# Hotjar by Contentsquare vs Raygun Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hotjar excels in providing intuitive tools for understanding user behavior, particularly through features like heatmaps and session recordings. Users appreciate how these tools save time and make UX improvements feel practical and clear.
- **Users say** that Raygun offers excellent ease of use, allowing teams to quickly identify issues by simply entering their environment or database. This straightforward approach helps users pinpoint problems effectively, making it a valuable tool for debugging.
- **Reviewers mention** that Hotjar's setup process is quick and user-friendly, which encourages regular use for website experience improvements. Many users find that they can start leveraging its features without extensive training or configuration.
- **According to verified reviews** , Raygun shines in performance monitoring, with users highlighting its ability to track and alert on errors across multiple systems. This capability is crucial for maintaining healthy application performance and user satisfaction.
- **G2 reviewers note** that both products have similar ratings for quality of support, but Hotjar's recent feedback emphasizes its role as a good partner in business, suggesting a slightly stronger relationship with users in terms of ongoing support.
- **Users highlight** that while Hotjar is particularly strong in behavioral analysis, Raygun's performance monitoring capabilities are more robust, indicating that users may choose based on whether they prioritize user experience insights or error tracking and debugging.



| | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 342 | 123 | 
| **Largest Market Segment** | Small-Business (52.4% of reviews) | Small-Business (54.9% of reviews) | 
| **Entry Level Price** | Free | Starting at $40.00 | 

---
## Top Pros & Cons

### Hotjar by Contentsquare

Pros:
- Ease of Use (12 reviews)
- Features (10 reviews)

Cons:
- Limitations (5 reviews)
- Missing Features (4 reviews)

### Raygun

Pros:
- Ease of Use (2 reviews)
- Issue Detection (1 reviews)

Cons:
- Error Handling (1 reviews)
- Error Management (1 reviews)

---
## Ratings Comparison
| Rating | Hotjar by Contentsquare | Raygun | 
|---|---|---|
  | **Meets Requirements** | 8.6 (265 reviews) | 8.8 (90 reviews) | 
  | **Ease of Use** | 8.9 (268 reviews) | 8.8 (90 reviews) | 
  | **Ease of Setup** | 9.0 (129 reviews) | 9.1 (34 reviews) | 
  | **Ease of Admin** | 8.9 (120 reviews) | 8.6 (35 reviews) | 
  | **Quality of Support** | 8.5 (181 reviews) | 8.5 (67 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (107 reviews) | 8.5 (31 reviews) | 
  | **Product Direction (% positive)** | 8.2 (260 reviews) | 8.6 (82 reviews) | 

---
## Pricing

### Hotjar by Contentsquare

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: A simple way to get started

Key Features:
- 200k monthly sessions
- 1 project
- Replays, Heatmaps + Funnels

[Browse all 4 editions](https://www.g2.com/products/hotjar-by-contentsquare/pricing)

#### Free Trial

Yes

### Raygun

#### Entry-Level Pricing

Plan: Crash Reporting

Price: Starting at $40.00

Description: Detect, diagnose and resolve errors affecting your customers. 

Key Features:
- Basic subscription starts with 100,000 reserved errors
- Team subscription starts with 200,000 reserved errors
- Business subscription starts with 100,000,000 reserved errors

[Browse all 3 editions](https://www.g2.com/products/raygun/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 186 |
| **Raygun** | N/A | N/A |

#### Metrics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Sessions - Digital Analytics** | 8.7 (26 reviews) | Not enough data | 
| **Engagement** | 9.1 (28 reviews) | Not enough data | 
| **Entry and Exit Pages** | 9.0 (25 reviews) | Not enough data | 
| **Standard Event Tracking** | 9.1 (24 reviews) | Not enough data | 
| **Custom Event Tracking** | 8.8 (20 reviews) | Not enough data | 
| **Retention** | 8.6 (19 reviews) | Not enough data | 
| **Return** | 8.8 (18 reviews) | Not enough data | 
| **Conversions** | 9.0 (21 reviews) | Not enough data | 
| **Funnels** | 9.0 (27 reviews) | Not enough data | 

#### Reporting

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Real-Time Reporting** | Feature Not Available | Not enough data | 
| **Trending** | 9.0 (20 reviews) | Not enough data | 
| **Retroactive Reporting** | Feature Not Available | Not enough data | 
| **Segmentation** | 8.1 (20 reviews) | Not enough data | 
| **Mobile Reporting** | 8.6 (20 reviews) | Not enough data | 
| **Unification Across Devices** | 8.2 (17 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.9 (22 reviews) | Not enough data | 

