2026 Best Software Awards are here!See the list

Compare Hotjar and Silktide

Save
    Log in to your account
    to save comparisons,
    products and more.
Add Product
Hotjar
Hotjar
(334)
4.3 out of 5
Hotjar
By Contentsquare
Silktide
Silktide
(271)
4.8 out of 5
Silktide
By Silktide
Get a quote
Optimized for quick response
At a Glance
Hotjar
Hotjar
Star Rating
(334)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plans
Silktide
Silktide
Star Rating
(271)4.8 out of 5
Market Segments
Enterprise (43.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Silktide
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Hotjar excels in providing clear visibility into user behavior, thanks to its combination of heatmaps, session recordings, and user feedback tools. Users appreciate how these features go beyond traditional analytics to reveal actual user interactions, making it a primary source for UX metrics.
  • Users say that Silktide stands out for its ability to streamline the auditing process, particularly for accessibility standards. Reviewers highlight how it eliminates guesswork and allows for quick identification of necessary changes, which is especially beneficial for those managing large websites.
  • According to verified reviews, Hotjar is praised for its user-friendly dashboard and straightforward setup process. Many users find it easy to integrate into their existing workflows, which enhances their overall experience and satisfaction with the tool.
  • Reviewers mention that Silktide's ease of use is a significant advantage, with many finding it simple to locate and fix errors on their websites. This user-friendliness is a key factor for those who need to make rapid improvements without extensive training.
  • G2 reviewers highlight that while Hotjar has a strong focus on user engagement metrics, Silktide offers superior support quality, with users noting that they receive timely and helpful assistance. This can be crucial for teams that require ongoing support during implementation and usage.
  • Users report that Hotjar's heatmaps are particularly effective, receiving high praise for their clarity and detail. However, some users feel that Silktide's comprehensive reporting capabilities, including custom reports and dashboards, provide a more robust solution for data analysis and decision-making.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Browse all 12 pricing plans
Silktide
No pricing available
Free Trial
Hotjar
Free Trial is available
Silktide
Free Trial is available
Ratings
Meets Requirements
8.7
257
9.4
223
Ease of Use
8.9
260
9.3
227
Ease of Setup
9.0
121
9.2
154
Ease of Admin
8.9
111
9.2
130
Quality of Support
8.5
176
9.7
216
Has the product been a good partner in doing business?
8.7
98
9.7
130
Product Direction (% positive)
8.1
253
9.6
209
Features by Category
Digital AnalyticsHide 31 FeaturesShow 31 Features
8.6
183
8.5
46
Metrics
8.7
25
8.7
38
9.1
27
8.6
37
9.0
24
8.5
37
9.1
23
8.4
35
8.8
20
8.1
34
8.6
19
8.2
35
8.7
17
8.2
34
8.9
20
8.1
33
8.9
25
7.9
35
Reporting
Feature Not Available
8.9
42
8.9
19
8.4
39
Feature Not Available
Feature Not Available
8.1
20
8.4
39
8.5
19
8.9
39
8.2
17
Feature Not Available
8.8
21
9.0
41
Other
8.0
24
8.7
37
Feature Not Available
Feature Not Available
Feature Not Available
8.8
39
7.6
17
8.2
33
8.1
15
6.9
31
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Administration
8.2
70
8.0
35
Feature Not Available
8.4
37
8.9
139
9.4
41
8.8
139
9.2
40
Content MarketingHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital GovernanceHide 17 FeaturesShow 17 Features
Not enough data
8.0
93
Monitoring
Not enough data
8.0
53
Not enough data
9.4
79
|
Verified
Not enough data
6.7
48
Administration
Not enough data
9.0
75
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.6
60
|
Verified
Not enough data
8.9
80
|
Verified
Standards
Not enough data
8.8
69
Not enough data
9.1
71
|
Verified
Not enough data
7.7
32
Not enough data
9.8
89
|
Verified
Agentic AI - Digital Governance
Not enough data
6.2
15
Not enough data
6.8
15
Not enough data
7.3
15
Not enough data
7.0
15
Not enough data
6.7
15
Not enough data
7.6
15
User ResearchHide 13 FeaturesShow 13 Features
8.6
61
Not enough data
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
Session ReplayHide 10 FeaturesShow 10 Features
8.7
90
Not enough data
User Behavior
9.0
70
|
Verified
Not enough data
8.9
71
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
A/B Testing
9.1
36
|
Verified
Not enough data
8.8
36
Not enough data
8.8
49
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
Visitor Information
7.6
45
|
Verified
Not enough data
8.6
40
Not enough data
Agentic AI - Session Replay
8.6
6
Not enough data
Product AnalyticsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
E-Commerce AnalyticsHide 15 FeaturesShow 15 Features
7.8
9
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
8.9
10
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Consent Management Platform (CMP)Hide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Cookie TrackingHide 5 FeaturesShow 5 Features
Not enough data
9.8
13
SEO ToolsHide 22 FeaturesShow 22 Features
