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# Hotjar by Contentsquare vs Userlytics Comparison - What are their main differences?

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Hotjar by ContentsquareUserlytics[+ Add Product](#)

Pricing

**Hotjar by Contentsquare**
Free Trial

**Free** · Experience Analytics: Free

**Userlytics**
Free Trial

**Free Trial** · Try Userlytics for Free

**Pricing Insights**
from reviews

Time to Implement

**Hotjar by Contentsquare**
1 month

Based on 49 responses

**Userlytics**
1 month

Based on 16 responses

Return on Investment

**Hotjar by Contentsquare**
11 months3 months sooner

Based on 40 responses

**Userlytics**
14 months

Based on 15 responses

Perceived Cost

**Hotjar by Contentsquare**
$$$$$

**Userlytics**
$$$$$

Average Discount

**Hotjar by Contentsquare**
6%

**Userlytics**
10%4% more

 ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")

 ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")

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**Pros & Cons**
from reviews

**Hotjar by Contentsquare**
[
Ease of Use (12)
](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1092938&qs=pros-and-cons#reviews)[
Features (10)
](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093527&qs=pros-and-cons#reviews)[
Limitations (5)
](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1093143&qs=pros-and-cons#reviews)[
Missing Features (4)
](https://www.g2.com/products/hotjar-by-contentsquare/reviews?filters%5Bsentiment_snippet%5D=1094638&qs=pros-and-cons#reviews)

**Userlytics**
[
Ease of Use (14)
](https://www.g2.com/products/userlytics/reviews?filters%5Bsentiment_snippet%5D=1629136&qs=pros-and-cons#reviews)[
Customer Support (12)
](https://www.g2.com/products/userlytics/reviews?filters%5Bsentiment_snippet%5D=1630176&qs=pros-and-cons#reviews)[
Poor Usability (5)
](https://www.g2.com/products/userlytics/reviews?filters%5Bsentiment_snippet%5D=1630126&qs=pros-and-cons#reviews)[
Not User-Friendly (4)
](https://www.g2.com/products/userlytics/reviews?filters%5Bsentiment_snippet%5D=1628739&qs=pros-and-cons#reviews)

Integrations

**Hotjar by Contentsquare**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bec1afe91426bc6e35b257ba902d889b/contentsquare.png "Product Avatar Image")

Contentsquare

](https://www.g2.com/products/contentsquare/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b4119209e6144203235149bd7024c8b/google-tag-manager.jpg "Product Avatar Image")

Google Tag Manager

](https://www.g2.com/products/google-tag-manager/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03c1f82cebedaa47c37976d727ab34f6/lovable.png "Product Avatar Image")

Lovable

](https://www.g2.com/products/lovable/reviews)[
View all
](https://www.g2.com/products/hotjar-by-contentsquare/integrations)

**Userlytics**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa578cab3c21b2b0c545c8192e037138/adobe-xd.png "Product Avatar Image")

Adobe XD

](https://www.g2.com/products/adobe-xd/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_14d48780a1fa235e79196d4df67483b3/google-calendar-for-confluence.png "Product Avatar Image")

Google Calendar for Confluence

](https://www.g2.com/products/google-calendar-for-confluence/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_432f56511789ee8ca74a5a685b443ae7/inphronesis-invision.png "Product Avatar Image")

inVision

](https://www.g2.com/products/inphronesis-invision/reviews)[
View all
](https://www.g2.com/products/userlytics/integrations)

Screenshots

**Hotjar by Contentsquare**
 ![Hotjar by Contentsquare screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/90852/Screenshot-2026-06-04-at-11.56.05.png)

**Userlytics**
 ![Userlytics screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1232966/g2-images-02.png)

**Ratings**
from reviews

Meets Requirements

**Hotjar by Contentsquare**

8.6

8.6267

**Userlytics**

8.4

8.4133

Ease of Use

**Hotjar by Contentsquare**

9.0

9.0270

**Userlytics**

8.2

8.2134

Ease of Setup

**Hotjar by Contentsquare**

9.0

9.0131

**Userlytics**

8.7

8.777

Ease of Admin

**Hotjar by Contentsquare**

8.9

8.9121

**Userlytics**

8.6

8.668

Quality of Support

**Hotjar by Contentsquare**

8.6

8.6183

**Userlytics**

9.5

9.5133

Has the product been a good partner in doing business?

