Link copied to clipboard # Hotjar by Contentsquare vs cux.io Comparison - What are their main differences? Share [ Export ](/compare/hotjar-by-contentsquare/cux-io/export.csv) Hotjar by Contentsquarecux.io[+ Add Product](#) Pricing **Hotjar by Contentsquare** Free Trial **$0.00** · Free **$40.00** Other Per Month · Growth **Custom** Other Per Year · Pro **Custom** Other Per Year · Enterprise Show more **cux.io** Free Trial **Free Trial** · Free CUX Trial **€290.00** · Business + **Contact Us** · Enterprise **Pricing Insights** from reviews Perceived Cost **Hotjar by Contentsquare** $$$$$ **cux.io** $$$$$ Average Discount **Hotjar by Contentsquare** 6% **cux.io** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Hotjar by Contentsquare** 6 months Based on 100 responses **cux.io** 6 months Based on 100 responses Return on Investment **Hotjar by Contentsquare** 6 months Based on 100 responses **cux.io** 6 months Based on 100 responses ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare") ![cux.io](https://images.g2crowd.com/uploads/product/hd_favicon/5c5dd198e73059ed2c00bfa1bebc29e8/cux-io.svg "cux.io") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Hotjar by Contentsquare** Ease of Use (14) Features (12) Limitations (5) Expensive (4) **cux.io** Not enough data Integrations **Hotjar by Contentsquare** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c185744c5a348e3dc26961d0528be28a/ab-tasty.png "Product Avatar Image") AB Tasty ](https://www.g2.com/products/ab-tasty/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f65e03dad098005646f58fdebc87312/aha.png "Product Avatar Image") Aha! ](https://www.g2.com/products/aha/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/16173/large_detail_608920083893308ddc761e36c2dba5f0.jpeg "Product Avatar Image") Amplitude Platform ](https://www.g2.com/products/amplitude-platform/reviews)[ View all ](https://www.g2.com/products/hotjar-by-contentsquare/integrations) **cux.io** Not enough data Screenshots **Hotjar by Contentsquare** ![Hotjar by Contentsquare screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/90852/Screenshot-2026-06-04-at-11.56.05.png) **cux.io** ![cux.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/126887/01-experience-metrics.jpg) **Ratings** from reviews Meets Requirements **Hotjar by Contentsquare** **8.6** /10 Based on 267 responses **cux.io** **9.5** /10 Based on 25 responses Ease of Use **Hotjar by Contentsquare** **9.0** /10 Based on 270 responses **cux.io** **9.4** /10 Based on 27 responses Ease of Setup **Hotjar by Contentsquare** **9.0** /10 Based on 131 responses **cux.io** **9.0** /10 Based on 8 responses Ease of Admin **Hotjar by Contentsquare** **8.9** /10 Based on 121 responses **cux.io** **9.4** /10 Based on 8 responses Quality of Support **Hotjar by Contentsquare** **8.6** /10 Based on 183 responses **cux.io** **9.6** /10 Based on 26 responses Has the product been a good partner in doing business? **Hotjar by Contentsquare** **8.7** /10 Based on 108 responses **cux.io** **9.4** /10 Based on 8 responses Product Direction (% positive) **Hotjar by Contentsquare** **8.2** /10 Based on 261 responses **cux.io** **9.1** /10 Based on 26 responses **Features** ratings from reviews Session Replay **8.7** /10 Based on 100 responses **9.4** /10 Based on 14 responses Heatmap Tools **8.6** /10 Based on 167 responses **9.4** /10 Based on 17 responses Digital Analytics **8.6** /10 Based on 186 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free User Research **8.6** /10 Based on 65 responses Not enough data Product Analytics Not enough data **9.4** /10 Based on 13 responses E-Commerce Analytics **7.9** /10 Based on 9 responses Not enough data Digital Experience Monitoring (DEM) **8.9** /10 Based on 10 responses Not enough data Feedback Analytics **8.6** /10 Based on 15 responses Not enough data Survey **8.6** /10 Based on 11 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 52.5% Mid-Market(51-1000 emp.) 38.2% Enterprise(\> 1000 emp.) 9.3% Small-Business(50 or fewer emp.) 52.5% Mid-Market(51-1000 emp.) 38.2% Enterprise(\> 1000 