# Micro Focus Service Manager (formerly HP Service Manager) vs MyQ Comparison

| | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 20 | 124 | 
| **Largest Market Segment** | Enterprise (47.4% of reviews) | Mid-Market (65.0% of reviews) | 
| **Entry Level Price** | No pricing available | Free 1 Multifunction Printer | 

---
## Top Pros & Cons

### Micro Focus Service Manager (formerly HP Service Manager)

**Not enough data**

### MyQ

Pros:
- Ease of Use (40 reviews)
- Features (19 reviews)

Cons:
- Missing Features (5 reviews)
- Printing Issues (5 reviews)

---
## Ratings Comparison
| Rating | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
  | **Meets Requirements** | 7.4 (12 reviews) | 9.2 (100 reviews) | 
  | **Ease of Use** | 8.8 (12 reviews) | 9.3 (102 reviews) | 
  | **Ease of Setup** | Not enough data | 8.9 (96 reviews) | 
  | **Ease of Admin** | Not enough data | 9.1 (81 reviews) | 
  | **Quality of Support** | 8.1 (12 reviews) | 9.4 (97 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.2 (83 reviews) | 
  | **Product Direction (% positive)** | 6.1 (12 reviews) | 9.8 (97 reviews) | 

---
## Pricing

### Micro Focus Service Manager (formerly HP Service Manager)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### MyQ

#### Entry-Level Pricing

Plan: MyQ Smart

Price: Free 1 Multifunction Printer

Description: MyQ Smart is a great starting point for small businesses looking forward to bringing control and security to their print environment. It does NOT include advanced features, device terminal and support.

Key Features:
- Quick deployment
- Device management
- Mobile print

[Browse all 4 editions](https://www.g2.com/products/myq/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Print Management

| Product | Score | Reviews |
|---|---|---|
| **Micro Focus Service Manager (formerly HP Service Manager)** | 8.1/10 | 11 |
| **MyQ** | 9.1/10 | 96 |

#### Hardware

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **New Printers** | 8.1 (8 reviews) | 9.2 (84 reviews) | 
| **Network** | 8.8 (10 reviews) | 9.3 (86 reviews) | 
| **Queues** | 8.0 (10 reviews) | 9.1 (83 reviews) | 
| **Updates** | 8.0 (11 reviews) | 9.0 (79 reviews) | 
| **Employee Computers** | 7.6 (9 reviews) | 9.0 (81 reviews) | 

#### Logistics

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Print Jobs** | 7.6 (7 reviews) | 9.0 (83 reviews) | 
| **Cost** | 8.1 (8 reviews) | 9.0 (79 reviews) | 
| **Cut Waste** | 7.9 (8 reviews) | 9.4 (79 reviews) | 
| **Compliance** | 8.6 (7 reviews) | 9.3 (81 reviews) | 

#### Agentic AI - Print Management

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Document Scanning

| Product | Score | Reviews |
|---|---|---|
| **Micro Focus Service Manager (formerly HP Service Manager)** | N/A | N/A |
| **MyQ** | 9.0/10 | 62 |

#### Edit

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **File Type** | Not enough data | 9.0 (57 reviews) | 
| **Color** | Not enough data | 9.3 (56 reviews) | 
| **Crop** | Not enough data | 8.3 (51 reviews) | 
| **Size** | Not enough data | 9.0 (52 reviews) | 

#### Logistics

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Upload** | Not enough data | 9.2 (51 reviews) | 
| **Email Attachment** | Not enough data | 9.5 (55 reviews) | 
| **Direct Send** | Not enough data | 9.2 (53 reviews) | 
| **Document Management** | Not enough data | 9.1 (53 reviews) | 
| **Search** | Not enough data | 8.4 (49 reviews) | 

### OCR

| Product | Score | Reviews |
|---|---|---|
| **Micro Focus Service Manager (formerly HP Service Manager)** | N/A | N/A |
| **MyQ** | 9.1/10 | 32 |

#### Operating System

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.1 (30 reviews) | 
| **Mac Operating System** | Not enough data | Feature Not Available | 
| **Linux Operating System** | Not enough data | Feature Not Available | 

#### Document Processing

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **File Type** | Not enough data | 9.0 (32 reviews) | 
| **Data Extraction** | Not enough data | 8.8 (27 reviews) | 
| **Mobile Capability** | Not enough data | 9.0 (28 reviews) | 
| **Intelligent Processing** | Not enough data | Feature Not Available | 
| **Image Enhancement** | Not enough data | 9.0 (25 reviews) | 

#### Platform Additional Functionality

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Integration** | Not enough data | 9.1 (27 reviews) | 
| **File Conversion** | Not enough data | 9.3 (25 reviews) | 
| **Windows and Mac** | Not enough data | 9.4 (27 reviews) | 

#### Agentic AI - OCR

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 

### Print Fulfillment Services

| Product | Score | Reviews |
|---|---|---|
| **Micro Focus Service Manager (formerly HP Service Manager)** | N/A | N/A |
| **MyQ** | 9.2/10 | 31 |

