
- **According to recent feedback** , Vasion Print's ability to reduce waste and manage print jobs effectively is a significant advantage, with users noting that it helps streamline their printing processes. In comparison, while HP Service Manager offers solid features, some users feel it lacks the same level of efficiency in print management.



| | Micro Focus Service Manager (formerly HP Service Manager) | PrinterLogic | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 20 | 408 | 
| **Largest Market Segment** | Enterprise (47.4% of reviews) | Mid-Market (50.9% of reviews) | 
| **Entry Level Price** | No pricing available | $126.70 50 Queues | 

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## Top Pros & Cons

### Micro Focus Service Manager (formerly HP Service Manager)

**Not enough data**

### PrinterLogic

Pros:
- Ease of Use (47 reviews)
- Easy Setup (35 reviews)

Cons:
- Driver Compatibility (13 reviews)
- Configuration Difficulties (9 reviews)

---
## Ratings Comparison
| Rating | Micro Focus Service Manager (formerly HP Service Manager) | PrinterLogic | 
|---|---|---|
  | **Meets Requirements** | 7.4 (12 reviews) | 9.3 (354 reviews) | 
  | **Ease of Use** | 8.8 (12 reviews) | 9.3 (368 reviews) | 
  | **Ease of Setup** | Not enough data | 9.1 (348 reviews) | 
  | **Ease of Admin** | Not enough data | 9.3 (310 reviews) | 
  | **Quality of Support** | 8.1 (12 reviews) | 9.2 (341 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.3 (304 reviews) | 
  | **Product Direction (% positive)** | 6.1 (12 reviews) | 9.4 (366 reviews) | 

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## Pricing

### Micro Focus Service Manager (formerly HP Service Manager)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### PrinterLogic

#### Entry-Level Pricing

Plan: <50 Print Queues

Price: $126.70 50 Queues

Description: Pricing for under 50 print queues.

Key Features:
- Printer Management
- Output Management
- Advanced Security

[Browse all 3 editions](https://www.g2.com/products/printerlogic/pricing)

#### Free Trial

Yes

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## Features Comparison By Category

### Print Management

| Product | Score | Reviews |
|---|---|---|
| **Micro Focus Service Manager (formerly HP Service Manager)** | 8.1/10 | 11 |
| **PrinterLogic** | 9.0/10 | 348 |

#### Hardware

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | PrinterLogic | 
|---|---|---|
| **New Printers** | 8.1 (8 reviews) | 9.4 (332 reviews) | 
| **Network** | 8.8 (10 reviews) | 9.3 (327 reviews) | 
| **Queues** | 8.0 (10 reviews) | 9.1 (308 reviews) | 
| **Updates** | 8.0 (11 reviews) | 8.9 (316 reviews) | 
| **Employee Computers** | 7.6 (9 reviews) | 9.2 (320 reviews) | 

#### Logistics

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | PrinterLogic | 
|---|---|---|
| **Print Jobs** | 7.6 (7 reviews) | 9.2 (312 reviews) | 
| **Cost** | 8.1 (8 reviews) | 8.4 (298 reviews) | 
| **Cut Waste** | 7.9 (8 reviews) | 8.5 (295 reviews) | 
| **Compliance** | 8.6 (7 reviews) | 8.9 (297 reviews) | 

#### Agentic AI - Print Management

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | PrinterLogic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Print Management Solutions](https://www.g2.com/categories/print-management)




---
## Reviewer Demographics

### By Company Size

| Segment | Micro Focus Service Manager (formerly HP Service Manager) | PrinterLogic | 
|---|---|---|
| **Small-Business** | 15.8% | 8.6% | 
| **Mid-Market** | 36.8% | 50.9% | 
| **Enterprise** | 47.4% | 40.5% | 

### By Industry

#### Micro Focus Service Manager (formerly HP Service Manager)

- **Information Technology and Services:** 35.0%
- **Telecommunications:** 10.0%
- **Health, Wellness and Fitness:** 10.0%
- **Computer & Network Security:** 10.0%
- **Retail:** 5.0%
- **Oil & Energy:** 5.0%
- **Electrical/Electronic Manufacturing:** 5.0%
- **Consumer Goods:** 5.0%
- **Computer Software:** 5.0%
- **Banking:** 5.0%
- **Other:** 5.0%