Not enough data
8.5
73
SEO Auditing & Monitoring
Not enough data
8.8
42
Not enough data
8.8
38
Not enough data
Feature Not Available
Not enough data
8.8
37
Agentic AI - SEO Tools
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.9
6
Not enough data
8.7
5
Not enough data
8.7
5
SEO Content & Rankings
Not enough data
8.6
48
Not enough data
8.5
44
Not enough data
8.5
40
Not enough data
8.3
35
Not enough data
Feature Not Available
SEO Reporting
Not enough data
8.3
36
Not enough data
9.0
47
Not enough data
8.6
44
Not enough data
Feature Not Available
Generative AI
Not enough data
7.3
16
Not enough data
7.3
16
Feedback AnalyticsHide 12 FeaturesShow 12 Features
8.5
15
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
SurveyHide 15 FeaturesShow 15 Features
8.6
11
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Accessibility PlatformsHide 18 FeaturesShow 18 Features
Not enough data
8.6
131
Monitoring
Not enough data
9.7
100
Not enough data
9.4
85
Not enough data
9.5
94
Not enough data
9.3
85
Reporting
Not enough data
9.5
100
Not enough data
9.3
84
Automation
Not enough data
9.5
97
Not enough data
9.5
97
Functionality
Not enough data
8.8
63
Not enough data
9.1
70
Not enough data
Feature Not Available
Not enough data
9.2
76
Not enough data
Feature Not Available
Generative AI
Not enough data
7.1
42
Agentic AI - Digital Accessibility Platforms
Not enough data
5.9
9
Not enough data
6.9
9
Not enough data
7.6
9
Not enough data
6.7
9
Digital Accessibility ToolsHide 12 FeaturesShow 12 Features
Not enough data
8.4
148
Support
Not enough data
9.3
125
Not enough data
9.3
123
Reporting
Not enough data
9.6
124
Not enough data
9.7
128
Functionality
Not enough data
9.5
133
Not enough data
9.3
134
Not enough data
Feature Not Available
Generative AI
Not enough data
7.0
42
Agentic AI - Digital Accessibility Tools
Not enough data
6.7
16
Not enough data
6.9
15
Not enough data
7.9
15
Not enough data
7.4
15
Software TestingHide 3 FeaturesShow 3 Features
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Heatmap ToolsHide 15 FeaturesShow 15 Features
8.6
163
8.9
24
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
8.6
19
8.2
95
8.8
19
8.6
109
8.9
23
8.1
101
8.8
20
8.9
125
9.3
23
Reporting
9.3
153
9.5
22
9.1
146
Feature Not Available
8.7
126
9.3
22
7.9
106
8.7
21
Content AnalyticsHide 14 FeaturesShow 14 Features
Not enough data
7.6
61
Tools
Not enough data
Feature Not Available
Not enough data
8.0
52
Not enough data
Feature Not Available
Metrics
Not enough data
8.0
53
Not enough data
8.0
52
Not enough data
8.0
51
Not enough data
7.7
47
Not enough data
7.3
47
Not enough data
7.9
48
Agentic AI - Content Analytics
Not enough data
7.7
5
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
6.9
7
Not enough data
7.6
7
Categories
Categories
Shared Categories
Hotjar
Hotjar
Silktide
Silktide
Hotjar and Silktide are categorized as Heatmap Tools and Digital Analytics
Unique Categories
Hotjar
Silktide
Reviews
Reviewers' Company Size
Hotjar
Hotjar
Small-Business(50 or fewer emp.)
52.1%
Mid-Market(51-1000 emp.)
38.6%
Enterprise(> 1000 emp.)
9.3%
Silktide
Silktide
Small-Business(50 or fewer emp.)
21.3%
Mid-Market(51-1000 emp.)
35.4%
Enterprise(> 1000 emp.)
43.3%
Reviewers' Industry
Hotjar
Hotjar
Marketing and Advertising
16.0%
Computer Software
15.1%
Information Technology and Services
11.2%
Internet
9.6%
Retail
5.4%
Other
42.6%
Silktide
Silktide
Government Administration
28.4%
Higher Education
20.9%
Marketing and Advertising
5.2%
Education Management
4.5%
Information Technology and Services
3.7%
Other
37.3%
Alternatives
Hotjar
Hotjar Alternatives
Glassbox
Glassbox
Add Glassbox
Fullstory
Fullstory
Add Fullstory
Mouseflow
Mouseflow
Add Mouseflow
Lucky Orange
Lucky Orange
Add Lucky Orange
Silktide
Silktide Alternatives
Acquia Web Governance
Acquia Web Governance
Add Acquia Web Governance
Siteimprove
Siteimprove
Add Siteimprove
accessiBe
accessiBe
Add accessiBe
UserWay
UserWay
Add UserWay
Discussions
Hotjar
Hotjar Discussions
What is Hotjar?
1 Comment
Mohsin N.
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
Alex M.
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
What feedback tools do you offer?
1 Comment
Moon D.
MD
Test Your Mind, Become an Internet marketer? Read more
See all discussions
Silktide
Silktide Discussions
How many webpages can Silktide test?
1 Comment
Official Response from Silktide
We test millions of websites each year, with the largest being hundreds of thousands of pages in size.Read more
How can I change Silktide language?
1 Comment
Jessica C.
JC
Hi Natali. We check spelling and grammar in a number of languages, and you can have more than one in a given report. You can choose when adding a site,...Read more
How easy is it to use?
1 Comment
Jessica C.
JC
Surprisingly easy. Everything you need is a few clicks away. Let’s start with finding and fixing issues on your sites. Silktide only shows you the...Read more
See all discussions
Ask Hotjar a QuestionContact Hotjar
Ask Silktide a QuestionContact Silktide

Spotlight Categories

Add Product
Hotjar
Hotjar
Silktide
Silktide
Get a quote
Optimized for quick response