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|Ease of Use|
|Ease of Setup|
|Ease of Admin||Not enough data available|
|Quality of Support|
|Ease of Doing Business With||Not enough data available|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Marketing and Advertising
Information Technology and Services
|Most Helpful Favorable Review|
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
User in Computer Software
Our team had a trial run of the product and we have been very impressed by the ease of setting up studies and the various dimensions across which we can slice and dice the collected data. The collected data and insights definitely gives your product an edge.
|Most Helpful Critical Review|
I don't find it as intuitive as other applications. I also find the data obtained can be hard to understand.
Administrator in Retail
They separated the features to the point that the basic license isn't of much use if you do serious, rigorous research. Some really basic research fundamentals (e.g. randomization, block/routing logic) are now only in the 'advanced' tier license. And it....
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