# Hotjar by Contentsquare vs Piwik PRO Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hotjar excels in user experience, particularly with its heatmaps and session recordings, which help users easily identify where visitors hesitate or drop off. This feature is praised for saving time and making UX improvements straightforward.
- **Users say** that Piwik PRO stands out for its strong focus on privacy, making it a preferred choice for companies in regulated industries. Reviewers appreciate the ease of configuring data residency and managing user consent, which is crucial for compliance.
- **Reviewers mention** that Hotjar's implementation process is notably quick and intuitive, allowing users to start analyzing their website's performance without extensive setup time. This ease of setup is a significant advantage for small businesses looking to optimize their online presence.
- **According to verified reviews** , Piwik PRO offers a comprehensive product suite that includes a tag manager, which is a rare find among free options. Users find this integration beneficial for managing their analytics needs effectively.
- **G2 reviewers highlight** that Hotjar's quality of support is a strong point, with many users noting responsive and helpful customer service. This support can be a game-changer for businesses that need assistance in navigating analytics tools.
- **Users report** that while both products have their strengths, Hotjar's overall usability and engagement features, such as its ability to track user behavior effectively, give it an edge in day-to-day operations compared to Piwik PRO's more complex setup.



| | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 342 | 50 | 
| **Largest Market Segment** | Small-Business (52.4% of reviews) | Small-Business (56.3% of reviews) | 
| **Entry Level Price** | Free | Free Trial | 

---
## Top Pros & Cons

### Hotjar by Contentsquare

Pros:
- Ease of Use (12 reviews)
- Features (10 reviews)

Cons:
- Limitations (5 reviews)
- Missing Features (4 reviews)

### Piwik PRO

Pros:
- Analytics (7 reviews)
- Analytics Expertise (6 reviews)

Cons:
- Integration Issues (3 reviews)
- Limited Features (2 reviews)

---
## Ratings Comparison
| Rating | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
  | **Meets Requirements** | 8.6 (265 reviews) | 8.5 (42 reviews) | 
  | **Ease of Use** | 8.9 (268 reviews) | 8.2 (43 reviews) | 
  | **Ease of Setup** | 9.0 (129 reviews) | 8.2 (34 reviews) | 
  | **Ease of Admin** | 8.9 (120 reviews) | 8.4 (29 reviews) | 
  | **Quality of Support** | 8.5 (181 reviews) | 7.6 (32 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (107 reviews) | 8.8 (21 reviews) | 
  | **Product Direction (% positive)** | 8.2 (260 reviews) | 8.6 (42 reviews) | 

---
## Pricing

### Hotjar by Contentsquare

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: A simple way to get started

Key Features:
- 200k monthly sessions
- 1 project
- Replays, Heatmaps + Funnels

[Browse all 4 editions](https://www.g2.com/products/hotjar-by-contentsquare/pricing)

#### Free Trial

Yes

### Piwik PRO

#### Entry-Level Pricing

Plan: Business Plan

Price: Free Trial

Description: Privacy-compliant analytics and data activation platform with built-in consent & tag management starting at €35/month . Collect accurate data, get valuable insights into user behavior and act on them in real-time.

Key Features:
- 4 modules: Analytics, Tag Manager, Consent Manager & Customer Data Platform
- Custom reports and dashboards generated in seconds
- Safe EU cloud hosting

[Browse all 2 editions](https://www.g2.com/products/piwik-pro/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 186 |
| **Piwik PRO** | 8.4/10 | 37 |

#### Metrics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Sessions - Digital Analytics** | 8.7 (26 reviews) | 8.9 (33 reviews) | 
| **Engagement** | 9.1 (28 reviews) | 8.9 (32 reviews) | 
| **Entry and Exit Pages** | 9.0 (25 reviews) | 8.9 (33 reviews) | 
| **Standard Event Tracking** | 9.1 (24 reviews) | 8.8 (33 reviews) | 
| **Custom Event Tracking** | 8.8 (20 reviews) | 8.6 (29 reviews) | 
| **Retention** | 8.6 (19 reviews) | 8.9 (32 reviews) | 
| **Return** | 8.8 (18 reviews) | 8.5 (31 reviews) | 
| **Conversions** | 9.0 (21 reviews) | 8.5 (28 reviews) | 
| **Funnels** | 9.0 (27 reviews) | 8.6 (26 reviews) | 

