# Hotjar by Contentsquare vs Quantum Metric Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hotjar excels in user experience analysis, particularly with its heatmaps and session recordings. Users appreciate how these features highlight user behavior, making it easier to identify areas for improvement without guesswork.
- **Users say** Quantum Metric shines in bug detection, with many highlighting its ability to quickly identify issues that could be costing businesses money. The integration of the Felix AI feature is also noted for enhancing the analytics experience by providing actionable insights.
- **Reviewers mention** that Hotjar's implementation process is notably quick and intuitive, allowing users to start analyzing their website's performance almost immediately. This ease of setup is a significant advantage for teams looking to make rapid improvements.
- **According to verified reviews** , Quantum Metric is praised for its almost real-time session replays, which help teams capture insights as they happen. This feature is particularly beneficial for understanding user interactions and addressing UX issues promptly.
- **Users highlight** that while Hotjar has a broader appeal to small businesses, its features are robust enough to support ongoing user experience improvements. The platform's focus on practical insights through heatmaps and recordings is a key reason for its popularity among smaller teams.
- **Reviewers note** that Quantum Metric's strength lies in its ability to provide statistically meaningful analytics, which helps teams understand what went wrong in user journeys. This capability is essential for enterprises looking to refine their digital strategies based on data-driven insights.



| | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 342 | 274 | 
| **Largest Market Segment** | Small-Business (52.4% of reviews) | Enterprise (62.5% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Hotjar by Contentsquare

Pros:
- Ease of Use (12 reviews)
- Features (10 reviews)

Cons:
- Limitations (5 reviews)
- Missing Features (4 reviews)

### Quantum Metric

Pros:
- Insights (14 reviews)
- Ease of Use (12 reviews)

Cons:
- Learning Curve (8 reviews)
- Steep Learning Curve (7 reviews)

---
## Ratings Comparison
| Rating | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
  | **Meets Requirements** | 8.6 (265 reviews) | 8.7 (227 reviews) | 
  | **Ease of Use** | 8.9 (268 reviews) | 8.2 (228 reviews) | 
  | **Ease of Setup** | 9.0 (129 reviews) | 8.2 (95 reviews) | 
  | **Ease of Admin** | 8.9 (120 reviews) | 8.2 (77 reviews) | 
  | **Quality of Support** | 8.5 (181 reviews) | 9.4 (214 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (107 reviews) | 9.6 (75 reviews) | 
  | **Product Direction (% positive)** | 8.2 (260 reviews) | 9.2 (214 reviews) | 

---
## Pricing

### Hotjar by Contentsquare

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: A simple way to get started

Key Features:
- 200k monthly sessions
- 1 project
- Replays, Heatmaps + Funnels

[Browse all 4 editions](https://www.g2.com/products/hotjar-by-contentsquare/pricing)

#### Free Trial

Yes

### Quantum Metric

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 186 |
| **Quantum Metric** | 8.4/10 | 129 |

#### Metrics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Sessions - Digital Analytics** | 8.7 (26 reviews) | 8.9 (116 reviews) | 
| **Engagement** | 9.1 (28 reviews) | 8.7 (109 reviews) | 
| **Entry and Exit Pages** | 9.0 (25 reviews) | 8.4 (110 reviews) | 
| **Standard Event Tracking** | 9.1 (24 reviews) | 8.8 (112 reviews) | 
| **Custom Event Tracking** | 8.8 (20 reviews) | 8.7 (114 reviews) | 
| **Retention** | 8.6 (19 reviews) | 8.0 (96 reviews) | 
| **Return** | 8.8 (18 reviews) | 8.1 (94 reviews) | 
| **Conversions** | 9.0 (21 reviews) | 8.4 (108 reviews) | 
| **Funnels** | 9.0 (27 reviews) | 8.4 (109 reviews) | 

#### Reporting

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Real-Time Reporting** | Feature Not Available | 8.6 (112 reviews) | 
| **Trending** | 9.0 (20 reviews) | 8.4 (107 reviews) | 
| **Retroactive Reporting** | Feature Not Available | 8.1 (96 reviews) | 
| **Segmentation** | 8.1 (20 reviews) | 8.7 (103 reviews) | 
| **Mobile Reporting** | 8.6 (20 reviews) | 8.4 (96 reviews) | 
| **Unification Across Devices** | 8.2 (17 reviews) | 8.2 (91 reviews) | 
| **Custom Reports and Dashboards** | 8.9 (22 reviews) | 8.4 (109 reviews) | 

