Introducing G2.ai, the future of software buying.Try now
Compare Housecall Pro and mHelpDesk 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Unanet CRM by Cosential
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fluix
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Leap
Visit Website
At a Glance
Market Segments
Small-Business (94.7% of reviews)
Small-Business (43.1% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
No pricing available
Housecall Pro
Star Rating
(201)4.3 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansmHelpDesk
Star Rating
(145)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about mHelpDeskSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that mHelpDesk's "Confirmations & Reminders" feature scores a solid 9.1, making it a reliable tool for keeping clients informed, while Housecall Pro excels even further with a score of 9.2, indicating a more robust system for appointment follow-ups.
- Reviewers mention that mHelpDesk's "Ease of Setup" is rated at 7.6, which some users find challenging, whereas Housecall Pro shines with an 8.8, suggesting a more user-friendly onboarding experience.
- G2 users highlight that mHelpDesk's "Quality of Support" is rated at 8.2, which is decent, but Housecall Pro surpasses it with an 8.8, indicating a more responsive and helpful support team according to user feedback.
- Users on G2 report that mHelpDesk's "Invoicing" feature has a score of 8.1, which is satisfactory, but Housecall Pro stands out with a remarkable 9.3, showcasing its superior invoicing capabilities that users find more efficient.
- Reviewers say that mHelpDesk's "Customer Management" tools are functional but not as comprehensive, while Housecall Pro's features in this area, including "Self-Service Portals" and "Customer Profiles," receive higher praise for their effectiveness and ease of use.
- Users report that mHelpDesk's "AI Text Generation" feature scores 8.3, which is beneficial, but Housecall Pro's overall generative AI capabilities, including "AI Text Summarization" at 8.1, are noted to be more advanced, providing users with better automation options.
Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
mHelpDesk
No pricing availableFree Trial
Housecall Pro
Free Trial is available
mHelpDesk
Free Trial is available
Ratings
Meets Requirements
8.6
168
8.2
113
Ease of Use
8.9
169
8.3
115
Ease of Setup
8.8
124
7.6
45
Ease of Admin
9.0
113
8.0
45
Quality of Support
8.7
162
8.2
114
Has the product been a good partner in doing business?
8.9
112
7.6
45
Product Direction (% positive)
8.8
169
7.0
113
Features by Category
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Collection
7.8
21
Not enough data
8.7
21
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.3
20
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
8.5
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Use Cases
7.8
20
Not enough data
7.7
20
Not enough data
8.8
20
Not enough data
Administration
7.3
20
Not enough data
7.4
20
Not enough data
7.6
20
Not enough data
7.6
20
Not enough data
7.7
19
Not enough data
Display Options
7.4
19
Not enough data
7.6
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
Generative AI
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
42
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
Settings
8.9
38
Not enough data
8.8
35
Not enough data
8.6
37
Not enough data
Personalization
8.7
38
Not enough data
8.5
36
Not enough data
Integrations
8.4
38
Not enough data
8.1
34
Not enough data
9.0
40
Not enough data
7.1
30
Not enough data
8.4
38
Not enough data
Generative AI
8.0
27
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
37
Not enough data
Feature Not Available
Not enough data
Before the Job
8.7
103
8.0
57
8.8
102
7.9
53
8.6
96
8.1
53
8.6
96
7.9
52
On the Job
8.7
96
7.4
11
8.2
97
8.1
55
7.0
85
7.8
6
8.7
102
8.0
46
8.3
65
8.1
6
After the Job
8.0
95
8.1
56
8.0
95
8.0
47
9.2
98
8.1
42
8.0
83
8.1
38
Agentic AI - Field Service Management
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Housecall Pro and mHelpDesk are categorized as Field Service Management
Unique Categories
Housecall Pro is categorized as Construction CRM, HVAC, Online Appointment Scheduling, Review Management, and Roofing
mHelpDesk is categorized as Billing and Repair Shop
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mHelpDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.9%
Consumer Services
23.0%
Facilities Services
5.9%
Individual & Family Services
3.2%
Electrical/Electronic Manufacturing
3.2%
Other
34.8%
Hospital & Health Care
10.0%
Education Management
9.2%
Utilities
6.2%
Real Estate
4.6%
Insurance
4.6%
Other
65.4%
Discussions
Is Housecall Pro safe?
1 Comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
Housecall Pro has no more discussions with answers
mHelpDesk has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
