G2 reviewers report that Hootsuite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SumAll. Users appreciate features like the ability to schedule multiple posts across various accounts, which helps them manage multiple clients effectively.
Users say that Hootsuite's customer support is a standout feature, with many praising the responsiveness and helpfulness of their representatives. One user highlighted a fantastic experience with their Hootsuite representative, which adds to the overall positive experience of using the platform.
Reviewers mention that while SumAll offers a user-friendly interface and automated insights, it falls short in terms of comprehensive reporting capabilities. Users noted that Hootsuite's customizable performance reports are a significant advantage, allowing for deeper analysis of social media performance.
According to verified reviews, Hootsuite's implementation process is praised for its intuitive onboarding, making it easier for users to get started. In contrast, while SumAll is noted for its straightforward setup, it lacks the same level of support and resources during the initial stages.
Users highlight that Hootsuite provides a more robust set of features for social media management, including advanced scheduling and analytics tools. In comparison, SumAll's strengths lie in its daily summaries of social media activity, which some users find helpful but not as comprehensive as Hootsuite's offerings.
Reviewers note that while both platforms cater to small businesses, Hootsuite's extensive user base and higher volume of recent reviews suggest a more reliable and tested solution. Users have expressed satisfaction with Hootsuite's ability to keep them organized and informed, which is crucial for managing social media effectively.
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
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