G2 reviewers report that Hostaway excels in user support, with many praising the responsiveness and helpfulness of the support team. Users specifically highlighted the assistance from team members like Warren Figueroa and Jeffrey, who made onboarding and connectivity issues much easier to manage.
Users say that Hostaway's implementation process is notably smooth, with recent feedback indicating that the intuitive onboarding wizard simplifies the setup. This contrasts with Octorate, where users have not reported recent reviews, making it difficult to gauge current user experiences regarding setup.
Reviewers mention that Hostaway offers a robust feature set, particularly the calendar feature that helps manage multiple platforms seamlessly. This is a significant advantage for users who need to coordinate bookings across various channels like Airbnb and Booking.com.
According to verified reviews, Octorate is recognized for its user-friendly interface and effective communication management between institutions. However, it lacks the extensive feature set and support responsiveness that Hostaway users have come to appreciate.
Users highlight that Hostaway consistently meets their needs with high satisfaction ratings, particularly in areas like quality of support and ease of use. In contrast, Octorate's ratings indicate some challenges in these areas, with users noting that it may not fully align with their specific workflow requirements.
G2 reviewers indicate that while Octorate has some useful features, such as integrated Google Ads for sub-leasing, it does not match the overall satisfaction and market presence of Hostaway, which boasts a significantly higher G2 Score and a larger volume of recent reviews.
Pricing
Entry-Level Pricing
Hostaway
No pricing available
Octorate
No pricing available
Free Trial
Hostaway
No trial information available
Octorate
No trial information available
Ratings
Meets Requirements
9.2
309
7.9
12
Ease of Use
8.9
317
7.9
12
Ease of Setup
8.6
273
Not enough data
Ease of Admin
8.9
151
Not enough data
Quality of Support
9.5
307
7.6
9
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