# Hostaway vs OwnerRez Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hostaway excels in customer support, with users highlighting the helpfulness of team members like Warren and Jeffrey, who provide excellent onboarding assistance and resolve connectivity issues across platforms like Airbnb and Booking.com.
- **Users say** OwnerRez offers a fantastic user experience, particularly praising its intuitive interface and the "less work for me" approach, which simplifies property management tasks and enhances overall efficiency.
- **Reviewers mention** that while both platforms have similar ease of setup scores, Hostaway's onboarding process is noted for being particularly smooth, making it easier for new users to get started without feeling overwhelmed.
- **According to verified reviews** , OwnerRez stands out for its exceptional customer service, with users appreciating the quick response times from the tech support team, available 24/7, which helps alleviate any setup concerns.
- **Users highlight** that Hostaway's calendar feature is a significant advantage, allowing for streamlined management across multiple channels, which is crucial for users juggling various booking platforms.
- **G2 reviewers indicate** that while OwnerRez has a higher star rating, the lack of recent reviews compared to Hostaway suggests that Hostaway may have a more active and engaged user base, reflecting its current performance and user satisfaction.



| | Hostaway | OwnerRez | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 5.0 out of 5 | 
| **Total Reviews** | 396 | 23 | 
| **Largest Market Segment** | Small-Business (98.2% of reviews) | Small-Business (100.0% of reviews) | 
| **Entry Level Price** | No pricing available | $35   /month | 

---
## Top Pros & Cons

### Hostaway

Pros:
- Customer Support (28 reviews)
- Ease of Use (23 reviews)

Cons:
- Missing Features (6 reviews)
- Expensive (5 reviews)

### OwnerRez

**Not enough data**

---
## Ratings Comparison
| Rating | Hostaway | OwnerRez | 
|---|---|---|
  | **Meets Requirements** | 9.2 (317 reviews) | 9.7 (18 reviews) | 
  | **Ease of Use** | 8.9 (325 reviews) | 9.7 (18 reviews) | 
  | **Ease of Setup** | 8.6 (281 reviews) | 8.6 (11 reviews) | 
  | **Ease of Admin** | 8.9 (151 reviews) | 9.7 (11 reviews) | 
  | **Quality of Support** | 9.5 (315 reviews) | 9.8 (18 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (148 reviews) | 9.8 (11 reviews) | 
  | **Product Direction (% positive)** | 9.3 (297 reviews) | 10.0 (18 reviews) | 

---
## Pricing

### Hostaway

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### OwnerRez

#### Entry-Level Pricing

Plan: Small user

Price: $35   /month

Description: 2 properties


[Browse all 3 editions](https://www.g2.com/products/ownerrez/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Hostaway** | 9.0/10 | 234 |
| **OwnerRez** | N/A | N/A |

#### Administration

| Feature | Hostaway | OwnerRez | 
|---|---|---|
| **Integrations** | 9.0 (206 reviews) | Not enough data | 
| **Inventory Management** | 8.9 (173 reviews) | Not enough data | 
| **Automation** | 9.2 (195 reviews) | Not enough data | 
| **Calendar** | 9.4 (192 reviews) | Not enough data | 
| **Reporting & Analytics** | 9.0 (191 reviews) | Not enough data | 

#### Booking Management

| Feature | Hostaway | OwnerRez | 
|---|---|---|
| **Booking Aggregation** | 9.2 (139 reviews) | Not enough data | 
| **Booking Engine** | 8.9 (145 reviews) | Not enough data | 
| **Rate Setting** | 8.7 (137 reviews) | Not enough data | 

#### Booking Management

| Feature | Hostaway | OwnerRez | 
|---|---|---|
| **Booking Aggregation** | 9.3 (186 reviews) | Not enough data | 
| **Booking Engine** | 8.9 (192 reviews) | Not enough data | 
| **Rate Setting** | 8.8 (181 reviews) | Not enough data | 