#### Reporting

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Real-Time Reporting** | Feature Not Available | 8.1 (34 reviews) | 
| **Trending** | 9.0 (20 reviews) | 8.4 (27 reviews) | 
| **Retroactive Reporting** | Feature Not Available | 8.4 (29 reviews) | 
| **Segmentation** | 8.1 (20 reviews) | 8.3 (29 reviews) | 
| **Mobile Reporting** | 8.6 (20 reviews) | 7.9 (24 reviews) | 
| **Unification Across Devices** | 8.2 (17 reviews) | 7.8 (23 reviews) | 
| **Custom Reports and Dashboards** | 8.9 (22 reviews) | 8.8 (29 reviews) | 

#### Other

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **User Data** | 8.1 (25 reviews) | 8.4 (33 reviews) | 
| **Site Search Reporting** | Feature Not Available | 8.6 (30 reviews) | 
| **Load Time Monitoring** | Feature Not Available | 8.2 (29 reviews) | 
| **Campaign Tracking** | 7.8 (18 reviews) | 8.2 (25 reviews) | 
| **E-Commerce** | 8.1 (15 reviews) | 8.6 (22 reviews) | 
| **Promotional Messages** | Feature Not Available | 7.9 (20 reviews) | 
| **Administration Alerts** | Feature Not Available | 8.2 (22 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **API / Integrations** | 8.2 (70 reviews) | 8.2 (31 reviews) | 
| **QA Testing** | Feature Not Available | 7.8 (23 reviews) | 
| **Performance and Reliability** | 8.9 (140 reviews) | 8.4 (31 reviews) | 
| **User, Role, and Access Management** | 8.9 (140 reviews) | 8.5 (32 reviews) | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 65 |
| **Piwik PRO** | N/A | N/A |

#### User Response Methods

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Survey** | 8.9 (49 reviews) ✓ Verified | Not enough data | 
| **Video Snippets** | 8.9 (42 reviews) ✓ Verified | Not enough data | 
| **Video Interview** | 8.8 (15 reviews) | Not enough data | 
| **Photo Submission** | Feature Not Available | Not enough data | 
| **Text/Notes** | 8.3 (31 reviews) ✓ Verified | Not enough data | 

#### Participant Selection

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **In-App** | Feature Not Available | Not enough data | 
| **In-Store** | Feature Not Available | Not enough data | 
| **On-Site** | 8.6 (37 reviews) ✓ Verified | Not enough data | 
| **Recruitment Pool** | 9.3 (16 reviews) | Not enough data | 

#### Insights

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Analytics** | 8.8 (52 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 8.6 (39 reviews) ✓ Verified | Not enough data | 
| **Sorting** | 8.5 (40 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **AI Text Summarization** | 7.7 (5 reviews) | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.7/10 | 99 |
| **Piwik PRO** | N/A | N/A |

#### User Behavior

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Click Tracking** | 9.0 (71 reviews) ✓ Verified | Not enough data | 
| **Mouse Movement ** | 8.9 (72 reviews) ✓ Verified | Not enough data | 
| **Frustration Tracking** | 8.6 (53 reviews) ✓ Verified | Not enough data | 

#### A/B Testing 

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Error and Bug Tracking** | 9.1 (36 reviews) ✓ Verified | Not enough data | 
| **Split URL Testing** | 8.8 (36 reviews) | Not enough data | 
| **Data Analysis** | 8.7 (55 reviews) ✓ Verified | Not enough data | 
| **Notes** | 8.8 (36 reviews) ✓ Verified | Not enough data | 

#### Visitor Information

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **User Identification** | 7.6 (46 reviews) ✓ Verified | Not enough data | 
| **Search Box** | 8.7 (41 reviews) | Not enough data | 

#### Agentic AI - Session Replay

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Cross-system Integration** | Feature Not Available | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Piwik PRO** | N/A | N/A |