**Hotjar by Contentsquare**

8.7

8.7108

**Userlytics**

9.3

9.369

Product Direction (% positive)

**Hotjar by Contentsquare**

8.2

8.2261

**Userlytics**

8.9

8.9122

**Features**
ratings from reviews

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

8.6

65

7.8

115

User Response Methods

Survey

8.9(won by 0.6)

49

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

78

|

Verified

Video Snippets

8.9(won by 0.5)

42

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

90

|

Verified

Video Interview

8.8(won by 0.4)

15

8.4

87

|

Verified

Text/Notes

8.3(won by 0.3)

31

|

Verified

8.0

83

|

Verified

Photo Submission

Feature Not Available

7.3(won by default)

51

Commenting/Notes

Not enough data

Not enough data

Participant Selection

On-Site

8.6(won by 1.2)

37

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

52

|

Verified

Recruitment Pool

9.3(won by 1.0)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

96

|

Verified

In-App

Feature Not Available

7.5(won by default)

66

|

Verified

In-Store

Feature Not Available

7.2(won by default)

42

Single Sign On

Not enough data

Not enough data

Insights

Analytics

8.8(won by 0.8)

52

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

93

|

Verified

Collaboration

8.6(won by 0.7)

39

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

83

|

Verified

Sorting

8.5(won by 0.9)

40

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

78

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

7.7(won by 0.2)

5

7.5

35

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Digital Experience Monitoring (DEM)[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

8.9

10

Not enough data

Agentic AI - Digital Experience Monitoring (DEM)

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Experience

Real-Time Monitoring

9.0(won by default)

10

Not enough data

Session Replay

9.2(won by default)

10

Not enough data

Behavioral Analysis

9.0(won by default)

10

Not enough data

Management

Content Management

Feature Not Available

Not enough data

Alerts

Feature Not Available

Not enough data

Budget Analysis

Feature Not Available

Not enough data

Performance

Performance Monitoring

8.5(won by default)

9

Not enough data

Uptime Monitoring

Feature Not Available

Not enough data

Issue Tracking

Feature Not Available

Not enough data

Resource Monitoring

Feature Not Available

Not enough data

Heatmap Tools[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

8.6

167

Not enough data

Agentic AI - Heatmap Tools

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Analysis

Conversion Opportunities

8.6(won by default)

115

Not enough data

Side-By-Side Analysis

8.3(won by default)

95

Not enough data

Mobile Device Analysis

8.6(won by default)

109

Not enough data

Data Quantification

8.1(won by default)

102

Not enough data

Webpage Element Analysis

8.9(won by default)

125

Not enough data

Funnel Analysis

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Reporting

Heat Maps

9.3(won by default)

154

Not enough data

Session Replays

9.0(won by default)

149

Not enough data

Monitoring

8.7(won by default)

129

Not enough data

Data Segmentation

7.9(won by default)

106

Not enough data

Real-Time Data

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Scroll Maps

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

Floor Plans & Maps

Not enough data

Not enough data

Hover Maps

Not enough data

Not enough data

Additional Functionality

Web Traffic Reporting

Not enough data

Not enough data

Customer Activity Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Image Overlay

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Dynamic Content

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Embeddable Widget

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Hierarchical Mapping

Not enough data

Not enough data

Radial Mapping

Not enough data

Not enough data

For Science

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Form Analytics

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

API

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Element Analytics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Territorial Mapping

Not enough data

Not enough data

Embeddable

Not enough data

Not enough data

E-Commerce Analytics[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

7.9

9

Not enough data

Analytics

Reports

7.8(won by default)

9

Not enough data

Dashboard

8.1(won by default)

9

Not enough data

Web Analytics

9.1(won by default)

9

Not enough data

Campaign Tracking

7.8(won by default)

6

Not enough data

Customer Demographics

8.6(won by default)