#### Other

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **User Data** | 8.1 (25 reviews) | 8.6 (105 reviews) | 
| **Site Search Reporting** | Feature Not Available | 8.3 (97 reviews) | 
| **Load Time Monitoring** | Feature Not Available | 8.3 (101 reviews) | 
| **Campaign Tracking** | 7.8 (18 reviews) | 8.0 (85 reviews) | 
| **E-Commerce** | 8.1 (15 reviews) | 8.5 (95 reviews) | 
| **Promotional Messages** | Feature Not Available | 7.9 (78 reviews) | 
| **Administration Alerts** | Feature Not Available | 7.9 (86 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **API / Integrations** | 8.2 (70 reviews) | 8.2 (79 reviews) | 
| **QA Testing** | Feature Not Available | 8.5 (80 reviews) | 
| **Performance and Reliability** | 8.9 (140 reviews) | 8.5 (94 reviews) | 
| **User, Role, and Access Management** | 8.9 (140 reviews) | 8.7 (91 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Quantum Metric** | 8.4/10 | 35 |

#### User Identification

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Demographics** | Not enough data | 8.1 (27 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (28 reviews) | 
| **Geolocation** | Not enough data | 8.5 (26 reviews) | 

#### Tracking & Reporting

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.8 (31 reviews) | 
| **Real-Time Insights** | Not enough data | 8.3 (31 reviews) | 
| **Attribution** | Not enough data | 8.2 (26 reviews) | 
| **Dashboard** | Not enough data | 8.4 (31 reviews) | 
| **User Path Tracking** | Not enough data | 8.6 (27 reviews) | 
| **User Activity History** | Not enough data | 8.4 (29 reviews) | 

#### Metrics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (33 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (33 reviews) | 
| **Retention** | Not enough data | 8.3 (33 reviews) | 
| **Return** | Not enough data | 8.2 (32 reviews) | 
| **Conversions** | Not enough data | 8.4 (30 reviews) | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 65 |
| **Quantum Metric** | N/A | N/A |

#### User Response Methods

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Survey** | 8.9 (49 reviews) ✓ Verified | Not enough data | 
| **Video Snippets** | 8.9 (42 reviews) ✓ Verified | Not enough data | 
| **Video Interview** | 8.8 (15 reviews) | Not enough data | 
| **Photo Submission** | Feature Not Available | Not enough data | 
| **Text/Notes** | 8.3 (31 reviews) ✓ Verified | Not enough data | 

#### Participant Selection

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **In-App** | Feature Not Available | Not enough data | 
| **In-Store** | Feature Not Available | Not enough data | 
| **On-Site** | 8.6 (37 reviews) ✓ Verified | Not enough data | 
| **Recruitment Pool** | 9.3 (16 reviews) | Not enough data | 

#### Insights

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Analytics** | 8.8 (52 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 8.6 (39 reviews) ✓ Verified | Not enough data | 
| **Sorting** | 8.5 (40 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **AI Text Summarization** | 7.7 (5 reviews) | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.7/10 | 99 |
| **Quantum Metric** | 8.4/10 | 153 |

#### User Behavior

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Click Tracking** | 9.0 (71 reviews) ✓ Verified | 8.9 (137 reviews) ✓ Verified | 
| **Mouse Movement ** | 8.9 (72 reviews) ✓ Verified | 8.4 (122 reviews) ✓ Verified | 
| **Frustration Tracking** | 8.6 (53 reviews) ✓ Verified | 8.6 (137 reviews) ✓ Verified | 

#### A/B Testing 

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Error and Bug Tracking** | 9.1 (36 reviews) ✓ Verified | 8.7 (124 reviews) ✓ Verified | 
| **Split URL Testing** | 8.8 (36 reviews) | 8.0 (95 reviews) ✓ Verified | 
| **Data Analysis** | 8.7 (55 reviews) ✓ Verified | 8.6 (121 reviews) ✓ Verified | 
| **Notes** | 8.8 (36 reviews) ✓ Verified | 7.4 (85 reviews) ✓ Verified | 