#### Other

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **User Data** | 8.1 (25 reviews) | Not enough data | 
| **Site Search Reporting** | Feature Not Available | Not enough data | 
| **Load Time Monitoring** | Feature Not Available | Not enough data | 
| **Campaign Tracking** | 7.8 (18 reviews) | Not enough data | 
| **E-Commerce** | 8.1 (15 reviews) | Not enough data | 
| **Promotional Messages** | Feature Not Available | Not enough data | 
| **Administration Alerts** | Feature Not Available | Not enough data | 

#### Agentic AI - Digital Analytics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **API / Integrations** | 8.2 (70 reviews) | Not enough data | 
| **QA Testing** | Feature Not Available | Not enough data | 
| **Performance and Reliability** | 8.9 (140 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.9 (140 reviews) | Not enough data | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 65 |
| **Raygun** | N/A | N/A |

#### User Response Methods

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Survey** | 8.9 (49 reviews) ✓ Verified | Not enough data | 
| **Video Snippets** | 8.9 (42 reviews) ✓ Verified | Not enough data | 
| **Video Interview** | 8.8 (15 reviews) | Not enough data | 
| **Photo Submission** | Feature Not Available | Not enough data | 
| **Text/Notes** | 8.3 (31 reviews) ✓ Verified | Not enough data | 

#### Participant Selection

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **In-App** | Feature Not Available | Not enough data | 
| **In-Store** | Feature Not Available | Not enough data | 
| **On-Site** | 8.6 (37 reviews) ✓ Verified | Not enough data | 
| **Recruitment Pool** | 9.3 (16 reviews) | Not enough data | 

#### Insights

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Analytics** | 8.8 (52 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 8.6 (39 reviews) ✓ Verified | Not enough data | 
| **Sorting** | 8.5 (40 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **AI Text Summarization** | 7.7 (5 reviews) | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.7/10 | 99 |
| **Raygun** | N/A | N/A |

#### User Behavior

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Click Tracking** | 9.0 (71 reviews) ✓ Verified | Not enough data | 
| **Mouse Movement ** | 8.9 (72 reviews) ✓ Verified | Not enough data | 
| **Frustration Tracking** | 8.6 (53 reviews) ✓ Verified | Not enough data | 

#### A/B Testing 

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Error and Bug Tracking** | 9.1 (36 reviews) ✓ Verified | Not enough data | 
| **Split URL Testing** | 8.8 (36 reviews) | Not enough data | 
| **Data Analysis** | 8.7 (55 reviews) ✓ Verified | Not enough data | 
| **Notes** | 8.8 (36 reviews) ✓ Verified | Not enough data | 

#### Visitor Information

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **User Identification** | 7.6 (46 reviews) ✓ Verified | Not enough data | 
| **Search Box** | 8.7 (41 reviews) | Not enough data | 

#### Agentic AI - Session Replay

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Cross-system Integration** | Feature Not Available | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Raygun** | N/A | N/A |

#### Product Analytics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | 
| **User-Level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 
| **Alerts** | Feature Not Available | Not enough data | 
| **Multi-Product Analytics** | Feature Not Available | Not enough data | 
| **User Scoring** | Feature Not Available | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Multi-Product Analytics** | Feature Not Available | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Feature Not Available | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **User scoring** | Feature Not Available | Not enough data | 
| **Adaptive learning** | Feature Not Available | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Feature Not Available | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 7.9/10 | 9 |
| **Raygun** | N/A | N/A |

#### Analytics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Reports** | 7.8 (9 reviews) | Not enough data | 
| **Dashboard** | 8.1 (9 reviews) | Not enough data | 
| **Web Analytics** | 9.1 (9 reviews) | Not enough data | 
| **Campaign Tracking** | 7.8 (6 reviews) | Not enough data | 
| **Customer Demographics** | 8.6 (7 reviews) | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Data Storage** | 7.6 (7 reviews) | Not enough data | 
| **A/B Testing** | 5.7 (5 reviews) | Not enough data | 
| **Integrations** | 8.8 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.9/10 | 10 |
| **Raygun** | 8.4/10 | 9 |

#### Experience

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Real-Time Monitoring** | 9.0 (10 reviews) | 9.4 (8 reviews) | 
| **Session Replay** | 9.2 (10 reviews) | Feature Not Available | 
| **Behavioral Analysis** | 9.0 (10 reviews) | 8.1 (7 reviews) | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Management

