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Compare Housecall Pro and mHelpDesk 
At a Glance
Market Segments
Small-Business (94.7% of reviews)
Small-Business (43.5% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
No pricing available
Housecall Pro
Star Rating
(201)4.3 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansmHelpDesk
Star Rating
(146)4.0 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about mHelpDeskHousecall Pro vs mHelpDesk
When assessing the two solutions, reviewers found Housecall Pro easier to use, set up, and administer. Reviewers also preferred doing business with Housecall Pro overall.
- Reviewers felt that Housecall Pro meets the needs of their business better than mHelpDesk.
- When comparing quality of ongoing product support, reviewers felt that Housecall Pro is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Housecall Pro over mHelpDesk.
Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
mHelpDesk
No pricing availableFree Trial
Housecall Pro
Free Trial is available
mHelpDesk
Free Trial is available
Ratings
Meets Requirements
8.6
168
8.2
114
Ease of Use
8.9
169
8.2
116
Ease of Setup
8.8
124
7.6
46
Ease of Admin
9.0
113
8.0
45
Quality of Support
8.7
162
8.2
115
Has the product been a good partner in doing business?
8.9
112
7.6
45
Product Direction (% positive)
8.8
169
7.0
114
Features by Category
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Collection
7.8
21
Not enough data
8.7
21
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.3
20
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
8.5
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Use Cases
7.8
20
Not enough data
7.7
20
Not enough data
8.8
20
Not enough data
Administration
7.3
20
Not enough data
7.4
20
Not enough data
7.6
20
Not enough data
7.6
20
Not enough data
7.7
19
Not enough data
Display Options
7.4
19
Not enough data
7.6
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
Generative AI
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
42
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
Settings
8.9
38
Not enough data
8.8
35
Not enough data
8.6
37
Not enough data
Personalization
8.7
38
Not enough data
8.5
36
Not enough data
Integrations
8.4
38
Not enough data
8.1
34
Not enough data
9.0
40
Not enough data
7.1
30
Not enough data
8.4
38
Not enough data
Generative AI
8.0
27
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
37
Not enough data
Feature Not Available
Not enough data
Before the Job
8.7
103
8.0
57
8.8
102
7.9
53
8.6
96
8.1
53
8.6
96
7.9
52
On the Job
8.7
96
7.4
11
8.2
97
8.2
56
7.0
85
7.8
6
8.7
102
8.0
46
8.3
65
8.1
6
After the Job
8.0
95
8.1
56
8.0
95
8.0
47
9.2
98
8.1
42
8.0
83
8.1
38
Agentic AI - Field Service Management
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Housecall Pro and mHelpDesk are categorized as Field Service Management
Unique Categories
Housecall Pro is categorized as Construction CRM, HVAC, Online Appointment Scheduling, Review Management, and Roofing
mHelpDesk is categorized as Billing and Repair Shop
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mHelpDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.9%
Consumer Services
23.0%
Facilities Services
5.9%
Individual & Family Services
3.2%
Electrical/Electronic Manufacturing
3.2%
Other
34.8%
Hospital & Health Care
9.9%
Education Management
9.2%
Utilities
6.1%
Retail
4.6%
Real Estate
4.6%
Other
65.6%
Discussions
Is Housecall Pro safe?
1 Comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
Housecall Pro has no more discussions with answers
mHelpDesk has no discussions with answers
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