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Compare Hotjar and Quantum Metric 
Featured Products
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Enterprise (62.7% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
No pricing available
Hotjar
Star Rating
(340)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansQuantum Metric
Star Rating
(268)4.6 out of 5
Market Segments
Enterprise (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Quantum MetricSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hotjar excels in user experience analysis, particularly with its heatmaps and session recordings. Users appreciate how these features highlight user behavior, making it easier to identify areas for improvement without guesswork.
- Users say Quantum Metric shines in bug detection, with many highlighting its ability to quickly identify issues that could be costing businesses money. The integration of the Felix AI feature is also noted for enhancing the analytics experience by providing actionable insights.
- Reviewers mention that Hotjar's implementation process is notably quick and intuitive, allowing users to start analyzing their website's performance almost immediately. This ease of setup is a significant advantage for teams looking to make rapid improvements.
- According to verified reviews, Quantum Metric is praised for its almost real-time session replays, which help teams capture insights as they happen. This feature is particularly beneficial for understanding user interactions and addressing UX issues promptly.
- Users highlight that while Hotjar has a broader appeal to small businesses, its features are robust enough to support ongoing user experience improvements. The platform's focus on practical insights through heatmaps and recordings is a key reason for its popularity among smaller teams.
- Reviewers note that Quantum Metric's strength lies in its ability to provide statistically meaningful analytics, which helps teams understand what went wrong in user journeys. This capability is essential for enterprises looking to refine their digital strategies based on data-driven insights.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Quantum Metric
No pricing availableFree Trial
Hotjar
Free Trial is available
Quantum Metric
No trial information availableRatings
Meets Requirements
8.6
261
8.7
221
Ease of Use
8.9
264
8.2
222
Ease of Setup
9.0
125
8.2
91
Ease of Admin
8.9
115
8.2
76
Quality of Support
8.6
179
9.4
209
Has the product been a good partner in doing business?
8.7
102
9.6
74
Product Direction (% positive)
8.1
257
9.3
209
Features by Category
Metrics
8.7
25
8.9
116
9.1
27
8.7
109
9.0
24
8.4
110
9.1
23
8.8
112
8.8
20
8.7
114
8.6
19
8.0
96
8.7
17
8.1
94
8.9
20
8.4
108
8.9
25
8.4
109
Reporting
Feature Not Available
8.6
112
8.9
19
8.4
107
Feature Not Available
8.1
96
8.1
20
8.7
103
8.5
19
8.4
96
8.2
17
8.2
91
8.8
21
8.5
109
Other
8.0
24
8.6
105
Feature Not Available
8.3
97
Feature Not Available
8.3
101
7.6
17
8.0
85
8.1
15
8.5
95
Feature Not Available
7.9
78
Feature Not Available
7.9
86
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
8.2
79
Feature Not Available
8.5
80
8.9
139
8.5
94
8.8
139
8.7
91
User Identification
Not enough data
8.1
27
Not enough data
8.5
28
Not enough data
8.5
26
Tracking & Reporting
Not enough data
8.8
31
Not enough data
8.3
31
Not enough data
8.2
26
Not enough data
8.4
31
Not enough data
8.6
27
Not enough data
8.4
29
Metrics
Not enough data
8.8
33
Not enough data
8.4
33
Not enough data
8.3
33
Not enough data
8.2
32
Not enough data
8.4
30
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
37
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
8.9
137
|
Verified
8.9
71
|
Verified
8.4
122
|
Verified
8.5
51
|
Verified
8.6
134
|
Verified
A/B Testing
9.1
36
|
Verified
8.7
121
|
Verified
8.8
36
8.0
95
|
Verified
8.8
52
|
Verified
8.6
117
|
Verified
8.8
36
|
Verified
7.4
85
|
Verified
Visitor Information
7.6
45
|
Verified
8.4
132
|
Verified
8.6
40
8.4
131
|
Verified
Agentic AI - Session Replay
8.8
7
Not enough data
Product Analytics
Not enough data
7.7
49
Not enough data
7.9
51
Not enough data
7.8
51
Not enough data
7.3
49
Feature Not Available
8.1
48
Feature Not Available
7.8
46
Feature Not Available
7.1
43
Not enough data
7.6
47
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
7.7
76
Not enough data
7.9
82
Platform Data
Not enough data
8.2
84
Not enough data
8.2
79
Not enough data
8.3
90
Not enough data
8.1
81
Platform Additional Functionality
Not enough data
8.1
84
Not enough data
7.9
78
Not enough data
7.9
77
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
8.4
74
8.2
95
8.3
68
8.6
109
8.3
68
8.1
102
8.4
72
8.9
125
8.6
73
Reporting
9.3
153
8.6
77
9.0
147
9.3
79
8.7
127
8.7
74
7.9
106
8.4
68
Metrics
Not enough data
8.8
33
Not enough data
8.4
33
Not enough data
8.3
33
Not enough data
8.2
32
Not enough data
8.4
30
Categories
Categories
Shared Categories
Hotjar and Quantum Metric are categorized as Product Analytics, Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, and E-Commerce Analytics
Quantum Metric is categorized as Mobile App Analytics and Customer Journey Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quantum Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.8%
Computer Software
14.9%
Information Technology and Services
11.1%
Internet
9.5%
Retail
5.7%
Other
43.0%
Retail
17.5%
Telecommunications
14.8%
Financial Services
10.6%
Airlines/Aviation
9.1%
Insurance
6.1%
Other
41.8%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Quantum Metric has no discussions with answers
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