# Housecall Pro, The Customer Factor vs FieldPulse Comparison

| | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 204 | 10 | 354 | 
| **Largest Market Segment** | Small-Business (94.7% of reviews) | Small-Business (80.0% of reviews) | Small-Business (94.5% of reviews) | 
| **Entry Level Price** | Starting at $59.00 1 Users | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Housecall Pro

Pros:
- Ease of Use (16 reviews)
- Easy Setup (10 reviews)

Cons:
- Missing Features (7 reviews)
- Expensive (4 reviews)

### The Customer Factor

**Not enough data**

### FieldPulse

Pros:
- Customer Support (36 reviews)
- Ease of Use (30 reviews)

Cons:
- Limited Customization (10 reviews)
- Improvement Needed (8 reviews)

---
## Ratings Comparison
| Rating | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (169 reviews) | 9.0 (8 reviews) | 8.9 (268 reviews) | 
  | **Ease of Use** | 8.9 (170 reviews) | 7.9 (8 reviews) | 8.9 (302 reviews) | 
  | **Ease of Setup** | 8.8 (125 reviews) | 8.3 (5 reviews) | 8.6 (235 reviews) | 
  | **Ease of Admin** | 9.0 (114 reviews) | 9.0 (5 reviews) | 8.8 (178 reviews) | 
  | **Quality of Support** | 8.7 (163 reviews) | 8.6 (7 reviews) | 9.5 (267 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (113 reviews) | 8.7 (5 reviews) | 9.2 (175 reviews) | 
  | **Product Direction (% positive)** | 8.8 (169 reviews) | 8.5 (8 reviews) | 9.3 (259 reviews) | 

---
## Pricing

### Housecall Pro

#### Entry-Level Pricing

Plan: Basic

Price: Starting at $59.00 1 Users

Description: Solutions to optimize and streamline your business.

Key Features:
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching

[Browse all 3 editions](https://www.g2.com/products/housecall-pro/pricing)

#### Free Trial

Yes

### The Customer Factor

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### FieldPulse

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | 8.0/10 | 22 |
| **The Customer Factor** | N/A | N/A |
| **FieldPulse** | N/A | N/A |

#### Collection

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Authentification** | 7.8 (21 reviews) | Not enough data | Not enough data | 
| **Review Forms** | 8.7 (21 reviews) | Not enough data | Not enough data | 
| **Personalization** | 8.1 (21 reviews) | Not enough data | Not enough data | 
| **Engagement** | 7.9 (22 reviews) | Not enough data | Not enough data | 
| **Community Q&A** | 8.3 (20 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Review Management

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Moderation

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Reviewer Validation** | 8.5 (20 reviews) | Not enough data | Not enough data | 
| **Response Types** | 8.5 (20 reviews) | Not enough data | Not enough data | 
| **Legal Agreements** | 8.5 (20 reviews) | Not enough data | Not enough data | 

#### Use Cases

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **E-commerce** | 7.8 (20 reviews) | Not enough data | Not enough data | 
| **Retail** | 7.7 (20 reviews) | Not enough data | Not enough data | 
| **Customer Service** | 8.8 (20 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Incentives** | 7.3 (20 reviews) | Not enough data | Not enough data | 
| **Syndication** | 7.4 (20 reviews) | Not enough data | Not enough data | 
| **Insights** | 7.6 (20 reviews) | Not enough data | Not enough data | 
| **Content** | 7.6 (20 reviews) | Not enough data | Not enough data | 
| **Sampling** | 7.7 (19 reviews) | Not enough data | Not enough data | 

#### Display Options

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Badges** | 7.4 (19 reviews) | Not enough data | Not enough data | 
| **Widgets** | 7.6 (19 reviews) | Not enough data | Not enough data | 
| **Integration & APIs** | 8.0 (19 reviews) | Not enough data | Not enough data | 
| **Marketing** | 7.9 (19 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | N/A | N/A |
| **The Customer Factor** | N/A | N/A |
| **FieldPulse** | 8.2/10 | 17 |

#### Operations

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Roofing Design** | Not enough data | Not enough data | 7.4 (14 reviews) | 
| **Roofing Estimating** | Not enough data | Not enough data | 7.4 (14 reviews) | 
| **Business Operations** | Not enough data | Not enough data | 9.3 (14 reviews) | 

#### Resource Management

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Supply Management** | Not enough data | Not enough data | 7.4 (14 reviews) | 
| **Field Service Management** | Not enough data | Not enough data | 9.2 (15 reviews) | 
| **Contractor Management** | Not enough data | Not enough data | 8.0 (14 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | 8.6/10 | 44 |
| **The Customer Factor** | N/A | N/A |
| **FieldPulse** | N/A | N/A |

#### Notifications

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Confirmations & Reminders** | 9.1 (42 reviews) | Not enough data | Not enough data | 
| **Appointment Follow-Up** | 9.1 (40 reviews) | Not enough data | Not enough data | 
| **Scheduling Notifications** | 9.1 (41 reviews) | Not enough data | Not enough data | 

#### Settings

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Time Zone Detection** | 8.9 (38 reviews) | Not enough data | Not enough data | 
| **Availability Settings** | 8.8 (35 reviews) | Not enough data | Not enough data | 
| **Blocked Time Settings** | 8.6 (37 reviews) | Not enough data | Not enough data | 