#### Administration

| Feature | Hostaway | OwnerRez | 
|---|---|---|
| **Inventory Management** | 9.0 (131 reviews) | Not enough data | 
| **Integrations** | 8.9 (146 reviews) | Not enough data | 
| **Automation** | 9.1 (141 reviews) | Not enough data | 
| **Reporting & Analytics** | 8.9 (138 reviews) | Not enough data | 
| **Calendar** | 9.2 (137 reviews) | Not enough data | 

#### Marketing

| Feature | Hostaway | OwnerRez | 
|---|---|---|
| **Marketing Tools** | 8.7 (169 reviews) | Not enough data | 
| **Online Reputation Management** | 8.8 (165 reviews) | Not enough data | 

#### Marketing

| Feature | Hostaway | OwnerRez | 
|---|---|---|
| **Online Reputation Management** | 8.6 (127 reviews) | Not enough data | 
| **Marketing Tools** | 8.6 (125 reviews) | Not enough data | 

### Vacation Rental

| Product | Score | Reviews |
|---|---|---|
| **Hostaway** | 8.2/10 | 36 |
| **OwnerRez** | N/A | N/A |

#### Agentic AI - Vacation Rental

| Feature | Hostaway | OwnerRez | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (34 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (35 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (30 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (30 reviews) | Not enough data | 
| **Decision Making** | 8.4 (32 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental)

**Unique to Hostaway (1):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)



---
## Reviewer Demographics

### By Company Size

| Segment | Hostaway | OwnerRez | 
|---|---|---|
| **Small-Business** | 98.2% | 100.0% | 
| **Mid-Market** | 1.8% | 0% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Hostaway

- **Hospitality:** 43.7%
- **Real Estate:** 30.8%
- **Leisure, Travel & Tourism:** 13.1%
- **Accounting:** 2.9%
- **Management Consulting:** 1.3%
- **Commercial Real Estate:** 1.3%
- **Investment Management:** 0.8%
- **Entertainment:** 0.8%
- **Alternative Dispute Resolution:** 0.3%
- **Banking:** 0.3%
- **Other:** 4.6%

#### OwnerRez

- **Hospitality:** 50.0%
- **Real Estate:** 27.3%
- **Leisure, Travel & Tourism:** 13.6%
- **Information Technology and Services:** 4.5%
- **Computer Software:** 4.5%

---
## Alternatives

### Alternatives to Hostaway

- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (107 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (67 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.9/5 stars (245 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (151 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.7/5 stars (18 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (62 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews)
- [Uplisting](https://www.g2.com/products/uplisting/reviews) — 4.5/5 stars (16 reviews)

### Alternatives to OwnerRez

- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.9/5 stars (245 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (107 reviews)
- [iGMS (formerly AirGMS)](https://www.g2.com/products/igms-formerly-airgms/reviews) — 4.7/5 stars (45 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (151 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (67 reviews)
- [Smoobu](https://www.g2.com/products/smoobu/reviews) — 3.9/5 stars (14 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews)
- [Uplisting](https://www.g2.com/products/uplisting/reviews) — 4.5/5 stars (16 reviews)
- [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) — 4.9/5 stars (89 reviews)

---
## Top Discussions

### Hostaway

- Title: [Where is Hostaway based?](https://www.g2.com/discussions/hostaway-where-is-hostaway-based) — 1 comment
  > **Top comment:** "Toranto Canada? "
- Title: [What does Hostaway cost?](https://www.g2.com/discussions/what-does-hostaway-cost) — 1 comment
  > **Top comment:** "It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better features"
- Title: [his is a simple system to use;](https://www.g2.com/discussions/his-is-a-simple-system-to-use) — 1 comment, 1 upvote
  > **Top comment:** "Wheelhouse makes my use of Hostaway even easier with smart pricing"

### OwnerRez

- Title: [Does OwnerRez have an app?](https://www.g2.com/discussions/does-ownerrez-have-an-app) — 1 comment
  > **Top comment:** "Not exactly an app but an "Add-on" that works like a charm"
- Title: [What does OwnerRez do?](https://www.g2.com/discussions/what-does-ownerrez-do) — 1 comment
  > **Top comment:** "facilitate reservations in one place with ease"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hostaway-vs-ownerrez)