Introducing G2.ai, the future of software buying.Try now
Compare Housecall Pro and ServiceWorks 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Unanet CRM by Cosential
Visit Website
At a Glance
Market Segments
Small-Business (94.6% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
$49.00
Housecall Pro
Star Rating
(200)4.3 out of 5
Market Segments
Small-Business (94.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansServiceWorks
Star Rating
(22)3.5 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$49.00
Browse all 3 pricing plansHousecall Pro vs ServiceWorks
When assessing the two solutions, reviewers found Housecall Pro easier to use, set up, and administer. Reviewers also preferred doing business with Housecall Pro overall.
- Reviewers felt that Housecall Pro meets the needs of their business better than ServiceWorks.
- When comparing quality of ongoing product support, reviewers felt that ServiceWorks is the preferred option.
- When assessing product direction, Housecall Pro and ServiceWorks received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
ServiceWorks
Starter
$49.00
Simple and fast comprehensive tool for Small Business. This package is for up to 2 users.
- Unlimited Users
- Scheduling, Job & Estimation
- Time sheet management
Free Trial
Housecall Pro
Free Trial is available
ServiceWorks
Free Trial is available
Ratings
Meets Requirements
8.6
168
7.0
18
Ease of Use
8.9
168
6.9
18
Ease of Setup
8.7
123
6.5
12
Ease of Admin
9.0
112
7.4
12
Quality of Support
8.7
162
8.8
17
Has the product been a good partner in doing business?
8.9
111
8.0
11
Product Direction (% positive)
8.8
168
8.8
19
Features by Category
Collection
7.8
20
Not enough data
8.8
20
Not enough data
8.2
20
Not enough data
8.0
21
Not enough data
8.5
19
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
8.6
19
Not enough data
8.6
19
Not enough data
8.7
19
Not enough data
Use Cases
7.9
19
Not enough data
7.8
19
Not enough data
8.8
19
Not enough data
Administration
7.5
19
Not enough data
7.5
19
Not enough data
7.7
19
Not enough data
7.7
19
Not enough data
7.9
18
Not enough data
Display Options
7.5
18
Not enough data
7.8
18
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
Generative AI
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
42
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
Settings
8.9
38
Not enough data
8.8
35
Not enough data
8.6
37
Not enough data
Personalization
8.7
38
Not enough data
8.5
36
Not enough data
Integrations
8.4
38
Not enough data
8.1
34
Not enough data
9.0
40
Not enough data
7.1
30
Not enough data
8.4
38
Not enough data
Generative AI
8.0
27
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
36
Not enough data
Feature Not Available
Not enough data
Before the Job
8.8
102
7.5
16
8.8
101
7.6
15
8.6
95
7.0
15
8.6
95
7.4
16
On the Job
8.8
95
6.7
15
8.3
96
6.2
14
7.0
84
5.3
12
8.7
101
6.0
13
8.3
64
5.6
12
After the Job
8.0
94
5.8
14
8.0
94
6.0
12
9.2
97
7.1
15
7.9
82
6.0
8
Agentic AI - Field Service Management
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Housecall Pro and ServiceWorks are categorized as Field Service Management
Unique Categories
Housecall Pro is categorized as Construction CRM, HVAC, Online Appointment Scheduling, Review Management, and Roofing
ServiceWorks has no unique categories
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.1%
Consumer Services
23.1%
Facilities Services
5.4%
Individual & Family Services
3.2%
Electrical/Electronic Manufacturing
3.2%
Other
34.9%
Consumer Services
59.1%
Retail
13.6%
Hospitality
9.1%
Telecommunications
4.5%
Facilities Services
4.5%
Other
9.1%
Alternatives
Discussions
Is Housecall Pro safe?
1 Comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
Housecall Pro has no more discussions with answers
When will we start hearing the truth about when things will be fixed?
2 Comments
Official Response from ServiceWorks
Jeremy
It seems you haven't used the Product recently. There has been lots of changes made and a new upgraded version is available since last year. If you...Read more
How does the billing cycle work?
2 Comments
Official Response from ServiceWorks
When you subscribe to any of our monthly plans, you will be billed monthly and your plan renews first of each month.This is considered your monthly billing...Read more
Can I cancel my plan?
2 Comments
Official Response from ServiceWorks
Monthly subscriptions are billed month to month. No contract. No obligation. You can cancel your monthly subscription at any time. Annual purchases come with...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