#### Personalization

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Branding** | 8.7 (38 reviews) | Not enough data | Not enough data | 
| **Links** | 8.5 (36 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Multi- Calendar Integration** | 8.4 (38 reviews) | Not enough data | Not enough data | 
| **Website Integration** | 8.1 (34 reviews) | Not enough data | Not enough data | 
| **Payment Acceptance** | 9.0 (40 reviews) | Not enough data | Not enough data | 
| **Video Conferencing** | 7.1 (30 reviews) | Not enough data | Not enough data | 
| **Communication** | 8.4 (38 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **AI Text Generation** | 8.0 (27 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | 8.2/10 | 108 |
| **The Customer Factor** | 9.0/10 | 7 |
| **FieldPulse** | 8.4/10 | 198 |

#### Generative AI

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **AI Text Summarization** | 7.6 (37 reviews) | Not enough data | 7.8 (60 reviews) | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 7.3 (59 reviews) | 

#### Before the Job

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Calendar** | 8.7 (103 reviews) | 8.7 (5 reviews) | 8.8 (182 reviews) | 
| **Dispatch** | 8.8 (102 reviews) | Not enough data | 8.8 (166 reviews) | 
| **Roles** | 8.6 (96 reviews) | Not enough data | 8.8 (172 reviews) | 
| **Booking** | 8.6 (96 reviews) | 7.7 (5 reviews) | 8.4 (161 reviews) | 

#### On the Job

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Location** | 8.7 (96 reviews) | Not enough data | 8.7 (177 reviews) | 
| **Employee Communication** | 8.2 (97 reviews) | Not enough data | 8.8 (176 reviews) | 
| **Behavior Monitoring** | 7.0 (85 reviews) | Not enough data | 7.9 (140 reviews) | 
| **Client Notifications** | 8.7 (102 reviews) | 9.0 (5 reviews) | 8.5 (168 reviews) | 
| **Field Sales** | 8.3 (65 reviews) | Not enough data | 8.5 (154 reviews) | 

#### After the Job

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Reports** | 8.0 (95 reviews) | 9.7 (5 reviews) | 8.4 (169 reviews) | 
| **Analytics** | 8.0 (95 reviews) | Not enough data | 8.4 (157 reviews) | 
| **Invoicing** | 9.2 (98 reviews) | 10.0 (5 reviews) | 8.7 (179 reviews) | 
| **CRM Integrations** | 8.0 (84 reviews) | 8.7 (5 reviews) | 8.3 (151 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.0 (5 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Housecall Pro (5):** [HVAC Software](https://www.g2.com/categories/hvac), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Roofing Software](https://www.g2.com/categories/roofing-software), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Review Management Software](https://www.g2.com/categories/review-management-software)


**Unique to FieldPulse (3):** [HVAC Software](https://www.g2.com/categories/hvac), [Roofing Software](https://www.g2.com/categories/roofing-software), [Construction CRM Software](https://www.g2.com/categories/construction-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Housecall Pro | The Customer Factor | FieldPulse | 
|---|---|---|---|
| **Small-Business** | 94.7% | 80.0% | 94.5% | 
| **Mid-Market** | 4.2% | 20.0% | 4.0% | 
| **Enterprise** | 1.1% | 0% | 1.4% | 

### By Industry

#### Housecall Pro

- **Construction:** 29.8%
- **Consumer Services:** 23.4%
- **Facilities Services:** 5.9%
- **Electrical/Electronic Manufacturing:** 3.2%
- **Individual & Family Services:** 3.2%
- **Environmental Services:** 2.7%
- **Hospitality:** 2.1%
- **Non-Profit Organization Management:** 1.6%
- **Building Materials:** 1.6%
- **Accounting:** 1.6%
- **Other:** 25.0%

#### The Customer Factor

- **Facilities Services:** 30.0%
- **Outsourcing/Offshoring:** 10.0%
- **Mining & Metals:** 10.0%
- **Human Resources:** 10.0%
- **Government Administration:** 10.0%
- **Executive Office:** 10.0%
- **Consumer Services:** 10.0%
- **Automotive:** 10.0%

#### FieldPulse

- **Construction:** 51.9%
- **Consumer Services:** 10.0%
- **Electrical/Electronic Manufacturing:** 6.9%
- **Facilities Services:** 4.0%
- **Utilities:** 2.3%
- **Information Technology and Services:** 1.7%
- **Mechanical or Industrial Engineering:** 1.7%
- **Computer & Network Security:** 1.4%
- **Oil & Energy:** 1.4%
- **Security and Investigations:** 1.1%
- **Other:** 17.5%

---
## Alternatives

### Alternatives to Housecall Pro

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (229 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2640 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (398 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)

### Alternatives to The Customer Factor

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5162 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1539 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews)
- [Bluebeam](https://www.g2.com/products/bluebeam/reviews) — 4.5/5 stars (461 reviews)

### Alternatives to FieldPulse

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (398 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (229 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (398 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5162 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews)

---
## Top Discussions

### Housecall Pro

- Title: [How much does Housecall pro cost?](https://www.g2.com/discussions/how-much-does-housecall-pro-cost) — 1 comment
  > **Top comment:** "About 4250"
- Title: [Is Housecall Pro safe?](https://www.g2.com/discussions/is-housecall-pro-safe) — 1 comment
  > **Top comment:** "100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time..."

### The Customer Factor

No discussions available for this product.

### FieldPulse

- Title: [What is FieldPulse used for?](https://www.g2.com/discussions/what-is-fieldpulse-used-for) — 2 comments
  > **Top comment:** " A Scheduling Platform, made easy to use."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/housecall-pro-vs-the-customer-factor-vs-fieldpulse-fieldpulse)