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Content Management** | Feature Not Available | 7.0 (5 reviews) | 
| **Alerts** | Feature Not Available | Not enough data | 

#### Performance

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Performance Monitoring** | 8.5 (9 reviews) | 9.2 (6 reviews) | 
| **Issue Tracking** | Feature Not Available | Not enough data | 

### Bug Tracking

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Raygun** | 8.5/10 | 41 |

#### Bug Reporting

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **User Reports & Feedback** | Not enough data | Feature Not Available | 
| **Tester Reports & Feedback** | Not enough data | Feature Not Available | 
| **Team Reports & Comments** | Not enough data | Feature Not Available | 

#### Bug Monitoring

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Analytics** | Not enough data | 8.6 (26 reviews) | 
| **Bug History** | Not enough data | 8.4 (38 reviews) | 
| **Data Retention** | Not enough data | 8.5 (31 reviews) | 

#### Agentic AI - Bug Tracking

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Mobile Crash Reporting

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Raygun** | 8.4/10 | 20 |

#### Crash Monitoring

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 8.5 (11 reviews) | 
| **Timely Alerts** | Not enough data | 8.5 (13 reviews) | 
| **User Reports and Feedback** | Not enough data | Feature Not Available | 

#### Crash Data

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Report Generation** | Not enough data | 7.8 (12 reviews) | 
| **Crash Solutions** | Not enough data | Feature Not Available | 
| **Analytics** | Not enough data | 8.2 (12 reviews) | 

#### Metrics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Engagement** | Not enough data | 8.1 (6 reviews) | 
| **Exit Tracking** | Not enough data | 8.7 (5 reviews) | 
| **Retention** | Not enough data | 8.7 (5 reviews) | 
| **Return** | Not enough data | Not enough data | 
| **Conversions** | Not enough data | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Raygun** | 8.8/10 | 19 |

#### Monitoring

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Performance Baselines** | Not enough data | 8.5 (8 reviews) | 
| **Performance Analysis** | Not enough data | 8.8 (8 reviews) | 
| **Performance Monitoring** | Not enough data | 8.3 (9 reviews) | 
| **AI/ML Assistance** | Not enough data | Feature Not Available | 
| **Multi-System Monitoring** | Not enough data | 9.3 (9 reviews) | 

#### Response

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Dashboards and Visualization** | Not enough data | 8.8 (10 reviews) | 
| **Incident Alerting** | Not enough data | 9.3 (9 reviews) | 
| **Root Cause Analysis (RCA)** | Not enough data | Feature Not Available | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Performance

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Real User Monitoring (RUM)** | Not enough data | 8.8 (12 reviews) | 
| **Second by Second Metrics** | Not enough data | 9.0 (8 reviews) | 

#### Functionality

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Synthetic Monitoring** | Not enough data | Feature Not Available | 
| **Dynamic Transaction Mapping** | Not enough data | 9.0 (7 reviews) | 
| **Load Balancing** | Not enough data | 8.6 (6 reviews) | 
| **Cloud Observability** | Not enough data | 8.7 (5 reviews) | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 15 |
| **Raygun** | N/A | N/A |

#### Feedback Management

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Tagging** | Feature Not Available | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.6 (11 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Thematic Analysis** | 8.8 (8 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.3 (5 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 8.8 (7 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Online Reviews** | Feature Not Available | Not enough data | 
| **Surveys** | 8.7 (9 reviews) | Not enough data | 
| **Social Media** | Feature Not Available | Not enough data | 
| **Customer Service Channels** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 8.0 (5 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 11 |
| **Raygun** | N/A | N/A |

#### Survey Management

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Survey Builder** | 9.3 (7 reviews) | Not enough data | 
| **Question Types** | 8.3 (6 reviews) | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | 
| **Branding** | 8.3 (5 reviews) | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Reporting & Analytics** | 8.3 (5 reviews) | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Raygun** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 166 |
| **Raygun** | N/A | N/A |

#### Agentic AI - Heatmap Tools

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Analysis

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Conversion Opportunities** | 8.6 (114 reviews) | Not enough data | 
| **Side-By-Side Analysis** | 8.3 (95 reviews) | Not enough data | 
| **Mobile Device Analysis** | 8.6 (109 reviews) | Not enough data | 
| **Data Quantification** | 8.1 (102 reviews) | Not enough data | 
| **Webpage Element Analysis** | 8.9 (125 reviews) | Not enough data | 

