# HorizonIQ Cloud vs Unitrends Backup and Recovery Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Unitrends Backup and Recovery excels in providing an all-in-one solution with a **fast deployment** process. Users appreciate the unified interface and the platform's ability to support virtualization, ensuring reliable recovery when needed.
- **Users say** HorizonIQ Cloud stands out for its **exceptional support staff** , who are described as friendly and always available to assist with any issues. This level of customer service is a significant advantage for organizations seeking responsive support.
- **Reviewers mention** that while Unitrends Backup and Recovery has a solid performance, it sometimes struggles with specific workflow needs, leading to configuration challenges. However, the centralized console helps users maintain a clear overview of backup success and failure ratios.
- **According to verified reviews** , HorizonIQ Cloud is praised for its **simplicity and high-performance deployments**. Users highlight the low latency and the ability to set up alert notifications, making it a reliable choice for organizations that prioritize performance.
- **G2 reviewers note** that Unitrends Backup and Recovery has a higher volume of recent reviews, indicating a more established user base. However, the overall satisfaction scores suggest that users find it less intuitive compared to HorizonIQ Cloud, which boasts higher ratings for ease of use and setup.
- **Users report** that while both products have their strengths, HorizonIQ Cloud's focus on small businesses allows it to cater effectively to that market segment, with features that align well with their needs, such as flexibility in solutions and a user-friendly interface.



| | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 34 | 459 | 
| **Largest Market Segment** | Small-Business (81.8% of reviews) | Mid-Market (62.0% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us With One-Time Purchase | 

---
## Top Pros & Cons

### HorizonIQ Cloud

**Not enough data**

### Unitrends Backup and Recovery

Pros:
- Ease of Use (6 reviews)
- Reliability (6 reviews)

Cons:
- Poor Customer Support (6 reviews)
- Poor Interface Design (5 reviews)

---
## Ratings Comparison
| Rating | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
  | **Meets Requirements** | 9.5 (33 reviews) | 8.7 (337 reviews) | 
  | **Ease of Use** | 9.3 (33 reviews) | 8.5 (357 reviews) | 
  | **Ease of Setup** | 9.4 (27 reviews) | 8.2 (334 reviews) | 
  | **Ease of Admin** | 9.1 (28 reviews) | 8.6 (316 reviews) | 
  | **Quality of Support** | 9.5 (33 reviews) | 8.5 (334 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (28 reviews) | 8.5 (312 reviews) | 
  | **Product Direction (% positive)** | 9.3 (33 reviews) | 7.7 (311 reviews) | 

---
## Pricing

### HorizonIQ Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Unitrends Backup and Recovery

#### Entry-Level Pricing

Plan: Unitrends Recovery Series Appliances

Price: Contact Us With One-Time Purchase

Description: Unitrends all-in-one physical backup appliances support more than 200 versions of operating systems, applications and hypervisors. Intelligent automation cuts down on manual tasks, eliminates management hassle and deliver tested hardware and software resilience. 

Unitrends Recovery Series are capacity-based purpose-built backup appliances ranging from 2-120TB of capacity. All appliances pre-provisioned with compute, storage, networking and backup software. This includes supplemental functions like data reduction (deduplication, compression), WAN-accelerated replication, encryption, recovery testing and reporting without the need for add-ons or proxies.

Visit https://www.unitrends.com/products/unitrends-backup-appliances to learn more.

Key Features:
- File-, Image-, Host-, and Application-level backups
- Instant Recovery
- Recovery Assurance automated DR testing

[Learn more about Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Resilience Orchestration Automation (ITRO)

| Product | Score | Reviews |
|---|---|---|
| **HorizonIQ Cloud** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.3/10 | 26 |

#### Administration

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | 8.5 (22 reviews) | 
| **Security and Compliance** | Not enough data | 8.6 (19 reviews) | 
| **Administration Console** | Not enough data | 8.5 (24 reviews) | 

#### Operations

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Service Management** | Not enough data | 8.2 (15 reviews) | 
| **Workflow Management** | Not enough data | 7.7 (14 reviews) | 
| **IT Discovery** | Not enough data | 7.8 (13 reviews) | 
| **Intelligent Automation** | Not enough data | 7.4 (14 reviews) | 

#### Recovery

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Disaster Recovery** | Not enough data | 8.6 (24 reviews) | 
| **On-Demand Restoration** | Not enough data | 9.0 (24 reviews) | 
| **Incident Reports** | Not enough data | 8.2 (19 reviews) | 

#### Agentic AI - IT Resilience Orchestration Automation (ITRO)

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **HorizonIQ Cloud** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.5/10 | 169 |

#### Compatibility 

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **File Server Backup** | Not enough data | 9.0 (146 reviews) | 
| **Database Server Backup** | Not enough data | 8.7 (141 reviews) | 
| **Virtual Machines** | Not enough data | 9.0 (152 reviews) | 
| **Repository Models** | Not enough data | 8.3 (119 reviews) | 

