# HotelRunner vs eZee FrontDesk Hotel PMS Comparison | | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | | **Total Reviews** | 15 | 13 | | **Largest Market Segment** | Small-Business (60.0% of reviews) | Small-Business (69.2% of reviews) | | **Entry Level Price** | Free | No pricing available | --- ## Ratings Comparison | Rating | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Meets Requirements** | 9.3 (14 reviews) | 8.6 (13 reviews) | | **Ease of Use** | 8.9 (14 reviews) | 9.4 (12 reviews) | | **Ease of Setup** | 9.3 (7 reviews) | Not enough data | | **Ease of Admin** | 8.3 (6 reviews) | Not enough data | | **Quality of Support** | 9.3 (14 reviews) | 8.8 (13 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (5 reviews) | Not enough data | | **Product Direction (% positive)** | 9.2 (14 reviews) | 9.0 (12 reviews) | --- ## Pricing ### HotelRunner #### Entry-Level Pricing Plan: Basic Price: Free Description: Start your online business with a template-based website and a commission-free booking engine. Connect to the Free Channels and reach potential guests globally. [Browse all 2 editions](https://www.g2.com/products/hotelrunner/pricing) #### Free Trial Yes ### eZee FrontDesk Hotel PMS #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Channel Management | Product | Score | Reviews | |---|---|---| | **HotelRunner** | N/A | N/A | | **eZee FrontDesk Hotel PMS** | N/A | N/A | #### Administration | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | #### Booking Management | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Booking Aggregation** | Not enough data | Not enough data | | **Booking Engine** | Not enough data | Not enough data | | **Rate Setting** | Not enough data | Not enough data | #### Booking Management | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Booking Aggregation** | Not enough data | Not enough data | | **Booking Engine** | Not enough data | Not enough data | | **Rate Setting** | Not enough data | Not enough data | #### Administration | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Inventory Management** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | #### Marketing | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Marketing Tools** | Not enough data | Not enough data | | **Online Reputation Management** | Not enough data | Not enough data | #### Marketing | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Online Reputation Management** | Not enough data | Not enough data | | **Marketing Tools** | Not enough data | Not enough data | ### Hotel Revenue Management Systems (RMS) | Product | Score | Reviews | |---|---|---| | **HotelRunner** | N/A | N/A | | **eZee FrontDesk Hotel PMS** | N/A | N/A | #### Rate Management | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Real-Time Pricing** | Not enough data | Not enough data | | **Group Bookings** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Competitor Analysis** | Not enough data | Not enough data | | **Price Control** | Not enough data | Not enough data | #### Data Tools | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Stack Integration** | Not enough data | Not enough data | #### User Tools | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Task Automation** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Customer Insights** | Not enough data | Not enough data | #### Agentic AI - Hotel Revenue Management Systems (RMS) | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Hotel Management | Product | Score | Reviews | |---|---|---| | **HotelRunner** | N/A | N/A | | **eZee FrontDesk Hotel PMS** | 8.9/10 | 6 | #### Property Management | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Room Inventory** | Not enough data | 9.4 (6 reviews) | | **Revenue Management** | Not enough data | 8.9 (6 reviews) | | **Facility Maintenance** | Not enough data | 9.2 (6 reviews) | | **Distribution Management** | Not enough data | 8.9 (6 reviews) | #### Guest Management | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Central Reservation System** | Not enough data | 8.3 (6 reviews) | | **Marketing and Loyalty Programs** | Not enough data | 8.7 (5 reviews) | | **Guest Messaging** | Not enough data | 8.9 (6 reviews) | #### Staff Management | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Housekeeping** | Not enough data | 9.2 (6 reviews) | | **Shift Scheduling** | Not enough data | 8.9 (6 reviews) | #### Platform | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Reporting and Analytics** | Not enough data | 8.9 (6 reviews) | | **Channel Manager Integration** | Not enough data | 8.3 (6 reviews) | #### Agentic AI - Hotel Management | Feature | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Hotel Management Software](https://www.g2.com/categories/hotel-management), [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e) **Unique to eZee FrontDesk Hotel PMS (1):** [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms) --- ## Reviewer Demographics ### By Company Size | Segment | HotelRunner | eZee FrontDesk Hotel PMS | |---|---|---| | **Small-Business** | 60.0% | 69.2% | | **Mid-Market** | 26.7% | 15.4% | | **Enterprise** | 13.3% | 15.4% | ### By Industry #### HotelRunner - **Hospitality:** 46.7% - **Leisure, Travel & Tourism:** 13.3% - **Financial Services:** 13.3% - **Media Production:** 6.7% - **Entertainment:** 6.7% - **Education Management:** 6.7% - **Architecture & Planning:** 6.7% #### eZee FrontDesk Hotel PMS - **Hospitality:** 53.8% - **Accounting:** 15.4% - **Leisure, Travel & Tourism:** 7.7% - **Information Technology and Services:** 7.7% - **Gambling & Casinos:** 7.7% - **Events Services:** 7.7% --- ## Alternatives ### Alternatives to HotelRunner - [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (414 reviews) - [HotelBee](https://www.g2.com/products/hotelbee/reviews) — 4.6/5 stars (25 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (109 reviews) - [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.2/5 stars (71 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (63 reviews) ### Alternatives to eZee FrontDesk Hotel PMS - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (414 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [Hotelogix](https://www.g2.com/products/hotelogix/reviews) — 4.3/5 stars (10 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (109 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [HotelBee](https://www.g2.com/products/hotelbee/reviews) — 4.6/5 stars (25 reviews) - [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.2/5 stars (71 reviews) - [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (63 reviews) --- ## Top Discussions ### HotelRunner No discussions available for this product. ### eZee FrontDesk Hotel PMS No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hotelrunner-vs-ezee-frontdesk-hotel-pms)