#### PrinterLogic

- **Hospital & Health Care:** 11.2%
- **Primary/Secondary Education:** 8.2%
- **Education Management:** 7.5%
- **Construction:** 7.5%
- **Information Technology and Services:** 7.5%
- **Government Administration:** 3.7%
- **Financial Services:** 3.5%
- **Manufacturing:** 2.7%
- **Marketing and Advertising:** 2.7%
- **Public Relations and Communications:** 2.5%
- **Other:** 43.0%

---
## Alternatives

### Alternatives to Micro Focus Service Manager (formerly HP Service Manager)

- [PaperCut](https://www.g2.com/products/papercut-mf/reviews) — 4.5/5 stars (541 reviews)
- [MyQ](https://www.g2.com/products/myq/reviews) — 4.7/5 stars (124 reviews)
- [uniFLOW](https://www.g2.com/products/canon-uniflow/reviews) — 4.1/5 stars (45 reviews)
- [LRS Output Management](https://www.g2.com/products/lrs-output-management/reviews) — 4.4/5 stars (64 reviews)
- [ezeep](https://www.g2.com/products/ezeep/reviews) — 4.4/5 stars (52 reviews)
- [ScrewDrivers](https://www.g2.com/products/screwdrivers/reviews) — 4.7/5 stars (48 reviews)
- [Pharos Cloud](https://www.g2.com/products/pharos-systems-international-pharos-cloud/reviews) — 4.1/5 stars (26 reviews)
- [YSoft SAFEQ](https://www.g2.com/products/ysoft-safeq/reviews) — 3.9/5 stars (16 reviews)
- [Tungsten Equitrac](https://www.g2.com/products/tungsten-automation-tungsten-equitrac/reviews) — 4.2/5 stars (16 reviews)
- [PrintWithMe](https://www.g2.com/products/printwithme/reviews) — 4.1/5 stars (29 reviews)

### Alternatives to PrinterLogic

- [PaperCut](https://www.g2.com/products/papercut-mf/reviews) — 4.5/5 stars (541 reviews)
- [uniFLOW](https://www.g2.com/products/canon-uniflow/reviews) — 4.1/5 stars (45 reviews)
- [MyQ](https://www.g2.com/products/myq/reviews) — 4.7/5 stars (124 reviews)
- [Pharos Cloud](https://www.g2.com/products/pharos-systems-international-pharos-cloud/reviews) — 4.1/5 stars (26 reviews)
- [Tungsten Equitrac](https://www.g2.com/products/tungsten-automation-tungsten-equitrac/reviews) — 4.2/5 stars (16 reviews)
- [Printix](https://www.g2.com/products/printix-printix/reviews) — 4.2/5 stars (13 reviews)
- [ThinPrint](https://www.g2.com/products/thinprint/reviews) — 4.6/5 stars (18 reviews)
- [LRS Output Management](https://www.g2.com/products/lrs-output-management/reviews) — 4.4/5 stars (64 reviews)
- [YSoft SAFEQ](https://www.g2.com/products/ysoft-safeq/reviews) — 3.9/5 stars (16 reviews)
- [ScrewDrivers](https://www.g2.com/products/screwdrivers/reviews) — 4.7/5 stars (48 reviews)

---
## Top Discussions

### Micro Focus Service Manager (formerly HP Service Manager)

No discussions available for this product.

### PrinterLogic

- Title: [What is PrinterLogic used for?](https://www.g2.com/discussions/what-is-printerlogic-used-for) — 1 comment
  > **Top comment:** "A cloud-based printer deployment. It will deploy printer settings and driver to the device based on what is set up in PrinterLogic admin console. All the..."
- Title: [What is in the works for increasing the number of clients for variuos platforms?](https://www.g2.com/discussions/30434-what-is-in-the-works-for-increasing-the-number-of-clients-for-variuos-platforms) — 1 comment, 1 upvote
  > **Top comment:** "Hi Terry, I apologize you were not responded to sooner. PrinterLogic SaaS allows Chrome OS devices to print via direct IP to any IPP-enabled printer, and be..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/micro-focus-service-manager-formerly-hp-service-manager-vs-printerlogic)