Compare Hostaway and Smoobu

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At a Glance
Hostaway
Hostaway
Star Rating
(390)4.8 out of 5
Market Segments
Small-Business (98.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hostaway
Smoobu
Smoobu
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (78.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at €23.30 1 Property
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Hostaway excels in user support, with many praising the responsiveness and helpfulness of the support team. Users specifically highlighted the assistance from team members like Warren Figueroa and Jeffrey, who made onboarding and resolving connectivity issues seamless.
  • Users say that Hostaway's implementation process is notably smooth, with recent feedback emphasizing the intuitive setup that allows for easy management across multiple platforms like Airbnb and Booking.com. This ease of use is a significant advantage for property managers looking to streamline their operations.
  • Reviewers mention that Smoobu offers useful features like calendar synchronization across various booking platforms, which helps prevent double bookings. However, some users feel that while it provides essential functionalities, it may not be as robust as Hostaway in terms of overall user experience.
  • According to verified reviews, Hostaway stands out with a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users appreciate features like the calendar management tool, which simplifies the process of handling multiple listings.
  • Users highlight that while Smoobu is a web-based platform that can be accessed on various devices, it lacks the same level of support and user satisfaction that Hostaway provides. Some users have noted challenges in getting timely assistance when issues arise.
  • Reviewers indicate that Hostaway's focus on small businesses is a strong point, with nearly all reviews coming from this segment. This specialization allows it to cater specifically to the needs of smaller property managers, unlike Smoobu, which has a broader but less focused user base.
Pricing
Entry-Level Pricing
Hostaway
No pricing available
Smoobu
Professional Flex
Starting at €23.30
1 Property
Browse all 3 pricing plans
Free Trial
Hostaway
No trial information available
Smoobu
Free Trial is available
Ratings
Meets Requirements
9.2
312
7.6
11
Ease of Use
8.9
320
8.2
11
Ease of Setup
8.6
276
8.3
8
Ease of Admin
8.9
151
Not enough data
Quality of Support
9.5
310
7.9
11
Has the product been a good partner in doing business?
9.3
148
Not enough data
Product Direction (% positive)
9.3
292
8.9
11
Features by Category
8.9
229
Not enough data
Administration
9.0
204
Not enough data
8.9
173
Not enough data
9.2
194
Not enough data
9.4
192
Not enough data
9.0
189
Not enough data
Booking Management
9.2
139
Not enough data
8.9
144
Not enough data
8.7
137
Not enough data
Booking Management
9.3
185
Not enough data
8.9
190
Not enough data
8.8
181
Not enough data
Administration
9.0
131
Not enough data
8.9
146
Not enough data
9.1
140
Not enough data
8.9
136
Not enough data
9.2
137
Not enough data
Marketing
8.7
169
Not enough data
8.8
164
Not enough data
Marketing
8.6
127
Not enough data
8.6
125
Not enough data
8.2
36
Not enough data
Agentic AI - Vacation Rental
7.7
34
Not enough data
7.9
34
Not enough data
8.5
35
Not enough data
8.2
33
Not enough data
8.3
30
Not enough data
8.4
30
Not enough data
8.4
32
Not enough data
Categories
Categories
Shared Categories
Hostaway
Hostaway
Smoobu
Smoobu
Hostaway and Smoobu are categorized as Vacation Rental
Unique Categories
Hostaway
Hostaway is categorized as Channel Management
Smoobu
Smoobu has no unique categories
Reviews
Reviewers' Company Size
Hostaway
Hostaway
Small-Business(50 or fewer emp.)
98.2%
Mid-Market(51-1000 emp.)
1.8%
Enterprise(> 1000 emp.)
0%
Smoobu
Smoobu
Small-Business(50 or fewer emp.)
78.6%
Mid-Market(51-1000 emp.)
21.4%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Hostaway
Hostaway
Hospitality
43.8%
Real Estate
31.3%
Leisure, Travel & Tourism
13.3%
Accounting
2.4%
Management Consulting
1.4%
Other
7.9%
Smoobu
Smoobu
Hospitality
21.4%
Automotive
21.4%
Leisure, Travel & Tourism
14.3%
Retail
7.1%
Recreational Facilities and Services
7.1%
Other
28.6%
Alternatives
Hostaway
Hostaway Alternatives
Guesty
Guesty
Add Guesty
Lodgify
Lodgify
Add Lodgify
Hosthub
Hosthub
Add Hosthub
Hospitable.com
Hospitable.com
Add Hospitable.com
Smoobu
Smoobu Alternatives
Guesty
Guesty
Add Guesty
Lodgify
Lodgify
Add Lodgify
Hosthub
Hosthub
Add Hosthub
Hospitable.com
Hospitable.com
Add Hospitable.com
Discussions
Hostaway
Hostaway Discussions
Where is Hostaway based?
1 Comment
AC
Toranto Canada? Read more
What does Hostaway cost?
1 Comment
DC
It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better featuresRead more
his is a simple system to use;
1 Comment
BW
Wheelhouse makes my use of Hostaway even easier with smart pricingRead more
Smoobu
Smoobu Discussions
Monty the Mongoose crying
Smoobu has no discussions with answers