Compare Hotjar and UXtweak 
Featured Products
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (55.3% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Free
Hotjar
Star Rating
(340)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansUXtweak
Star Rating
(43)4.7 out of 5
Market Segments
Small-Business (55.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hotjar excels in providing intuitive tools for understanding user behavior, particularly through its heatmaps and session recordings. Users appreciate how these features save time and clarify UX improvements, making it a go-to for regular website analysis.
- Users say that UXtweak stands out for its seamless integration with Figma prototypes, allowing for smooth testing of nested components. This feature is particularly beneficial for teams looking to streamline their design processes and keep their prototypes up-to-date effortlessly.
- Reviewers mention that while Hotjar has a higher overall satisfaction score, UXtweak receives praise for its quality of support. Users highlight the responsiveness and helpfulness of the support team, which can be a crucial factor for teams needing assistance during their research processes.
- According to verified reviews, Hotjar's ease of setup is frequently noted, with users finding the onboarding process quick and straightforward. This allows teams to start leveraging insights without a steep learning curve, enhancing their day-to-day usability.
- Users highlight that UXtweak offers a comprehensive suite of user research tools in one platform, which is a significant advantage for teams hesitant to invest in multiple tools. This all-in-one approach simplifies the research process, making it easier to adopt various methods like card sorting and tree testing.
- G2 reviewers indicate that while Hotjar has a larger user base and more recent reviews, UXtweak's higher ratings in specific areas like data analysis and user identification suggest it may be better suited for teams focused on detailed research methodologies.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
UXtweak
Free
Free
A great way to experiment with UX research tools at no cost.
- All research tools (with limitations)
- 1 active study at a time
- 15 responses/month
Free Trial
Hotjar
Free Trial is available
UXtweak
Free Trial is available
Ratings
Meets Requirements
8.6
261
9.5
29
Ease of Use
8.9
264
9.0
29
Ease of Setup
9.0
125
Not enough data
Ease of Admin
8.9
115
Not enough data
Quality of Support
8.6
179
9.8
28
Has the product been a good partner in doing business?
8.7
102
Not enough data
Product Direction (% positive)
8.1
257
8.8
29
Features by Category
Metrics
8.7
25
Not enough data
9.1
27
Not enough data
9.0
24
Not enough data
9.1
23
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.7
17
Not enough data
8.9
20
Not enough data
8.9
25
Not enough data
Reporting
Feature Not Available
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.1
20
Not enough data
8.5
19
Not enough data
8.2
17
Not enough data
8.8
21
Not enough data
Other
8.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
17
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
Not enough data
Feature Not Available
Not enough data
8.9
139
Not enough data
8.8
139
Not enough data
User Response Methods
8.8
47
|
Verified
9.3
10
8.9
41
|
Verified
8.3
7
8.8
15
8.3
6
8.7
26
Not enough data
8.3
30
|
Verified
8.3
8
Participant Selection
Feature Not Available
8.5
8
Feature Not Available
Feature Not Available
8.6
37
|
Verified
9.3
7
9.2
15
9.7
10
Insights
8.8
52
|
Verified
9.7
13
8.6
38
|
Verified
9.0
10
8.5
39
|
Verified
9.2
11
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
9.8
7
8.9
71
|
Verified
9.8
7
8.5
51
|
Verified
9.8
7
A/B Testing
9.1
36
|
Verified
Feature Not Available
8.8
36
Not enough data
8.8
52
|
Verified
10.0
7
8.8
36
|
Verified
10.0
6
Visitor Information
7.6
45
|
Verified
9.8
7
8.6
40
10.0
6
Agentic AI - Session Replay
8.8
7
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
95
Not enough data
8.6
109
Not enough data
8.1
102
Not enough data
8.9
125
Not enough data
Reporting
9.3
153
Not enough data
9.0
147
Not enough data
8.7
127
Not enough data
7.9
106
Not enough data
Categories
Categories
Shared Categories
Hotjar and UXtweak are categorized as Session Replay and User Research
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, Heatmap Tools, Software Testing, Survey, Digital Analytics, and E-Commerce Analytics
UXtweak is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXtweak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.8%
Computer Software
14.9%
Information Technology and Services
11.1%
Internet
9.5%
Retail
5.7%
Other
43.0%
Marketing and Advertising
18.4%
Computer Software
10.5%
Higher Education
10.5%
Information Technology and Services
10.5%
Design
7.9%
Other
42.1%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
UXtweak has no discussions with answers
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