G2 reviewers report that Hostaway excels in overall user satisfaction, boasting a significantly higher score compared to Octorate. Users appreciate its user-friendly platform and excellent customer support, which makes managing rentals both easy and efficient.
According to verified reviews, Hostaway's customer service stands out, with users highlighting the responsiveness and helpfulness of support staff. One user shared a positive experience with a support representative who patiently guided them through an issue, showcasing the platform's commitment to quality support.
Users say that Octorate is quite user-friendly and offers a range of useful features, particularly for managing communication between institutions. However, it falls short in overall satisfaction compared to Hostaway, which may impact its appeal for those seeking a more robust solution.
Reviewers mention that while Octorate provides helpful tools for collaboration and sub-leasing, it lacks the comprehensive support and features that many users find in Hostaway. This difference in functionality could be a deciding factor for businesses looking for an all-in-one solution.
Users highlight that Hostaway's implementation process is quick and intuitive, making it easier for new users to get started. In contrast, Octorate, while functional, may not offer the same level of ease in setup, which could lead to a steeper learning curve for some users.
According to recent feedback, Hostaway's all-in-one features are a major draw, with users expressing satisfaction with its ability to streamline rental management. Octorate, while recognized for its specific features like Google Ads integration, does not match the overall effectiveness and satisfaction reported by Hostaway users.
Pricing
Entry-Level Pricing
Hostaway
No pricing available
Octorate
No pricing available
Free Trial
Hostaway
No trial information available
Octorate
No trial information available
Ratings
Meets Requirements
9.2
279
7.9
12
Ease of Use
8.9
287
7.9
12
Ease of Setup
8.6
242
Not enough data
Ease of Admin
8.9
136
Not enough data
Quality of Support
9.5
277
7.6
9
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