7

Not enough data

Predictive Analytics

Feature Not Available

Not enough data

Administration

Data Storage

7.6(won by default)

7

Not enough data

A/B Testing

5.7(won by default)

5

Not enough data

Integrations

8.8(won by default)

8

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

Agentic AI - E-Commerce Analytics

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.6

15

Not enough data

Feedback Management

Segmentation

8.7(won by default)

10

Not enough data

Custom Reports and Dashboards

8.6(won by default)

11

Not enough data

Tagging

Feature Not Available

Not enough data

Feedback Analysis

Thematic Analysis

8.8(won by default)

8

Not enough data

Sentiment Analysis

8.3(won by default)

5

Not enough data

NPS/CSAT Scoring

8.8(won by default)

7

Not enough data

Feedback Sources

Surveys

8.7(won by default)

9

Not enough data

Online Reviews

Feature Not Available

Not enough data

Social Media

Feature Not Available

Not enough data

Customer Service Channels

Feature Not Available

Not enough data

Generative AI

AI Text Summarization

8.0(won by default)

5

Not enough data

AI Text Generation

Feature Not Available

Not enough data

Consumer Video Feedback[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

Not enough data

8.3

15

Feedback Source

Invitation

Not enough data

8.1(won by default)

13

Survey Link

Not enough data

8.7(won by default)

13

App

Not enough data

7.7(won by default)

11

Widget

Not enough data

7.7(won by default)

10

Recruitment Pool

Not enough data

7.7(won by default)

15

Feedback Management

Media Library

Not enough data

8.2(won by default)

11

Sorting

Not enough data

8.5(won by default)

12

Sharing

Not enough data

8.5(won by default)

14

Privacy

Not enough data

8.8(won by default)

14

Insights

Computer Transcription

Not enough data

8.5(won by default)

14

Analytics

Not enough data

8.4(won by default)

15

Human Transcription

Not enough data

Feature Not Available

Agentic AI - Demo Automation

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

AI Demo Agent or Avatar 

Not enough data

Not enough data

Digital Analytics[Hide 31 FeaturesShow 31 Features](javascript:void(0);)

8.6

186

Not enough data

Metrics

Engagement

9.1(won by default)

28

Not enough data

Entry and Exit Pages

9.0(won by default)

25

Not enough data

Standard Event Tracking

9.1(won by default)

24

Not enough data

Custom Event Tracking

8.8(won by default)

20

Not enough data

Retention

8.6(won by default)

19

Not enough data

Return

8.8(won by default)

18

Not enough data

Conversions

9.0(won by default)

21

Not enough data

Funnels

9.0(won by default)

27

Not enough data

Sessions - Digital Analytics

8.7(won by default)

26

Not enough data

Reporting

Trending

9.0(won by default)

20

Not enough data

Segmentation

8.1(won by default)

20

Not enough data

Mobile Reporting

8.6(won by default)

20

Not enough data

Unification Across Devices

8.2(won by default)

17

Not enough data

Custom Reports and Dashboards

8.9(won by default)

22

Not enough data

Retroactive Reporting

Feature Not Available

Not enough data

Real-Time Reporting

Feature Not Available

Not enough data

Other

User Data

8.1(won by default)

25

Not enough data

Campaign Tracking

7.8(won by default)

18

Not enough data

E-Commerce

8.1(won by default)

15

Not enough data

Site Search Reporting

Feature Not Available

Not enough data

Load Time Monitoring

Feature Not Available

Not enough data

Promotional Messages

Feature Not Available

Not enough data

Administration Alerts

Feature Not Available

Not enough data

Agentic AI - Digital Analytics

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Administration

API / Integrations

8.2(won by default)

70

Not enough data

Performance and Reliability

8.9(won by default)

140

Not enough data

User, Role, and Access Management

8.9(won by default)

140

Not enough data

QA Testing

Feature Not Available

Not enough data

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.6

11

Not enough data

Survey Management

Survey Builder

9.3(won by default)

7

Not enough data

Customizable Questions

8.3(won by default)

6

Not enough data

Templates

Not enough data

Not enough data

Survey Distribution

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Branding

8.3(won by default)