emp.) 9.3% Small-Business(50 or fewer emp.) 70.5% Mid-Market(51-1000 emp.) 29.5% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 70.5% Mid-Market(51-1000 emp.) 29.5% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")](https://www.g2.com/products/hotjar-by-contentsquare/reviews) Hotjar by Contentsquare Marketing and Advertising 15.8% Computer Software 14.9% Information Technology and Services 11.2% Internet 9.3% Retail 5.6% Other 43.2% [![cux.io](https://images.g2crowd.com/uploads/product/hd_favicon/5c5dd198e73059ed2c00bfa1bebc29e8/cux-io.svg "cux.io")](https://www.g2.com/products/cux-io/reviews) cux.io Computer Software 21.4% Marketing and Advertising 16.7% Internet 11.9% Information Technology and Services 11.9% Financial Services 4.8% Other 33.3% Alternatives **Hotjar by Contentsquare Alternatives** ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox") [ Glassbox ](/products/glassbox/reviews) ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") [ Fullstory ](/products/fullstory/reviews) ![Mouseflow](https://images.g2crowd.com/uploads/product/hd_favicon/656105f9f4043362adf04f48e4300760/mouseflow.svg "Mouseflow") [ Mouseflow ](/products/mouseflow/reviews) ![Lucky Orange](https://images.g2crowd.com/uploads/product/hd_favicon/04844896b7a85b6198d59cd48e61fd3d/lucky-orange.svg "Lucky Orange") [ Lucky Orange ](/products/lucky-orange/reviews) **cux.io Alternatives** ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") [ Fullstory ](/products/fullstory/reviews) ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook") [ Smartlook ](/products/smartlook/reviews) ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare") [ Heap by Contentsquare ](/products/heap-by-contentsquare/reviews) ![Mouseflow](https://images.g2crowd.com/uploads/product/hd_favicon/656105f9f4043362adf04f48e4300760/mouseflow.svg "Mouseflow") [ Mouseflow ](/products/mouseflow/reviews) ## Hotjar by Contentsquare vs cux.io FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Hotjar by Contentsquare vs cux.io? Hotjar by Contentsquare and cux.io differ most in reviewer satisfaction, with cux.io rated higher for support and feature depth, while Hotjar by Contentsquare is more widely adopted and praised for ease of use and setup. | [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) | [cux.io](https://www.g2.com/products/cux-io/reviews) | | --- | --- | | 4.3/5 (345 reviews) | 4.8/5 (49 reviews) | | Small-Business | Small-Business | | 9.0 | 9.0 | | 8.6 | 9.6 | | Ease of Use (12 all-time mentions) | Product Analytics | ### How do the pricing models of Hotjar by Contentsquare and cux.io compare? Reviewers consider cux.io the stronger value, with higher satisfaction on price and cost-related dimensions. - **Hotjar by Contentsquare:** In recent reviews, several mention that pricing can be restrictive, especially with feature limitations on lower tiers. - **cux.io:** Reviewers highlight that while the price is high for small businesses, the value delivered by its analytics and features is strong. ### What are the best alternatives to Hotjar by Contentsquare and cux.io? The best alternatives to Hotjar by Contentsquare and cux.io are Glassbox, Fullstory, and Mouseflow. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) | 4.3/5 (345 reviews) | Small-Business | Pricing can be restrictive for advanced features | Ease of Use | | [cux.io](https://www.g2.com/products/cux-io/reviews) | 4.8/5 (49 reviews) | Small-Business | High value for analytics, but price is high for small businesses | Product Analytics | | [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5 (809 reviews) | Enterprise | — | — | | [Fullstory](https://www.g2.com/products/fullstory/reviews) | 4.5/5 (1052 reviews) | Mid-Market | — | — | | [Mouseflow](https://www.g2.com/products/mouseflow/reviews) | 4.6/5 (690 reviews) | Small-Business | — | — | ### Which Heatmap Tools features should I prioritize when comparing Hotjar by Contentsquare and cux.io? Buyers should prioritize Product Analytics, Real-Time Reporting, Administration Alerts, QA Testing, and User Data when comparing Hotjar by