#### Logistics - Print Fulfillment

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Efficiency** | Not enough data | 9.4 (31 reviews) | 
| **Order Tracking** | Not enough data | Feature Not Available | 

#### Agentic AI - Print Fulfillment Services

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Customization - Print Fulfillment

| Feature | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Integration** | Not enough data | 8.9 (31 reviews) | 
| **Flexibility** | Not enough data | 9.2 (30 reviews) | 
| **Templates** | Not enough data | 9.3 (31 reviews) | 

---
## Categories
**Shared Categories (1):** [Print Management Solutions](https://www.g2.com/categories/print-management)


**Unique to MyQ (3):** [OCR Software](https://www.g2.com/categories/ocr), [Print Fulfillment Software](https://www.g2.com/categories/print-fulfillment-services), [Document Scanning Software](https://www.g2.com/categories/document-scanning)


---
## Reviewer Demographics

### By Company Size

| Segment | Micro Focus Service Manager (formerly HP Service Manager) | MyQ | 
|---|---|---|
| **Small-Business** | 15.8% | 20.5% | 
| **Mid-Market** | 36.8% | 65.0% | 
| **Enterprise** | 47.4% | 14.5% | 

### By Industry

#### Micro Focus Service Manager (formerly HP Service Manager)

- **Information Technology and Services:** 35.0%
- **Telecommunications:** 10.0%
- **Health, Wellness and Fitness:** 10.0%
- **Computer & Network Security:** 10.0%
- **Retail:** 5.0%
- **Oil & Energy:** 5.0%
- **Electrical/Electronic Manufacturing:** 5.0%
- **Consumer Goods:** 5.0%
- **Computer Software:** 5.0%
- **Banking:** 5.0%
- **Other:** 5.0%

#### MyQ

- **Information Technology and Services:** 12.4%
- **Printing:** 9.7%
- **Government Administration:** 4.4%
- **Computer & Network Security:** 4.4%
- **Higher Education:** 3.5%
- **Banking:** 3.5%
- **Construction:** 3.5%
- **Computer Software:** 3.5%
- **Consumer Services:** 2.7%
- **Airlines/Aviation:** 2.7%
- **Other:** 49.6%

---
## Alternatives

### Alternatives to Micro Focus Service Manager (formerly HP Service Manager)

- [PaperCut](https://www.g2.com/products/papercut-mf/reviews) — 4.5/5 stars (541 reviews)
- [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) — 4.6/5 stars (408 reviews)
- [uniFLOW](https://www.g2.com/products/canon-uniflow/reviews) — 4.1/5 stars (45 reviews)
- [LRS Output Management](https://www.g2.com/products/lrs-output-management/reviews) — 4.4/5 stars (64 reviews)
- [ezeep](https://www.g2.com/products/ezeep/reviews) — 4.4/5 stars (52 reviews)
- [ScrewDrivers](https://www.g2.com/products/screwdrivers/reviews) — 4.7/5 stars (48 reviews)
- [Pharos Cloud](https://www.g2.com/products/pharos-systems-international-pharos-cloud/reviews) — 4.1/5 stars (26 reviews)
- [YSoft SAFEQ](https://www.g2.com/products/ysoft-safeq/reviews) — 3.9/5 stars (16 reviews)
- [Tungsten Equitrac](https://www.g2.com/products/tungsten-automation-tungsten-equitrac/reviews) — 4.2/5 stars (16 reviews)
- [PrintWithMe](https://www.g2.com/products/printwithme/reviews) — 4.1/5 stars (29 reviews)

### Alternatives to MyQ

- [PaperCut](https://www.g2.com/products/papercut-mf/reviews) — 4.5/5 stars (541 reviews)
- [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) — 4.6/5 stars (408 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [Vistaprint](https://www.g2.com/products/vistaprint/reviews) — 4.2/5 stars (428 reviews)
- [Swag Pro (by Swag.com)](https://www.g2.com/products/swag-pro-by-swag-com/reviews) — 4.4/5 stars (360 reviews)
- [Canva](https://www.g2.com/products/canva/reviews) — 4.7/5 stars (7619 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Nitro PDF](https://www.g2.com/products/nitro-pdf/reviews) — 4.4/5 stars (387 reviews)
- [Kotis Design](https://www.g2.com/products/kotis-design/reviews) — 4.7/5 stars (334 reviews)
- [FineReader PDF for Windows and Mac](https://www.g2.com/products/finereader-pdf-for-windows-and-mac/reviews) — 4.5/5 stars (294 reviews)

---
## Top Discussions

### Micro Focus Service Manager (formerly HP Service Manager)

No discussions available for this product.

### MyQ

- Title: [More options in reporting](https://www.g2.com/discussions/more-options-in-reporting) — 1 comment, 1 upvote
  > **Top comment:** "Hello Mohamed,

Thank you for reaching out to MyQ.
With MyQ X we have multiple options to help you get the data that you require.
By using MyQ reports..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/micro-focus-service-manager-formerly-hp-service-manager-vs-myq)