G2 reviewers report that Hostaway excels in overall user satisfaction, boasting a significantly higher G2 Score compared to PriceLabs. Users appreciate the platform's user-friendly interface and excellent customer support, which makes managing rentals both easy and efficient.
According to verified reviews, Hostaway has a much larger pool of feedback, with 335 reviews compared to PriceLabs' 20. This suggests that Hostaway's ratings are more reliable and reflective of a broader user experience, giving potential buyers more confidence in its capabilities.
Users say that Hostaway's customer service stands out, with many highlighting specific instances of helpful support. For example, one user praised a support representative for their patience and thorough assistance with an Airbnb listing issue, showcasing the platform's commitment to customer care.
Reviewers mention that while PriceLabs offers valuable features for automating short-term rental pricing, it doesn't quite match the comprehensive support and all-in-one features that Hostaway provides. Users appreciate how Hostaway integrates various functionalities into a single platform, making it easier to manage multiple aspects of rental operations.
Users highlight that Hostaway's ease of use is a significant advantage, with a score that reflects its intuitive design. In contrast, while PriceLabs is noted for its customization options, some users find it less straightforward, which can lead to a steeper learning curve.
According to recent feedback, both platforms are praised for their ability to help increase revenue, but Hostaway's overall support and functionality seem to provide a more rounded experience. Users of PriceLabs appreciate its pricing automation, yet they also express a desire for more robust support options, which Hostaway appears to deliver more effectively.
Pricing
Entry-Level Pricing
Hostaway
No pricing available
PriceLabs
Dynamic Pricing & Portfolio Analytics
Starting at $19.99
1 listing Per Month
Get started for free! Boost Revenue With PriceLabs' Dynamic Pricing & Revenue Management Tool. 1% Booking percentage plan also available.
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.