5

Not enough data

Question Branching

Not enough data

Not enough data

Multimedia Support

Not enough data

Not enough data

Multilingual Surveys

Not enough data

Not enough data

Survey Insights

Reporting & Analytics

8.3(won by default)

5

Not enough data

BI Tools Integration

Not enough data

Not enough data

Data Exporting

Not enough data

Not enough data

Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Session Replay[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

8.7

100

Not enough data

User Behavior

Click Tracking

9.0(won by default)

71

|

Verified

Not enough data

Mouse Movement 

8.9(won by default)

72

|

Verified

Not enough data

Frustration Tracking

8.6(won by default)

54

|

Verified

Not enough data

A/B Testing 

Error and Bug Tracking

9.1(won by default)

36

|

Verified

Not enough data

Split URL Testing

8.8(won by default)

36

Not enough data

Data Analysis

8.8(won by default)

56

|

Verified

Not enough data

Notes

8.8(won by default)

36

|

Verified

Not enough data

Visitor Information

User Identification

7.6(won by default)

46

|

Verified

Not enough data

Search Box

8.7(won by default)

41

Not enough data

Agentic AI - Session Replay

Cross-system Integration

Feature Not Available

Not enough data

Show 4 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Software Testing[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Software Testing

Autonomous Task Execution

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

Not enough data

Not enough data

Survey Deployment

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Device Responsiveness

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

Not enough data

Not enough data

Trigger Alerts

Not enough data

Not enough data

Real-Time Analysis

Not enough data

Not enough data

Real-Time Action

Not enough data

Not enough data

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

Not enough data

Not enough data

System Monitoring

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Product Analytics[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

Not enough data

Not enough data

Product Analytics

Account-Level Analytics

Not enough data

Not enough data

User-Level Analytics

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Funnels

Not enough data

Not enough data

Alerts

Feature Not Available

Not enough data

Multi-Product Analytics

Feature Not Available

Not enough data

User Scoring

Feature Not Available

Not enough data

Integrations

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Agentic AI - Product Analytics

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Machine Learning

Not enough data

Not enough data

Behavioral Analytics - Product Analytics

Multi-Product Analytics

Feature Not Available

Not enough data

User level Analytics

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Account level Analytics

Not enough data

Not enough data

Funnels

Not enough data

Not enough data

Platform Infrastructure - Product Analytics

Cross System integrations

Not enough data

Not enough data

Alerts

Feature Not Available

Not enough data

Integrations

Not enough data

Not enough data

AI driven optimization - Product Analytics

User scoring

Feature Not Available

Not enough data

Adaptive learning

Feature Not Available

Not enough data

Automated insights

Not enough data

Not enough data

Autonomous task execution

Feature Not Available

Not enough data

Additional Functionality

Conversion Tracking

Not enough data

Not enough data

Funnel Analysis

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Cohort Analysis

Not enough data

Not enough data

Session Recording

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")](https://www.g2.com/products/hotjar-by-contentsquare/reviews)

Hotjar by Contentsquare

Small-Business(50 or fewer emp.)

52.5%

Mid-Market(51-1000 emp.)

38.2%

Enterprise(\> 1000 emp.)

9.3%

[![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")](https://www.g2.com/products/userlytics/reviews)

Userlytics

Small-Business(50 or fewer emp.)

32.0%

Mid-Market(51-1000 emp.)

48.9%

Enterprise(\> 1000 emp.)

19.1%

Small-Business

(50 or fewer emp.)

52.5%

32.0%

Mid-Market

(51-1000 emp.)

38.2%

48.9%

Enterprise

(\> 1000 emp.)

9.3%

19.1%

Reviewers' Industry

[![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")](https://www.g2.com/products/hotjar-by-contentsquare/reviews)
Hotjar by Contentsquare

Marketing and Advertising

15.8%

Computer Software

14.9%

Information Technology and Services

11.2%

Internet

9.3%

Retail

5.6%

Other

43.2%

[![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")](https://www.g2.com/products/userlytics/reviews)
Userlytics

Computer Software

13.0%

Information Technology and Services

8.9%

Financial Services

8.3%

Marketing and Advertising

8.3%

Retail

4.7%

Other

56.8%

FAQs

## Hotjar by Contentsquare vs Userlytics FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Hotjar by Contentsquare vs Userlytics?