#### Reporting

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Heat Maps** | 9.3 (153 reviews) | Not enough data | 
| **Session Replays** | 9.0 (148 reviews) | Not enough data | 
| **Monitoring** | 8.7 (128 reviews) | Not enough data | 
| **Data Segmentation** | 7.9 (106 reviews) | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Raygun** | 8.5/10 | 17 |

#### Metrics

| Feature | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Engagement** | Not enough data | 8.1 (6 reviews) | 
| **Exit Tracking** | Not enough data | 8.7 (5 reviews) | 
| **Retention** | Not enough data | 8.7 (5 reviews) | 
| **Return** | Not enough data | Not enough data | 
| **Conversions** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem)

**Unique to Hotjar by Contentsquare (9):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Survey Software](https://www.g2.com/categories/survey), [User Research Tools](https://www.g2.com/categories/user-research), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)

**Unique to Raygun (3):** [Mobile Crash Reporting Software](https://www.g2.com/categories/mobile-crash-reporting), [Bug Tracking Software](https://www.g2.com/categories/bug-tracking), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)


---
## Reviewer Demographics

### By Company Size

| Segment | Hotjar by Contentsquare | Raygun | 
|---|---|---|
| **Small-Business** | 52.4% | 54.9% | 
| **Mid-Market** | 38.6% | 36.1% | 
| **Enterprise** | 9.1% | 9.0% | 

### By Industry

#### Hotjar by Contentsquare

- **Marketing and Advertising:** 15.9%
- **Computer Software:** 14.7%
- **Information Technology and Services:** 11.3%
- **Internet:** 9.4%
- **Retail:** 5.6%
- **Financial Services:** 3.8%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 2.2%
- **Consumer Goods:** 1.9%
- **Furniture:** 1.9%
- **Other:** 30.0%

#### Raygun

- **Computer Software:** 27.9%
- **Information Technology and Services:** 16.4%
- **Financial Services:** 6.6%
- **Insurance:** 5.7%
- **Internet:** 5.7%
- **Education Management:** 3.3%
- **Airlines/Aviation:** 2.5%
- **Program Development:** 2.5%
- **Higher Education:** 1.6%
- **Health, Wellness and Fitness:** 1.6%
- **Other:** 26.2%

---
## Alternatives

### Alternatives to Hotjar by Contentsquare

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (372 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2389 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (274 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1806 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1370 reviews)
- [PostHog](https://www.g2.com/products/posthog/reviews) — 4.5/5 stars (1052 reviews)

### Alternatives to Raygun

- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (219 reviews)
- [Luciq](https://www.g2.com/products/luciq/reviews) — 4.3/5 stars (238 reviews)
- [Rollbar](https://www.g2.com/products/rollbar/reviews) — 4.5/5 stars (172 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (724 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1365 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2389 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (586 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7887 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (480 reviews)

---
## Top Discussions

### Hotjar by Contentsquare

- Title: [Is there a python/Node.js API Client for hotjar?](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) — 1 comment, 1 upvote
  > **Top comment:** "Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself..."
- Title: [What resources are available to customers?](https://www.g2.com/discussions/customer-success-7cf46643-7932-4113-a210-bcb082e9a6d8) — 1 comment, 1 upvote
  > **Top comment:** "Image or video "
- Title: [What feedback tools do you offer?](https://www.g2.com/discussions/feedback-tools) — 1 comment, 1 upvote
  > **Top comment:** "Test Your Mind, Become an Internet marketer? "
- Title: [How is Hotjar different from Google Analytics?](https://www.g2.com/discussions/google-analytics-b0c99bad-90ac-4ec0-95b0-a151d299363c) — 1 comment, 1 upvote
  > **Top comment:** "Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the..."
- Title: [What is Hotjar?](https://www.g2.com/discussions/hotjar) — 1 comment, 1 upvote
  > **Top comment:** "https://boardsontop.com/longboard-size-chart/"

### Raygun

- Title: [Is there any way to further customize grouping?](https://www.g2.com/discussions/is-there-any-way-to-further-customize-grouping) — 1 comment, 1 upvote
  > **Top comment:** "Hi there Hugo, 

Thanks for reaching out! We do have options for further customizing error groups. You can set up your own custom error group hasher by..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hotjar-by-contentsquare-vs-raygun)