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Compare Hotjar and PostHog 
Featured Products
At a Glance
Market Segments
Small-Business (52.3% of reviews)
Small-Business (81.1% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Starting at $0.00 Per Month
Hotjar
Star Rating
(330)4.3 out of 5
Market Segments
Small-Business (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansPostHog
Star Rating
(1,019)4.5 out of 5
Market Segments
Small-Business (81.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PostHog excels in overall user satisfaction, reflected in its higher G2 Score compared to Hotjar. Users appreciate its comprehensive features, such as auto instrumentation for web and mobile applications, which simplifies event tracking and debugging.
- Users say that Hotjar provides exceptional visibility into user behavior, with its heatmaps and session recordings offering clear insights into how visitors interact with websites. This feature is particularly praised for enhancing user experience metrics, making it a favorite among small businesses.
- Reviewers mention that PostHog's ease of understanding its product offerings and pricing contributes to a smoother onboarding experience. Users find it easy to set up and appreciate the all-in-one nature of the platform, which helps streamline their analytics processes.
- According to verified reviews, Hotjar is noted for its user-friendly dashboard and straightforward setup process. Many users highlight that it is very easy to use, making it a primary source for UX metrics, especially for those new to digital analytics.
- G2 reviewers highlight that while Hotjar has a strong focus on user feedback tools, PostHog's ability to manage user data and view sessions in one place is a significant advantage for teams looking to debug edge cases effectively.
- Users report that both platforms have their strengths, but Hotjar's focus on visualizing user interactions through heatmaps and session recordings stands out, while PostHog's robust analytics capabilities and ease of use make it a strong contender for more complex needs.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
PostHog
Product Analytics & Data Stack
Starting at $0.00
Per Month
Trends, funnels, path analysis + more, with event autocapture, pipelines, data warehouse, APIs all as standard.
- First 1 million events/mo free
- Funnel Analysis
- Graph Analysis
Free Trial
Hotjar
Free Trial is available
PostHog
Free Trial is available
Ratings
Meets Requirements
8.7
256
8.9
891
Ease of Use
8.9
259
8.3
905
Ease of Setup
9.0
120
8.9
674
Ease of Admin
8.9
111
8.5
456
Quality of Support
8.5
175
8.5
462
Has the product been a good partner in doing business?
8.7
98
8.9
345
Product Direction (% positive)
8.1
252
9.0
870
Features by Category
Metrics
8.7
25
8.9
378
9.1
27
8.6
367
9.0
24
8.5
364
9.1
23
8.9
372
8.8
20
8.7
360
8.6
19
8.3
349
8.7
17
8.3
334
8.9
20
8.3
337
8.9
25
8.3
345
Reporting
Feature Not Available
8.5
369
8.9
19
8.3
341
Feature Not Available
8.2
333
8.1
20
8.1
337
8.5
19
7.8
303
8.2
17
8.0
299
8.8
21
8.4
341
Other
8.0
24
8.6
340
Feature Not Available
7.9
291
Feature Not Available
7.9
289
7.6
17
7.8
276
8.1
15
7.3
252
Feature Not Available
7.2
244
Feature Not Available
7.6
250
Agentic AI - Digital Analytics
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
7.1
30
Not enough data
7.2
31
Administration
8.2
70
8.5
298
Feature Not Available
7.9
264
8.9
139
8.6
319
8.8
139
8.4
308
User Identification
Not enough data
7.7
108
Not enough data
7.7
106
Not enough data
8.1
104
Tracking & Reporting
Not enough data
8.8
110
Not enough data
8.4
105
Not enough data
7.9
94
Not enough data
8.3
112
Not enough data
8.4
103
Not enough data
8.4
105
Metrics
Not enough data
8.5
107
Not enough data
7.9
100
Not enough data
8.1
107
Not enough data
7.8
100
Not enough data
8.1
102
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
9.0
395
8.9
71
|
Verified
8.7
379
8.5
51
|
Verified
7.9
332
A/B Testing
9.1
36
|
Verified
Feature Not Available
8.8
36
7.2
287
8.8
49
|
Verified
8.0
335
8.8
36
|
Verified
Feature Not Available
Visitor Information
7.6
45
|
Verified
8.4
381
8.6
40
7.8
342
Agentic AI - Session Replay
8.6
6
6.5
65
Product Analytics
Not enough data
8.4
429
Not enough data
8.5
474
Not enough data
8.0
424
Not enough data
8.2
443
Feature Not Available
7.6
382
Feature Not Available
7.8
366
Feature Not Available
7.6
365
Not enough data
7.9
400
Agentic AI - Product Analytics
Not enough data
6.6
94
Not enough data
6.8
94
Not enough data
6.6
93
Not enough data
6.6
94
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
Not enough data
8.6
181
Not enough data
8.0
156
Not enough data
8.5
162
Functionality
Not enough data
7.7
148
Not enough data
8.8
174
Not enough data
8.3
166
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
114
Experimental Design
Not enough data
8.2
101
Not enough data
8.0
98
Not enough data
7.5
95
Analytics
Not enough data
8.6
116
Not enough data
8.0
111
Agentic AI - A/B Testing
Not enough data
7.5
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
7.2
10
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
94
Not enough data
8.6
108
Not enough data
8.1
101
Not enough data
8.9
124
Not enough data
Reporting
9.3
152
Not enough data
9.1
146
Not enough data
8.7
126
Not enough data
7.9
106
Not enough data
Metrics
Not enough data
8.5
107
Not enough data
7.9
100
Not enough data
8.1
107
Not enough data
7.8
100
Not enough data
8.1
102
Categories
Categories
Shared Categories
Hotjar and PostHog are categorized as Product Analytics, Session Replay, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Heatmap Tools, Software Testing, Survey, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PostHog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.1%
Computer Software
15.1%
Information Technology and Services
11.3%
Internet
9.6%
Retail
5.5%
Other
42.4%
Computer Software
33.2%
Information Technology and Services
14.9%
Financial Services
5.4%
Health, Wellness and Fitness
2.9%
Marketing and Advertising
2.6%
Other
41.0%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
What is PostHog used for?
1 Comment
SC
Posthog is an analytics tool to track your product metrics like DAU, MAU, and custom events you can send from your system, and then you can analyze them on...Read more
PostHog has no more discussions with answers
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