#### Management

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.5 (141 reviews) | 
| **Storage Capacity** | Not enough data | 8.2 (143 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (112 reviews) | 
| **Activity Monitoring** | Not enough data | 8.4 (127 reviews) | 

#### Compliance

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Security Standards** | Not enough data | 8.5 (122 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.3 (95 reviews) | 
| **Data Deduplication** | Not enough data | 8.3 (135 reviews) | 

#### Agentic AI - Server Backup

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **HorizonIQ Cloud** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.1/10 | 31 |

#### Functionality

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Real-time Sync** | Not enough data | 7.9 (28 reviews) | 
| **Storage Capacity** | Not enough data | 8.4 (30 reviews) | 
| **Remote Backup** | Not enough data | 8.2 (27 reviews) | 
| **Versioning** | Not enough data | 8.4 (28 reviews) | 
| **Mobile Backup Application** | Not enough data | 6.2 (26 reviews) | 

#### Compatibility 

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Disk Backup** | Not enough data | 7.8 (29 reviews) | 
| **Local Backup** | Not enough data | 7.5 (29 reviews) | 
| **Storage Formats** | Not enough data | 8.4 (27 reviews) | 

#### Management

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **File Sharing** | Not enough data | 8.3 (25 reviews) | 
| **Security Standards** | Not enough data | 8.7 (25 reviews) | 
| **Encrypted Storage** | Not enough data | 8.8 (25 reviews) | 

#### Agentic AI - Online Backup

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **HorizonIQ Cloud** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.2/10 | 11 |

#### Functionality

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.0 (10 reviews) | 
| **Storage Capacity** | Not enough data | 7.6 (11 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (11 reviews) | 
| **Versioning** | Not enough data | 8.5 (11 reviews) | 

#### Compatibility 

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Endpoint Variety** | Not enough data | 8.5 (10 reviews) | 
| **SaaS Application Variety** | Not enough data | 7.3 (10 reviews) | 
| **Storage Formats** | Not enough data | 8.2 (10 reviews) | 

#### Management

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **File Sharing** | Not enough data | 8.2 (10 reviews) | 
| **Security Standards** | Not enough data | 8.7 (10 reviews) | 
| **Encrypted Storage** | Not enough data | 8.3 (11 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **HorizonIQ Cloud** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.2/10 | 72 |

#### Functionality

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **On Premises Recovery** | Not enough data | 8.7 (66 reviews) | 
| **Cloud Recovery** | Not enough data | 8.0 (60 reviews) | 
| **Prior State Recovery** | Not enough data | 8.4 (58 reviews) | 
| **Recovery Automation** | Not enough data | 8.0 (61 reviews) | 
| **Replication** | Not enough data | 8.5 (59 reviews) | 

#### Management

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Local Management** | Not enough data | 8.4 (58 reviews) | 
| **Infrastructure Compatibility** | Not enough data | 8.5 (62 reviews) | 
| **Solution Integration** | Not enough data | 8.1 (57 reviews) | 
| **Real-Time Analytics** | Not enough data | 7.9 (55 reviews) | 
| **RTO and RPO Management** | Not enough data | 7.9 (54 reviews) | 

#### Agentic AI - Disaster Recovery

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery as a Service (DRaaS)

| Product | Score | Reviews |
|---|---|---|
| **HorizonIQ Cloud** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.3/10 | 73 |

#### Solution Provision

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Service Provision** | Not enough data | 8.3 (49 reviews) | 
| **Pay by Usage** | Not enough data | 8.2 (35 reviews) | 
| **System Failover** | Not enough data | 8.0 (48 reviews) | 
| **Off-Site Data Storage** | Not enough data | 8.6 (55 reviews) | 
| **Data Replication** | Not enough data | 8.7 (52 reviews) | 

#### Management

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Infrastructure Compatibility** | Not enough data | 8.8 (60 reviews) | 
| **Solution Integration** | Not enough data | 8.2 (55 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.1 (60 reviews) | 
| **RTO and RPO Management** | Not enough data | 8.1 (52 reviews) | 

#### Agentic AI - Disaster Recovery as a Service (DRaaS)

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Infrastructure as a Service (IaaS)

| Product | Score | Reviews |
|---|---|---|
| **HorizonIQ Cloud** | N/A | N/A |
| **Unitrends Backup and Recovery** | N/A | N/A |

#### Infrastructure Provision

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Public Cloud** | Not enough data | Not enough data | 
| **Private Cloud** | Not enough data | Not enough data | 
| **Hybrid Cloud** | Not enough data | Not enough data | 
| **Bare Metal** | Not enough data | Not enough data | 
| **High-Performance Computing (HPC)** | Not enough data | Not enough data | 
| **Virtual Machines (VMs)** | Not enough data | Not enough data | 
| **Edge Computing** | Not enough data | Not enough data | 
| **Virtual Networks** | Not enough data | Not enough data | 