#### Visitor Information

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **User Identification** | 7.6 (46 reviews) ✓ Verified | 8.4 (133 reviews) ✓ Verified | 
| **Search Box** | 8.7 (41 reviews) | 8.3 (132 reviews) ✓ Verified | 

#### Agentic AI - Session Replay

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Cross-system Integration** | Feature Not Available | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Quantum Metric** | 7.7/10 | 58 |

#### Product Analytics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | 7.7 (49 reviews) | 
| **User-Level Analytics** | Not enough data | 7.9 (51 reviews) | 
| **Segmentation** | Not enough data | 7.8 (51 reviews) | 
| **Funnels** | Not enough data | 7.3 (49 reviews) | 
| **Alerts** | Feature Not Available | 8.1 (48 reviews) | 
| **Multi-Product Analytics** | Feature Not Available | 7.8 (46 reviews) | 
| **User Scoring** | Feature Not Available | 7.1 (43 reviews) | 
| **Integrations** | Not enough data | 7.6 (47 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Multi-Product Analytics** | Feature Not Available | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Feature Not Available | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **User scoring** | Feature Not Available | Not enough data | 
| **Adaptive learning** | Feature Not Available | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Feature Not Available | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 7.9/10 | 9 |
| **Quantum Metric** | N/A | N/A |

#### Analytics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Reports** | 7.8 (9 reviews) | Not enough data | 
| **Dashboard** | 8.1 (9 reviews) | Not enough data | 
| **Web Analytics** | 9.1 (9 reviews) | Not enough data | 
| **Campaign Tracking** | 7.8 (6 reviews) | Not enough data | 
| **Customer Demographics** | 8.6 (7 reviews) | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Data Storage** | 7.6 (7 reviews) | Not enough data | 
| **A/B Testing** | 5.7 (5 reviews) | Not enough data | 
| **Integrations** | 8.8 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.9/10 | 10 |
| **Quantum Metric** | N/A | N/A |

#### Experience

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Real-Time Monitoring** | 9.0 (10 reviews) | Not enough data | 
| **Session Replay** | 9.2 (10 reviews) | Not enough data | 
| **Behavioral Analysis** | 9.0 (10 reviews) | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Management

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Content Management** | Feature Not Available | Not enough data | 
| **Alerts** | Feature Not Available | Not enough data | 
| **Budget Analysis** | Feature Not Available | Not enough data | 

#### Performance

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Uptime Monitoring** | Feature Not Available | Not enough data | 
| **Performance Monitoring** | 8.5 (9 reviews) | Not enough data | 
| **Issue Tracking** | Feature Not Available | Not enough data | 
| **Resource Monitoring** | Feature Not Available | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Quantum Metric** | 8.0/10 | 97 |

#### Platform Basics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | 7.7 (76 reviews) | 
| **Journey Optimization** | Not enough data | 7.9 (82 reviews) | 

#### Platform Data

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Journey Reporting** | Not enough data | 8.2 (84 reviews) | 
| **Trends Reporting** | Not enough data | 8.2 (79 reviews) | 
| **Dashboards** | Not enough data | 8.3 (90 reviews) | 
| **Advanced Data Filtering** | Not enough data | 8.1 (81 reviews) | 

#### Platform Additional Functionality

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Journey Mapping** | Not enough data | 8.1 (84 reviews) | 
| **Integrations** | Not enough data | 7.9 (78 reviews) | 
| **Automated Alerts** | Not enough data | 7.9 (77 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 15 |
| **Quantum Metric** | N/A | N/A |

#### Feedback Management

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Tagging** | Feature Not Available | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.6 (11 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Thematic Analysis** | 8.8 (8 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.3 (5 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 8.8 (7 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Online Reviews** | Feature Not Available | Not enough data | 
| **Surveys** | 8.7 (9 reviews) | Not enough data | 
| **Social Media** | Feature Not Available | Not enough data | 
| **Customer Service Channels** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 8.0 (5 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 11 |
| **Quantum Metric** | N/A | N/A |

#### Survey Management

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Survey Builder** | 9.3 (7 reviews) | Not enough data | 
| **Question Types** | 8.3 (6 reviews) | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | 
| **Branding** | 8.3 (5 reviews) | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Reporting & Analytics** | 8.3 (5 reviews) | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Quantum Metric** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 166 |
| **Quantum Metric** | 8.6/10 | 82 |

