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Compare Hotjar and PostHog

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At a Glance
Hotjar
Hotjar
Star Rating
(330)4.3 out of 5
Market Segments
Small-Business (52.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plans
PostHog
PostHog
Star Rating
(1,019)4.5 out of 5
Market Segments
Small-Business (81.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that PostHog excels in overall user satisfaction, reflected in its higher G2 Score compared to Hotjar. Users appreciate its comprehensive features, such as auto instrumentation for web and mobile applications, which simplifies event tracking and debugging.
  • Users say that Hotjar provides exceptional visibility into user behavior, with its heatmaps and session recordings offering clear insights into how visitors interact with websites. This feature is particularly praised for enhancing user experience metrics, making it a favorite among small businesses.
  • Reviewers mention that PostHog's ease of understanding its product offerings and pricing contributes to a smoother onboarding experience. Users find it easy to set up and appreciate the all-in-one nature of the platform, which helps streamline their analytics processes.
  • According to verified reviews, Hotjar is noted for its user-friendly dashboard and straightforward setup process. Many users highlight that it is very easy to use, making it a primary source for UX metrics, especially for those new to digital analytics.
  • G2 reviewers highlight that while Hotjar has a strong focus on user feedback tools, PostHog's ability to manage user data and view sessions in one place is a significant advantage for teams looking to debug edge cases effectively.
  • Users report that both platforms have their strengths, but Hotjar's focus on visualizing user interactions through heatmaps and session recordings stands out, while PostHog's robust analytics capabilities and ease of use make it a strong contender for more complex needs.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Browse all 12 pricing plans
PostHog
Product Analytics & Data Stack
Starting at $0.00
Per Month
Browse all 4 pricing plans
Free Trial
Hotjar
Free Trial is available
PostHog
Free Trial is available
Ratings
Meets Requirements
8.7
256
8.9
891
Ease of Use
8.9
259
8.3
905
Ease of Setup
9.0
120
8.9
674
Ease of Admin
8.9
111
8.5
456
Quality of Support
8.5
175
8.5
462
Has the product been a good partner in doing business?
8.7
98
8.9
345
Product Direction (% positive)
8.1
252
9.0
870
Features by Category
8.6
182
8.1
416
Metrics
8.7
25
8.9
378
9.1
27
8.6
367
9.0
24
8.5
364
9.1
23
8.9
372
8.8
20
8.7
360
8.6
19
8.3
349
8.7
17
8.3
334
8.9
20
8.3
337
8.9
25
8.3
345
Reporting
Feature Not Available
8.5
369
8.9
19
8.3
341
Feature Not Available
8.2
333
8.1
20
8.1
337
8.5
19
7.8
303
8.2
17
8.0
299
8.8
21
8.4
341
Other
8.0
24
8.6
340
Feature Not Available
7.9
291
Feature Not Available
7.9
289
7.6
17
7.8
276
8.1
15
7.3
252
Feature Not Available
7.2
244
Feature Not Available
7.6
250
Agentic AI - Digital Analytics
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
7.1
30
Not enough data
7.2
31
Administration
8.2
70
8.5
298
Feature Not Available
7.9
264
8.9
139
8.6
319
8.8
139
8.4
308
Not enough data
8.2
125
User Identification
Not enough data
7.7
108
Not enough data
7.7
106
Not enough data
8.1
104
Tracking & Reporting
Not enough data
8.8
110
Not enough data
8.4
105
Not enough data
7.9
94
Not enough data
8.3
112
Not enough data
8.4
103
Not enough data
8.4
105
Metrics
Not enough data
8.5
107
Not enough data
7.9
100
Not enough data
8.1
107
Not enough data
7.8
100
Not enough data
8.1
102
8.6
60
Not enough data