#### Management

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Pay by Usage** | Not enough data | Not enough data | 
| **Usage Tracking** | Not enough data | Not enough data | 
| **Performance Tracking** | Not enough data | Not enough data | 

#### Functionality

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Resource Auto-Scaling** | Not enough data | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **HorizonIQ Cloud** | N/A | N/A |
| **Unitrends Backup and Recovery** | 7.9/10 | 15 |

#### Functionality 

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.3 (15 reviews) | 
| **OS Boot Recovery** | Not enough data | 8.3 (11 reviews) | 
| **Bootable Disk** | Not enough data | 8.2 (11 reviews) | 
| **Online Restore** | Not enough data | 8.0 (11 reviews) | 

#### Performance

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 7.6 (13 reviews) | 
| **Unlimited Backup** | Not enough data | 7.7 (13 reviews) | 
| **Deduplication** | Not enough data | 7.6 (12 reviews) | 
| **Lag Free Operation** | Not enough data | 7.5 (12 reviews) | 

#### Agentic AI - PC Backup

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **HorizonIQ Cloud** | N/A | N/A |
| **Unitrends Backup and Recovery** | N/A | N/A |

#### Management

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Disaster Recovery as a Service (DRaaS) Solutions](https://www.g2.com/categories/disaster-recovery-as-a-service-draas), [Online Backup Software](https://www.g2.com/categories/online-backup)

**Unique to HorizonIQ Cloud (2):** [Infrastructure as a Service (IaaS) Software](https://www.g2.com/categories/infrastructure-as-a-service-iaas), [Managed Hosting Platforms](https://www.g2.com/categories/managed-hosting)

**Unique to Unitrends Backup and Recovery (6):** [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Resilience Orchestration Automation (ITRO) Software](https://www.g2.com/categories/it-resilience-orchestration-automation-itro), [PC Backup Software](https://www.g2.com/categories/pc-backup), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Archive Storage Solutions](https://www.g2.com/categories/archive-storage-solutions), [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery)


---
## Reviewer Demographics

### By Company Size

| Segment | HorizonIQ Cloud | Unitrends Backup and Recovery | 
|---|---|---|
| **Small-Business** | 81.8% | 27.3% | 
| **Mid-Market** | 15.2% | 62.0% | 
| **Enterprise** | 3.0% | 10.7% | 

### By Industry

#### HorizonIQ Cloud

- **Information Technology and Services:** 27.3%
- **Internet:** 15.2%
- **Computer Software:** 12.1%
- **Marketing and Advertising:** 6.1%
- **Airlines/Aviation:** 3.0%
- **Civil Engineering:** 3.0%
- **Computer Hardware:** 3.0%
- **Computer Networking:** 3.0%
- **Education Management:** 3.0%
- **Financial Services:** 3.0%
- **Other:** 21.2%

#### Unitrends Backup and Recovery

- **Information Technology and Services:** 13.3%
- **Hospital & Health Care:** 5.7%
- **Higher Education:** 5.5%
- **Primary/Secondary Education:** 4.8%
- **Government Administration:** 4.4%
- **Financial Services:** 3.9%
- **Education Management:** 3.9%
- **Computer & Network Security:** 3.0%
- **Automotive:** 2.8%
- **Electrical/Electronic Manufacturing:** 2.5%
- **Other:** 50.2%

---
## Alternatives

### Alternatives to HorizonIQ Cloud

- [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) — 4.6/5 stars (749 reviews)
- [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (723 reviews)
- [WP Engine](https://www.g2.com/products/wp-engine/reviews) — 4.6/5 stars (352 reviews)
- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (723 reviews)
- [Akamai Cloud Computing](https://www.g2.com/products/akamai-cloud-computing/reviews) — 4.6/5 stars (406 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (439 reviews)
- [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1603 reviews)
- [Cloudways](https://www.g2.com/products/cloudways/reviews) — 4.7/5 stars (1131 reviews)
- [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) — 4.6/5 stars (1198 reviews)
- [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews)

### Alternatives to Unitrends Backup and Recovery

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (723 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (439 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (549 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (359 reviews)
- [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) — 4.2/5 stars (275 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4443 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.6/5 stars (281 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)

---
## Top Discussions

### HorizonIQ Cloud

No discussions available for this product.

### Unitrends Backup and Recovery

- Title: [What does Unitrends Backup do?](https://www.g2.com/discussions/what-does-unitrends-backup-do) — 2 comments
  > **Top comment:** "I was a victim approximately seven months ago. Through  a phishing scam, a grifter gained access to my account. They made off with 2.8 BTC. I was horrified...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/horizoniq-cloud-vs-unitrends-backup-and-recovery)