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Compare Hostaway and Smoobu 
At a Glance
Market Segments
Small-Business (98.1% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Hostaway
Star Rating
(363)4.8 out of 5
Market Segments
Small-Business (98.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HostawaySmoobu
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SmoobuSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hostaway excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Smoobu. Users appreciate its user-friendly platform and excellent customer support, which makes managing rentals both easy and efficient.
- According to verified reviews, Hostaway's customer service stands out, with users highlighting the responsiveness and helpfulness of support staff. One user shared a positive experience with a support representative who patiently guided them through an issue, showcasing the platform's commitment to customer care.
- Users say that Smoobu offers valuable features like calendar synchronization across multiple platforms, which helps prevent double bookings. This functionality is particularly appreciated by those managing multiple properties, as it streamlines operations and saves time.
- Reviewers mention that while Smoobu is a web-based platform that can be easily accessed on various devices, it falls short in comparison to Hostaway's overall performance and user satisfaction. The lower ratings reflect challenges in areas like support quality and user experience.
- G2 reviewers highlight that Hostaway's implementation process is quick and intuitive, making it easier for new users to get started. This is a significant advantage for small businesses looking to efficiently manage their rental properties without a steep learning curve.
- According to recent user feedback, while Smoobu provides essential tools for property management, it lacks the comprehensive support and feature set that many users find in Hostaway. This difference is evident in the overall ratings, with Hostaway receiving much higher scores across various metrics.
Pricing
Entry-Level Pricing
Hostaway
No pricing availableSmoobu
No pricing availableFree Trial
Hostaway
No trial information availableSmoobu
Free Trial is available
Ratings
Meets Requirements
9.2
294
7.6
11
Ease of Use
8.9
302
8.2
11
Ease of Setup
8.6
258
8.3
8
Ease of Admin
8.9
144
Not enough data
Quality of Support
9.5
293
7.9
11
Has the product been a good partner in doing business?
9.3
141
Not enough data
Product Direction (% positive)
9.3
275
8.9
11
Features by Category
Administration
9.0
197
Not enough data
8.9
173
Not enough data
9.2
188
Not enough data
9.4
188
Not enough data
8.9
183
Not enough data
Booking Management
9.2
138
Not enough data
8.9
141
Not enough data
8.7
137
Not enough data
Booking Management
9.3
183
Not enough data
8.9
186
Not enough data
8.8
179
Not enough data
Administration
9.0
131
Not enough data
9.0
141
Not enough data
9.1
134
Not enough data
8.9
132
Not enough data
9.1
135
Not enough data
Marketing
8.7
167
Not enough data
8.8
164
Not enough data
Marketing
8.6
127
Not enough data
8.6
124
Not enough data
Agentic AI - Vacation Rental
7.7
34
Not enough data
7.9
34
Not enough data
8.5
35
Not enough data
8.2
33
Not enough data
8.3
30
Not enough data
8.4
29
Not enough data
8.4
32
Not enough data
Reviews
Reviewers' Company Size
Hostaway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smoobu
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
43.7%
Real Estate
32.0%
Leisure, Travel & Tourism
13.4%
Accounting
2.3%
Management Consulting
1.1%
Other
7.4%
Hospitality
21.4%
Automotive
21.4%
Leisure, Travel & Tourism
14.3%
Retail
7.1%
Recreational Facilities and Services
7.1%
Other
28.6%
Discussions
his is a simple system to use;
1 Comment
BW
Wheelhouse makes my use of Hostaway even easier with smart pricingRead more
What does Hostaway cost?
1 Comment
DC
It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better featuresRead more
Smoobu has no discussions with answers
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