#### Product Analytics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | 
| **User-Level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 
| **Alerts** | Feature Not Available | Not enough data | 
| **Multi-Product Analytics** | Feature Not Available | Not enough data | 
| **User Scoring** | Feature Not Available | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Multi-Product Analytics** | Feature Not Available | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Feature Not Available | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **User scoring** | Feature Not Available | Not enough data | 
| **Adaptive learning** | Feature Not Available | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Feature Not Available | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 7.9/10 | 9 |
| **Piwik PRO** | N/A | N/A |

#### Analytics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Reports** | 7.8 (9 reviews) | Not enough data | 
| **Dashboard** | 8.1 (9 reviews) | Not enough data | 
| **Web Analytics** | 9.1 (9 reviews) | Not enough data | 
| **Campaign Tracking** | 7.8 (6 reviews) | Not enough data | 
| **Customer Demographics** | 8.6 (7 reviews) | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Data Storage** | 7.6 (7 reviews) | Not enough data | 
| **A/B Testing** | 5.7 (5 reviews) | Not enough data | 
| **Integrations** | 8.8 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.9/10 | 10 |
| **Piwik PRO** | N/A | N/A |

#### Experience

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Real-Time Monitoring** | 9.0 (10 reviews) | Not enough data | 
| **Session Replay** | 9.2 (10 reviews) | Not enough data | 
| **Behavioral Analysis** | 9.0 (10 reviews) | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Management

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Content Management** | Feature Not Available | Not enough data | 
| **Alerts** | Feature Not Available | Not enough data | 
| **Budget Analysis** | Feature Not Available | Not enough data | 

#### Performance

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Uptime Monitoring** | Feature Not Available | Not enough data | 
| **Performance Monitoring** | 8.5 (9 reviews) | Not enough data | 
| **Issue Tracking** | Feature Not Available | Not enough data | 
| **Resource Monitoring** | Feature Not Available | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Piwik PRO** | N/A | N/A |

#### Data Sourcing

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Expandability** | Not enough data | Not enough data | 
| **Content Marketing** | Not enough data | Feature Not Available | 
| **Multiple Devices** | Not enough data | Not enough data | 

#### Intelligence

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Marketing Metrics** | Not enough data | Not enough data | 
| **Predictive Modeling** | Not enough data | Not enough data | 
| **Recommendation Engine** | Not enough data | Feature Not Available | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Piwik PRO** | N/A | N/A |

#### Functionality

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **End-user management** | Not enough data | Not enough data | 
| **Audit trails** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 
| **Mobile SDK** | Not enough data | Feature Not Available | 
| **Customizable design** | Not enough data | Not enough data | 
| **Server-side storage** | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Piwik PRO** | 7.3/10 | 11 |

#### Platform Basics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | 7.0 (9 reviews) ✓ Verified | 
| **Journey Optimization** | Not enough data | 6.7 (9 reviews) ✓ Verified | 

#### Platform Data

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Journey Reporting** | Not enough data | 7.6 (9 reviews) ✓ Verified | 
| **Trends Reporting** | Not enough data | 7.2 (9 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 7.8 (10 reviews) ✓ Verified | 
| **Advanced Data Filtering** | Not enough data | 7.0 (10 reviews) ✓ Verified | 

#### Platform Additional Functionality

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Journey Mapping** | Not enough data | 7.6 (9 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 7.6 (9 reviews) ✓ Verified | 
| **Automated Alerts** | Not enough data | Feature Not Available | 

#### Agentic AI - Customer Journey Analytics

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 15 |
| **Piwik PRO** | N/A | N/A |

#### Feedback Management

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Tagging** | Feature Not Available | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.6 (11 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Thematic Analysis** | 8.8 (8 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.3 (5 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 8.8 (7 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Online Reviews** | Feature Not Available | Not enough data | 
| **Surveys** | 8.7 (9 reviews) | Not enough data | 
| **Social Media** | Feature Not Available | Not enough data | 
| **Customer Service Channels** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 8.0 (5 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 11 |
| **Piwik PRO** | N/A | N/A |

