G2 reviewers report that Hostaway excels in customer support, with users highlighting the helpfulness of team members like Warren and Jeffrey, who provide excellent onboarding assistance and resolve connectivity issues across platforms like Airbnb and Booking.com.
Users say OwnerRez offers a fantastic user experience, particularly praising its intuitive interface and the "less work for me" approach, which simplifies property management tasks and enhances overall efficiency.
Reviewers mention that while both platforms have similar ease of setup scores, Hostaway's onboarding process is noted for being particularly smooth, making it easier for new users to get started without feeling overwhelmed.
According to verified reviews, OwnerRez stands out for its exceptional customer service, with users appreciating the quick response times from the tech support team, available 24/7, which helps alleviate any setup concerns.
Users highlight that Hostaway's calendar feature is a significant advantage, allowing for streamlined management across multiple channels, which is crucial for users juggling various booking platforms.
G2 reviewers indicate that while OwnerRez has a higher star rating, the lack of recent reviews compared to Hostaway suggests that Hostaway may have a more active and engaged user base, reflecting its current performance and user satisfaction.
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.