G2 reviewers report that Hostaway stands out for its overall user satisfaction, boasting a significantly higher G2 Score compared to iGMS. This indicates that users find Hostaway to be a more reliable choice for managing their vacation rentals.
Users say that iGMS excels in ease of use and setup, with many highlighting its intuitive platform and quick onboarding process. Reviewers appreciate features like the multi-calendar and OTA sync, which streamline their daily operations.
According to verified reviews, Hostaway is praised for its exceptional customer support, with users noting the responsiveness and helpfulness of their support team. One user specifically mentioned receiving great assistance from a support representative, which underscores the platform's commitment to customer service.
Reviewers mention that while both platforms cater primarily to small businesses, iGMS has a slight edge in terms of user experience, particularly with its efficient calendar management and integration with PriceLabs for pricing adjustments across channels.
Users highlight that Hostaway's all-in-one features make it a convenient choice for property management, allowing users to manage multiple aspects of their rentals seamlessly. This comprehensive approach is a significant draw for those looking for a robust solution.
G2 reviewers note that while iGMS has received positive feedback for its customer service, it has fewer recent reviews compared to Hostaway, which may suggest a need for improvement in user engagement or product updates to keep pace with evolving user needs.
Pricing
Entry-Level Pricing
Hostaway
No pricing available
iGMS (formerly AirGMS)
FLEX
$1.00
$1 per booked night (Minimum $20 per property per month)
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