Hotjar by Contentsquare stands out for its heatmap and session replay features, while Userlytics is distinguished by its user testing capabilities and higher-rated customer support.

| [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) | [Userlytics](https://www.g2.com/products/userlytics/reviews) |
| --- | --- |
| 4.3/5 (345 reviews) | 4.4/5 (189 reviews) |
| Small-Business | Mid-Market |
| 9.0 | 8.7 |
| 8.6 | 9.5 |
| Heatmaps and session replay | User testing and customer support |

### How do the pricing models of Hotjar by Contentsquare and Userlytics compare?

Userlytics is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Hotjar by Contentsquare.

- **Hotjar by Contentsquare:** In recent reviews, several users mention that pricing can be restrictive, especially with feature limitations on lower tiers and higher costs for increased usage.
- **Userlytics:** Reviewers consistently highlight reasonable pricing and strong value, with positive sentiment around the cost structure and the ability to conduct a variety of tests without additional approval effort.
- **Switching reasons:** Some Hotjar by Contentsquare reviewers cite switching to alternatives due to restrictive session recording limits and inflexible pricing tiers.

### What are the best alternatives to Hotjar by Contentsquare and Userlytics?

The top three alternatives to Hotjar by Contentsquare and Userlytics are UserTesting, Glassbox, and Fullstory.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) | 4.3/5 (345) | Small-Business | Pricing can be restrictive for higher usage | Heatmaps and session replay |
| [Userlytics](https://www.g2.com/products/userlytics/reviews) | 4.4/5 (189) | Mid-Market | Reasonable pricing and strong value | User testing and customer support |
| [UserTesting](https://www.g2.com/products/usertesting/reviews) | 4.4/5 (792) | Enterprise | — | Comprehensive user testing capabilities |
| [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5 (809) | Enterprise | — | Advanced analytics and session replay |
| [Fullstory](https://www.g2.com/products/fullstory/reviews) | 4.5/5 (1052) | Mid-Market | — | Robust analytics and user journey insights |

### Which Heatmap Tools features should I prioritize when comparing Hotjar by Contentsquare and Userlytics?

Buyers should prioritize heatmaps, session recordings, user testing capabilities, analytics depth, and customer support when comparing Hotjar by Contentsquare and Userlytics.

- **Heatmaps:** Hotjar by Contentsquare is cited for heatmaps in 9 all-time reviews; Userlytics does not have notable heatmap mentions.
- **Session Recordings:** Hotjar by Contentsquare is cited for session replay and recording in 8 all-time reviews; Userlytics is not cited for this feature.
- **User Testing Capabilities:** Userlytics is frequently praised for user testing, with 14 all-time mentions for ease of use and 12 for easy setup, reflecting its focus on usability studies and participant recruitment.
- **Analytics Depth:** Both products receive positive feedback for insights, but Hotjar by Contentsquare is noted for quick visual insights, while Userlytics is recognized for research efficiency and automation (5 and 4 all-time mentions, respectively).
- **Customer Support:** Userlytics is cited for customer support in 12 all-time reviews, while Hotjar by Contentsquare is mentioned for helpful support in 8 all-time reviews.

### What are the pros and cons of Hotjar by Contentsquare vs Userlytics?

Hotjar by Contentsquare's headline strength is its heatmap and session replay features, while Userlytics excels in user testing and customer support.

- **Hotjar by Contentsquare strengths:** Heatmaps (9 all-time mentions), session replay (8), ease of use (12), easy setup (6), and actionable insights (6).
- **Hotjar by Contentsquare trade-offs:** Reviewers note limitations in pricing flexibility (5 all-time mentions), restrictive session recording limits, and less advanced analytics depth for complex journeys.
- **Userlytics strengths:** Ease of use (14 all-time mentions), customer support (12), easy setup (12), research efficiency (5), and flexibility in user testing methods.
- **Userlytics trade-offs:** Some reviewers mention poor usability (5 all-time mentions), a dated or clunky interface, and less advanced analytics visualization compared to larger platforms.

