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Compare HotSchedules and Toast 
At a Glance
Market Segments
Mid-Market (47.5% of reviews)
Small-Business (66.6% of reviews)
Entry-Level Pricing
No pricing available
Starting at $0.00 Per Month
HotSchedules
Star Rating
(104)4.3 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HotSchedulesToast
Star Rating
(343)4.2 out of 5
Market Segments
Small-Business (66.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HotSchedules excels in "Employee Scheduling" with a score of 7.7, providing a user-friendly interface that simplifies shift management. In contrast, Toast's "Shift Scheduling" feature shines with a higher score of 9.0, allowing for more robust scheduling capabilities and flexibility.
- Reviewers mention that HotSchedules has a strong "Compliance" score of 9.1, which is crucial for businesses needing to adhere to labor laws. However, Toast's compliance features, while effective, received a lower score of 8.3, indicating that HotSchedules may offer more comprehensive support in this area.
- G2 users highlight HotSchedules' "Time, Attendance, and PTO" feature with a score of 8.9, which is praised for its accuracy and ease of use. Conversely, Toast's "Time Tracking Integration" scored 8.5, suggesting it is effective but may not match the seamless experience provided by HotSchedules.
- Users on G2 report that HotSchedules' "Payroll Entry" feature scores 8.4, making it a reliable choice for payroll management. In comparison, Toast's payroll functionalities, while solid, did not receive a specific score but are generally viewed as less comprehensive than HotSchedules.
- Reviewers mention that HotSchedules offers a "Web Portal" for employee self-service with a score of 8.6, which is appreciated for its accessibility. Toast, while providing a mobile-friendly experience, scored lower in this area, indicating that HotSchedules may provide a more robust web-based solution.
- Users say that HotSchedules' "Reporting & Analytics" feature scores 8.6, which is noted for its detailed insights and user-friendly dashboards. Toast's reporting capabilities, while effective, received a lower score of 8.1, suggesting that HotSchedules may provide a more powerful analytics tool for data-driven decision-making.
Pricing
Entry-Level Pricing
HotSchedules
No pricing availableToast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
HotSchedules
Free Trial is available
Toast
No trial information availableRatings
Meets Requirements
9.0
88
8.5
256
Ease of Use
8.7
88
8.9
256
Ease of Setup
7.7
13
8.2
171
Ease of Admin
7.6
14
8.5
160
Quality of Support
8.1
69
7.8
250
Has the product been a good partner in doing business?
7.5
12
8.3
161
Product Direction (% positive)
8.5
84
8.3
246
Features by Category
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
147
Not enough data
7.9
86
Not enough data
7.6
70
Not enough data
8.2
114
Not enough data
8.7
152
Not enough data
8.1
91
Meal Service
Not enough data
8.8
143
Not enough data
8.9
114
Not enough data
8.7
146
Not enough data
8.8
140
Not enough data
8.6
124
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
73
Not enough data
8.3
58
Back Office
Not enough data
8.7
64
Not enough data
8.1
69
Not enough data
8.6
71
Not enough data
7.8
45
Front of Office
Not enough data
9.2
81
Not enough data
8.7
62
Not enough data
8.8
76
Not enough data
7.3
40
Platform Data
Not enough data
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Workforce Management Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HotSchedules and Toast share no categories
Unique Categories
HotSchedules is categorized as Time & Attendance, Employee Scheduling, Workforce Management, and Restaurant Scheduling
Toast is categorized as Retail POS, Restaurant POS, Restaurant Management, Core HR, Payroll, and HCM Software
Reviews
Reviewers' Company Size
HotSchedules
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
33.7%
Food & Beverages
27.7%
Hospitality
8.9%
Health, Wellness and Fitness
4.0%
Entertainment
4.0%
Other
21.8%
Restaurants
52.5%
Food & Beverages
26.4%
Hospitality
6.7%
Accounting
1.9%
Real Estate
1.0%
Other
11.5%
Alternatives
Discussions
HotSchedules has no discussions with answers
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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