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
8.7
87
7.9
426
User Behavior
9.0
70
|
Verified
9.0
395
8.9
71
|
Verified
8.7
379
8.5
51
|
Verified
7.9
332
A/B Testing
9.1
36
|
Verified
Feature Not Available
8.8
36
7.2
287
8.8
49
|
Verified
8.0
335
8.8
36
|
Verified
Feature Not Available
Visitor Information
7.6
45
|
Verified
8.4
381
8.6
40
7.8
342
Agentic AI - Session Replay
8.6
6
6.5
65
Not enough data
7.6
521
Product Analytics
Not enough data
8.4
429
Not enough data
8.5
474
Not enough data
8.0
424
Not enough data
8.2
443
Feature Not Available
7.6
382
Feature Not Available
7.8
366
Feature Not Available
7.6
365
Not enough data
7.9
400
Agentic AI - Product Analytics
Not enough data
6.6
94
Not enough data
6.8
94
Not enough data
6.6
93
Not enough data
6.6
94
7.8
9
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
8.9
10
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
8.3
201
Management
Not enough data
8.6
181
Not enough data
8.0
156
Not enough data
8.5
162
Functionality
Not enough data
7.7
148
Not enough data
8.8
174
Not enough data
8.3
166
8.5
14
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
8.6
9
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
124
Computing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
114
Experimental Design
Not enough data
8.2
101
Not enough data
8.0
98
Not enough data
7.5
95
Analytics
Not enough data
8.6
116
Not enough data
8.0
111
Agentic AI - A/B Testing
Not enough data
7.5
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
7.2
10
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
160
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
94
Not enough data
8.6
108
Not enough data
8.1
101
Not enough data
8.9
124
Not enough data
Reporting
9.3
152
Not enough data
9.1
146
Not enough data
8.7
126
Not enough data
7.9
106
Not enough data
Not enough data
8.1
117
Metrics
Not enough data
8.5
107
Not enough data
7.9
100
Not enough data
8.1
107
Not enough data
7.8
100
Not enough data
8.1
102
Categories
Categories
Shared Categories
Hotjar
Hotjar
PostHog
PostHog
Hotjar and PostHog are categorized as Product Analytics, Session Replay, and Digital Analytics
Reviews
Reviewers' Company Size
Hotjar
Hotjar
Small-Business(50 or fewer emp.)
52.3%
Mid-Market(51-1000 emp.)
38.7%
Enterprise(> 1000 emp.)
9.0%
PostHog
PostHog
Small-Business(50 or fewer emp.)
81.1%
Mid-Market(51-1000 emp.)
16.9%
Enterprise(> 1000 emp.)
2.0%
Reviewers' Industry
Hotjar
Hotjar
Marketing and Advertising
16.1%
Computer Software
15.1%
Information Technology and Services
11.3%
Internet
9.6%
Retail
5.5%
Other
42.4%
PostHog
PostHog
Computer Software
33.2%
Information Technology and Services
14.9%
Financial Services
5.4%
Health, Wellness and Fitness
2.9%
Marketing and Advertising
2.6%
Other
41.0%
Alternatives
Hotjar
Hotjar Alternatives
Glassbox
Glassbox
Add Glassbox
Fullstory
Fullstory
Add Fullstory
Mouseflow
Mouseflow
Add Mouseflow
Lucky Orange
Lucky Orange
Add Lucky Orange
PostHog
PostHog Alternatives
LaunchDarkly
LaunchDarkly
Add LaunchDarkly
LogRocket
LogRocket
Add LogRocket
Mixpanel
Mixpanel
Add Mixpanel
Pendo
Pendo
Add Pendo
Discussions
Hotjar
Hotjar Discussions
What is Hotjar?
1 Comment
Mohsin N.
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
Alex M.
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
What feedback tools do you offer?
1 Comment
Moon D.
MD
Test Your Mind, Become an Internet marketer? Read more
PostHog
PostHog Discussions
What is PostHog used for?
1 Comment
SC
Posthog is an analytics tool to track your product metrics like DAU, MAU, and custom events you can send from your system, and then you can analyze them on...Read more
Monty the Mongoose crying
PostHog has no more discussions with answers