#### Survey Management

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Survey Builder** | 9.3 (7 reviews) | Not enough data | 
| **Question Types** | 8.3 (6 reviews) | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | 
| **Branding** | 8.3 (5 reviews) | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Reporting & Analytics** | 8.3 (5 reviews) | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | N/A | N/A |
| **Piwik PRO** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Hotjar by Contentsquare** | 8.6/10 | 166 |
| **Piwik PRO** | N/A | N/A |

#### Agentic AI - Heatmap Tools

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Analysis

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Conversion Opportunities** | 8.6 (114 reviews) | Not enough data | 
| **Side-By-Side Analysis** | 8.3 (95 reviews) | Not enough data | 
| **Mobile Device Analysis** | 8.6 (109 reviews) | Not enough data | 
| **Data Quantification** | 8.1 (102 reviews) | Not enough data | 
| **Webpage Element Analysis** | 8.9 (125 reviews) | Not enough data | 

#### Reporting

| Feature | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Heat Maps** | 9.3 (153 reviews) | Not enough data | 
| **Session Replays** | 9.0 (148 reviews) | Not enough data | 
| **Monitoring** | 8.7 (128 reviews) | Not enough data | 
| **Data Segmentation** | 7.9 (106 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Digital Analytics Software](https://www.g2.com/categories/digital-analytics)

**Unique to Hotjar by Contentsquare (9):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Survey Software](https://www.g2.com/categories/survey), [User Research Tools](https://www.g2.com/categories/user-research), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)

**Unique to Piwik PRO (4):** [Tag Management Systems](https://www.g2.com/categories/tag-management-systems), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp)


---
## Reviewer Demographics

### By Company Size

| Segment | Hotjar by Contentsquare | Piwik PRO | 
|---|---|---|
| **Small-Business** | 52.4% | 56.3% | 
| **Mid-Market** | 38.6% | 27.1% | 
| **Enterprise** | 9.1% | 16.7% | 

### By Industry

#### Hotjar by Contentsquare

- **Marketing and Advertising:** 15.9%
- **Computer Software:** 14.7%
- **Information Technology and Services:** 11.3%
- **Internet:** 9.4%
- **Retail:** 5.6%
- **Financial Services:** 3.8%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 2.2%
- **Consumer Goods:** 1.9%
- **Furniture:** 1.9%
- **Other:** 30.0%

#### Piwik PRO

- **Information Technology and Services:** 14.9%
- **Marketing and Advertising:** 12.8%
- **Computer Software:** 10.6%
- **Consulting:** 6.4%
- **Computer & Network Security:** 6.4%
- **Construction:** 4.3%
- **Education Management:** 4.3%
- **Insurance:** 4.3%
- **Accounting:** 2.1%
- **Arts and Crafts:** 2.1%
- **Other:** 31.9%

---
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- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (567 reviews)
- [Google Analytics 360](https://www.g2.com/products/google-analytics-360/reviews) — 4.4/5 stars (599 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1806 reviews)

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## Top Discussions

### Hotjar by Contentsquare

- Title: [Is there a python/Node.js API Client for hotjar?](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) — 1 comment, 1 upvote
  > **Top comment:** "Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself..."
- Title: [What resources are available to customers?](https://www.g2.com/discussions/customer-success-7cf46643-7932-4113-a210-bcb082e9a6d8) — 1 comment, 1 upvote
  > **Top comment:** "Image or video "
- Title: [What feedback tools do you offer?](https://www.g2.com/discussions/feedback-tools) — 1 comment, 1 upvote
  > **Top comment:** "Test Your Mind, Become an Internet marketer? "
- Title: [How is Hotjar different from Google Analytics?](https://www.g2.com/discussions/google-analytics-b0c99bad-90ac-4ec0-95b0-a151d299363c) — 1 comment, 1 upvote
  > **Top comment:** "Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the..."
- Title: [What is Hotjar?](https://www.g2.com/discussions/hotjar) — 1 comment, 1 upvote
  > **Top comment:** "https://boardsontop.com/longboard-size-chart/"

### Piwik PRO

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hotjar-by-contentsquare-vs-piwik-pro)