### Is Hotjar by Contentsquare or Userlytics better for small businesses?

Hotjar by Contentsquare is the better fit for small businesses, with the largest reviewer segment and strong sentiment from small-business users.

- **Hotjar by Contentsquare:** Small-Business is the largest segment, and reviewers highlight its ease of use, quick setup, and value for startups and small teams.
- **Userlytics:** Mid-Market is the largest segment, with reviewers noting its suitability for larger teams and more complex user testing needs.

### Which Heatmap Tools platform has better integrations?

Hotjar by Contentsquare is favored for integrations, with more reviewer-cited integration mentions than Userlytics.

- **Hotjar by Contentsquare:** Integrates with Google Analytics (18 all-time mentions), Google Tag Manager (6), and Contentsquare (2), with reviewers highlighting the value of these integrations for workflow and data analysis.
- **Userlytics:** Integrates with Figma (5 all-time mentions), with reviewers noting its usefulness for prototype testing and design workflows.

### How do Hotjar by Contentsquare and Userlytics compare on customer support?

Userlytics is rated higher for Quality of Support, with a 0.9-point advantage over Hotjar by Contentsquare, indicating a material difference.

- **Hotjar by Contentsquare:** Reviewers describe support as helpful and responsive, with 8 all-time mentions, but some note inconsistent experiences and slower responses in a minority of cases.
- **Userlytics:** Reviewers consistently praise customer support, citing 12 all-time mentions for helpfulness, responsiveness, and proactive assistance, with many describing the support team as a key differentiator.

### Which is easier to implement, Hotjar by Contentsquare or Userlytics?

Hotjar by Contentsquare and Userlytics score within 0.3 points on Ease of Setup, indicating near parity with both products rated highly for implementation.

- **Hotjar by Contentsquare:** Reviewers frequently mention straightforward setup, especially via Google Tag Manager, and describe the process as quick and intuitive for most users.
- **Userlytics:** Reviewers highlight easy onboarding, clear setup steps, and a user-friendly interface, with many noting that initial implementation is fast and requires minimal technical expertise.

### Which product has better Analytics?

Hotjar by Contentsquare and Userlytics are both positively reviewed for Analytics, with Hotjar by Contentsquare more frequently cited for visual insights and Userlytics for research efficiency and automation.

- **Hotjar by Contentsquare:** Analytics is a recurring theme in reviews, with 6 all-time mentions for insights and insights generation, and reviewers highlight the value of heatmaps and session recordings for actionable analytics.
- **Userlytics:** Reviewers note analytics as a strength, with 5 all-time mentions for research efficiency and 4 for automation, emphasizing the platform's ability to deliver actionable insights from user testing and qualitative research.

Alternatives

**Hotjar by Contentsquare Alternatives**

 ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")

[
Glassbox
](/products/glassbox/reviews)

 ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")

[
Fullstory
](/products/fullstory/reviews)

 ![Mouseflow](https://images.g2crowd.com/uploads/product/hd_favicon/656105f9f4043362adf04f48e4300760/mouseflow.svg "Mouseflow")

[
Mouseflow
](/products/mouseflow/reviews)

 ![Lucky Orange](https://images.g2crowd.com/uploads/product/hd_favicon/04844896b7a85b6198d59cd48e61fd3d/lucky-orange.svg "Lucky Orange")

[
Lucky Orange
](/products/lucky-orange/reviews)

**Userlytics Alternatives**

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

[
UserTesting
](/products/usertesting/reviews)

 ![Userfeel](https://images.g2crowd.com/uploads/product/hd_favicon/d3112c2cca4a6fc13fba250b26b9a68d/userfeel.svg "Userfeel")

[
Userfeel
](/products/userfeel/reviews)

 ![Maze](https://images.g2crowd.com/uploads/product/hd_favicon/1bef06591d0ecd485257391c93174729/maze-maze.svg "Maze")

[
Maze
](/products/maze-maze/reviews)

 ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout")

[
Dscout
](/products/dscout/reviews)