#### Agentic AI - Heatmap Tools

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Analysis

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Conversion Opportunities** | 8.6 (114 reviews) | 8.4 (74 reviews) | 
| **Side-By-Side Analysis** | 8.3 (95 reviews) | 8.3 (68 reviews) | 
| **Mobile Device Analysis** | 8.6 (109 reviews) | 8.3 (68 reviews) | 
| **Data Quantification** | 8.1 (102 reviews) | 8.4 (72 reviews) | 
| **Webpage Element Analysis** | 8.9 (125 reviews) | 8.6 (73 reviews) | 

#### Reporting

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Heat Maps** | 9.3 (153 reviews) | 8.6 (77 reviews) | 
| **Session Replays** | 9.0 (148 reviews) | 9.3 (79 reviews) | 
| **Monitoring** | 8.7 (128 reviews) | 8.7 (74 reviews) | 
| **Data Segmentation** | 7.9 (106 reviews) | 8.4 (68 reviews) | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Quantum Metric** | 8.4/10 | 35 |

#### Metrics

| Feature | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (33 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (33 reviews) | 
| **Retention** | Not enough data | 8.3 (33 reviews) | 
| **Return** | Not enough data | 8.2 (32 reviews) | 
| **Conversions** | Not enough data | 8.4 (30 reviews) | 

---
## Categories
**Shared Categories (4):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)

**Unique to Hotjar by Contentsquare (6):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Survey Software](https://www.g2.com/categories/survey), [User Research Tools](https://www.g2.com/categories/user-research), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Software Testing Tools](https://www.g2.com/categories/software-testing)

**Unique to Quantum Metric (2):** [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Hotjar by Contentsquare | Quantum Metric | 
|---|---|---|
| **Small-Business** | 52.4% | 12.3% | 
| **Mid-Market** | 38.6% | 25.3% | 
| **Enterprise** | 9.1% | 62.5% | 

### By Industry

#### Hotjar by Contentsquare

- **Marketing and Advertising:** 15.9%
- **Computer Software:** 14.7%
- **Information Technology and Services:** 11.3%
- **Internet:** 9.4%
- **Retail:** 5.6%
- **Financial Services:** 3.8%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 2.2%
- **Consumer Goods:** 1.9%
- **Furniture:** 1.9%
- **Other:** 30.0%

#### Quantum Metric

- **Retail:** 17.1%
- **Telecommunications:** 14.9%
- **Financial Services:** 10.4%
- **Airlines/Aviation:** 8.9%
- **Insurance:** 5.9%
- **Information Technology and Services:** 5.2%
- **Leisure, Travel & Tourism:** 4.1%
- **Entertainment:** 3.3%
- **Marketing and Advertising:** 2.2%
- **Consumer Services:** 1.9%
- **Other:** 26.0%

---
## Alternatives

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- [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6856 reviews)
- [Medallia Digital Experience Analytics (DXA)](https://www.g2.com/products/medallia-digital-experience-analytics-dxa/reviews) — 4.4/5 stars (36 reviews)
- [Tealeaf by Acoustic](https://www.g2.com/products/tealeaf-by-acoustic/reviews) — 4.1/5 stars (37 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2950 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)

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## Top Discussions

### Hotjar by Contentsquare

- Title: [Is there a python/Node.js API Client for hotjar?](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) — 1 comment, 1 upvote
  > **Top comment:** "Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself..."
- Title: [What resources are available to customers?](https://www.g2.com/discussions/customer-success-7cf46643-7932-4113-a210-bcb082e9a6d8) — 1 comment, 1 upvote
  > **Top comment:** "Image or video "
- Title: [What feedback tools do you offer?](https://www.g2.com/discussions/feedback-tools) — 1 comment, 1 upvote
  > **Top comment:** "Test Your Mind, Become an Internet marketer? "
- Title: [How is Hotjar different from Google Analytics?](https://www.g2.com/discussions/google-analytics-b0c99bad-90ac-4ec0-95b0-a151d299363c) — 1 comment, 1 upvote
  > **Top comment:** "Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the..."
- Title: [What is Hotjar?](https://www.g2.com/discussions/hotjar) — 1 comment, 1 upvote
  > **Top comment:** "https://boardsontop.com/longboard-size-chart/"

### Quantum Metric

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hotjar-by-contentsquare-vs-quantum-metric)