Contentsquare and cux.io. - **Product Analytics:** cux.io offers Product Analytics; Hotjar by Contentsquare does not. - **Real-Time Reporting:** cux.io provides Real-Time Reporting; Hotjar by Contentsquare does not. - **Administration Alerts:** cux.io includes Administration Alerts; Hotjar by Contentsquare does not. - **QA Testing:** cux.io supports QA Testing; Hotjar by Contentsquare does not. - **User Data:** Hotjar by Contentsquare offers User Data; cux.io does not. ### What are the pros and cons of Hotjar by Contentsquare vs cux.io? Hotjar by Contentsquare's headline strength is ease of use, while cux.io stands out for advanced analytics and support. - **Hotjar by Contentsquare strengths:** Ease of Use (12 all-time mentions), Features (10), Heatmaps (9), Helpful (8), Session Replay (8), Conversion Optimization (6), Easy Setup (6), Insights (6), Recording (6), User Experience (6). - **Hotjar by Contentsquare trade-offs:** Limitations (5 all-time mentions), restrictive pricing for advanced features, limited coverage on lower tiers, less flexible targeting and filtering, and some performance issues with large datasets. - **cux.io strengths:** Product Analytics, Real-Time Reporting, Administration Alerts, QA Testing, retroactive reporting, high reviewer satisfaction for support (9.6), and advanced segmentation and frustration tracking. - **cux.io trade-offs:** High price for small businesses, basic built-in reporting, limited visitor segmentation logic, and some onboarding complexity for advanced features. ### Is Hotjar by Contentsquare or cux.io better for small businesses? cux.io is the better fit for small businesses, with higher reviewer satisfaction and advanced analytics tailored to small teams. - **Hotjar by Contentsquare:** Largest segment is Small-Business; reviewers praise ease of use and setup but note pricing and feature limitations for small teams. - **cux.io:** Largest segment is Small-Business; reviewers highlight strong analytics, actionable insights, and high support satisfaction, despite some price concerns. ### Which Heatmap Tools platform has better integrations? Hotjar by Contentsquare is favored for integrations, with more reviewer-cited third-party connections. - **Hotjar by Contentsquare:** Integrates with Google Analytics (18 all-time mentions), Google Tag Manager (6), and Contentsquare (2). - **cux.io:** Integrates with Formeer and offers API access, with reviewers noting integration but without all-time mention counts for third-party tools. ### How do Hotjar by Contentsquare and cux.io compare on customer support? cux.io leads Hotjar by Contentsquare in Quality of Support by a material margin of 1.0 points (9.6 vs 8.6). - **Hotjar by Contentsquare:** Reviewers describe support as generally responsive and helpful, though a few mention slow or less helpful experiences. - **cux.io:** Reviewers consistently praise support as excellent, proactive, and highly responsive, with several citing outstanding onboarding and problem resolution. ### Which is easier to implement, Hotjar by Contentsquare or cux.io? Hotjar by Contentsquare and cux.io are rated equally on Ease of Setup, both scoring 9.0, indicating parity in implementation experience. - **Hotjar by Contentsquare:** Reviewers frequently highlight straightforward setup, especially via Google Tag Manager, and describe the process as quick and accessible for non-technical users. - **cux.io:** Reviewers note fast setup, a clean dashboard, and minimal need for developer involvement, though some mention a learning curve for advanced features. ### Which product has better Analytics? cux.io is stronger on Analytics, with higher reviewer satisfaction and more advanced analytics features. - **Hotjar by Contentsquare:** Analytics is a core feature, with 6 all-time mentions for insights and insights generation, but reviewers note limited depth at scale and fewer advanced analytics features. - **cux.io:** Analytics is a headline feature, with Product Analytics, Real-Time Reporting, and retroactive reporting supported, and a Meets Requirements score of 9.5.